The ignition cylinder broke on my Ford pick up. Made an appointment for 8:30 and the repair was made by 11:30 the same day. Reasonably priced. I highly recommend this business.

What a wonderful shop! He got me in for my fog light which had come out of place, and didnt charge a dime! Very nice and very accommodating! I will be using them for all my auto care in the future!

Great work, affordable, and completed in a timely manner!

I was on a trip from Colorado to Washington state with a new F150. Right before I got to Wyoming my engine light came on and the truck started loose power. I mad a call and they got me right in. Found out I had a foul spark plug and they had me in and out in 30 minutes!

I was recommended to this place by another shop in town. I called ahead to give a very brief rundown of my issue. They said to bring it down and that they would take a look. I handed them my keys, and no more than 2 minutes later he walks back in the door telling me to take my car to the junk yard. He wasn’t gone long enough to really look. I bet you they couldnt even tell me what color my car was. They didn’t even take it inside the shop! There is no way anyone can give a professional opinion on the repairs of the car in that amount of time. The only question I was asked the entire time was where my car was parked. Nothing about the history of the car or about the issues I was having. The facilities inside were fine but pretty sketchy. Absolutely never going back under any circumstance. Totally a waste of time. Stay clear of this place.

Great caring customer service! They were able to work my daughters car I before she left on a trip. Highly recommend

I was very pleased with Gem. Theydid a front end alignment for us, at a reasonable price, and in a timely manner.

We were passing through the area and I had found a rear axle seal that was starting to leak. The local dealer was booked a week out, but gave me a couple trustworthy places to call. These guys somehow found a way to fit me in the same day and did the job right at a reasonable price! And they are a Napa associate, so the work is guaranteed nationwide

The mechanics at this are professional and know what theyre doing. Timely, efficient, and effective.

I was referred to this shop probably 10 years ago because they were honest and affordable. Id recommend them the same way to anyone that asks. Great shop; highly recommended.

These guys are the best in Laramie. I have taken my truck into Gem Auto for everything from transmission problems to regular oil changes and they have always been incredibly fast, efficient, and professional. Every time I have needed a somewhat major repair they took the time to fully explain the problem, and worked to ensure they were able to fix the problem at the lowest possible cost to me. These guys are awesome.

This is my second vehicle I have trusted with them. These guys are always honest about price. I won’t take my vehicles anywhere else!

Excellent job. Thank you

They put me in serious danger by ignoring the clearly leaking brake lines and claiming that the burning rubber smell was normal. Good thing I decided to have another auto place look at my car when the smell didnt go away.

Had a clutch job done here while I was in school at UW. They put 3 of 12 bolts back in to hold the transmission bell housing to the motor. That lack of care/attention resulted in lateral play that roasted the countershaft bearings in a newly rebuilt transmission in less than 5k miles. Spare yourself and go talk to Les at his shop or across 287 at Hometown. Gem isnt worth your time.

They are non professional. I did Alignment with them two times in 6 month. The alignment is really bad and they just charged me $66 for each time. Dont do anything in this place. Save you money and you vehicle and find another place to do the alignment and fixing your car.

These guys are genuine criminals. My car enters the shop with a clutch without issue. My car comes out of the shop with a totally roasted clutch. I had a power steering issue and a wheel bearing pressed. As soon as I got my car back from these idiots the sway bar link on the side where the bearing was pressed was just dangling attached on one end. So I mounted it back thought the mechanics were morons for leaving it off. Couple weeks down the road the power steering problem came back and upon inspection I noticed a hose missing from the power steering to the radiator. So I mounted a hose. Months down the road my power steering has not had a problem and sway bar links are nice and tight. The half assed work is not the worst part its the fact they roasted out my clutch and told me Its a part that wears naturally and needs replacing. Problem is it wasnt necessary to replace until these idiots got their hands on my car. These guys at Gem auto wanted to make a fortune off me as a recurring customer and did half assed work and cost me alot of money to prematurely replace my clutch. Consumer Beware.

Great work fair prices

I went for front wheel alignment, it wasnt very good and theyve charged me 66$ for it. My friend had the same issue and his car tilted in the highway.

Quick professional work at half the price of Laramie GM. This is the only place in town I will take my rig.

Fast good service

Great people