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Grease Monkey - Lehigh Acres (Lehigh Acres #786)
3005 5th St W, Lehigh Acres, FL 33971, United States
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Grease Monkey - Lehigh Acres (Lehigh Acres #786)
Comments
An
Review №1

Workers are very polite, pleasant and courteous. The work is excellent and you do not have to spend all day to have your car serviced!! Will gladly recommend to others.

Ka
Review №2

Quick service...fixed my brake light as well. Thanks to them👍

MA
Review №3

Quick service. A bit expensive but quick.

Ca
Review №4

They were more than fast ! Very efficient. They did talk me into an upgraded oil & I bought an air filter for my ac, the one in it was the 6yr. old original, so you know I needed that. Good job, great service.

Mi
Review №5

Fast, friendly and thorough. Had the oil change and they filled fluids, put air in the tires and checked everything. Good value.

Ca
Review №6

Service was excellent cost a bit high but speed with service makes it worth it

Je
Review №7

I told them 5-20 because thats what my car calls for and they put in 5-30 still was speedy and done correctly

An
Review №8

I can not say enough! My Parents have used Grease Monkey in Lehigh ever since moving here over 18 years ago. The wonderful Lady that use to run the office was a pleasure to deal with.... fast forward to today, all the gentlemen there today are just as wonderful as she was.I had one tire mounted for my truck this morning and the service was exceptional!There is no reason to look elsewhere because over the years they have proven their amazing customer service repeatedly.Thank you for always ensuring my family and I are taken care of, our vehicles are ALWAYS SERVICED WELL!!!

Al
Review №9

Good honest work will definitely go back.

Ta
Review №10

Best quick oil change service in Lehigh. Honest and reliable. They are practicing social distancing by allowing you to stay in your vehicle while they do their work. Even at their busiest you can be in and out in about 30 mins.

Cr
Review №11

June was very attentive and pleasent to deal with. I wont take my Nissans to the dealer ever again. Service was quick.

In
Review №12

My first experience will definitely not be my last. They are friendly, knowledgeable and professional; the price is the best, too. Do not miss this place!

El
Review №13

I got front brake pads. Very helpful. Polite. Quick. Will return for rear brake shoes soon.

Os
Review №14

Ok, today 10/21/2021, I went to change the brakes, the man tells me that it is $ 480, I ended up paying $ 676.25, supposedly for some screws that when they take it out they have to change it, a total scam, I have recorded when the man said $ 480, I will seek legal advice.

Am
Review №15

Awesome customer service always ready to help. Love this place, I recommend it to all my friends.

Ti
Review №16

Quick, quality oil change at a fair price.

Ad
Review №17

Great service was in and out in a timely manner

Cr
Review №18

You all are always so respectful, polite, knowledgeable, and efficient. I drive 45 minutes to get my oil changed here. Well worth it

S
Review №19

Restock vending. Sales look good

Ba
Review №20

The service there is the best I have experienced in my 32 years of dealing with mechanics. I asked Brian, a great mechanic there, to remove a damaged plastic piece from underneath my car. I was under the impression that this would be a 15-20 min job so I figured around $50 or so. Well, he did it in 2 min and charged me nothing. I would definatley recommend Brian to anyone who needs work done to their car. The customer service alone is worth it.

Ly
Review №21

Steven E is the best!!! All the workers there were very nice and helpful!!

Ap
Review №22

They are liars there, they sell you stuff that you dont need.A woman should not go there alone ever and if so dont believe anything they say.Not even sure if they change my oil because they did not do my fluids

Ro
Review №23

Fast Service. Awesome staff.

Ly
Review №24

They are very nice didnt over charge and didnt try and sell me things I didnt need. I will always bring my car there .

Ba
Review №25

The only place I have my service done when Im in Florida . Always fast friendly professional service, not just oil changes, they even have good deals on tires! Tell them Barry from Georgia sent ya! Lol

Ka
Review №26

Always good service! Staff is friendly and helpful!

Ka
Review №27

Always great service and professional customer service!

Ju
Review №28

Excellent service. Friendly staff. Great prices

Th
Review №29

A wonderful experience, l am from out of state. They did a wonderful job on my car. Very friendly.

Ro
Review №30

They were great I would recommend him to do oil changes or work on your vehicle thanks everybody

Bo
Review №31

Great experience! Friendly staff, quick service. Will definitely return.

Ti
Review №32

Local. Affordable. Fast! Love it. Highly recommend.

Ti
Review №33

Always love coming here ... Fast friendly service and most importantly Always Honest

Mi
Review №34

I worked there one day had to go deal with a death and it’s been maybe three weeks and I still have no idea where the money I made the day I did Work. Kinda confused honestly.

Ro
Review №35

This shop is run very efficiently. The staff is courteous and knowledgeable.This particular oil change only took about 20 minutes and alls well. Experienced auto technicians in the shop.👍

B
Review №36

Quick fast and professional! Reasonably priced. I didn’t have to leave my car. I’m definitely using them again.

Ki
Review №37

Great quick service

La
Review №38

Manager and staff were very helpful.

Ro
Review №39

One car in front and still out in 15 minutes. Reasonable price for quick service. Polite, professional, explained what they were doing. Been going there for years. No reason to stop.

Mi
Review №40

Good and fast service

Xo
Review №41

They CROSS-THREADED my OIL DRAIN plug.DO NOT COME HERE! They didnt tell me.When I called about this issue the guy at the front desk acted like he couldnt find my phone number, car information, or name in the system when Ive been going here for years. Finally when I mentioned the VIN he said, Oh I found you, she (the regular receptionist) put your name backwards. This is an obvious lie and a way to cover his tracks. It was also very rude how he threw the receptionist under the bus for their mistake. The manager(Gary) made me go through circles. He was talking down to me and hoping I didnt have a clue what I was talking about regarding the drain plug. He was also blaming me for their mistake. I never touch my car I always go to this location so how on Earth did I cause this? The manager offered no help and was very unprofessional. He couldnt care less. I only come here to do my oil changes which means they messed up my drain plug. I asked for a corporate number and the manager once again gave me the run around.If the owner wishes to contact me you can reach me at [email protected] this problem is professionally resolved my family and I will no longer be spending money at this location.

ma
Review №42

Decided to give them a try since they had really good reviews. I was not disappointed. Pulled right up. Got my oil change and went on with my day. I didn’t even have to get out of my car. I was so surprised how easy and fast everything was. I will be returning in a few weeks with my other car for an oil change.

I'
Review №43

Since covid is happening you stay in your car the entire time for an oil change. Used to be able to just park your car and wait in the waiting room. Anyway, they are very thorough, always friendly, I never feel pressured to buy any other services, but they do make recommendations to you about observation they see. Prices are far, and they are pretty quick about getting you in and out of there. We will continue to go back for our regular vehicle maintenances.

Ja
Review №44

I will make certain in future and will phrase it clearly I only want what I asked to be done and that the person writing it down understands that I wish the message relayed to all persons involved

Vi
Review №45

Fast and friendly service.

Ge
Review №46

The best service anywhere ⚜️✝️

JE
Review №47

My husband and I only go to them, they do an excellent job on our oil changes.

Ro
Review №48

Found out that my filter was never being changed and for my BMW they were not giving my car the right oil, not synthetic at all They over priced me for something that car wasnt receiving at all. Im so upset

Ta
Review №49

Guys there are always so helpful

mi
Review №50

Very efficient way to get an oil change.

Ha
Review №51

They were fast / efficient and professional

De
Review №52

Fast and professional. Got you staying in the car now. Covid concerns and whatnot. Guys all wearing masks. Pretty much in and out in 15 min. Everybody very friendly.

D
Review №53

Before the pandemic it used to cost around $45.00 for an oil change. Now they have you stay in your car and no prices posted outside. When I finished my bill was over $63.00 for an oil change. You need to post a price list outside.

Da
Review №54

Been getting outstanding service from grease monkey in Lehigh for years theyve always been 100 % honest you cant find a better head mechanic than Steve hes got a lifetime of knowledge

Ed
Review №55

Wonderful service great price. Will definitely be going back for all my car needs.

Ti
Review №56

Great job. Very professional and resonable.

Te
Review №57

Friendly and quick

De
Review №58

Good friendly fast service.

BE
Review №59

Excellent customer service. Did not try and sell me anything I did not need period fast in and passed out less than 15 minutes.

Je
Review №60

Great service, very professional .

Al
Review №61

Fast service, friendly people but HYPER EXPENSIVE! I will always come here because I have a 2 year old & they allow him to stay in the car watching a movie while they change the oil.No other place allows that so I pay the difference.

Mi
Review №62

They were very quick and professional.

Hi
Review №63

Nice employees

Ku
Review №64

Fuel Filter, Air Filter, and Oil change completed quickly. Extremely professional group.

St
Review №65

Fast oil change. Didnt even have to get out of the car. Drove right up on a monday afternoon, waited 3 minutes, pulled into the bay and they did the oil change in less than 10 minutes. The prices went up a bit but it was still really great service.

Ro
Review №66

Quick oil change.. nice workers.. prices are high though..

Mr
Review №67

Everyone stayed in their cars, drive thru oil change, in the Florida heat ehh..But pretty good service.

An
Review №68

As they keep an American team running the shop,everything is going to run gorgeous, the day they put a Cuban manager, Im going somewhere else, Im sorry but the cuban people are so rude.

St
Review №69

I have been a customer for many years. They never up sell you on things you dont really need. The employees are very friendly and professional and the service is excellent! I would not go anywhere else.

Ge
Review №70

Informative they explained as they do the work

Te
Review №71

Fast drive-thru oil change in the time of COVID.

Fo
Review №72

They always do a great job

Ch
Review №73

Everyone was super nice and quick!

Su
Review №74

I went in for an oil change and rotation and when the tires came off they were quick to let me know that I, literally had no rear brakes. Safety is of huge importance to me so I said do it! I had recently purchased my dodge journey from a private owner that gave me a receipt for new brakes and when I got home I checked the receipt and it was for the front brakes. I was so thankful they brought this to my attention! The receipt for front brakes only had a $425 price tag on it and the receipt from Grease Monkeys was $375. Now keep in mind I had 2 system flushes, oil change, air filter, cabin filter, and rear brakes (Not to mention an airfreshner) for $375. Awesome service from genuine people who care. I will never go anywhere else!Marie Suzette Carpenter

Jo
Review №75

They were very good, prices were fair. Quick service

Ca
Review №76

You can trust these mechanics . They do good work.

mi
Review №77

So far,that I know of, this place has the best price for synthetic oil change but if youre looking for conventional oil change try other places cus Ive found cheaper deals.synthetic is always gunna cost a lil more but its much better for your car with less impurities and itll give you the piece of mind that you can go 5,000 to 7,500 miles no problem.

pe
Review №78

Quick and honest at this location.

Re
Review №79

In and out very quickly. Very friendly and personable staff

Co
Review №80

I decided to check this place out after reading the good reviews about it. I’m very glad that I did. They were very friendly, quick, and efficient. I went to get my oil changed and will definitely be coming back for future car maintenance.

Va
Review №81

Wonderful service... Needed an oil change on my lil Spark and the guys were very helpful...

As
Review №82

Ive been coming here since 2017 and I have had nothing but good experiences. Would highly recommend coming here for all your maintenance and mechanical needs.

Je
Review №83

Got there just before they opened. Oil change and tire rotation. Was in and out in about 25 minutes. Bringing my truck there next week.

la
Review №84

Great service and fast

La
Review №85

Been going there for 15 years. Never disappointed.

Me
Review №86

Fast, professional, affordable

DA
Review №87

Great service and staff. Prices are fair. The mechanic there named Steve is honest, helpful and very good at his job.

Fr
Review №88

Good service and with a coupon good price

da
Review №89

Super fast service and very professional

Su
Review №90

Service was good but my price for an oil change keeps going up every time I return for servicing.

He
Review №91

Not sure why my boyfriend just paid $90 for an oil change! They said they needed to also replace the oil filter...i still don’t understand how that makes it $90..feeling like he was just scammed.RESPONSE...It won’t let me respond to your response, Tony.Is there a way to reach you directly? My boyfriend was NOT quoted before hand..when he went to pay and was told the price he was shocked. He tried to question it and was told about replacing the oil filter...which shouldn’t be $90. I would love for his invoice to be explained to us.

Gl
Review №92

Prompt, professional service. Friendly mechanics. Great prices. Have used this facility for years and never had a complaint.

he
Review №93

Good

ja
Review №94

Friendly, efficient, and knowledgeable. Knew things about my car that I didnt.

Ve
Review №95

Very convenient and didnt have to wait 3 hours like wall mart. 20 Minutes from the time we arrived to the time we left. We will go there again. Thanks guys

Jo
Review №96

These guys always take care of me when I get nails in my tires. Great people, been going there for years now.

To
Review №97

Friendly, efficient, reasonable prices. Highly recommend.

mi
Review №98

Quick oil change and friendly service

kr
Review №99

Didn’t know hours drove by and saw it was opened. When I pulled up the workers looked so mad. Then one guy mad a comment saying these last minute f@&&$&&$. Not professional at all and not a comfortable feeling

Ki
Review №100

If I could rate this place zero stars I would. Such horrible customer service. I went to get my oil changed and it was my first time here. I didn’t know where to go so tried to get someone’s attention. Some bald tan guy just stared at me the whole time and two other “guys” came next to him. They all looked at me, shook their heads, laughed and walked away. I didn’t get my car serviced but I can tell I wouldn’t want to. Such idiots, smh some people just need an taste of their own medicine.

Information
32 Photos
100 Comments
4.5 Rating
  • Address:3005 5th St W, Lehigh Acres, FL 33971, United States
  • Site:https://greasemonkeyauto.com/lehigh-acres-florida-33971-center-786
  • Phone:+1 239-368-1810
Categories
  • Oil change service
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:9AM–3PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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