Dr. Ortega was AWESOME and did a great job of explaining my dads hearing test results to me and my dad in a way that we both could understand. He knew exactly what my dad was experiencing, and what he needed to improve not only his hearing, but his quality of life. He answered my dads questions before he could even ask them because hes been there. He knows. He isnt pushy and listened to us and he genuinely cares and wants you to get the right hearing aid for YOU. I highly recommend Dr. Ortega and Advanced Hearing Aids. His staff is friendly and helpful too.

Very clean visitor area and plenty of parking. The staff were very busy but got yo me in a timely manner. Dr. Ortega made me feel very comfortable during my exam.

Very poor management, billing, and internal operation. Mailed my $3000 hearing aid to me without certified mail. Package was lost and they took no responsibility in helping with the cost of the loss. They said they would mail, but never said it wouldn’t be sent certified. I guess they can’t afford the the Certified cost, which I would have paid knowing they were that cheap.

They understand your situation and what you need for quality of life.

Advanced is way above par. Extremely friendly and knowledgeable staff and there are willing to help if you have any problems. After looking around for hearing aids (and I do plenty of research before I spend my money) I found most of the hearing aid people in town were just out for the money. Most of them are not even Doctors. Dr. Ortega at Advanced Hearing Aids & Audiology Associates is a cut above. Not only friendly but very helpfully also. He also wears hearing aids which makes him have incites on what will work best for my particular hearing situation and the price was better than the other places I checked also.

Audiologist is very nice. Explained thoroughly about my hearing aid. Will be returning soon for adjustment.

Dr. Ortega is great, and doesnt try to sell you something you dont need. I would recommend him to anyone.

Great service