Christy was wonderful! They called the minute my phone arrived and she was there to help me when I arrived after work. She was knowledgeable, helpful and pleasant! Would highly recommend going to the local store in Laramie!!!
CellOnly Verizon is super helpful. Staff is friendly and knowledgeabl.
Kristi went above expectations and got us the best deal and pricing!! Definitely recommend working with her again.
Thank you Josh!!! Went in needing help with my moms phone. She is not really tech savy and was having problems pushing the buttons and getting the phone to react. Josh slowed down the reaction times so she could use the phone without a problem. He took the time to explain various features and help her download some apps she was wanting as well. Again, thank you, for the awesome customer service and patience in fixing things so that my mom really can make full use of her new phone!👍💫🥳
Josh was very helpful with switching my phone from T-Mobile to Verizon. Very nice guy and a great experience all around.
Just spoke to Josh on the phone. He was very pleasant and superbly knowledgeable. Very willing to help me with my questions, and I did not feel pressured to come in or to make a purchase at all.He seems to genuinely care about people, and thats what I appreciate from a store where the industry seems so ready to push the customer, all in attempts to seal a deal.I will definitely be using CellOnly as my Verizon touchpoint during my time in Laramie. Thanks Josh!
Excellent customer service, listened to what we needed, not what he thought we needed. Thanks Josh, I’ll be back!
My experience was wonderful with this store! Both associates were friendly, professional, and extremely helpful.
From beginning to end, all 3 of the Verizon workers made this experience the best! Thank you sooo much!
I’ve been here twice and the service both times was the best I’ve ever received at a Verizon store. Everyone there is professional, friendly, and competent.
My experience was awesome thanks so much!!’
Staff was knowledgeable and accommodating. Explanation of product was clear. No waiting.
It was good. When I came into the store they came to my assistants quickly. And they helped us out big time.
My girlfriend went in and got 4 new phones from switching from at&t to Verizon. The manager and Josh lied about the price of the phones stacking on 20 dollars on the total price. This place is sketchy. Josh would not allow her to take her phones home AFTER purchase to transfer everything on her own. Her trade in promos did not add onto the account and we had to take care of it ourselves. This is the worst verizon store in town. Avoid at all cost if you want to save money and headaches
Extremely helpful. I had an issue with my phone and Josh was able to help get it figured out. This is why I always go there to get my phone and mobile products.
The manager in this store has been rude, patronizing, and dishonest with me. She has lied in order to convince me to buy more than I needed to. She dismisses my questions as if they were my imagination and arent possible problems. I went to another store yesterday and got all my issues resolved. I will NEVER go to that store again. Josh is nice, but needs more training.
Arajah was excellent and efficient in helping us purchase a new phone for an existing plan. Highly recommended.
Good experience and small wait times! Both workers were friendly and helped me set up my phone with no issues!
Super friendly, quick, and helped get exactly what I wanted at at better deal then I thought I could get!
The staff are great. I had questions. They answered them without mercilessly trying to sell me something. Knowledgeable about their products and service with a smile.
Kristi at Cell only is awesome. She is knowledgeable, friendly, and accommodating. I would highly recommend this business for any cellular needs.
Gave us some great options! We saved a lot of money due to their persistent search for Verizon offers.
The service was excellent kristi was super helpful and patient I would definitely come back here.
They were wonderful in helping me!!! She went above an beyond
Verizon on 30th and Grand in Laramie is a great place to get good service, They are professional and are helpful in teaching how to use new Google Pixel 3 cell phone, Were seniors and were grateful for the tech info.
Great job!! Josh definitely understands what he is doing and took care of what we needed. Only downside is availability of phones. No guarantees on when supply would arrive. Ordered a new phone and have had to wait additional days from when it was promised.
Positive experiences. Good products. Service what they sell. Knowledge without the attitude. In todays environment, what else do you want?
Went in to get a hotspot device and service was quick and helpful! Explained my options to me and helped me get a discount by changing plans to another one of the same cost!
Very polite, helpful and knowledgeable
Impeccable service from this rep..arajah.
Josh is awesome! Walked in at 6:25 and he stayed late answered all of my questions and offered great service and advice on new services plans and tech. Highly Recommend! 💯
She was very helpful. To bad she cant make Samsung stop their crazy updates that take away the only features that keep us buying Samsung and NOT iPhones!!!
The service was excellent. Kristi and Arajah are extremely knowledgeable and helpful with all your questions and needs. And every bit of the service is provided with a smile. Highly recommended them to everyone and will continue to go to them with my cell phone needs....
Excellent service, kind people. Josh worked with me as I am mostly deaf- patient and friendly. I felt like anyone else 😀
Josh was absolutley the best! He was kind, knowledgeable and best of all he recovered several of my missing music files. He deserves to be recognized as an exceptional employee! Your lucky to have him Verizon
Staff was friendly and helpful thanks I’ll be shopping there in the future.
So helpful. I am from out of town but they helped me and found great deals for me. Store friendly and so nice. Would recommend them always.
Kristi was amazing! Being able to help me in a timely matter as well as give me the best deals she can! Great, seamless experience!
I had issues w Verizon over phone bought two new phones they couldn’t even hook up l! I spent 8 hrs in phone w no answers then I went into this store and within a hr they had it all fixed amazing service, I’m not from this area but would almost drive to just go here for the service alone
Josh was awesome! Turned a bad day into a good day!!!
This is the best store every they are always good and helping there customers
Kristi was very helpful. She took her time to teach an old some new tricks! She explained things . Thanks
People r friendly my Daughter Kristi Hudson is the manager here.She is helpful and loves working with the public.....She tells u about offers and deals they have....I even had some problems with my phone and she had me go in and one of her works Josh (I believe that was his name) was very helpful and.kinda got my phone working.....Go visit them at this location they r awesome!!!!
I ended up having a phone emergency with my sons phone failing at 4:45 on a Friday night. I was able to catch Kristi before she left for the weekend by responding to a text she had sent not long ago following up on a prior purchase. Without hesitation she offered to meet me at the store with the replacement phone already pulled. By 5:30 I was back on my way with a new phone in hand. Impeccable service and the whole team is there and ready to help. Thanks for making what could have been a bad Friday a great experience
Awesome staff and service. Only store I use.
Service was great and well covered he smiled the whole time and was seemed very happy to fix my phone with no pushback, I couldn’t have asked for a better experience.
They rocked. Got what we needed and helped with issues that were resolved the same visit. Wife loves her new phone.
Wonderful, friendly staff. Very helpful in getting me set up in Laramie. Highly suggested !
I had a wonderful experience here Josh did a great job and there was another agent there she was very friendly both of them were very helpful and very good at their job!
Thats the store I always go to for my cell phone help or info or purchasing. On Grand and 30th street. They are very helpful there. Quick in and out usually. And friendly and knowledgeable about what I need help out with. Thanks Verizon.
I went in to Verizon to look at my options of telephones and through Joshuas help was able to choose a phone and get it all set up with my old phone information transferred with in 30 minutes. When I went before a few years ago, it took about two hours. Joshua was great. He knew my sister and I did not have a lot of time.
Did NOT lie to me, did a proper upsale without just pushing personal opinion, had a knowledge of the ups and downs with each device (including but not limited to, stress/failure points, material the phone is designed with, etc.). Will definitely return for future help.
Great service, friendly staff.
Kristi was helpful and has a great product knowledge. I went in for a new tablet. Kristi helped me pick one that suited my needs perfectly! A very pleasent experience.
I had excellent experience with Josh and Kristi. They were so friendly and helpful with helping me switch providers. I went from no data or signal to data AND signal in an hour! Thank you!
Excellent service, knowledgeable staff. Kristi knocked It out of the park and had me in and out of the store in no time flat.
Great service very helpful enjoyed the time spent Kristi is knowledgeable and very helpful she went above and beyond
They had a Samsung Note 8 screen cover in stock where as 2 other places in town did not. First time in: good safety precautions; staff helpful and provided good customer service; others who came in to the store were also helped and left happy as I did.
Josh is my go-to guy!!! He is amazing!!! Knowledgeable, friendly, problem solver & SOOO cute!!!!
The staff was very friendly and very informed. They helped my daughter considerably!
Arajah helped me get my phone set up super fast I didn’t have to do anything and it was super easy. Very pleased with the service and will definitely be a returning customer because of my amazing service.
Sooooooooo much better talking with Kristi than trying to use the app and chat features. After almost a month of banging my head against the wall I have everything I needed. I am so grateful for her help.
All of my questions were answered. I was able to get in and out with a new phone very quickly!
CellOnly employees are the best! They are friendly, helpful, patient and extremely knowledgeable.
Staff is friendly and knowledgeable.
The staff were very helpful and knowledgeable. Its easier to have the devices in hand when comparing and the store is stocked with plenty of accessories. Calling Verizon directly is helpful, but you really dont know what youre getting without someone face-to-face explaining and showing you what youre getting and how to operate. Wyoming Wireless is a positive experience and an awesome place to shop!
Everyone at the store was so nice. They were very knowledgeable and helped us get our phones transferred and connected.
Ordered a phone online and had to pick it up in store. I called both Grand stores just to double check which one it was at. Arajaha took my phone called and talked to me like she did not have the time to help me or give even subpar customer service. She was incredibly unpleasant and I will go out of my way to avoid doing business at this Verizon store.
They went lot of their way to help us! So friendly, knowledgeable, and timely.
Arajah was great! She was very hospitable and detailed in providing me with the needed information regarding my upgrade to the I phoneXR. Her personality was calm and delightful. She was very easy to communicate with. She can sale ice to an Eskimo.
Kristi was awesome - patient ands helpful
Very friendly and knowledgeable with new phone and plan. Explained new phone options and plan updates. 5 stars!!!!!!
These people are so helpful! I’ve tried calling people but it’s just worth it to go in and talk to them. They’ll fix anything!
Josh at Cell Only is the only person I’ll go to when requiring assistance, or asking questions when it comes to my cellular device or carrier. Highly recommend him to anybody I meet.
The attendant was very helpful, very nice and polite I will recommend this establishment to everyone I know for their new communication gadgets.
New phone with easy transition. Great people and technical support. Special thanks to Josh and Dylan!
She was very helpful, courteous knew her product, she was great.
Thank you Kristi!
Very helpful and polite service. We will return to upgrade our sons phone soon.
I had to ask them to help resolve a problem with a phone I bought on-line. They were helpful and negotiated several land mines that I was unable to solve on my own.
Great customer service and very helpful!
I have been to see Josh multiple times in the last few weeks with different questions, and he has been superbly patient, helpful, and knowledgeable. Thanks, Josh!!
Professional service I got my new phone there Im happy
Very friendly and knowledgeable. Very quick as well.
The two young men who helped us went way out of their way to assist us with a broken phone issue we ran into while on vacation in Laramie. Stellar service! Thank you!
Had purchased a European phone due to my original phone having been lost or stolen. Had concerns about being able to transfer my service and number. Got taken care of quickly.
Mason at this shop was really amazing and helpful with helping me to pick out a new phone and get set up. I really appreciated it.
Great Service while getting a phone fixed! Always on top of whats the best plan and even more really knowledgeable on the technology availalav now.
Had a great experience at this store. I will be back.
Trent was super helpful, patient, and provided excellent customer service with a smile. I will definitely go back.
Very helpful and got what we needed handled in a timely fashion.
We had exceptional customer service
Wonderful employees very knowledgeable and eager to help. Clean store and a great atmosphere with music playing in the backround.
They will do anything they can to help you. Super nice and friendly
I’ve been waiting here for an hour and all I want to do is change my plan. This is ridiculous and has happened to me more than once. Honestly worst Verizon store in town.
Great help as usual.
Very helpful and knowledgeable about everything.
Was very helpful
Friendly, helpful, and not so big as the have no personality.
Its almost easier calling a Verizon rep than going to this store