I visited this store on June 19, 2021 and found a really nice fitted hat I’ve been wanting for a while but it seems any time I’ve seen it I wasn’t looking to buy a $40+ hat so I was thrilled that the stars aligned. The gentleman that sold me the hat, a heavyset individual, for a lack of any other way to describe him, was pretty friendly and talkative once I interrupted his conversation with his co worker to tell him I was ready to check out but I have one big problem with him. I found it a bit strange when he told me my total was $40 even but I wasn’t in the mood to ask any questions. I had things to do but when I got home and glanced at my receipt, I saw where it said I made one of those type of donations where they round up your total to the next dollar. Now I’m not so upset about some change. It’s the fact that no one mentioned this and the principal of the matter. Where I come from, this is called theft if it’s 1 penny or 5 dollars. Considering the fact that my entire massive hat collection has come from Lids, the majority of which I’ve purchased in the past couple years, and I’ve joined their discount club, I’m pretty offended over this. Unless someone reads this and makes some attempt to make it right, well, let’s say I’m done collecting hats. It really left a bad taste in my mouth. I don’t make a ton of money at my job. I work my butt off for what I have. I’m not happy about this conclusion as I’ve always loved going in different Lids in more states than I can count. Not to pull the race card but it was also interesting how the 2 employees who happened to be black, greeted the 8 other black people that came in but acted as though I was invisible. I notice those types of things. No worries though. Bye bye Lids. More money in my wallet.

Cameron was the most helpful rep I have ever dealt with. He understood my problem of having a small head and make a recommendation to a low profile hat. Something I didnt know existed. Highly recommend this location and working with Cameron

Wish they had more hats that werent sports teams.

Considering it was Christmas eve... The staff was very attentive,courteous and pleasant. I applaud the two nice young men that helped me, I wish I had gotten their names, one was on the register& the other was doing the embroidery. Both were fantastic. Thx guys again✌👍

Great customer service! Friendly, reliable, and stylish hat designs...PS if you want a blank hat I suggest having a 3D design on it and not just putting your design straight across, but in a wavy graffiti form... Unfortunately I dont remember her name but shes a married average height woman thats REALLY good with designing hats (if you want an example of her work just ask about a family with a venom hat that she made) 10/10 quality, and service

Manager was super friendly and helpful. They have a pretty good selection. We will definitely be back to shop with them again.

Very honest employee! My son lost cash money in this store while school shopping and the employee returned it. Thanks! May God bless you! You are amazing!

Great selection and helpful associates. The buy one get one half off sale is right on time! 👍

The staff here is friendly and knowledgeable. The prices arent the cheapest but you should expect to pay for quality.

Great service! My son got custom stitching on his hat and she did a great job!

Great gifts. Im not a fan!

Decent collection of fitted hats and snap backs Id still recommend the online store tho a much wider selection but I would recommend getting the lids card

A good place to buy a hat with your name on it.

I got great service and salesman was so helpful

Definitely lives up to its name.....They got hella LIDS!!! Customer service is off the chain!

Cool store and staff

Selection was more limited that what I Remember. And like with everything else the prices have risen.

It had a lot of hats but not what I wanted.

Not like a good hat shop

Very good

Could be better

Great service

Large selection

Loved it

Hats hats hats

Awesum