Salesmanship at its finest. A knowledgeable, experienced, passionate salesperson met every single question or concern with an accomodating answer. After horrible experiences with that other local small town furniture in leominster that starts with a G, my family found exactly what we were looking for in seconds at Gardner outlet. The saleswoman Jill is a true professional and obviously knows and cares about her job.UPDATE. Delivery came and we could not be happier with the furniture and the delivery team. Above and beyond customer service from start to finish. Thank you,will definitely be purchasing more furniture in the future.

Very helpful staff and dont push you to buy very comfortable atmosphere to shop

This was one of our 1st stops looking for some quality furniture. The furniture at this store did look like quality.Sean, a new salesman at this store, was very helpful. Not pushy & we would be happy buy from him after shopping some other stores.

Very bizarre that they had no king beds at all in the store. They are supposed to be an outlet with in stock items, not a showroom.. Prices were not outlet. I found the same furniture online at other stores for far less. The salesperson told us lead time was 6 months on anything they had to order. Again, the same items were found online for shipping within 3-4 weeks if not sooner.

Beautiful furniture, excellent customer service. Scheduled delivery reliable.

Nice looking furniture with sets for all budgets. People are nice and very welcoming. Very recommend, specially if you just moved.

Other than pretty decent mattress prices, do not let this store name fool you. The furniture is quite expensive although it seemed quite nice and they did have a pretty good selection of fabric covered as well as maybe leather or pleather living room sets as well as sectionals and chaise lounge sectionals. They offered coffee tables, end tables lamps, desks and a pretty decent selection of television stands as well. Im pretty disappointed because when I see the word outlet in a store name I expect to see MUCH lower prices.

Nice store. Lots of handicap parking automatic doors and bathroom. Very friendly sales person. We didnt find what we were looking for.

Good service and very good attention thank

Nice and helpful staff. Good selection of stuff.

Ordered living room furniture, we were told it would be over a month, we agreed, when it was time to get the furniture we called and were told it wasnt even ordered yet, they told us 2 more weeks....today, 10/15/20 we got a message from them it is now delayed until FEBRUARY!!! The owner took the time to call is and let us know this was an error, thank God, our furniture is coming next week....excellent customer service!!!

Nice furniture at great prices

Jill is amazing! She knows absolutely everything there is to know about furniture.

We went to Gardner Furniture just to browse, but we needed a couch fairly quickly.. ended up finding a couch we liked. Was told it was on backorder over a month out, but offered us the floor model (at full price). As we were checking out another employee came over and said they were “not going to let go of the floor model” out of no where, ultimately we left, and after a quick google search we found the exact same couch at another furniture store, delivered in 4 days, for $500 cheaper. Get it together Gardner Furniture

They very nice peoples

Best furniture experience Ive ever had. Bought a sectional that was too big so the guys at the store worked with me to shrink it down in store by removing a piece. When we received the couch by delivery we found that it was still too large for our living room. When I called to see if we could figure out a solution they went above and beyond and found me a perfect resolution for my situation. If youre gonna shop furniture this is the place to do it.

Nice selection. Jill is super helpful.

Helpful and good quality

Good selection for a local place!

First time in store.

Great varieties of styles. Some really special pieces can be found here. Also.they carry many mattresses and much more.

Nice place 👌

Service is not good with children brought my 2 little nieces and they wanted us out!!!

Friendly, helpful staff. Great prices, definitely worth comparing when furniture shopping

Nice selection of name brand furniture and great prices, sales people are friendly and not pushy. We tried several chairs for a long period without being constantly asked if we needed more help.

Great place to shop, awesome customer service. Will recommend this place.

Such an awesome experience!

Nice clean and plenty of selection with a lot of displays

Nice selection of outlet furniture.

Great prices

Not kid friendly

Great variety of furniture

Great prices

Local staple with great staff