user
GRANITE PRO, LLC
3100 W Sirius Ave #104, Las Vegas, NV 89102, United States
Appearance
GRANITE PRO, LLC

Comments
Ri
Review №1

These guys do okay work, with the expense of your time. I bought my counter tops from them and they had 3 weeks to cut it without any issues. When they were suppose to start via schedule, there was a two day delay with the absence of any communication from them. Finally on Sunday they came out and installed parts of the kitchen. Unfortunately it took them another three days and poor communication to get back to my house. When I would schedule a time, they pushed it to the next day, and the next. They did not think it considerate to warn me that they weren’t coming, instead I wasted hours for them to show, and they never came. This is because they’ve picked up other jobs and are trying to balance them all at the same time, which proves them to be disorganized and lack communication skills needed in any business. This only delayed my project and made me very antsy thinking I was getting conned out of my money. My project would have taken 3 days at most for them to finish, but they delayed it by two weeks. I was going to offer them more work, but how they operate is grade D at best. I am a calm individual and seldom do I become angry, but this kind of behavior is upsetting and poor business etiquette. Augustin might have a renown “reputation” for his skill in his craft, but never at the expense of wasting my time. I will not be working with this company in the future, and hope that those that take interest in it, look elsewhere unless you have an abundance of time to waste for your project. After they finished my counters I realized my counters weren’t angled properly, my waterfall was crooked. They should have measured them correctly to the counters, which they did not. Also: no one should ever be told “Yes I will meet you at 9:30 am,” only for them to postpone to 1pm, only to never show at all. I’d also like to point out that I did smell alcohol on the breath of Augustin’s co-workers and did not enjoy the many cigarettes that lined my front yard. Since they’re using power tools in my house, that is a liability on me if they get injured, and I don’t want any problems. Keep it professional, and clean up after yourself, and don’t drink on the job. Another issue I had with Augustin was that when he came he often seemed very rushed, and did things in a hurry. When he first installed by counters he should have informed me that my wall was damaged so I could have it fixed, instead he lined up the counters on top of it anyway and that’s one reason why there are sections in the corners that look oddly matched with my baseboards.

Mi
Review №2

I LOVE this store.As a Chinese I went to several Chinese cabinets and countertop stores in Vegas, but eventually I bought my countertops from this store and is 100% happy!Omar the owner is very nice and responsible. I got great price and service. The price is at least 20% cheaper than the popular Chinese stores.HIGHLY RECOMMEND!!

Ji
Review №3

Excellent service

Pa
Review №4

Took a chance on these guys with no previous reviews and glad I did. Fast turnaround, quality work, great pricing. Super pleased with the new bathroom counters they put in for me.

Je
Review №5

Fixed the problems with the kitchen. He showed up in person. Thank u

Ka
Review №6

My contractor ordered and paid for material and work. The person who fabricated the counter cut the clear plastic cover with a knife and scratched the entire edge of 2 counters. They then made me another for the larger of the two counters and it had a large, wide cut and refuse to remake the smaller counter without more money.

Om
Review №7

Great work

Information
77 Photos
7 Comments
3.2 Rating
  • Address:3100 W Sirius Ave #104, Las Vegas, NV 89102, United States
  • Site:https://graniteprolv.com/
  • Phone:+1 702-609-3300
Categories
  • Granite supplier
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Similar organizations