Horrible customer service!! I called at 8:58 a.m. regarding an item they had for sale on Facebook and because it wasnt 9:00 when they answered the phone they refused to answer questions about it. Next thing I know Im receiving text messages from the employee arguing with me about the attitude I gave her because she wouldnt answer my questions well Im sorry if you have something posted for sale on a website and people call with questions be prepared to answer questions. Horrible. Then I called back 40 minutes later she refused to answer any of my questions regarding the item posted for sale..just plain terrible customer service!! Again if you are not ready to answer questions about items you post for sale on a website DONT ANSWER THE PHONE!! And in regards to her claiming I called back again and tried to alter my voice and tried to hide who I was that is completely funny if I wanted to do that I would have blocked my phone number first really you are the one who started sending me text messages so you knew my phone number when it came up on the caller ID I wasnt trying to hide anything lady I understand youre trying to run a small business but if youre not ready to answer questions at 8:58 a.m. dont answer the phone!! Completely UNPROFESSIONAL!!
This place is very helpful and friendly and also has great customer service. Lawrence definitely needed to have this pawn shop because the other one down the street sucks. Definitely found a new place to go.
WAY BETTER THAN LOAN USA. The owner is a super nice guy and his wife and daughter that work there are also super nice and very friendly. Go here second after loan USA to see how much better they are.
My experience with House of Pawn has been very satisfying. I shop around comparing price and quality with other pawn shops and they always have the best to offer. Their prices are less and their interest is best. They offer more then the rest.
I have visited several times for several reasons and superior service every time. I am a real customer. They even referred me to their competition cause they didnt have what I was looking for and they knew that store had one. I will always visit them first for my needs if they cant help they might be able to refer me. Thankyou so much!!!
Great prices on quality gear! My new goto place for power tools.
Fair and helpful