I needed a nose ring that wouldn’t get lost so easily. Its been 7 months & lets just say I haven’t lost it yet.

I was shopping around at this location today when a blonde Piercing Pagoda employee was speaking extremely rude to the assistant manager. I have been shopping with the assistant manager for a long time and I felt as if this behavior was completely unprofessional. The assistant manager was professional with her response and the other employee continued on until she left the kiosk.

They are only open 11-7 now and the first hour you cant get your ears pierced because they are eating breakfast. They had 2 employees and no customers. Wonder why businesss are closing

We got pierced by shauna and she was so sweet and funny, she went out of her way to help us and did a great job on my ears. she gave me 2 piercings on each ear and also helped fix my 1st piercing i already had done. so friendly and clean environment. deserves a raise

I have been here many times and as always I am left very happy and satisfied. The necklace I bought my wife is beautiful and she loved it. The employee Brighton I think was her name was absolutely acceptional as usual. Very friendly and always super helpful. I will be back anytime I need a good piece of jewelery because these people value their customers and always exceed expectations.

This particular hut jeweler does not allow you to buy from them unless you have a mask on. The lady with dyed blonde hair denied us. There were other people there that did not have a mask. They even were doing an ear piercing, and the young lady didnt have a mask on that was getting her ears pierced.However the Lake Square Mall does not require a mask, nor does many other stores. However Kay Jewelers is 10 steps away with better quality jewelry, and also didnt mind we didnt have a mask on.Found a beautiful necklace there.

Carol was amazing!! She has been there for about 6yrs and she was so gentle and nice. I went for my second hole in my ear and she was so good I didn’t feel anything!

Dominique provided top notch service. She was friendly and knowledgeable. Thank you!

A really nice woman named Shannon pierce my ears and did the second hole and she’s really nice to talk to and she counts down and it didn’t hurt one bit thank you!!!

Soba few weeks ago I took my daughter to the piercing pagoda in Leesburg mall to get her ears pierced....no problem. Today they refuse to serve me as Im not wearing a mask. Seems they didnt care a few weeks ago but now all of a sudden (although I cant be told when) they have a company policy tolhat as a customer to serve me they wont if Im not wearing one. Theyre wearing masks....if their masks work I asked why I should wear one....blank mask faced states....good job losing a customer that buys jewelry regularly for life....

This piercing pagoda is awful. the people there seemed like they just didn’t want to do their job.

I like the choices that they have in the quality of the jewelry. I was really impressed with a staff member named Victoria who helped me to pick a gift for my mother. What a very nice young lady and she was very knowledgeable about the product and the cost. She made my experience pleasurable and I will definitely be back

Dont get a job here. All they do is use and abuse you if youre a nice and respectful employee. Too much favoritism for the assistant manager who is rude and doesnt do her job and then acts oblivious. Shes constantly at other stores and not where she should be and customers constantly complain about her. Amanda and Taylor were the best employees and deserve more than that horrible negative workspace. The manager and assistant manager are constantly gossiping about the employees and its not right. Piercing Pagoda needs new management ASAP. The customers deserve better. The customers deserve OUTSTANDING customer service and if I were you, you shouldnt waste your time as a consumer or working here. Youre better than this place.

My favorite place to shop when I need new jewelry..ask for Antoinette shes amazing

Went to get my 1yr. old daughters ears pierced. They were extremely helpful, informative, and patient.

On weekends, you get a deal on piercings. It is only the belly button and up towards the face that they do the deal on. They pierced my nose and my belly button and did a fantastic job. I would highly recommend them.

Got my daughters ears pierced for Christmas, the lady was very nice

The Girls are really sweet and take time to show you the, Jewlery Ive gotten quite a few gold charms they are all well made.

Polite knowledgeable sales team good quality product.

The manager will definitely work with you to fit your budget excellent service

The salesperson was very nice.

Got my ears repierced girls were wonderful

I bought a nose ring and I was misled on how it was used

My daughter had her ears pierced here, and the staff was very friendly and helpful.

The sales girl that was working didnt seem to care if she made a sale or not. I was ready to buy but she was busy talking to some boy.

Went to the pagoda to buy a gift for my girl Denise helped me she was very knowledgeable and was able to fit my budget would recommend this place to anyone.Ed Spadermatter

It’s 10:40am on Saturday and the girl tells us she isn’t open yet. The mall opens at 10am and your hours say the same. Update that

Good selection

Okay jewelry for okay prices

Glad they fired that one girl

Very nice

Frivolous.

You can get Pandpra clothes at a good price😘😘😘😘😘