user
A & R Machine Shop
2801 NW Sheridan Rd, Lawton, OK 73505, United States
Appearance
A & R Machine Shop

Comments
Lu
Review №1

Took my 5.3L engine in to have the rotating mass rebuilt after an intake seat fell out and tore up my #4 piston. Keith was very upfront with explaining what needs to be done and recommended what I should upgrade on the block. While I got my block back in two weeks from day of drop off, I am disappointed in the lack of professionalism. I had informed Keith that I would be buying everything that was needed for a complete engine rebuild except for racer bearings, pistons, etc. Upon picking up my engine, I was handed lifter guides (which I had purchased while the engine was being worked on) and a whole engine gasket kit (which I had purchased as well). Upon explaining that I had purchased these items, Keith proceeded to complain that he wasnt going to make any money because I had purchased the parts and didnt allow him to purchase them. Fast forward to installing the engine in my truck. Everything was going great until start-up. The rear main seal started leaking after the engine warmed up. I called A&R and was told that if I brought my truck in for them to replace the rear main seal, they would have to charge me for removing the transmission to access the rear main seal. How are you going to charge me for something that your fault to begin with. After I removed the rear main seal cover myself, it was discovered that the rear main seal that was supposedly installed was not only installed backwards, but looks to be an old seal and gasket as both were very brittle and had no play what so ever. $1100 in cost for rebuilding the rotating mass, just to have a $70 problem keep me from having a leak free engine. Between the lack of professionalism with complaining straight to a customer about not making money and the blatant lack of caring about customers is absolutely ridiculous and I would not recommend anyone else using this place as its clear all they want is your money and not your repeat business.

Fr
Review №2

I have used both the mechanic service and the machine shop several times and have always been happy with the service and the amount charged,

re
Review №3

This guy is a thief and liar. I paid to have my car fixed, he stole the money, never fixed my car.

ja
Review №4

Highly professional very reasonable

Information
1 Photos
4 Comments
3.7 Rating
  • Address:2801 NW Sheridan Rd, Lawton, OK 73505, United States
  • Phone:+1 580-355-0385
Categories
  • Machine shop
  • Brake shop
Similar organizations