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Jenkins Honda Of Leesburg
8865 US-441, Leesburg, FL 34788, United States
Comments
Su
Review №1

Always treated with courtesy and respect here. Highly recommend Jenkins Honda whether your vehicle is new or a classic old Element like mine. I love the old clunker and Dave always keeps it going. Fair prices and good workmanship - who could ask for more?

Ri
Review №2

Chris took his time going over what I wanted or might need for service. He was friendly and helpful without pushing me to do anything I did not feel a need to have done.He also took me into the service bay to meet Paul the mechanic to better explain something I questioned. Paul was just as friendly and helpful. While in the bay, I also pointed out a scratch on the side of the door and I asked both men if they were aware of a product I could buy to buff it out. Chris asked me to hold on a second and proceeded to get a special sponge with a big blob of goo on it. He then rubbed it on the area for a few minutes to clean it right up! No extra charge!Paul also noticed some tree sap on the car and said hed see what they could do to take care of that during the complimentary car wash. The vehicle looked great when they were done.Both men went well beyond what I expected to make me feel comfortable with the quality and reliability of their service.

Th
Review №3

Horrible vehicle purchase.Traded in a great little car for a certified 2019 odyssey. What a mistake. Transmission problems like a lot of others have had with this vehicle. Just had a meeting with Honda and national dispute company because it is a POS. Jenkins and Honda know it has problems yet won’t fix it and instead say the computer shows it works fine.Yea. My van sits at green lights revving instead of going. Cause that is what it is supposed to do. Avoid this place. Assistant GM is garbage and so is the service department.Avoid Honda in general. Go with Toyota. Just not a Jenkins Toyota.

Be
Review №4

I was impressed with the efficient service I received at Jenkins Honda Leesburg. From the front desk (Shawn) to the Service area, everyone was considerate and professional respecting time and answering questions. I will definitely use Jenkins Honda Leesburg again! Thanks to all involved!

Ro
Review №5

Found a quality car and sales person, Cory Burnes, was very attentive and did a great job.

Da
Review №6

Exceptional! Met all expectations from the ease of making the service appointment to checking in to pickup. Definitely treated as a valued customer... Great job!

Ch
Review №7

Shawn is my service advisor! I received truly exceptional service. He warmly welcomed me to your dealership. He is VERY professional, attentive and informative. The lube and tire rotation have my car running in tip top shape! Thank you Mr. Jenkins for hiring top notch, professional advisors that are caring and kind! Kudos Shawn!

Ca
Review №8

Roger provided excellent service, anda positive and friendly attitude .

Ca
Review №9

I was very impressed with the level of service I received at Jenkins Honda in Leesburg. I hate car shopping BUT They made my experience very pleasant and truly catered to our needs not theirs. They customized the service and plans to my specific wants and needs! I would definitely recommend them to my friends! My husband and I were very pleased.

Fr
Review №10

We are very happy with the outcome of selling our leased 2021 leased CR-V Ex-L to Jenkins and leaving with another 2021 CR-V Ex-L. We had over 8600 miles on our 5 month old CR-V and we left with a new CR-V with only 2 miles. We are happy with our new CR-V having a beige interior replacing the old black leather interior. Gene and Cody were great to deal with. We only wish our new car had splash guards like our old one did.

Ra
Review №11

Excellent salesman to work with. Knows his product well and proficient with the sales process. We quickly came to deal good for everyone. Expected to have to wait until I got back up north to get a good deal for both the customer and the dealer. Another reason for choosing Jenkins in Leesburg was the quality experience I have had at the dealership with my other Honda.

LA
Review №12

Great experience! And the niceness of the staff was great

Al
Review №13

Our service appointment at Jenkins Honda was very easy and quick. Our service advisor was very helpful and very friendly, she corrected errors to our records and she made sure that they were correct. Her name is Heather and I am sure that I will always make my service appointments with her, was just great.

Ja
Review №14

Highly recommended...wonderful and pleasant service..

Br
Review №15

I had a stressful situation happen with a collision place and my insurance, and was instructed to come here to have a diagnosis done on my vehicle. Roger was the gentleman that helped me and when I say him and his teams customer service exceeded my expectations, it exceeded my expectations. I explained my situation to him and he was genuinely concerned about what was going on with the collision place and my insurance. While his hands were tied, he knows how thankful I am for going above and beyond for us…with his service. Thanks Roger, you and your team are what every establishment needs!

St
Review №16

My mother brought her Odyssey in for inspection of a noise in the front end. She called me later on with a list of what they said was wrong. Good thing she did not go through with any of the work. Almost $7000 worth of repairs on a van that is nowhere near old enough or with enough mileage to warrant any sort of this kind of work. She then brought it to a local garage for a second opinion. Not only did the other garage not find anything that needed repair at the moment, they didnt charge her to even look at it. I fully believe that some dealerships (1) take advantage of women knowing that most dont much about cars and (2) shes in the older age group. Needless to say this was a one and done visit to this dealership. Be careful what they try to push on you or your family members if you choose to go here.

Me
Review №17

Our service advisor, Chris Rhiner, was outstanding!!! We had questions about our Car Care Plan and the specific service our car currently needed and he graciously & patiently answered our questions in detail. He then went and got Greg Green, who sold us the Car Care Plan to answer additional questions we had about the plan. Chris was polite and attentive throughout our service visit and helped us understand various aspects of what & why our car needed at different mileage points. Thank you so much Chris & entire service team!

Ju
Review №18

Exceptional Service! I drove down to Florida from Virginia because of a death in the family. My Honda needed service before I drove back home. Jenkins Honda made the entire process so easy. I wish we had this kind of service back at our local dealer. Mike Matos was excellent!

Da
Review №19

I brought my 2015 Pilot for check engine light..was in need of overdue tuneup and tire replacement. Very happy with level of service..Samantha did a great job communicating with up dates via text messaging. I was provided a loaner car while work was completed. My SUV runs like new. I will be back for any future Service. Thank you!

sp
Review №20

Roger was amazing and so professional. He made me feel like I was the only customer that exist - his one on one customer service was so awesome.

Ji
Review №21

It is comforting to know I am 100% taken care of from the phone call to the check-out!!! Everyone is always eager to help.

Si
Review №22

Very pleasant staff, easy registration.

Ju
Review №23

Very pleased with the fast service, since we had several maintenance items that were done.

Sh
Review №24

John our salesman was great. John made it easy to purchase the car we wanted. Everyone at this dealership, all the way to the last piece of paperwork was great. Honda has been in my family for 30 years and will continue to be. Thanks John and Jenkins Honda.

Ji
Review №25

Shawn made everything so easy.

Mi
Review №26

Stopped by to make an appointment, Instead they got me right in . Its only took about an hour and a 1/2 to do an oil change and a front end alignment . Roger My service rap was spectacular He even got my car washed and vacuumed for me. Thank you Jenkins Honda.

Al
Review №27

Excellent ServiceYoung lady went out of her to take care of usthank you

C
Review №28

Sam was a phenomenal Salesman to work with. Honest, transparent and considerate. Thanks Sam!

Pa
Review №29

I made an appointment to have the windows in my car tinted. I spoke to Kimberly and set the date. I wrote it on my calendar but apparently she did not put it on hers. I road 45 minutes (in pouring rain) to keep my appointment. I arrived and Kimberly had not put me on her schedule. She then told me that she couldnt help me that day but I could make another appointment. I am writing this because I am a long time (15 year) customer and have never been so disappointed in Honda service in all these years. This woman needs to get her stuff together!!!

Mi
Review №30

Very good job. Efficient and professional. I had a very positive experience.

Bi
Review №31

Service was quick and done without attempting to sell extra services or parts. I’m very satisfied:-).

Di
Review №32

After calling AAA for a jump start, we drove from our home to Jenkins Honda for a new battery. Our service technician was aware of our need.We were treated with respect, and all questions were answered to our satisfaction.

Vl
Review №33

They listened to my problem and gave what appeared to be the best solution. I felt respected. I liked this.

Mi
Review №34

Dave is very efficient and polite. He is always looking out for the customers! The work was done expediently and correctly.

De
Review №35

I am so pleased to do business with you folks, your people make it great. Michael Matos was my service contact and it was a pleasure to-do business with him.

Na
Review №36

John was a superb salesman. He answered every question I had about the model I was buying and was immensely helpful with explaining all the new (to me) technology. I would definitely recommend Jenkins Honda and John Harbaugh to anyone interested in buying a car.

Ka
Review №37

Great place to bring your vehicle for service. Friendly and helpful. All the service team was warm and welcoming and addressed all my concerns. They were fast and efficient and it was a pleasure to have my car serviced there.They have a huge selection of cars and is definitely worth the trip

Li
Review №38

We worked with Jenna to purchase our car.She was professional, helpful and knowledgeable. The whole buying experience was a pleasure. I would recommend this dealership and our salesperson, Jenna.

An
Review №39

Staff treated me like I was royalty! Bought my car at Jenkins and always get great service there. Love my Honda and will buy another from you when needed.Thank you.Michael Lo Cascio

Ri
Review №40

Timely response. Professional. Nice accommodations

Ji
Review №41

Great service, greeted at the door and work all done ingood timing. It was nice to get car washed too. Thank you Jenkins and thanks to your professional team

Jo
Review №42

SALES STAFF Colby & Sales Manager were very professional. Great Experience. I truly love the car and look forward to many years of service.Thank youJenkins Honda

Jo
Review №43

Ron T and Mike C honestly I cannot say enough good things about both of these gentlemen!!! Both my salesman Ron and finance guy Mike treated me like family even though we just met! I recommend them more then anyone or any dealership I have ever dealt with!!! Jenkins Honda should feel lucky to have such first class individuals working for them!!

Ju
Review №44

Stopped in last minute for an oil change at the end of the day. The advisor who assisted me was extremely cheerful and the service was excellent! Would highly recommend!

Ma
Review №45

Yesterday was my first visit at Jenkins Honda of Leesburg. I initially came in for a simple oil change and replacing of my filters but they were able to inform me of other pressing issues with my car. They were not pushy about it, but simply explained to me why I needed to fix these ASAP. At the end of it, I left with my car running smoothly and I’ll be coming back to finish fixing my car. Overall, the staff was extremely friendly and attentive. I would definitely recommend coming here for the excellent service.

Li
Review №46

We have always been very happy with the service we receive at Jenkins Honda. Everyone is professional, helpful and always available to answer any questions.

Je
Review №47

Routine oil change! Was treated like a queen. Quick in and out. All the checks were explained and the finishing touch was a car wash. Love these folks!

An
Review №48

Mike was great and took care of us extremely well. He was very personable and polite, he seemed to know what he was doing. Thank you!

Ma
Review №49

In and out very quickly. Great service (oil change and multipoint checkup).

Ch
Review №50

Brian spent the whole day helping me find a car I loved, from test driving a few cars and being patient through finding a car that made me happy and fit my budget, he made the whole experience very enjoyable and made sure I left knowing everything I needed to know about the new car.

Jo
Review №51

THIS IS THE SECOND TIME IN BUYING A NEW CAR, THAT I DID NOT HAVE A HEADACE WHEN LEAVING THE DEALERSHIP....IT WAS A GOOD FEELING.THANKS EVERYONE AT JENKINS HONDA IN LEESBURG.....PapaJohn

Ca
Review №52

What a wonderful car shopping experience! I am very happy with my new lease. Thank you! Robert Brown was very helpful, knowledgeable and professional.

Ro
Review №53

Highly impressed by the salesmans knowledge of the vehicles features, particularly those relating to safety, and his ability to clearly, succinctly and thoroughly communicate them to me..

cr
Review №54

Jenkins Honda of Leesburg service dept is the Gold standard of the way service depts are run. Exceptional from start to finish. Their employees are top notch!!!!

Ch
Review №55

Everyone was exceptional in the service dept. and my final bill was actually less the my quote I dont think that has ever been the case with any service on any of my vehicles in all my years driving. Thank you so much.

Je
Review №56

Very unprofessional and a complete waste of time. Rude salesperson was very condescending. He also spent 20 min talking bad about his manager. Complaining about his job. I will not be coming back or recommending this place to anyone.

Ji
Review №57

Excellent account manager (Corey), and the first time we’ve enjoyed working with a finance officer (Greg)

Cy
Review №58

We recently moved to the area and this dealership is new to us. I called to make a service appointment and was surprised and pleased to be able to make an appointment for the same day. Chris, the service advisor, was efficient, friendly and able to answer all of our questions about our 2021 Honda Pilot.This was nice to be able to leave this Honda dealership knowing that we had a good first experience.

R
Review №59

I have to say I had the best car buying experience at Jenkins Honda. Everything we agreed upon over the phone they followed through during the buying process. They didn’t try to pull anything quick on us and the experience was wonderful.

He
Review №60

Jenkins Honda of Leesburg, Fl service department is amazing and goes above and beyond. I highly recommend them for all your service needs!

La
Review №61

Got a last minute appointment at the end of the day. Being my first time there I was a little concerned about where to enter the service area. When I pulled in there was a smiling individual directing me. I was walked into a service advisor and introduced. Mike Matos explained the different types of oil services I could get. He also showed me the waiting area, restrooms and the snack. He made me feel like a VIP. Service was quick and I was pleased with the multiple vehicle inspection that they did. Great service at a great price.

De
Review №62

The service department gave me a quick appointment, honored their estimate and were friendly and efficient on service day. They even washed my car for free. Thanks Jenkins Honda!

De
Review №63

Samantha was exceptional. She is certainly an asset to your organization. Value her. Thx

ma
Review №64

They treat you right here! I came to have my car fixed and noticed my license plate got bent. They fixed the frame for free!

Mi
Review №65

Service was timely, kept informed and found an additional service that was needed

Je
Review №66

Heather was helpful and efficient. She checked me in as soon as I arrived and the cost of services I requested was explained. I was then directed to the waiting area, which was clean and comfortable, while allowing everyone to remain socially distanced.This is my third visit to Jenkins Honda and I will certain continue to use their services.

Ja
Review №67

Great people to work with. Customer service was excellent. Had an accident while on vacation. Go me in right away, parts arrived 2 days later and were put on that same day. Mark was outstanding handling everything. Very impressed with the service area.

An
Review №68

We had car trouble while on vacation. Jenkins booked an appointment for us within for an hour after we called them and had us back on the road very quickly. The entire experience was very positive. They have a phenomenal service facility that is very well run. I have never felt better about spending money on car repair than I did at Jenkins.

Ba
Review №69

Roger did a good job for us- ready in less than an hour, took off the coupon savings. He was very pleasant and professional.

Su
Review №70

Michael Matos kept me informed about my car repair and was knowledgeable and friendly. Very good customer service.

As
Review №71

I brought my van in to get serviced early in the morning and was greeted by the staff right as I pulled in. Not knowing how long my services were going to take, I decided to wait in their customer waiting area which was fully equipped with snacks, coffee, tea etc. and was surprised by how clean and comfortable the area was. Although I was there for over 5 hours (I had many things needing repair) they were able to fix every one of them keeping me updated as they did it. I was even offered lunch by two separate people during my long wait which I was so appreciative of them for even offering. Overall I had a great experience and will be going back for all my services. They were kind, professional and took great care of me and my car. I recommend them to any Honda owner!

Cl
Review №72

The new Jenkins Honda building is clean, bright, and well-maintained. Customer Service is excellent.I worked with Sales Manager Jean, Sales Representative Miguel, and Finance Manager Raul. Each person was professional, efficient, and friendly. Each knew exactly what he was doing and worked with the other two as a team.I have bought many, many cars in my life, but never has the purchasing experience been so smooth and nearly stress-free. I was very impressed. Plus I simply love my new Honda. Thank you, Jenkins.

Da
Review №73

We brought our HRV in for a recall concerning the CVT transmission and to get an oil change and tire rotation. The CVT was OK and the oil change and tire rotation were done in a reasonable time. Basically no problems.

Al
Review №74

Heather was outstanding and very knowledgeable about everything. Definitely a keeper for Jenkins Honda.

Ri
Review №75

A nice place to buy a car. Large selection, no pressure salesman, the salesman (Brady Nail) was very helpful and even called a few times after the sale to check on my satisfaction and asked if I had any questions about the opperation of my vehicle. I would give him the 5 stars of this survey.

Ch
Review №76

I appreciated the slip on seat protector to keep my seat clean.

Ga
Review №77

Samantha is a service super-starGary Robbins

Na
Review №78

Wendy was very friendly and knowledgeable. She was kind and patient too. Great job, Wendy!

Ma
Review №79

Quick service on oil change and tire rotation

Ju
Review №80

Vacationing in Florida my car would not start. Took it to Honda they replace my battery got me back on the road thank you so much.

To
Review №81

My service manager (Dave) was truly fantastic!!!

CO
Review №82

Great service at a great dealership.

Je
Review №83

Every visit has been exceptional and this one is no different. Requests have been met and people are friendly.

Lu
Review №84

Samantha was very knowledgeable, very pleasant, shes a very sweet person.

As
Review №85

Amazing and honest service! Vegas was the greatest and got us a great deal. We couldnt be happier!!

D
Review №86

My service advisor Eric and David have been very helpful on my past visits. If there are issues or repairs beyond what I expected, then they discuss them with me before proceeding. A month ago I had major repair needed on my brakes, and David worked with me and my 3rd party service contract to get a lot of the cost covered. I know I can count on David to help me on covering any repairs in the future.

Mi
Review №87

Micheal Matos was very helpful and we were in and out quickly. I was having issues with my radio that he resolved and provided his contact information in case I had issues with it again. Will definitely be back to see him.

B
Review №88

Place runs like a top. Good service, nice people, and not to mention I love my Honda CRV, such a trouble free car.

Ki
Review №89

I purchased a car this week and was very pleased. Brady assisted me and he went above and beyond to help me and make sure the process was stress free. I highly recommend this dealership!

Te
Review №90

Dave has been my service provider for sometime now. Although he was in the middle of training someone, he was prompt with me and fully explained what needed to be done. He worked with me on the financial end knowing I have been working with him for sometime. The whole process, from Dave to the mechanic and the woman who welcomed me and sanitized my vehicle was excellent. Thank you Jenkins Honda for your excellence! It was much appreciated!

Me
Review №91

I couldnt be happier with the service at Jenkins Honda. From the buying experience to anything weve had done as far as service everybody there has been wonderful.

ji
Review №92

Courteous, quick, and attentive overall great

Ja
Review №93

Even though we came into Jenkins ready to release a new CRW. Our sales rep. was still very attentive and did everything in his power to facilitate the process. Mat hat is off to the folks that make Jenkins of Leasburg a positive experience. Thank you.

mi
Review №94

Very SLOW.. came to get an oil change and its taking over a hour! Im from michigan and it only takes 15-20 minutes MAX..

Ca
Review №95

I was taken care of right away great service

Ka
Review №96

I can’t rate my latest service as excepcional. I always get good service at Honda of Leesburg. So good service is the norm.

Ca
Review №97

Brought my 2012 Odyssey in for an Oil change and the tires were rotated and balanced.Service was done in a timely manner and Samantha was very pleasant and explained the services performed.

do
Review №98

I work at another dealership and I am very impressed with the service dept at this dealership. From beginning to end perfect customer service! Also just loved the gentleman that checked me out. Amazing and will return

Ma
Review №99

I live in Kissimmee and have other Honda dealers near me, but I have decided to go to Leesburg Honda as the salesman that called me from an inquiry, he never stopped following up with me via phone and email until he was able to connect with me. He never gave up on me despite not being able to answer his calls when he was calling me. The Salesman that took care of me was very pleasant polite and understood my buying needs and had lots of patience. I had a wonderful buying experience and would highly recommend my friends and family to Jenkins Honda of Leesburg. Ask for Rob Long he is the best!

Pa
Review №100

My experience was excellent. Jenkins Honda is now my new dealership!Thank You

Information
100 Comments
2.3 Rating
  • Address:8865 US-441, Leesburg, FL 34788, United States
  • Site:http://jenkinshondaofleesburg.com/contact.htm
  • Phone:+1 352-815-2475
Categories
  • Honda dealer
  • Car repair and maintenance
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–8PM
  • Thursday:10AM–6PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Offerings
  • Oil change:Yes
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