This place has always been great. Even in last minute situations. Staff is friendly and kind.

Went there today & as always, the workers never do look happy being there. No greet or a smile just a What you want. Kid could barely hear what i was saying because he had his earphones in his ears. If it werent for the cookies tasting good i wouldnt have gave it 3 stars. Customer service needs improvement!

I go here at least once a year as my son does not like cake so I get him a big cookie. They have always been very nice and always make what I ask for. I had a last minute request this year for his 20th birthday and they were right on it even after I had to call them and change something on it again. It was perfect! The staff are also very friendly. I cant ever thank them enough for their hard work and dedication to their customers.

Love the cookies and pretzels. And Ben always takes such great care of us, he is so friendly. Thank you Ben.

Very inattentive staff. Things were all over the place. They seemed busy/overwhelmed by only a couple of customers. Forgot about me in the middle of placing my cake order and took others in line before returning to me. In all honesty, I have little faith in the turn out of the cake I ordered if these are the people that are going to be making it lolUpdate: Cake turned out great. Much better service this time around.

This place has delicious cookies. Yes, the prices are a bit high. However, you are paying for the mall cookie experience. Enjoy that experience. The employees of this location are super friendly. They seem to be very talented at producing wonderful cookie cakes.

The employees are very kind people and very delicious cookies and they sell cookie cakes too....I definitely recommend them

Went there 2 days ago and ordered pretzel bites when the man brought them I asked for cheese, he straight up rolled his eyes as if he was put out. Never once spoke other than he had the audacity to ask if I wanted my change back after his rudeness ! I told him to keep it and pay for some trading in customer service ! None were overly friendly that day .. Won’t go back ! Lisa Tugmon Lawton Ok !

I ordered a cookie cake for my son. It was ready on time and decorated nicely. The employees were friendly both times.

Waited over 10 minutes without even being acknowledged. FIVE people working and they were overwhelmed with the 2 people that had ordered ahead of us. Completely ridiculous. One staff just slowly placing cookies on a tray when she could have taken a minutes to take our order (only wanted 4 cookies!). Left and made our own at home.

I liked the dude joking around it was fun

Just the price is to high, but the cookies are excellent

Love their Peanut butter cookies

Very friendly staff and GREAT products!

No... just no. We waited several minutes while the girl was taking another cookie order. The line grew, no one was even acknowledged. I gave up and took myself and my money somewhere else!

It was late in the day,pretzel was dryed out and rubber like..Was not good for the price...I was not happy.

Always yummy! Cookies, lemonade, mini hotdogs,...

Very disappointed didnt have hardly any cookies made and was just standing around doing nothing when they could have been making cookies

Just stay home and BAKE ur own

Cookie cake tasted as if it wasnt fully ready

Ordered it to be picked up at 5:30 pm and having to come from out of town told it would be started at 5:30. Not happy!

Always good

Always out of cookie cake slices

Great cookies

I eat lot of cookies

Very kind treatment