I go here pretty often and have had some mixed experiences but when you operate the way they ask they are really great people. Today I dealt with Lindsey and she was amazing. Fast and very nice. Good gun shop.

I came to inquire about certain firearm. The gentleman who helped me was excellent. Answered all my many questions very patiently and professionally. Helped me with everything that I needed. Highly recommend the place.

Friendly people and a nice shop. Unfortunately they are unbelievably expensive for ammo and firearms. They are easily the most expensive in the Northern Virginia area.

This place is taking advantage of everything they can charging extremely high rates for guns and ammo. I can see making a little extra with low supply and high demand but charging 50% more for guns and 50-100% more for ammo is ridiculous. They get ppl to come in by saying they have the gun or ammo you want so you get excited and go. Then you get there and realize why they have a lot of everything is because no one is paying their insane prices. Not hard to have lots of stock when no one wants to be completely price gouged. Stay away unless you plan to spend twice as much as you would anywhere else.

To all the one and two star ratings.If staff were so rude and the prices so high, why is the place always packed? They are super busy on weekends so they may not have time to hold your hand but when they are able to help, they help thoroughly. They also give great advice and their time to many first time femal gun buyers. Ive seen it personally.

Highly recommended. Contrary to other reviews, their customer service has been exceptional each time that Ive been there. The staff that Ive interacted with are knowledgeable and give good advice. I look forward to shopping there in the future.

Don’t waste your time or money here! Extremely overpriced and rude staff that are not helpful at all. I recommend going to bullseye down the street where the prices are much better and the staff are super friendly and helpful!!!

If your new to guns, I highly recommend shopping at bullseye down the street not here, they are going to rip you off and they are not very helpful either, they just want to make a quick sale and a profit during this gun/Ammo shortage.A NEW M&P Sheild 9mm at bullseye went for less than $500 and at Loudoun Guns a USED one was $690... that should tell you something. I used to shop here a lot before but now they no longer have my business. Not a good look for the 2A community 👎🏻

Among the first to go crazy with the price gouging in March if 2020. I was new to the area and pretended to be a novice just to get a feel for the shop. The workers I encountered were rushed and rude. Basically, give us your money quickly and get out of the way. Prices way above msrp and elitist attitudes are all you’ll find here. Staff actually made fun of me amongst themselves while I waited to speak with someone there.Seriously, go anywhere else.

I’ve bought a few guns here over the years. Definitely when I was first getting into it I came in to learn and handle a few pieces. That was when I was not sure of proper pricing and didn’t have a lot of the knowledge to back up things. This was still before COVID and there was a decent selection snd the staff were cordial at best. I have recently post covid gone in and been like I was invisible. I’ve spent thousands of dollars there and there was barely any consideration shown toward me. Also their prices have become completely insane. They’re easily taking advantage of people like who I once was, not knowledgeable. If you are reading this and do not know proper prices, please shop at Bullseye guns, silver eagle gun range, or any other shop. They don’t rip you off.

Good ammo selection and new rifle selection. Their selection of military surplus was nonexistent. I would recommend this gun store for ammo but the prices were high.

Helpful staff for sure but the prices during these vulnerable times are something they should be ashamed of. Price gouging like you wouldn’t believe do yourself a favor like I did and call around before making a decision you will be shocked and never want to come back here.

I have always had excellent service and would highly recommend.

Generally rude salespeople with way overpriced stock. 2 guns I checked on were 20% higher than anywhere else(not counting on line). Its a good place to window shop because their prices are too high so they have a lot on hand but then go buy from somewhere that has reasonable prices.

Great group of people helping out wherever and whenever they can. Always very friendly and respectful when I call the store. A little pricey compared to other places I’ve been too but customer service wins everyday in my book.

Arrogant, and high prices.

Great staff. Patient and explaining all our options. My wife wanted to get into shooting sports and they made it fun for her and easy. No macho B.S. Just great people doing what they love and good at it too. My wife is now more excited about the sport than I am. I love to see the excitement in her face every time we go to Loudoun Guns.

Fantastic staff with great personalities and knowledge. Will be purchasing products from then again in the future. As soon as they open back up.

I was there today and not one of the staff members could be bothered to greet me, say hi, absolutely NOTHING! That was really unprofessional and well downright stupid as I had $2k in cash on me that I planned to spend in the place but I will never go back not to mention their prices are sky-high. I highly recommend to Avoid.

Price-gouging guns and ammunition at a time when people are concerned about defending their families is despicable. The sales people act as if customers are a nuisance. Shop elsewhere.

Sales associates are rude. Prices are way more than other shops.

I have purchased two guns from Loudoun Guns and have had a great experience both times. The staff there is very friendly and knowledgeable about guns and every time I go in am greeted in a friendly manner & they are in a not pushy but are there to answer any questions.Nate is the one that helped me last time I purchased a gun and he was very professional and polite. Lots of places you go into nowadays the staff acts like they dont want to be bothered, but not here. They have customer service the way it used to be everywhere but hard to find nowadays.

This is a great place to “look” at guns. They have a large variety of all types of guns, but not an ideal place to buy a gun.Their prices on pretty much everything (new or used) are not reasonable. They mark stuff up way too high. There is another gun shop less than a half mile away that has not as large of a selection but the prices are shockingly cheaper for the same product.

Great experience at Loudoun Guns. I went there to shop for an AR and was helped by Cory. He did an awesome job! Took the time to walk me through the details of the firearm I was interested in. He was very knowledgeable, patient with my questions, professional and friendly. They have a great selection and variety, from collectors to new items. I look forward to going back.

Simple and straight forward transaction with a great inventory as well as superior staff! I have been to several gun shops and most seem to be very standoff like or condescending, but at Loudon Guns they are very helpful and seem to be after more than just the money. Good prices for both ammo and firearms. I will be buying any and all gun related items from them. They are a little over an hour from my house, but it is well worth the drive!

Was in the market for a new handgun - after calling a few stores and either being put on hold or not having it in stock. I was thrilled to call and speak with Loudoun Guns - Dan answered the phone and said we have what youre looking for. Got into the shop and Dan was busy, Dave stepped in. His knowledge about the handgun, ammo and much more was both entertaining an informational. They made it a pleasure to do business - I would highly recommend them and look forward to doing future business there.

Great shop. Very helpful and friendly.

Have purchased several guns here and both times have been great. Staff is very professional and knowledgeable about firearms. Not pushy at all like some places are.

Excellent staff. A young guy with red hair convinced me to buy a certain gun which I was on the fence about. Had to order gun through Gallery of Guns, and as much as I would like to go back there, they were $90 more than Trojan. Thats a lot of ammo. You guys arent competitive enough.

Really like the guys and girls here. Very friendly have bought a few rifles and hand gun from them. Honest and took a lot of time with me to pick out a concealment weapon that feels good in my hands.

Great store they have good collections. The staff are super nice and helpful. The only problem is sometimes it’s really busy and you have to wait for help but it’s worth the wait.

Knowledgeable staff with solid selection of firearms and related accessories. Prices are standard, you could find better else where but it would require more research and work. They have always had a selection of hard to find product as well.

Had a fantastic experience. Came in with a broken part on my carry gun, left in about 20 minutes with a replacement part installed, good as new, even though they were pretty busy at the time. Very professional, knowledgeable and friendly staff; Ill be making all my gun-related purchases here from now on.

I had a great experience purchasing my Kimber 1911 in this store. The selection is excellent great price. Staff is friendly and helpful. I am a Maryland resident they sent me the gun picture before I went there. After I purchased that gun they called me gave me the tracking number. It arrived in Maryland gun store next day. All I can say their service is awesome and huge selection. Thank you Loudoun Guns!

Service is awesome. Employees are great, curteous and kind. But man, the prices are crazy. I usually say that I love to support (semi) local businesses, but the markups on everything is a little bit too extreme. And FFL transfers are the highest Ive seen yet. I love the place, and the people. But I dont think Ill be able to make many purchases there at their current markups.

Outstanding staff, very knowledgeable and polite.Everytime I stop in to say hi or check inventory I leave with a new toy.

So like they’d expect me to be handing them cash for something way over MSRP? Not a chance!

Its a decent but extremely overpriced store. Most of the guys working there are OK aside from a couple of the older ones who are EXTREMELY rude (to put it nicely). I go when Im bored (and its a drive for me) or need something and dont have time to get to Clark Bros or Virginia Arms. Large selection of used and new guns but the attitude of the couple employees really soured me on one particular occasion.

I walked in behind my girlfriend. The man behind the counter looked directly past her to me and asked if he could help me with anything. Once I told him what we were looking for the man showed me 4 guns the final of which he bluntly asked if I was going to buy now because it was a popular purchase. I told him I was just looking for now and trying to learn more about what I want. He turned around and walked away ignoring us for the rest of our time in the store. I will not return nor do I recommend going if you dont know a lot about the specific gun you want and are not afraid of sales personnel trying to convince you to buy something that may not be right for you. Generally rude.

Has a very good variety and carries a well stocked store. However they can be higher on the price scale. Better deals can be found elsewhere for most items.

Had a great experience at Loudoun guns today. Very helpful and friendly people that have a good selection of new and used firearms. Very military and LE friendly.

Great store, great location, great inventory. With that being said, plenty of sales people, they just seem to always be busy. Even if there are just a few people in the shop. Their prices are on the higher end of the scale for basically everything, but they have basically everything.

I was not happy with my experience here on both occasions that I went there. The first time I was there was when I bought my first pistol and man did I over pay for that one. The second time I was there to purchase an AR-15 and the guy who sold it to me was really rude and didnt treat me as though he valued my business at all.

These guys are awesome!! Always have the ammo Im looking for, including hard to find .450 Bushmaster. Wear out a small part on a AR? Look no further Loudoun guns always has me covered.

These guys are amazing! This is the best place to buy a gun in NOVA. Great inventory and great knowledge. This is the only place that you should be buying guns. Thanks Mike, Joel, Jason, Nick, Dan, and Mr. Nelson!

Not bad..Great selection of firearms..Prices high..Better deals online like Grabagun, etc..

Noce sho, lots of in-store stock. Nice staff, very helpful. Reasonable prices.

This place has terrible prices and are extremely rude. I wouldnt even recommend them for a transfer.Save your money, drive 50 miles west and go to Valley Guns II in West Virginia.

They have quite a selection, but their prices feel a bit high. Very good, smart employees.

Busy on a Saturday, but well staffed and they do a good job trying to get you help.

Friendly and knowledgeable staff. Nice selection of firearms and accessories.

Not for NFA!!Came in to do my first NFA item after a lengthy discussion on the phone and a two hour drive. Brought all the paperwork with all the signatures and proper notaries. Employees began the process but then realized they couldnt fill out any forms and asked me to come back later. I told them about the drive, they kept calling the boss who later said just lose a customer, I dont care. There you have it, one customer lost.

No experience because these people are opportunistic thieves. They quoted price of around $2500 for used AR-15 rifles that listed new for $1000 - $1500. Dont give scalpers your business. Wait. The hysteria over Sandy Hook and its repurcussions will die down and prices will come back to what they should be. This is capitalizing on tragedy, pure and simple.

Not great service.

Ive been a patron here since 2010 and will not shop anywhere else. The staff hasnt changed much with the exception of one or two, they are experts in industry and will steer you the right direction if you are looking for a new firearm.

I frequent Loudoun Guns often. Their prices on weapons, ammo etc.. are easily above MSRP, but this is common knowledge. Sometimes a deal can be had though, but only on weapons on consignment as far as Ive seen. The staff that Ive interacted with have been friendly and knowledgeable. This changed this past weekend. On 2/17 I tried to work out a gift certificate discrepency on my cash purchase from the previous day (my gift certificate rang up as $25 and not the $100 it was issued for). I found the reciept that proved the certificate was for $100 and paid for in cash and presented it to the manager on duty(old guy). Since I intended and tried to use the gift certificate(paid in cash) in full for my purchase(the difference paid in cash) I expected to be reimbursed in cash when the gift certificate issue was resolved. This was not the case. Instead they gave me a new gift card for $75. Normally I wouldnt make a fuss about it. But Cash is Cash. Not store credit. My biggest issue with this is how the manager on duty handled himself with me. In appeared to me that I was more of an annoyance to him than a paying customer with a concern. He came off as arrogant and very patronizing. How this guy became a manager is beyond me as he obviously lacks basic people skills.

Great selection friendly staff ammo always in stock.

Nice guys very helpful interesting selection of guns on consignment

Good inventory, prices are VERY high.

Friendly knowledgeable staff, great selection.

Good place to go knowledgeable people.

Only went one time, selection was big however when looking at a handgun to purchase they didnt know if it was new or used, also went to trade in a handgun and they offered me well well below any other shops offer. Would avoid this shop in the future

Tried to use their webpage but none of the links worked. Tried to email them but the email was rejected.

These guys are quirky but great to work with

Staff is great, good prices on ammo too

Not a five star cuz prices are a little to high

Knowledgeable and helpful, good selection.

Very helpful place.

Great service.

Find what you are looking for

Huge selection!