I ordered a bakers box and ended up getting 12 separate cinnamon rolls. Through the website its listed as costing around $55 for a bakers box, ultimately i payed $80 for individual cinnamon rolls. The cinnamon rolls werent bad and i waited 30 minutes for it but the attitude that came with the employee was what threw me off. Maybe its covid, but i dont get why someone should be angry I ask what strawberry cinnamon roll items are on the menu and what the difference is between the three. I said that you and was just glared at.
I had to leave after I ordered just to grab some coffee. They had none but the worker stated they used to have coffee. First time I had Cinnaholics that wasn’t fresh out of the oven.I’m a little disappointed…In the beginning phases of Cinnaholics, their items were huge, fluffy and fatter than Cinnabon ones. Now they’re 1/2 the size… hmm….Updated picture #3 :Yours (left) Corona Cinnaholics (right)
First time here. Order (2) Old school cinnamon rolls. Added strawberries to one of them. They both had way too much icing on them. Mine had more icing than I had cinnamon roll. It was just too much! On another note: The Strawberry DOLE yogurt was good!
So it was my boyfriend’s birthday and we decided to head over to Cinnaholic. As soon as we got there, the customer service was horrible. We were barely greeted by a bearded, husky, disgruntled looking employee. This was just before 10pm and they close at 11pm, so there was still another hour before closing. The employee took and prepared our order of four rolls with the attitude like it annoyed him. Shortly after we walked in, there were three other customers that entered. They ordered and there was another disgruntled looking female employee that came out from the back. A gentleman ordered with her and I guess she had to go to the back and put another sheet of cinnamon rolls into the oven. As she comes back with the sheet, she rips the plastic off, throws the sheet into the oven and slams the door, then yells across the room to the gentleman “it’s gonna be another 10 minutes”. She was so loud that my boyfriend and I looked up to each other with that “wow” look in our faces. The employee hands us our bag and we head home.We get home and open each roll. We order the Caramel Apple Roll and it did not look appetizing (see pic below). It was dry with barely any frosting and he just topped it with raw apples and caramel. I had to take an apple from the fridge, cut it up and heat it with sugar and butter to make caramel apple topping since it was the one my boyfriend was looking forward to. Then I ordered the Summer Sundae Roll which was supposed to come with strawberry frosting, brownie bites. Almonds and rainbow sprinkles. As you can see from the other picture below, he didn’t even bother to put ANY frosting at all on the roll and the brownie bites were so hard it was like eating rocks. Then we ordered two Cookie Dough Cheesecake Rolls and they were made with zero care but had all the ingredients and tasted good. Waste of $29!We’ve had Cinnaholic before from the Centennial location and it was ALWAYS to perfection. I think the owners of this Summerlin location need to find quality employees that reflect the quality of what their rolls should taste like. If you want good Cinnaholic go to the Centennial location!
This place is soooo delicious and yummy that I am now addicted..lol...the variety and toppings are genius, and the cream cheese frosting is out of this world. If I could give it 10 stars, I would. If you love cinnamon..oh my God, this Is your place..home made and the BEST!!!
Not a place I would willing visit again. (My first visit) The staff member was just so Blasé. Not at all welcoming. Got a very low Hi. Then assumed my order was to go without even asking. I guess customer service isn’t a Focal point for this Business.
Ummmm 🤨 we walked in today and the only employee working had on PAJAMAS & a bralette! She literally looked like she rolled out of bed and came to work! She yelled at us from the back of the kitchen from behind the door “do you guys know what you want yet”. Never had this experience at the one in the Centennial Hills area. Guess that’s what we get for going to this one. Anywho, the cinnamon roll was made mediocre at best. I ordered my usual but it wasn’t nearly as tasty as it normally is. Maybe just an off day for the store 🤷🏻♀️ Btw we tipped and she didn’t even say thanks!
Summerlin location sucks. Their rolls are always hard. So disappointing.
Cinnaholic, yes I am an addict. So many options. With all the combinations you can make, there must be 1,000 ways to order your dessert or breakfast rolls. I carefully checked and this is a great place for Vegan and Non-Vegan people. They staff know the menu inside and out. The food is always fresh, After my 20 th trip. I can now say that I have never had a bad experience. soft fresh Cinnamon Rolls in Las Vegas, Heck Yes!
Without a doubt- best cinnamon roll I’ve ever had in my life. Blows Cinnabon out of the water! Sooooo good💛
I’m not really a dessert type of guy. I very rarely eat dessert. I have been hearing about this place a lot lately and I decided to stop in.OMG... yeah OH MY GOD, this place is amazing. I got a chai roll for myself and the cream cheese for my wife.The chai didn’t make it to the photo gallery as the smell alone had me so enticed that I got after it. Before I know it I was standing there with a huge childish grin on my face and a empty carton. I would have possibly killed of the cream cheese one too but my wife knew it was already enroute and I didn’t need to spend Nevada Day on the couch solo...Once it made it to her, she too was very happy and thoroughly enjoyed it.We will be back soon.Thank you!!!!
🎉🎉BEST CINNABON EVER!!🎉🎉 Cant believe its vegan! Highly Recommended. Wished I bought two. One now and one later!
This place is great! These are by far the best cinnamon rolls you can get. Many many flavors, not just cinnamon. My biggest complaint at most places, is not enough frosting, well not here. Cinnaholic loads them up. You wont be disappointed! Its like going to a nacho place and having the whole plate covered with cheese!. Flavor is great! Presentation is great! Everything is great! Very rich! Also, they are dairy and egg free, so if youre lactose intolerant, this is the place for you!
What I got was a lil to sweet for me but it was still fire 🔥 🔥
I have been a loyal customer to cinnaholic for years! However, today I spoke to the owner over the phone and he changed my mind. I came into this location on 7/11/20 around 12pm. When I went into the location one employee was sitting down with a friend laughing. Which was unprofessional.She then asked if I worked for DoorDash. I advised her I was a customer. She then got up and told me to wait outside. At that time I thought it may be due to COVID-19. After waiting outside her friend came to the door and told me to come in. I then placed my order and asked when I come next time should I wait outside and knock? She advised me no that customers don’t wait outside. Clearly she felt I was not a customer nor appreciated any of my business. I then asked for her name, she refused. I then asked for her manager to call me, she refused. Keep in mind employee was not wearing a mask which has been mandated by the governor due to this pandemic. I then left.I called your guys Henderson location to speak to Sophia about the unprofessional customer service at your guys blue diamond location. I have spoken to Sophia in the past and because of her my family and I have continued business with you guys. They advised me she was out of town.I then called the centennial location to see who was in charge of things while Sophia was gone. They had the other owner give me a call about the complaint. Owner called me and started to immediately interrupt me while I was talking about his Grand Canyon location. He made it clear over the phone that his employees at the Grand Canyon location behavior was appropriate and that he did not believe that my customer service experience was unprofessional. He advised me when you go into this location as a customer you will be asked if you work for door dash immediately. His employees can interact with friends while they are working. And his employees can instruct you to go outside. This owner clearly doesn’t care for repeated business or care to provide excellent customer service.I drove to his location purposely to give him business during this pandemic. Times are tough now, especially for Restaurants and this owner clearly doesn’t care to stay in business. This is disappointing I have been loyal with his locations for years and it took one day for me and my family to take our business elsewhere.
I was so excited to try this place!! Went in feeling good! I told the girl working (we were the only two people in the whole place) that I’d never been there before. She said “ok” and then walked away. So I stood there trying to figure out how to order. She eventually came back up to me and I asked her what the standard icing was... she said vanilla... but there was no vanilla on the menu. She acted like I was bothering her so I hurried up and placed an order with no help. She was irritated with me to begin with just from walking in. By habit I gave her a 20% tip at checkout but regretted it afterward. Y’all need better customer service. Never going back. And the cinnamon rolls were ok.
Great deserts.Wanted extra toppings and they put a lot. That is a great place.
I love the old skool cinnamon roll! When I learned this was a vegan place, I had my doubts (I’m not vegan) but the need for a tasty treat close to the resort I was staying at won out! I’ve been here two times now, and plan on going again before I leave Las Vegas. I will definitely be back next time I’m in town!
It was ok I ordered a dole whip. I wish they had different sizes for the dole whip. They only have 1 size and its quite big. Theres also a cupcake shop around the corner that I would like to try next...
I was very excited to try theses cinnamon rolls. I’m sad to say I was very disappointed. I had got 3 cinnamon rolls all of them were raw on the inside and there was a ridiculous amount of frosting on top of them, all you could taste was the frosting.I think I’ll stick to Cinnabon.As far a customer service it was not the best either not welcoming what’s so ever.
Great Cinnamon buns, good choice of toppings. Prices are OK
Im not a vegan by any stretch of the imagination so color me surprised that these are entirely vegan desserts. I didnt even know until I saw the sticker near their register on the third time in. These cinnamon rolls taste great by any standard. They have all of the qualities of a really tasty cinnamon roll and just happen to be vegan as well. Best of both worlds, Id say. Add to the fact that you can customize them to your liking with various icing and topping choices and you have a big win. If you get a chance, their brownies and banana bread are also quite delicious.The only mediocre note was the new pizza rolls. The sauce is very bland. Which should be an easy fix if they just add some garlic, oregano, basil, and maybe some onions and black pepper or something. Give that sauce some herbs, okay?
Recommend getting toppings on the side, lot of frosting.
If your looking for a delicious cinnaroll this is the place. Dont waste your time with the other Cinnabon places. Great treats and great service as always
A bit pricey but very yummy
Amazing place. Customer service was awesome
These are definitely a must try! I have many variations I still must try! So far the apple pie is my favorite! Great service too!
Wow. Rich rich rich. Oh so good.
Best cinnamon rolls around. I brought these to a potluck and everyone loved them. Great for any occasion. Great customer service too.
All vegan deliciousness! So many options...who knew cinnamon buns could be so creatively dressed? Caramel and marshmallow toppings are rare currently in the vegan world, and they have both. The brownies were amazing!
This place is amazing. I wish I would have taken photos but it was way to good.
Cinnaholic cinnamon buns had a very good flavor and were excellent... The combinations of toppings in different cinnamon buns seem to be endless... They put out a very good product, however my issue is with the price... Almost $8 for one little cinnamon roll, I think it would have been a much more digestible price, if it were located next door to a dispensary.
Very good cinnamon roll!! I got one with cream cheese icing and fruit. The rolls was light and the icing was good, a little runny though. Quick service and the server was nice.
Cinnaholic is consistently delicious. I have yet to get something bad from here, and we try to get something different every time. The girls that work here are always very nice and helpful. There is connect 4 at the tables so you can play a game while you wait which is pretty cute. Great service and a delicious product.
Absolutely amazing cinnamon rolls! You will not regret giving this place a try
Words cant explain as soon as u walk in doors WOW!!!! Delicious 😋 get urself one trust me 5 star 100%
This place is great. It was my first time entering and the first thing I noticed was the amazing aroma the place had. The atmosphere of the inside was great. The staff was great as they attended me well. They asked if it was my first time and showed me how to order as well as showing me specialties. The menu had many options for to choose from. I had the marshmellow frosting with cookie dough as the topping. My brother chose strawberry with blueberries on top. Both tasted amazing. I recommend this place if youre looking if youre craving for something sweet. The price is reasonable, and the bun really does fill you up. Great job guys and thank you for the service.
Awesome toppings, yummy and delicious. Great treat!
They throw New and fresh food in the garbage. So sad
The staff was great! But Cinnamon rolls not so much. I’m NOT and I will NEVER become a vegan it would have been nice to know this was a vegan establishment. I seen the prices and just thought maybe they are just that amazingly good! No, no these rolls are not. They are dry as hell. Lacking flavor. I’ll continue to make my own homemade delicious rolls myself. Using real products like eggs, butter and milk. I won’t be back and I wouldn’t recommend this at all. 😒
Delicious! So many wonderful choices. Friendly staff.
First time and will go back next time in Vegas. Good treats!
This place is amazing! Some of the best cinnamon rolls Ive ever had AND all their products are vegan! Absolutely fantastic place with lots of flavor combinations.
Seriously the best cinnamon rolls ever. I bring these to all my accounts as a treat and everybody is hooked from the first bite. Make sure you sign up for their rewards program to earn free rolls! The only bad part about this place is that they’ve ruined all other cinnamon rolls for me. ;)
First time here and customer service was already awesome. The smell of fresh cinnamon rolls were awesome. I had ordered the Banana Foster cinnamon roll and it was so good. The flavors are rich but delicious. I need to share with my husband next time because I didnt finish it. But overall experience was 5 stars.
TERRIBLE EXPERIENCEI was so excited to try this place however, this is one of the worst customer service experiences Ive ever had. When I walked in i was barely greeted with an unenthusiastic “hello”. I told the worker that i made an online order and was picking it up. She stood there with a blank stare and after a few second of awkward silence she asked “how did you order” i explained that it was an online order from the cinnaholic website. She looked so confused and when she replied she said “next time YOU NEED to call in a head of time to let me know that you ordered because i dont get notifications for online orders”. I was taken back by her demanding tone. And she made me feel bad because the order was not ready. I was thinking to myself, how are customers supposed to know to call in after they place an online order, especially since their website had no direction to do so. So obviously my order was not ready and i had to wait even more than expected. The worker put my order together carelessly and did not even put on the toppings i paid for. I was so disgusted by my experience that I didnt even want to eat the cinnamon rolls. Very disappointing and unprofessional. Not a good first impression.
Went there for a unique treat on my birthday to find mold on berries. I told them as the girl was putting more berries on another customers order. She just closed the container of berries but didnt redo the other persons order. Just have them theirs as is.REALLY? Never going back.
I went to the centennial location a while ago and did not like the rolls. They’re far too doughy and expensive. Think about that it takes the company like 70 cents to make a cinnamon roll and are selling them for $8 . It’s expensive. The brookies are the best thing about this place .
I love this place
Nice place but the cinnamon rolls were not worth almost $5 bucks each. They had waaaaay too much cinnamon on them, and by the time I got home with them, ten minutes at best, all the icing was melted off of them and in the bottom of the box.Ill stick to cinnabon.
Very good, true to the flavor.
I love this place and try to stop in every time Im in town. Unfortunately, my visit yesterday wasnt what I have come to expect. The cinnamon rolls were too warm when all the toppings were added, so everything melted off. It became way too difficult to eat (who knew you could have too much chocolate) and I had to throw mine away. Very disappointing.
Providing freshly baked cinnamon buns to order is second to none. Consistantly delivering a quality product is a cornerstone of this business. Service is always great. Alicia is amazing.
Very cheerful and outgoing staff and the cinnamon rolls are the best🤩, I’d rate a trillion stars but I can’t so I’ll just leave all the stars here 🌌🌌🌌🌌🌌🌌🌌🌌🌌🌌🌌🌌🌌🌌🌌🌌🌌🌌🌌🌌🌌🌌🌌
Its a bit pricey butttt its not like imma make one this good on my own.I recommend vanilla frosting above the others. Its the least sweet and still plenty sweet.
Great place. Im not a vegan, but I loved it. Great service, great food if you are into sweet.
This bakery is all healthy and taste so good. Trust me you when you walk in the door you smell the freshness of the cinnamon rolls baking.
Best Cinnamon Rolls in Las Vegas! Period!
The girls that work here are very quick. Great creations in just a few minutes.
I got the Birthday Cake and a custom with peanut butter frosting, Oreo crumbles, and cookie dough. Both of them were great, though the custom one was unbelievably good. I love that they’re vegan, huge, and warm when you get them.
I ended up here on the recommendation of several people. I guess I drew the short straw. I got the old school roll because I actually like regular cinnamon rolls. Unfortunately the cinnamon seemed like a bit of an afterthought and the center of my roll was not cooked...straight dough. If Im going to use this as my cheat day and pay top dollar for a pastry they better get it right. Guess Ill just have to wait til the next time I fly and get my fix with a cinnabon in terminal A.
First of all, the cinnamon rolls are DELICIOUS. I’m giving 3/5 stars because the first time I came in, they were OUT of cinnamon rolls, and the second time, they had lost the ONE list of suggested topping combinations (like coconut cream pie), couldn’t name but ONE non-chocolate options, and acted like I was an inconvenience because it took me a moment to then decide what I wanted from the single toppings available. Oh, and they were out of bananas - the one thing I knew I wanted.
Not only was the atmosphere amazing, but the guy working the counter was super helpful AND adorable. I had the Old Skool, and it was incredible. My girlfriend had the Coconut Cream Pie roll, which looked delicious and was very coconut-y. Ill 100% go back for a custom roll, since theres about 27 combinations I want to try. Also, this place is vegan!!
Always pleased with all the sweets. If you have a sugar craving or be that hyperactive kid .. you must come here... taste bud explosion galore!!!...Also... once you have one.. youll crave it even more. Lol.
I was so surprised to learn this place is vegan! It was delicious! Never knew you could add such interesting toppings to a cinnamon roll and still have it taste like heaven😍 staff was friendly, atmosphere was inviting and the food was awesome. 5 stars!😄
First time buying here. Wasnt too impressed because the middle of my roll was raw. The staff was okay at best, didnt really smile or welcome me in, but did say their good day. Not coming back. Not worth my $10 considering I bought two of them.
Tatses great. Fast and friendly service. Big variety of cinnamon roll options.
I’ve seen this company on shark tank & have been trying to get there & today I made it....gived 3 stars as I would like to have given 5 but the female worker was the complete worst.....lacking big personality...from being a server i am super big on customer service...perhaps the next show should be undercover boss...so u can see for yourself!!!Other than that the Bun was amazing!!!
Very delicious! So many combos. Pick your frosting and toppings or get an original cinnamon bun. We got a bun with marshmallow and chocolate frosting and graham cracker topping and another with maple frosting and blueberries and strawberries. Both were heavenly, and very big portions!
Why wouldnt you love this place? They even have connect 4 to play while you wait. No one comes close
That peanut butter roll is amazing. I would never think to put a peanut butter frosting on my cinnamon roll but this has all the salty goodness of salted caramel but better. Reminds me of these rice noodle rolls wed get in the markets in Hong Kong that were drizzled over with this sweet peanut sauce. Heaven.Also good is the almond frosting.You wont believe its vegan. They dont even bother advertising it, cause itll drive away the close minded folks who dont realize you dont have to have an open mind to LOVE this. We havent had a single non-vegan friend say anything but Oh my god where did you get these?. We bring them to parties and celebrations and theyre a hit every time.
I wish that I could give more stars!!! By far, the best cinnamon roll I have ever eaten! That is saying a lot:) I added blueberries to mine, and the second one was a Bananas Foster. WOW!!!!The fluffiness of the dough, and the variety of the ingredients that you can add is mind boggling. I shall return to enjoy them time and time again. So delicious!!!
Best Cinnamon Rolls I ever had, and they are Vegan. We come to the Centennial location more, but this place is just as great. So Yummy. So many flavor combinations.
I had higher hopes for Cinnaholic rolls. Sadly they were dry. Good cinnamon flavor but not on the same par w/Cinnabon.The frosting was ample but sadly just powdered sugar frosting, not the cream cheese taste or thickness.Theres nothing I hate worse is over baked or dry pastry.
How the hell are these vegan? They are amazing! My personal favorite is the Cannoli
Very yum
Cool place but the food taste like Im eating a bag of suger.
Everything was amazing as usual minus the hangry lady that came from the gym. She didnt deserve the delicious cinnamon roll for being a jerk face to the old guys who were on their way to a bar mitzvah.P.S. I hope she falls off the treadmill while reading this review and people point and laugh.
Customer service is really good.
Fantastic vegan cinnamon rolls, not as sugary as cinnabon but just as tasty. Feel good while getting your cinnamon roll fix.