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Super-Sod of Gwinnett
609 Airport Rd, Lawrenceville, GA 30046, United States
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Super-Sod of Gwinnett
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Le
Review №1

Purchased from Super Sod 3 times and been very satisfied. Getting ready to order more pallets and had questions. Mariela on chat answered questions. Purchased from other company and did not have the same quality.

m'
Review №2

Great place to get your sod needs filled! Order on line or over the phone! They got really great prices for the sod pallets.I purchased 1 pallets of Bermuda sod and will purchase another tomorrow!The guys are very helpful on the yard!

sh
Review №3

The staff was helpful and knowledgeable. And the price was nice, 10 out of 10 would recommend

Da
Review №4

What a great experience. Worked with Kim King. Super customer service. My daughter used them a month ago and the sod looks great. Now Im a customer too. Great job Kim!

Ro
Review №5

Stacy Scheiderer gave me one of the best customer support experiences Ive ever had. She went above and beyond with her suggestions. Even before going to the store she was giving me ideas on what to expect and most importantly listening to my home circumstances and sharing her knowledge with someone like me who is just starting a big project of laying new grass in my home. Thank you Stacy for you help!

An
Review №6

Great chat service from Mariela Estrada. I got the info I needed to be able to come in and complete my yard project!!!

Pa
Review №7

Bought 5000 square feet of sod. In the process of re-seeding about 500 square feet because the sod was cut so thin apparently there were no roots left. Ill go somewhere else next time.** After this review I was contacted by Scott within two hours and he insisted on making it right. He got me a new pallet of sod in a few days and I was able to fix my dead areas. I really appreciated the help and quick resolution. Great work and caring from Super Sod. -Thanks

Jo
Review №8

I needed help figuring out the proper spreader setting for applying pre-emergent (the product application information was difficult to understand). I asked for help on Super Sod of Gwinnetts website and Mariela Estradas helpful response was received almost instantaneously. I now have spreader setting information for a number of Super-Sods fertilizer products in my landscaping file, thanks to Mariela.

ve
Review №9

Lilly has been really helpfull with placing my sod order. She is really friendly 10 stars if i could.

Al
Review №10

Great customer service

Om
Review №11

Wow this company is the best, they are very responsive, responsible and nice people on board.Every time I called them and talked with them they were respectful and nice then before,Mrs. Kaylan was nice, respectful and knowledgeable, their system to navigate your info is also very good.God bless you guys.

Ma
Review №12

Not often in a customer service oriented business do you find a company that exceeds your expectations. I wanted to personally thank Kim McQueen for her exceptional attention to the details in handling my order. In spite of availability issues Kim was able to find a way to complete our order in a timely fashion. Thank you Kim and thank you Super-Sod of Gwinnett.

Ni
Review №13

Purchased September 7, 2020. These pictures are worth 1000 words. I called and emailed to let them know 20% of my 2 pallet delivery was brown damaged... no response.

Ji
Review №14

Michelle Johnson is the kind of person I want working in customer service. When I called about ordering some Super Sod bags she and I could not get the system to work for me. We hung up and I was just going to visit my location and make my purchase. About 5 minutes later Michelle called and said she had the solution to get my order processed. She was concerned enough to talk with her coworkers and solve my problem. It isn’t often that Customerservice actually cares about the customer. In this case I was amazed that she called back and we completed the order.

Pe
Review №15

Friendly Staff. Reasonable Prices.

Te
Review №16

I just a great chat conversation with Andrew. I have emerald zoysia and had a few questions regarding maintenance. Andrew answered every one quickly with clarity and followed up with the details I needed. Ive had to deal with other customer service groups over the past year (other companies, not Super-Sod) via phone or text chat. The conversation I had with Andrew was top-shelf service. I could not be happier with the results. Thanks Andrew! Great job.

Le
Review №17

Great service and sod. Zenith Zoysia has done great and I constantly get compliments on it. Picking up some extra to patch up the yard after having some excavation work done.

Sh
Review №18

It is hard to get customer service but Scott is amazing! He was a great help to my husband and very knowledgeable!! Thank you Scott for your excellent customer service!!

us
Review №19

Super bad experience, my landscaper tell me about super sod and i decide to buy a pallet of zoysia zeon, half of the pallet was good and half of the pallet really really bad, i pay 399.00 for a pallet super bad experience I don’t recommend this company… better option in the market!!

Ke
Review №20

Have been buying Supersod products since last year and have been very pleased. (Zeon sod, Zenith seed, Soil 3 compost). All my interactions with Supersod have been great (online ordering, phone orders and questions and delivery).Was having some issues with a lot of rain (Fungus, leveling and weed)- so got on the Supersod chat. Sherica Rushing was very helpful and gave some good advice on products to apply and the timing to do it. Thanks Sherica and Supersod for your help.The great service continues- today I had a quick question about application of fungicide and insecticide and Kim King helped me with her expert advice. Thanks again guys

J
Review №21

The customer service is top notch. The quality of sod is excellent as well as the advice for installation and care of the product. These pictures of my yard is from Super Sod product.

Kr
Review №22

My husband and I were introduced to Super Sod last year. We got a piece of Bermuda to fill in a spot where we dug a tree up. It took off beautifully and looked better than any of the rest of our sod! Scott has been a great help and is very knowledgeable on the products, lawns, and even the pesky weeds. We got some preemergent a couple of weeks ago and I can’t wait to see the results!

Re
Review №23

Very good customer service and products. Kim McQeen was very helpful, thoughtful, and made sure my questions were answered before moving forward with adding products. Im a returning customer because of their customer service and quality products. Builds trust.

Th
Review №24

Very accommodating and diligent. Classy outfit. Youll enjoy trading with them.

Li
Review №25

I just had an awesome conversation with Domingo. He placed my order for a Big Yellow Bag. He answered all my questions and was very clear about when I could expect delivery and where to mark the location so the drivers would know where to place the bag. Thank you Domingo for all your help today.

Sk
Review №26

Original review and follow-up……..Had 9 pallets delivered last week, 6/16/21. The actual scheduled time was 6/15/21, but they were a no show. On the 16th, the pallets were unloaded. Each pallet that was unloaded was yellow and dry as a bone. After unloading, my contractor began putting the sod down. Each pallet was void of water and yellow to the point of being beyond help. Many edges were already brown and dead. I stated that this grass looks terrible, but was assured it would be fine.Well, the finished product looks like my grass has mange. No one roll has all green grass as one would expect from NEW sod. Many of the ends of the rolls are dead. Daily watering has been spot on.If you’re delivered sod pallets that are not deep green and has been watered, do not allow them to unloaded it. Stop delivery.My sod was Tif-Tuf. I have had on other homes Zoysia and Bermuda, but have not experienced this poor example of grass that a layman would pay 270..0 0 a pallet or contractors price of 200 - 215.I am hoping this grass will recover, in time…. The dead ends on the other hand will most likely need to be replaced.Tried to upload pics but was not given that option.******************* Follow-Up *********************Was contracted by Mike, Atlanta General Mgr, who scheduled a meet today (6/25/21). Quick contact time! We both walked the yard. He explained that tif-tuf is very resilient and forgiving grass. He assured me it will recover. I admit I do see some green sprigs on the brown sections. He expressed his assurance that the grass will recover and look as green as the rest of the sod. He assisted with some efforts to ensure my success with products for the recovery, even though he said it was not needed. He wanted me to be successful with my new grass. He even said he or Scott would come by in the next few weeks to monitor the progress and assist if needed.The follow up and assurances from Super Sod is a refreshing change from the dire lack of customer service that I have experienced from most service companies. As I’m sure the rest of you have. For their commitment to success in assuring customer satisfaction, I give them gold stars. With their assistance I think I will be fine. If not, I’ll be back.

La
Review №27

Have a variety of different grasses.Convenient process, easy to load and staff helps, and they make the visit quick.

Jr
Review №28

Great and very kind people! Highly recommend.

Ka
Review №29

My sod seemed to get a shaky start and I was so nervous to lose it but I just passed the three week mark and Woohoo it’s taking! Thank you for the excellent patient service Scott! He texted me advice and guided me through the past few weeks. Pleased customer!!

An
Review №30

Spoke to Pamela. Her service was nothing short of excellent.She was EXTREMELY patient and help me customize the best solution for me. Will definately call again for future lawn needs.

C
Review №31

I just bought half pallet of bermuda on wednesday july 1st and it looks yellow not green like its supposed to be lowes grass looks better

Ca
Review №32

Sod is always awesome. Great staff very friendly

Be
Review №33

They took extra time helping me figure out which type of grass was best for our partially shaded backyard. Thanks!

au
Review №34

Scott and his team at Lawrenceville are top notch when it comes to taking car of their customers.Delivered the sod to my house and made the process simple and easy. Don’t hesitate to reach out to Supersod for your lawn needs!

Ro
Review №35

During the past few weeks Scott McElyea has helped me make decisions about what steps to consider regarding the upcoming growth season for our Tall Fescue Grass I seeded back in October 2020, also with his help.Scotts responses to my emails were extremely helpful and I would highly recommend Scott to anyone who is in need of expert advice with their lawn.Lloyd Miller

se
Review №36

Nice show room ! Super clean ! And good fertilizer.

An
Review №37

Scott and his team at the Lawrenceville branch of Supersod have always been our go to for our grass needs. They deliver a great product and are all very friendly and knowledgeable! Thanks again!!

Ta
Review №38

Great experience! I purchased about 2 ½ pallets total of sod and 90% of my sod rooted EXTREMELY well and looks aaamazing! However, my curb or beauty strip not so much.. I returned to Super Sod expressing my concerns and learned that I probbbbably didn’t give it as much WATER as I should have considering the new sod is very close to the CONCRETE sidewalk which generates a lot more heat and will fry the sod if not “soaked” with water. Scott was very informative and empathized with my concerns and was kind enough to handle this situation in a manner in which I am extremely pleased and will return for my next project. SOAK your SOD people... SOAK your SOD!! Thank you Scott!

Sa
Review №39

The online ordering and curbside pickup options were great during this time of social distancing. The order went very smoothly, and they loaded the soil bags right into my car. It was much more convenient than going to a gardening center where I would have had to go into the store and then load the bags myself. I will order again soon!

so
Review №40

I have been buying sod for years now from Super Sod. They have always been very helpful over the years to get me the sod I need when I need it. That are a top notch sod supplier.

Vi
Review №41

I love super sod. I have used them for several years and have experienced nothing but professionalism and eagerness to please. I had a problem with my sod taking root this past spring. Scott came out and gave me advise on how to get the sod to root and grow. I now have a yard that looks like it was made for a golf course. I would recommend them time and time again.

Ja
Review №42

Showed up without buying sod prior to the visit. The staff was friendly and quickly loaded a pallet of sod in my truck. Well done.

Sa
Review №43

I called today, 5/13/2020 at 12:06 PM.The woman who answered the phone, I believe Jennifer, was unpleasant and not welcoming at all. We are looking for sod and found them on a Google search. I asked was I able to come in today and there was a hesitation in her voice, and she asked was I buying grass. Told her we’re thinking about it. Hesitation again from her..... then I said: according to your website you offer side by side displays of the sod. Am I still able to do that? ..... It felt like I was pulling teeth to get information and proper customer service. We will come by and check out what they have and I hope the customer Service is way better in person than phone. Because this first impression is a complete turn off! Bad for business. One star for first impression.

Ge
Review №44

After a mix-up with Soil 3 delivery location and time, the delivery driver went above and beyond to make things right. Johnny of Super Sod Gwinnett, I salute you!

Al
Review №45

Great customer service as well great selection

Ci
Review №46

This company does an outstanding job providing customer satisfaction, not to mention their professionalism. I just laid 2 pallets of Zeon Zoysia which took 2 “very large” bags of top soil. It looks great! I couldn’t be more satisfied. I’m super stoked to do business with a company I know I can trust. If you’re looking for a good sod company, please don’t hesitate to call them. They are the best of the best!

Ca
Review №47

A friend of mine who is a master gardener suggested super-Sod to me, I bought dirt last fall. My fall/winter vegetables were superb. I will buy more for my summer planting.

Jo
Review №48

Delivery came earlier than their posted delivery times. Quality was great. TifTuf Bermuda was well-established and very green. Rolls were uniform and thick with a good layer of soil. No weeds or dead spots. After week of being in the hottest recorded GA weather for the month, it’s looking terrific with only a couple spots that may need replacing due to my own sprinkler system failure. Picking up more this weekend. Price is best I could find and quality is outstanding. Customer service up to purchase time was great also.

Pe
Review №49

Lindsey Coker at Super Sod Lawrenceville guided me with the correct Bermuda sod for my partial sun location. The side I put down now looks like carpet. I had my doubts but you should always leave the decisions up to those who know........Lindsey is definitely one who knows! Thanks a ton!

Y
Review №50

Great prices and customer service. Installed zeon zoysia grass myself several yrs ago. Grass looks great and is still thriving in heavily shaded areas.

Ta
Review №51

The best place in the world for grass

To
Review №52

I bought 10 pallets of TifTuf Bermuda two weeks ago, and it was installed by Mark Turner Grading, who SuperSod recommended. MTG did a great job. The sod, on the other hand, was of uneven freshness. About 20% was fresh and green, the rest varied from middling to brown and dry. All the sod is showing some response now, but it will be months before some of the dead ends fill in.Update: After about four weeks, the sod is looking much better, and about 95% filled in. Supersod came out and checked it, and offered to repair the areas not greened up.

lu
Review №53

I bought grass for this company and they brought me a very yellow grass and a lot of weed so I recommend not to lose money with this company

sa
Review №54

Andrew was very helpful in the selection process to insure we get the best sod for the area we need to cover.

Jo
Review №55

Bought some additional Zeon and Lindsey was my customer service person, she was informative, professional and a pleasure to deal with. There should be more customer service reps like Lindsey, she made the process seemless and a pleasure. Good job SuperSod!

Ar
Review №56

Love them best price I own GARDE LANDSCAPING & LAWN MAINTENANCE

Ke
Review №57

If I could give this company 0 stars, I would. I contacted them on May 30, inquiring about a cost for sod and installation, and was told Carlos would be at our home at 9:00 AM on June 6, one week later. After waiting over an hour, my wife called Super- Sod and spoke to the receptionist. The receptionist was very rude and condescending, telling my wife that her paperwork showed a different time. The representative called later and said it was his error, and would arrive in 45 minutes. Also, be aware that you must pay Super Sod $50.00 for a soil test, before they will quote anything. I told the representative that we needed the job completed by end of June, and after several texts from me, was informed that work couldn’t be done until July 9, some 6 weeks after my initial contact with them. This business has no sense of urgency, as far as getting the job done in a timely and efficient manner, and as far as customer service, this is a glaring example of customer no-service. Cannot recommend Super-Sod of Gwinnett.

pe
Review №58

My fav sod company

ma
Review №59

As a landscaper, I have to hold my suppliers to a high standard or I will lose customers. Super Sod has proven themselves ever time for me. I never worry what my customers will think when I order my sod from Super Sod. Every one, from the guys in the office to the drivers, Chris and Jerry, is always professional and knowledgeable. I highly recommend this company for your sod needs- Restoration Landscape Company

Ka
Review №60

Walked in with very little knowledge and was given a quick tutorial on what i would need for my yard. Awesome place, and great prices.

Ra
Review №61

Best Experience! Know how to do biz. Reached Pamela and somehow she worked magic and delivered what I needed 6 hours after I called. She returned my call just as she stated she would. All went extremely well. As someone how works for a large construction firm (though Supersod didnt know that as order was for home...) finding a company within the construction industry with great customer service combined with a great product is VERY rare today. Will absolutely call this company again. Good prices too. Thx.

Ph
Review №62

I am the owner of Accelerated Landscaping and I ordered a pallet of sod from them . They were very helpful and quick and answered all my questions. The quality of the Bermuda was excellent. They also have pallets of peat moss organic soil amendment that works very well in a acheiving good results. They also carry certified seed. I will continue to do business with them. My client is very happy.

Je
Review №63

Super nice folks. The staff is very knowledgeable and friendly. Great location! Will do business with Super Sod again.

Ky
Review №64

I recently used Super sod to come run boundary and guide wires for my Automower. Not only were they good, but they took the time to stop and explain the reason they were doing each thing, and how I could change it in the future if needed. These guys were very quick, but also very professional! I also plan on using them in the future for stone work for an outdoor fireplace. Will be working with again, and they do much more than Sod!

Ky
Review №65

Great group of people. Experts on the Husqvarna automower. I just had them out to find 2 breaks and re-run about 1000 ft of cable and they were quick and courteous. I attempted to find the breaks myself for a few days without luck and they found them within an hour.

L
Review №66

Stopped by to check out options for patching dead spots in grass from herbicide spill, had heard that they sold 2 x 5 rolls of sod. They were a little lacking in Technical expertise unless I was interested and resoddng my entire lawn. The pricing was very competitive but the quality of the sod they had available that I could see was lacklustre, the pieces I saw looked dry or stressed.

Jo
Review №67

I ordered stone on Friday after 3 o’clock it was delivered Saturday morning by nine they did an excellent job of getting a big boulder through a narrow passageway I am totally pleased and will recommend this company to anyone for stone grass anything to do with the yard

Ju
Review №68

The quality of the SOD delivered was half dead and dry. Even the delivery driver apologized when dropping off the pallets. They sold me the “shade tolerable” Bermuda blend. Both pallets delivered died in less than 2 weeks. I followed all installation recommendations according to their website. Also I’ve installed sod on 7 other occasions with other companies and have never had an issue.FYI Homedepot will guarantee all SOD, and the quality is a lot better.

gr
Review №69

This business has their act together. Their employees are very knowledgeable about products. I bought Tifblair Centepede seed and a Big Yellow Bag of soil 3 and followed their directions and couldnt be happier with the results. I had questions while I was preparing the soil and planting the seeds, called them on the phone and they always knew the answer. Its obvious that they know grass. There grass seed is superior to that of the brand names I have used in the past. If you do what they say, watch the videos they made and read the information they have, you will have the same success that I did. Centepede is particularly difficult to grow from seeds as I know because I tried it once before, - - before I discovered Super-Sod. I have to admit I was sceptical about the Big Yellow Bag of soil but after using it Im glad I got it.

Pa
Review №70

Just pulled in and loaded up. Staff were very helpful and knowledgeable.

Je
Review №71

Couldnt be more pleased with my experience at super sod Gwinnett . Fast, friendly service from my first email request for a quote all the way thru purchase. I just ordered 1 pallet so figured Id get looked over bc of my small order . But not the case . They had the best price by far and definitely have earned my loyalty and future business!

Ka
Review №72

Easy pick and friendly staff

Em
Review №73

Great customer service

Ka
Review №74

I am very pleased with the sod that Scott recommended. It is doing well .He gave me great advice on how to install and maintain it.I will recommend super sod to all my family and friends.

Tr
Review №75

I stopped in on my way home from work and met with the owner, who seemed like a really nice and knowledgeable guy. He gave me pricing and told me to order two days in advance. I just tried to do that and the customer service on the phone transferred me to a different person in the middle of my sentence and then when I called back a few times later I was repeatedly transferred to someones voicemail, they wont return emails... I really tried to give them my money in exchange for sod but apparently a simple transaction was too complicated for their customer service or I wasnt being given the time of day because I was only ordering five pallets instead of a repeat landscaper customer. I really needed to get my sod order in and now Ill have to go with someone more expensive like home depot. What a shame!UPDATE: Owner followed-up after hours and offered to take order directly. Updating review because I understand good help is hard to come by.

Ro
Review №76

Fast and helpful!

Na
Review №77

The bets place to buy your sod! Theyre very knowledgeable & helpful, friendly & polite and the quality of the products is great!

ad
Review №78

Scott McElyea and the entire team at Super-Sod in Gwinnett were true professionals every step of the way. From answering my questions before the sale to assistance after the sale I could not have asked for better treatment. As an added bonus the pricing was very competitive and far below local nurseries for the 4 pallets for Tiftuf we put in.Overall a 5 star, A+ experience!

Jo
Review №79

Quick, easy. They were on time and placed it just where I needed the soil.

Wa
Review №80

Very nice people willing to help and the sod was very good. Exactly what I expected.

Be
Review №81

The ran over a water line while delivering to a customer home. They refused to pay for the damage they caused to the customers property.

Ya
Review №82

This company sent me a coupon with a letter saying that the regular price of their big yellow bag of soil is $162 including FREE delivery.If one picks up the bag; the price is $120Essentially; the delivery is $42Delivery is NOT FREEBUYER BEWARE

Jo
Review №83

They have good prices...

Ne
Review №84

Knowledgeable staff that takes the time to educate you.

Ga
Review №85

Rude Staff. Asked if someone else in the area can help me since they do not provide the services I was looking for and the woman acted like she was deaf and spoke with a vulgar tone.

Ja
Review №86

Friendly and helpful

ca
Review №87

Best guys in the biz

Al
Review №88

Never bought better sod in my lifetime...

Je
Review №89

Good grass good prices

Br
Review №90

Very happy

Ta
Review №91

Prompt an polite

li
Review №92

Friendly place.

Em
Review №93

Love this place

M
Review №94

Scott was great!!!

Al
Review №95

Very responsive and professional

Jo
Review №96

Jenial against the grass I wanted

Information
39 Photos
96 Comments
4.5 Rating
  • Address:609 Airport Rd, Lawrenceville, GA 30046, United States
  • Site:https://supersod.com/gwinnett
  • Phone:+1 770-277-7745
Categories
  • Landscaping supply store
  • Sod supplier
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–4:30PM
  • Wednesday:7:30AM–4:30PM
  • Thursday:7:30AM–4:30PM
  • Friday:7:30AM–4:30PM
  • Saturday:7:30AM–4:30PM
  • Sunday:Closed
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