I love bath and body works but at this particular store I was watched like a hawk. I love candles and to find the best one I give them a quick smell. I was looking for a certain smell that just popped to me but I ended up not buying a candle because I felt uncomfortable and as if I wasnt wanted in the store. It was a very clean store and had some wonder candles and gift bags, the staff was just off.
Wife loves this place! The staff were very nice and they do have some good deals on soap.
My husband made the mistake and let me go in alone 🤣. I love the wallflowers and their candles. I keep a stick pile of these items at home.. Everything in here is awesome but I have to set limits.....🤭 my daughter enjoys getting different body sprays so she always has a new fragrance.
I absolutely love going to Bath and Body Works in the Lawton Oklahoma mall. The ladies are always extremely nice and helpful. Theyll help you find the best deals. One of my favorite stores
First time but not my last...I was shopping for women ut they have lots of stuff for men. The staff are extremely helpful. I enjoyed my first experience so it wont be my last.
Absolutely love this place!!! Its easy to lose yourself with the abundant sales surrounding you. Never leave a great deal!
I love this place they have a good variety of amazing smelling lotion and candles & the customer service is always great & helpful
Friendly people. love the candles
They gave me hand sanitizer as I entered the store and I was surprised with a new product! Some of the lotions have hyaluronic acid in them now!
Always great customer service. Love the smells
Had a wonderful experience there. Greeted at door with someone offering hand sanitizer. Everything in store is beautiful and the staff is awesome
Selection is wonderful and staff are attentive to customers needs. Loving my new smells and the new products for this season.
My experience at this Bath and Body Works was disappointing. We were stopped at the door and told to wait 10 min for store sanitation but for almost 10 min, there was no one sanitizeling anything while we stood waiting to be let in. Also there were still people inside while they were supposed to be sanitizing which is counter productive when it comes to that task.
Always love going here! The new seasonal scents are great!!
I love Bath and Body, just not this store location!! Some of the employees are rude. I asked if they take online coupons inside the store!?!? The answer is yes, but the employee straight up lied and said, NO I called to verify, before I left this review, and was told they do accept them.. however there arent any coupons out at the moment. How are YOU gonna tell ME, that I dont have a coupon?? I do...and its not expired!! I know it might not matter cause Im only one person, but I wont be shopping at this particular location again. Ill most likely be returning what I purchased today. Im tired if giving rude people my money.
I get it yall want to remain sanitary, but trying to get people to use hand sanitizer with random scents in it. Not worth risking breaking out your skin just to shop here
Always nice!👍
They are always so nice and helpful
Excellent, always warm and courteous staff ready to make your visit very enjoyable.. Can hardly wait till the next time I go back.. Such a great staff..
Had to wait 20 minutes before entering because they were disinfecting the store.....an hour before closing.
Horrible experience w/ the assistant manager tonight on 12/30/20 @5pm. To say she was rude would be a compliment for her. Received gifts from store for Christmas but wasnt pleased with the scent. Went to exchange them & she loudly made the comment that they were obviously gifts from years ago. They were received just 5 days ago. She watched me throughout the store as of I were going to steal something and made me exchange it for the exact item instead of the amount of purchase. She does not need to be in customer service. Bath and Body Works please do better in your hiring.
Always love to shop there...friendly and fast service!
Smelled great and they have some great deals. We went to use our coupons and get the free gift. They are doing a really good job at providing sanitizer as you come in and they are only letting in so many at once to keep everyone safe.
Friendly staff and great service! Great products, my favorite place to shop!
What is there really to say they are the best.
Smelled good
Friendly and helpful, but they are out of stock on many items right now.
Wish they will bring back Moonlight Path fragrance
Love it here
Addicted, what can I say! Miss their old coupon policy that would let you use the coupons a day late if expired! Other than that, love this place!
My wife likes to shop here
Taking my wife to bath and body keeps her happy and me smelling good.
In the star the best shower gel and body lotion
Enjoyed the visit. Staff was so helpful. Im so glad they opened back up.
On #happycandleday my friend and I were able to shop for the newest scents and even with the long line we were out in no time! The workers were helpful and cashiers were quick. That could also be seen as a downfall because my friend was overcharged for one of her 14-15 items. It was refunded and we were satisfied with the result.
Its was a first time for me and I cant stop talking about the deals that they have. Believe me I thought it was a lady store ! Boy was I wrong prefect holiday gifts an more.
I love this store and I dont mean just Bath & Body Works, but this location. Soon as you walk in you are greeted so its lets me know as a customer that I am noticed. Having a background in customer service, its important to let your customers know you see them. Also, I appreciate that they tell you about deals and coupons and everyone is so attentive and helpful.
Nice atmosphere and good management team.
I have one bone to pick with them. Every time I fall in love with the scent they take the perfume off the market. Other than that theyre always clean and have good smelling stuff for your body. But they need to get my warm vanilla sugar perfume on the shelves and keep it there.
Love their stuff the price is good sometimes
Lovely place to work.
I love this place dont get me wrong. I had a coupon for by 2 candles get 2 free. Never on the coupon did it say 1 day sale. So today went there to get it. They told me that I cannot get that deal. Was not in there computer anymore. Just very disappointed because I got excited about it to get the new fragrances. But got turned down.
I love this Bath and Body Works lots of specials and goodies.This place is in a Mall in Fort Sill Oklahoma which is real nice..
I love this place. I follow the specials on my phone every day. The people are so helpful and friendly. I could spend all day there. Keep up the good work.
They have the best sales and a huge variety of scents. My favorite item they carry are the 3 wick candles. They smell so good especially the black cherry merlot.
Amy was so helpful. Lived the fragrance that was being put out in their air vents. She told me exactly what it was and helped me find other things
Love this place! I can always find what Im looking for!
Love this place. Workers are very helpful. Helped me find what I was looking for. Loved the sales they have.
Great store! Customer service is amazing as always! Prices are super!
I love it there they are always so nice and helpful.Keep it up ladies
A great place for me to get a selection of body washes and friendly and helpful staff!
The rudest employees work here!! Need some training in customer service.
Great sales after Xmas. 75% off. Love the smell good stuff.
Workers are great and polite, just not much there I like, much of there stock needs more.
Love this place!! Love the aromatherapy line and definitely when on sale!!
Surprised they even have one of these here! This place is excellent though
The Ladies were so helpful, Especially Yvonne.
Social distancing is in place.
Always the best!
Absolutely love this place, the lady working even tried to help me remember my favorite lotion that they didnt have anymore!
Its products and staff are great
Always love Bath & Body Works!!
Good products and decent sales.
Good stuff to buy friendly employee
My favorite place to get hand sanitizer
My favorite place to shop for fragrances and lotions
Nice and friendly service.
Love their candles.
Awesome
Good variety and helpful staff
Great buys for Christmas.
Great holiday gift shopping
Love these sales!
Helpful employees.
Nice finds!
Joy was very helpful
Professional
Theyre friendly
Love this store
Love love love
Pleasant experience
Customer service is on point
Love it!
Love ❤