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GameStop
7048 Broadway A, Lemon Grove, CA 91945, United States
Appearance
GameStop
Comments
Ch
Review №1

Clean store, all areas are well defined and the employees are kindI highly recommend this location

La
Review №2

Went in to exchange a controller today the staff was so great ! I would definitely recommend comming to this location

Ry
Review №3

Staff are always friendly and helpful (so be nice, folks, theyre people too).

bo
Review №4

Good service great membership fee cheap great games

Review №5

Best store out here

Ed
Review №6

Worst customer service in a game stop. I had a return with a receipt a day after I bought the item. Item was unopened in mint condition. Employee refused to return item, said that they were the manager and had final decision on returns. He stated that each store has different return policies. Same day went a different Game stop, got money back no problem. Parking is also terrible, lots of shady characters asking for cash hanging around. Really unpleasant experience. Avoid this Game stop location, any other location will be way better.

Er
Review №7

Get great help & no problem with customer service!

Ru
Review №8

I have entered many GameStops, I got to say this store has the BEST CUSTOMER SERVICE EVER! Specially the assistant manager Corey I believe his name is, AMAZING! He greets you with a smile, and was very helpful to everyone that was in that store. You could tell he is genuinely nice, attentive, helpful and best of all amazing attitude. Thanks

An
Review №9

Great customer service.

Or
Review №10

Calm and Fast

Ja
Review №11

Randomly ran into this place looking for a short cut and wandered in. I asked the staff at the time some dumb questions, trying to pretend I didnt accidentally walk in ha, and was interested enough that I purchased 4 games and suddenly became a small time gamer.So... thank you for your time ha. Your patience was much appreciated.

Br
Review №12

Service is terrible. Associates dont care about their jobs. Unknowledgeable. Dont even know release dates for upcoming titles. Clearly disgruntled.

Lu
Review №13

The GameStop in lemon grove is the best omg I wish I could remember his name we haven’t been in a while but my 15 yr son lives obviously this place this place has the friendlier employees omg I hate I can’t remember his name maybe tommy ? Man nice has long beard he’s awesome

Ta
Review №14

Always well stocked, employees are helpful and friendly but not pushy. I always enjoy going in

Jo
Review №15

Great customer service at this location. The rep was knowledgeable, and was very well organized as he had to knew the system very well and helped me save 24 bucks and had my online reservation ready.

Ro
Review №16

At grandsons growing interest in games, i got pulled in to look-we looked while i kept pulling for the door. I found high prices and zero interest in helping us or even noticing us. Maybe it was me-not my bag! Grandson liked it.

Rh
Review №17

Vast variety of games. Cashier was very knowledgeable. Took a star away. Because when inquiring about selling our ps3. She offered $10

Ch
Review №18

Dont look for a console. You wont find one. Gamestop employees, in these horrific times, have become essential workers in order to keep people home and entertained.

TB
Review №19

Excellent customer service was provided by the associate that took my game trade-in transaction. Highly recommend!

Ni
Review №20

Dam is so nice and really helpful 👍

Ja
Review №21

My boys wanted to trade in some of their old games and systems, and the Game Stop guys were honest and told us how to clean them up and descratchify them so that theyd get the best price. When we came back next day, the trade-in was smooth and easy and the boys were paid more than was settled upon pre- show.

Jo
Review №22

Been coming here since I was in high school. Their staff is always friendly and helpful. Their trade-in values are always good and on top of that theyre very kind at understanding what your needs.

ri
Review №23

I’ve been trying to get in contact with GameStop for about 3 days now. I had purchased a Nintendo switch bundle from them and never got my case for it. I do not live in town so I can’t just walk on in. Every time I call it always say the same thing “sorry all store associates are busy at the moment”!

An
Review №24

The staff are really nice. They have good games just that sometimes they will constantly ask you for a membership.

st
Review №25

It help a lot and the people who work there were nice and helpful

Te
Review №26

Love This GameStop..... Everyone Friendly And Always Helpful

Sh
Review №27

This place is great.. great customer service every time I go in. My husband took in a lot of stuff to exchange for the Xbox one. And they did it fast and seemed very happy to help. Will continue to go to this one and this one only for the rest of the time Im in San Diego..

Jo
Review №28

Horrible customer service.

Ty
Review №29

Very helpful and knowledgeable employees best game ive stop visited...

Sh
Review №30

My son loves all the game stops

Pe
Review №31

Friendly staff.

Sc
Review №32

Its a Gamestop, not huge but has a ton of stuff inside. Had a decent selection of pre-owned stuff when I went. The guys working at the time were pretty funny.

jo
Review №33

They sold me a busted product and when I brought it up to them they said that they couldnt help me in any way.

Ha
Review №34

Love this place good people they are very helpful and very friendly love it 10 out of 10

Ro
Review №35

This gamestop had friendly staff and was very helpful and also suggested when they had items on sale which I wouldnt have known. I will shop here again

di
Review №36

A fast and helpful staff plus loads of great great and games, one downside is the pricing for the trade in

Ar
Review №37

I think it is unfair that a customer such as myself preorders a game months before and pays it full price, but still wasnt able to pick up the game on launch night because I did not have my reciet even though its in the system and paid for.

HE
Review №38

Super cool staff! Always has answers to questions and great selection

Jo
Review №39

The two guys working there are smart asses who act like they are upset 3 yr olds when you just want to buy what you want instead of what they think is better than what you’re buying. Very condescending and poor customer service.

Sa
Review №40

Tim has always given me the best customer service. Literally went out of his way to help me with issues and for that I only come here even tho its a longer drive, well worth it

Fa
Review №41

They have all the games I can think of.

Va
Review №42

Good place to get some nice games for a good price

Ni
Review №43

Got 2 games for a excellent price

Le
Review №44

Its a GameStop like most others. Good customer service. High prices.

Ha
Review №45

I had almost $400 worth of ps4 games & they offered my less than $20, & had same games for almost &40 each😡

Sa
Review №46

Some of the coolest guys work here, I always give them my business.

Al
Review №47

Theses people are so helpful. Im so glad I came to this store at Broadway and Massachusetts by Albertsons.

La
Review №48

Always take good care of us here. Thanks

Je
Review №49

The guys here were helpful and nice.

YO
Review №50

Rude people and service was not great. They expect you to know everything and very helpful.

Mu
Review №51

Tina was awesome and very helpful

Pa
Review №52

Great service! Had game I wantedq

Ra
Review №53

Friendly great customer service

Ch
Review №54

Customer Service is outstanding, I went in to replace my sons headphones that broke and it really is a great deal when you purchase the warranty, No questions asked took care of it on the spot, in and out, GameStop is the Best😀

Ry
Review №55

Friendly and knowledgeable staff, always open till 9pm!

Yv
Review №56

Very friendly staff. They are great at answering the phone for customer questions (unlike many other locations).

ke
Review №57

They have speedy service and friendly staff.

Ju
Review №58

Always fun to be there and people are friendly

Al
Review №59

I traded my Xbox one s for the Xbox one x! saved $250

Mi
Review №60

The crew here is knowledgeable and help

Ga
Review №61

THEE place to buy games

Ad
Review №62

Great people, Great Service !

Cu
Review №63

Bought an item noticed it said 5 not the 10 charged for it and it hasnt been fixed. Why did I pay double?

Nu
Review №64

Its a mini Disneyland, enough said!

Ja
Review №65

Very friendly and helpful.

Pa
Review №66

Standard gamestop that tries to underpay for trade ins.

Da
Review №67

Helpful staff, great selection

Se
Review №68

Excelente Service, those guys really know their stuff

Al
Review №69

Xavier looks like Xavier wulf

Al
Review №70

Wonderful staff on site.

Ja
Review №71

They have a lot of games

Ga
Review №72

Thank you José

Al
Review №73

Good help

ri
Review №74

Xavier was a huge help today.

M
Review №75

Quick easy friendly

An
Review №76

Great service!

Ma
Review №77

Good games

Ch
Review №78

Great service and helpful

Ja
Review №79

Good stuff

Br
Review №80

Always have what i want

Je
Review №81

Just a cool place

Se
Review №82

Best gamestop in the city

Da
Review №83

VERY nice lady

Ra
Review №84

Great costumer service

fr
Review №85

Guys know their stuff

Do
Review №86

Just about everything you need

Si
Review №87

Great costumer service

RY
Review №88

Helpful.

Sh
Review №89

Great service!!!

Jo
Review №90

Cool spot

rc
Review №91

Great visit

Li
Review №92

Great

Je
Review №93

Great deals!!!

Ty
Review №94

Trash.

Ke
Review №95

Friendly environment

Ja
Review №96

Excellent service

Jo
Review №97

Friendly staff

Lo
Review №98

Everything I want in a store is organazation, with nice and respectful staff, which this store definity had. 5 Stars.

Se
Review №99

Very friendly and good service

Ra
Review №100

Im clientazo every time I go to USA

Information
9 Photos
100 Comments
4.4 Rating
  • Address:7048 Broadway A, Lemon Grove, CA 91945, United States
  • Site:https://gamestop.com/store/us/ca/lemon-grove/1710/lemon-grove-shopping-center-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 619-466-2565
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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