Great product selection and very knowledgeable staff.

I have been calling for 3 days now to get a price check for certain items and even though there is a lady who answers the phone she is no help. She has taken my information 3x and told me I will get a call back and nothing . I know everyone is busy in real estate but associates should try to be helpful and resourceful . There is no point of having a receptionist who can not even give me a quote or get a sales associate to return my call. Very disappointing and hope they get better customer service or a better system to assist all customers .

Good product/good pricing! very slow tho. but the Lady that answers the phone is like it’s a April fools joke. Call if you like being on hold for 10 minutes then picks up saying “hi how can I help you..”

Its is sad that I have called 5 times and every time I am on hold for several minutes to just be hung up. I am specifically looking for a masonite type door and they are sadly the only distributors around. This is a sad establishment, cant get through to make a purchase.

Thanks for everything mr Hall. For making my shopping for lumber an ease. Great prices and reliable services and delivery.

Really bad customer service I understand theyre busy but they dont return the calls.They put me on hold for like 40 minutes its not the first time they did that is the third time.Now I have to find somewhere else to get my supplies.

Negative stars if available! Horrible company. Couldnt even make the windows I requested. Then sent the delivery without any notice & it was not my complete order. The guys tried to unload & leave without a signature nor allowing me to verify the order & once I did it was wrong. The driver got stuck in my driveway & kept scraping it causing damage. Will never do business here again beyond unprofessional.

Never pay Lowes or home Depot prices make this your first stop for your trim and lumber

For All Your Building Supplies These Guys Have You Covered.... Better Known as PMC in Lawrenceville

After calling for a price on 2x4 studs about 7 different times over 4 days. Being on hold for extended periods because no sales people are available. I cry uncle. Apparently they are way too busy for more customers. Heres a suggestion. Take the customers number and call them back.. No charge..

It would be nice to have a bigger sign out by the road for receiving delivery trucks

Looking for recommendations on composite decking materials. Salesman was very helpful.

I only bought one piece of lumber. But the surface was fantastic. Extremely happy next time I need lumber I will go to PMC instead of The Big Box store. Thanks again

My experience with an employee at this location is less then favorable. Terri is an absolute liar. I called several times within a day to order lumber for a home project and was not helped. I was told that Terri was my account manager (which I never approved), so I had to deal with only him. I had to waste time to drive to the store to pay for my order because he never called me back. The store was closing and I assumed that Terri had opened the register back up so that I may pay for my order and I did appreciate that. The lumber was supposed to be delivered the next day but it wasn’t. I had a crew of workers at my home waiting for the lumber to be delivered but at about 2 p.m. I decided to call to get an update on delivery. Terri informed me that the forklift was broken and that the lumber would be delivered as soon as possible. I finally asked to speak with a manager. The manager told me that the lumber was paid for that day and that the lumber could not be delivered until the next day. So apparently Terri took my credit card information but did not run it until the next day which made it seem like the transaction was done on Wednesday instead of Tuesday. Not to mention, the forklift story that Terri gave me was a lie. I’m guessing that maybe he wanted the sell for commission but knew the lumber wouldn’t be delivered when I needed it so he lied to make sure he ensured the sell. I would not tell anyone not to deal with PMC, but definitely do not deal with Terri; however, he should be held accountable for his actions. I’ve lost hundreds of dollars on labor because the lumber was not delivered on the day promised. He’s a liar and would do whatever he had to do to get a sell.

Good product s. Customer service is slow

Great Folks here very helpful

Great place to fulfill your building needs. Professional and courteous staff !

Super nice service, very helpful employees

Stopped in to pick a deck product. The on display selection was wonderful making it easy to decide. Ivan, our sales associate, was very helpful and knowledgeable.We also found the guidance on the website helpful.

Great supplier! Friendly & fast service.

Great staff, will work with you even after closing hours. Top notch guys and gals

I have not been there.

Still excellent customer service!

Good place for quality materials and items that the box stores dont carry. I always go here for structural lumber for products and I have found the specialty items like higher end railing systems can be cheaper here than on-line, no shipping cost dealers.

The best customer service and selection for building materials. A great showroom to see all the latest designs and products for building a new home or remodeling.

Arrived to pick up special order window. Picked up paper work and headed to get window. Arrived at stop sign to await for representative to help. More that 8 men working in the yard riding fork lifts and appear to be having a good ole time but yet can’t help a customer is waiting for over 20 minutes.No one else waiting.I guess my time is not important .Guy pulls and tells me everyone is on vacation. Where is customer service!

Employees on point fast on getting orders pulled and loaded

A little pricey for me

Great sales team they always have what I need.

Great service

Good supplies of specialty stuff

Im a contractor and have used them many times. I have 3 problems here.1) Were tax exempt and they refuse to honor our government document showing were tax exempt. I get tax exempt from all our vendors including homedepot but not PMC. Weve sent it multiple times and I have an email from the credit department saying I will not refund you. This was on a single purchase over $500.2) Lumber quality is poor. We got a ton of 2x4s and the quality is much better at Homedepot.3) We are being given a hard time for a 30 day past due that was paid almost a year ago. Payment was due in January of 2017. We lost an employee and they were sending the invoice to that person. They called the office in late January and we paid it in February. They still bring it up as though were a late paying client. We pay our bills on time.The customer service from some of the guys up front is good but Sandy the credit manager has no respect or interest in treating customers with respect. When you refuse to do something youre required to do by law to make a point is not a good idea. Ive replied with a firm email requesting a refund for the sales tax that was wrongly charged. Ill update this review based on their response.

All the clerks very nice every now and then I get a free cup of coffee for frequent in the store quite a bit I would definitely recommend this store to anybody

Very helpful staff when it comes to DIY projects. Mr. Hall was especially very knowledgeable about how to install windows and other projects.

Find all material you need here.

Good customer service and selection of materials

Terry Hall, best rep in the business, very helpfull and knowledgeable!

Only 2 people working so imagine a very long wait. I thought I was at the DMV

Great lumber yard!!

Great place we love doing business with them.

Only place around with 18 corner board. If you need specialty trim, this is the place to go.

Great Customer Service. Plus they speak Spanish

Wonderful staff very helpful

It was really helpful staff thanks

Very good customer service!!

Good

Nice Customer service support

Good service 👍🏼

Never got the prices sent to me. The first quote was missing 2 items.

Installed decals on one of their trucks this morning.

Great, knowledgeable people.

Great.

Good

Slow people

No Customer Service....salesman was supposed to get back with us on pricing, never heard from him !!!!!

Very Good!!!

Good place

No answer on Saturday??

I was looking for molding with design but they sell 😩