I had purchased a cartridge but when I started to print nothing happened. I thought something was wrong with the printer. After time spent with the support team, nothing wrong with the printer, I called cartridge world and they said to check if the inker was dry or not releasing ink. I returned the cartridge (no problem) and the replaced one worked fine. They were very understanding. Good customer service.

While out running errands I stopped by my local Cartridge World and found they had gone out of business since the last time I had visited. Looked for another location and this one was the closest. Prior to driving I called them to ask if they had my toner in stock and set the location on Waze to see how long it would take to get there. They advised they had one and I inquired if the listed closing time of 6pm was correct. The employee stated that was the correct time and I told him I would get there just in time as Waze had an ETA of 5:45. About 40 minutes later I arrived in the shopping center at 5:47pm but did not initially see the sign for the store as it was getting dark already and overcast. Finally spotted the sign that was not illuminated, parked and then discovered all the lights were off and the door was locked prior to the closing time I had just been told over the phone less than an hour before. Why would you close early when you knew a customer was on the way and even told you what time they would arrive?

We have nothing but great things to say about Cartridge World! Their products are high quality and very affordable, they have awesome customer service, and they are always very quick to deliver to our office. Mattie is the best, and we are thankful to have found this company to help us!

Cartridge World in Lawrenceville has saved me many times. The owner is excellent and has obviously trained her employees the importance of great customer satisfaction and having repeat customers. No matter who answers their phone, they can always answer any question I may have. I’ll definitely be a loyal customer.

Nancy and her team do a fantastic job. The best in customer service.

This is such a rip off. I was told it would cost $37 for a refill. I went on Amazon and got 3 for $22. Order from Amazon and get triple cartridges for less.

The customer service here is AMAZING!!! I highly recommend this place. You get a good product and Eco-friendly alternative. If you have any issues they will solved it right away and are super friendly. I am 100% happy with this store. The ink works perfect, I am very pleased.Thank you very much.

I had an ink emergency and these guys were able to deliver and get me going again! Also I had a printer that was giving me fits and I wasnt getting anywhere with it - so when Eddie came out to bring me the ink order, he took a quick look at the printer, fixed it as well as explain thoroughly what the problem was! Wow! Not only are we saving tons of $$$, but excellent customer service is provided! Thank you Mattie and Eddie for what you do to keep us going strong here at Georgia Stage! Review written by Amy P.Update March 2021: Ive had a business relationship with Cartridge World Lawrenceville for 4+ years now and have never been disappointed. I truly believe in supporting small businesses in my community, especially during the difficult times weve all been through and they are at the top of the list when it comes to quality product and services. Mattie and Eddie continue to surprise me with their excellent service and for me, that bar is pretty high. Keep up the great work guys! Submitted by Amy P.

Cartridge World in Lawrenceville has the best customer service! Cindy, it was such a pleasure conducting business with you today. You were so professional and went way beyond your job description to assist me. You are truly amazing. Thanks for all of your help!Fran Tolbert 😃

Theyre nice and all, but the hours SUCK. Who in the entire world of retail is open only 6 hours a day, and never on weekends? I can never get here when theyre open. Because I have a job. Im not a housewife.

Truly an awesome business to work with! I highly recommend them. For years and years, I always purchased my ink from the big box stores, and I never realized how much extra I was paying. The guys at CWL are super nice and efficient, and they deliver to my business. I will definitely do business with them for many years to come.

Love Cartridge World Lawrenceville especially Mattie she is so sweet! I am always blown away by the prompt response and how quickly I get the products I need! Thank you for the great service you have provided for VIP Family Dentistry the past several years! :)

Really good place, thanks for you great service!!

LOVE LOVE LOVE saving money with Cartridge World! I saved over $500 last year using their refills. The free delivery for my business is perfect too! Thank you Mattie and Crew! A++++++++

My experience here was awesome!!!. They are the only place around that makes complies. I was so happy that stopped there. The employees are the best!!

Online states this location is open on Saturday from 10-3. I arrived at 2:30 and it was closed. The sign on door has Mon-Friday hours listed and closed on Sunday and nothing stated for Saturday

Cartridge World of Lawrenceville is the best!! Their helpful and knowledgeable staff are always ready to handle all of my cartridge needs.

Wonderful company! Excellent customer service!

The employees were very knowledgeable and helpful. They helped me pick the right printer for my business and budget. I have been saving money on ink, for several years, by purchasing my cartridges from Cartridge World. I only wish I had found them sooner!

I use them monthly for my cartrige and toner needs. Nice & helpful staff good selection. Always willing to help!

Called with questions and they were so helpful with all the information they sent me! Really appreciate it.

Cartridge World of Lawrenceville has been a fantastic resource for our company, Image Harbor Productions. We are a multimedia production company based in Lawrenceville, Ga. We print a lot of jobs in house. Nancy and Mattie are fantastic. Service is quick. They have dropped shipped our order to our office, met us at a Gwinnett Chamber meeting with our order, and even delivered directly to our office For No Additional Charge! Great, great customer service. As a matter of fact I have to drop some cartridges off with Mattie tomorrow.

They found exactly what I looking for in a second and they made it plain and simple.

Friendly staff. Well stocked. Toner is $20 cheaper than retail office stores.

Mattie has been the best! Never had an issue after more than 5 years.

Cartridge World Lawrenceville has helped us time and time again with our cartridge needs. Not only do they help our business with the convenience of their service, but also by providing such competitively priced supplies.Thanks, Cartridge World Lawrenceville!

In searching for a cartridge for an old printer, they were extremely friendly and accommodating. Wish this kind of customer service was more wide-spread!

Awesome customer service! Staff is always helpful, knowledgeable and friendly!

Greatvc customer service woth Bell @ cartridge world.

Cindy is of great help.

Mattie and her team also come through for me when i need them. Anytime my printer needs help, I call them.

Just recently picked up our printer from Cartridge World Lawrenceville. Our printer has not printed this well in over a year!