Excellent location with many good bargain prices.

Williams Sonoma Outlet does not do returns. Lady was very rude about it. We’ve shopped here hundreds of times and all I needed was a different color of Smeg kettle. I will not be coming back. I would recommend going elsewhere. I would give 0 stars if I could.

Linda is the main reason that my family and I are driving 20 miles and keep shopping in this store. She always going above and beyond at her job to make sure you get the right products.All of this location employees are nice, friendly and helpful.Williams Sonoma is very lucky to have a employee like Linda.

Great selections, some discount price are good.

Love this store. Sales associate, Linda is amazing!

We went in for some autumn-y dinnerware and found exactly what we were looking for. The store has a very good variety and is way more accessible price-wise. Definitely a good option to check out! Service was great as well.

Very clean and good sales. The cashier was very polite. She was cleaning the register area after every customer. There were some good sales on Harry Potter stuff and a lot of small goods and condiments.

Oh, way overpriced as usual, but fun nonetheless. Gorgeous dishes. Good thing Im on dish restriction. Lol (cant buy dishes) havent been to one in a long while

Worth the drive from Richmond.

Good selections!! Found a couple things to take home.

Good products and somewhat knowledgeable staff

Great deals on linens, bedding, dishes, pots & pans. Thanksgiving dishes are beautiful & available.

I dont understand the prices here. In order of multiple...

First time there. Lots of great and unique things. My new favorite store

Love this store.

Always great!

I didnt think that I would get a good deal!!! But I bought a ceramic cookie sheet beautiful and the ceramic rose bundt cake

Love this place! And everyone is so helpful and cheerful! And - I almost always enjoy a nice conversation w/ the other patrons in line if we are waiting for a cashier. I always feel happy when I leave there because of the atmosphere - And the deals!

Shhh! Apparently it’s a secret?? But, I will reveal it...Williams Sonoma Outlet doesn’t give refunds on anything and worse yet don’t tell you when you purchase and no sign posted. It’s a real scam from a name like W-S. Definitely don’t buy gifts here!! Feel completely ripped off and like they stole money from me! There. Secret out

Cool lil strip

Attentive staff. Great products. I love shopping at this location

It was nice. We got some free premium espresso at the nespresso tasting. They were giving free espresso shots out to EVERYBODY who asks. Pretty darn good coffee with a frothy crema layer. Getm while you can.

Great discounts... Excellent variety of all things W-S

I went there on Sunday afternoon with a friend. My friend purchased 3 items and asked for individual bag since they all going to different places. Sandra, sales associate, was very rude. She was just repeatedly saying we dont do that. Then, she called the female store manager who is even more rude. The store manager did not seem to care at all and said that the store would not have enough bags. It seemed to me that its more of stores inventory problem, not customers problem. If the store are always out of bags and dont order more bags, instead refusing to give bags upon customers reasonable requests, its a huge management problem there. Besides if the store policy is to protect and keep the bags and ditch the customers, please make a big sign in front of your cashier so that I wont bother asking.At the point when the situation didnt seem to possibly get any worse than it already was, Sandra ended by saying Im right and you (refer to customers) are not always right I dont know what kind of customer service training shes been through, but that totally blew me off. I never said I was always right, I was just simply and politely asked for bags for items that I paid William Sonoma for. Somehow, they managed to make it seemed like a crime. After my friend purchased her items, I purchased my item and I told the sales associate Sandra that I didnt want a bag or anything from her if thats too much to ask for and I hope it help the store fix their will not have enough bag issue. The problem is not the products, but its the people who work there that hurt William Sonoma brands reputation very badly. I did not expect that an outlet store would offer lower price with lower level of customer service.***My advice to anybody who shop there: Dont even ask for items to be put on separate bags, its a crime.

Amazing range of items. Not cheap but great discounts. Checkout can be a little slowWorth a visit.

If you like William and Sonoma, but dont like the standard price then this is the place for you. The store offers a larger selection of items than the standard storefront, but with a twist. Most of the store is up to 40% off at any given day! Here is the perfect place to get your cooking essentials. We loaded up on last trip, and will be back for sure for any future household needs! Lastly, the staff is very friendly and the store clean.

You can find some great deals on kitchen related items, especially around a major holiday. The available brands of cookware has changed from the last time I was there, you can still find some awesome open stock items. This past trip I bought a Technivorm Moccamaster at 20% off the retail price. Thats an amazing price considering you normally cant get a discount on them.

Great outlet with good deals on items. Their selection isnt as good as a regular store front but they have plenty of items and great deals if they have what youre looking for.

Love this place. The deals are incredible! Be sure to check out the clearance section.

Very good place to buy gift items and more

The store is great. The parking situation is horrable when you just want to run in and out.

Lots of great things at great prices. Liquid soaps are very cheap. All Clad, Breville, cuisinart all good pricing.

I was not impressed when I walked in the store. Grossly overpriced items.

This place is awesome I love the store and outlet is even better

Disappointed

Good place to shop for good deals.

Staff were very helpful and provided great advice. We will go back and purchase our cookware set.

I visited this store last Saturday. When I picked up a steamer, I didnt notice that there is a sharp steel stick on the side which cut through my index finger and caused a bleeding wound around 1 inch long.I took the defective merchandise to a register since I didnt want anyone else gets hurt, and showed her the stick and my bleeding finger. She looked didnt care it at all. Poker face all the time, simply took it back and no apology, even didnt say sorry.Defective merchandise, poor management, worst attitude and customer care.

Nice selection from well known companies, great service, price competitive.

Most items were half price

Great outlet store! Great prices and selection!

Love love this place, but.....its to far from Pennsylvania. a Why this is the closest one to my state is ridiculous. There needs to be a ws outlet somewhere in PA.

Good selection, but when theres a line wrapped around the aisle one of the senior employees decided to take her break. Seems to really take pride in her work. Very disappointing.

They are sooooo unkind. The service they give ( facial expression, way of speak)made me think that Im doing something really wrong even though I was asking reasonable things. Use other outlet store.

Great products, good prices, good service.

Most items are priced 30% higher and then you get 30% off... so no savings. That said, you can also find random items that are at a greater discount.

Excellent selection and very good Christmas sale.

There a number of nice items at discounted prices here. This is a true outlet store.

Very pricey despite outlet deals

The only place you can get a Hario tea kettle that is actually made in Japan for the same price as the Chinese made ones on Amazon.

Linda and her whole staff were fantastic

No full sets of dishware.

Helpful, friendly people

Nice selection with true outlet prices.

Love shopping here..sales are great!!

No good

Overpriced leftover products that didnt sale is all you will find here!

So expensive

Not much of a of a variety of stuff there

Kitchen outlet store

I always find something here that i didnt know I needed!

Their is lots of stores dont know where to go first

Great deals on premium merchandise!

Very expensive and difficult to navigate since its usually crowded.

Thought it was very expensive to shop here

My favorite Williams Sonoma outlet.

Super customer service over the phone!!!

Super discount store