Purchased new 2020 enclave this year. Sale was flawless, had oil changes and service in the past, Shane and Cory are 2 of the best . My whole experience was excellent. 5 stars for this whole team from the start.

I bought my car from there a few months ago. I worked with Julie who was absolutely wonderful. She took me to see the car and test drive which was a 2019. I had concern over a noise it was making and she set it up to have the service team take care of it immediately. The service manager said it was just the type of tires I had and that they would be loud unless I chose a different tire. I purchased the car and the sound got louder. I took the car somewhere else and they show me where the alignment was off and there was 2 inches of cupping on the inside of the tires. I had to get all new tires and alignment. That was obviously not cheap and not a great deal on getting a practically new car. On top of that I have a late bill for unpaid registration on the car I traded in. I did all the right paperwork there so that was another issue I had to deal with. Also if you do not live in the county plan on more annoying steps of getting your car registered correctly. I have tried contacting the dealership on the tire issue but have not had anyone reach out.Update they told me to call. I did and they never returned my calls. Worthless.

Kayla Longshore was my salesperson, and she made my experience wonderful. She was very friendly & also knowledgeable about the vehicle I was looking to purchase. She also made sure I received the best deal! I am so thankful that this dealership chooses not to mark their vehicles up 10-12% like the others and also still honors the GM Employee Discount.

Nick Mayer service guys are the very best! they always go that extra mile to make my experience perfect! Thank you Cory for bringing me to work while my car received its maintenance, and for taking the extra time to personally detail my car. John and Shane are always right on top of things making sure that I am always happy with the service. The fellas always greet me with a smile and make me feel welcomed.

Great experience! Michallee was very friendly and helpful and understood what I needed. Didnt try to hassle me into something else.Julie was very helpful as well, worked hard to ensure that financial budget was met.Decently priced vehicle! Thanks for all of the help.

Had a great experience working with Nick Mayer Chevrolet. We live in the Atlanta area and worked with Kyle Stewart online on a Corvette purchase. I’ve been in the car business a long time, and I must say Kyle is excellent to work with. A true professional. Very nice guy. Very happy with the purchase of my gently used C6 and highly recommend Kyle and Nick Mayer Chevrolet Buick GMC.

Not to happy with my experience they did not work with us and sales guy was very rude. We ended up getting a car from Ford in Columbia and they were great!

I received Mail requesting feedback on my experience with your car lot. Whereas I had found 2 vehicles that were in price range, I found 1 of those cars to fit all needs and was willing to trade in my car well below market value and take this vehicle at a much higher price per month. I sat with a sales agent on 3 separate evenings in the same week about 8 hours in total. I did 2 rounds of paperwork; however, each time I sat there- there was a different excuse- it was too late, it was a problem with the bank, a snag in the paperwork, ect. I took my business to the Hyundai of Columbia where they were able to assist me, give me a fair - if not great - rate on trade in value, and got me into a newer car with less of a payment than I would have needed to pay for the older vehicle at your dealership. I also was out within 2 hours with said vehicle. I’m sorry to only send negative feedback- but unfortunately negative feedback is needed in order to know what needs to be fixed. I really hope the best for your business and only hope that the sales assistants try a little harder and make a better effort to assist other customers without excuses and get them into a great vehicle. For most- including me- finding a vehicle is hard enough and again for most it is a very stressful time.

Everyone was very helpful & really listened to what we wanted, especially our salesperson Jacob. They had the vehicle waiting up front for us when we got there! We got a great deal on our trades! Financing went seamlessly and we are very happy with our all around experience!

Great staff all around from service department to the sales crew. Didn’t feel like I was buying a car, no pushy sales people or shady finance managers. This is the place to buy a vehicle in the lower middle Tennessee area.

It was a great experience! Nelson helped us find the exact truck that we wanted. Everyone was friendly and courteous and made us feel welcomed and that our business was important to them.

Jacob was fantastic- we did most of the transaction over the phone- even took my text on his day off. Jason in Finance was smooth and efficient, even taught us a few tech tricks these city slickers hadn’t seen. Whether you are out of state like us or local- just go see these people... I’ve been in the car business a long time- there are pretty good apples in there.

Kristin the salesperson was excellent and did a great job. There was never any pressure put on me to purchase anything. Julie with the financial side was a great help also and did a wonderful job. This is an excellent place to make you car purchase.

I found a vehicle on their lot on the CarGurus website. I initially interacted via text. Julie was so kind, knowledgable and helpful without ever being pushy! When I made the 2 hr drive to the dealership I was never pushed into a decision. Everyone was friendly and helpful. I would recommend them to anyone! They made purchasing out of state a smooth experience!

Alex Varela was a kind, patient, knowledgeable car salesman and an asset to your company. I bought a Buick Encore from Nick Mayer Chevrolet Buick GMC last Thursday May 15 and worked with Alex. I love the Encore. I can see so well while driving and that means a lot to an 81 year old lady. I feel safe in it. Thanks again. Ruby Thomas

Kayla was phenomenal and went above and beyond to try to accommodate my wants. needs. Would definitely work with her and the Nick Mayer team again.

Had my vehicle serviced for its 7500 mile service. Made appt. online with no problem and dealer sent me reminders. In and out in under two hours, very satisfied.

I had my truck go in there for a transmission flush, I knew that this process was gonna take 3 to 4 hours they had my truck maybe two and had it done and ready to go very impressed with the time. Always save my truck there for anything maintenance wise because I know it’s gonna be done right and They stand behind their work

Kayla was amazing to work with. She had me in and out in no time. She didn’t pressure me into anything like most sales people do. I will definitely be

It was amazing Kayla Longshore is absolutely amazing she eat breathes and loves her job Matthew was amazing you can tell this store is about their business

Kayla was AMAZING!! Any one I know who is looking for a vehicle I am sending to see Kayla Longshore!! She was patient and thorough, and allowed me to take my time. I was PLEASED with the service and interaction I got from Kayla.She deserves a 20 but you only have 10 on the survey!!Pam

I just bought a truck from them this weekend. Everyone was nice and professional staff. I highly recommend to buy a car from them. I have got all my vehicles from them and will keep going back.

John is a great guy, very friendly and helpful. A great experience. Thanks very much

I Recommend this place, many Car or truck, in really good condition, I love my Infiniti.the people are muy amables..

Everyone is always friendly. They are always ready for me when I pull up for service. Even going back to sales experience it was the best I had experienced

Great service and a great price.

Went in at 9am and was out before 11am. To me that’s fast compared to other dealerships. Everyone was very kind and informative. I will definitely keep them in mind for my next vehicle.

Friendly, knowledgeable sales team. Everyone is treated like a millionaire. Willing to work with anyone. Bad credit, no problem. The company has been serving lewisburg for years. Honesty has never been used to describe car sales. Times have changed because of the internet. So I can say square dealing. In need of transportation? Come here.

12 trips and 6 weeks for an oil change a tire replacement and electronic parts replacementWe had to supply wheel. Wrong electronics ordered. Poor. As in no communication from dealership.

The whole process was fantastic! Julie was amazing! Very prompt in replies! Not pushy! Knowledgeable! The whole team just made the process easy and fun! No stress! Best car buying experience I’ve had

Everyone was very friendly and willing to do the best they can. Great sales team and finance team. Best experience I have ever has!

I love the service department! Always awesome to work with.

Was my first maintenance visit. Maintenance performed in the time promised. Love the fact that my truck was wash and cleaned and ready to go. Keep up the great work.

Corey in the service department is the best! He’s so nice and very helpful. When we purchased our vehicle back in September 2020, everyone we dealt with was amazing.

Went above and beyond to help in getting our vehicle fixed. They were very friendly and attentive. They will be my go to from now on.

Bryan Wilson salesman was awesome so was Jason Miller in Finance. Matt came out and explained everything as well. Great team!

Very professional! I will always deal with this deaership! They were amazing and great and easy to work with!Derek

Kayla made my experience so much better! This was my first time buying a brand new car, and she was wonderful help with the whole process!I will most certainly be a customer in the future!!

The staff was very polite and helpful. I left there very happy with my customer service. I will be recommending this company to anyone looking to purchase a vehicle.

I called the service dept on Tuesday, asking for cost to replace brake caliper. Gave all my information and was told that they would get the price of the parts and then call me back with total cost of parts and labor together. No response by Thursday so I call back, same thing, gave information and would get back with me for total price. Friday no response, same thing, will call me back, I told them this was the third time inquiring about this can I get hold. The answer was no, but they assured me they would call back and if I didnt answer they would leave a voicemail. They never ended up calling so I tried to call Saturday... They had already left for the day. I know the service team management hasnt changed since New ownership, but they have definitely went down hill. Need to get it together.

Kayla Longshore is the absolute BEST! Anytime I ever need another car I am most definitely going to come back to her! She has all of my trust and made my dream come true!

At 1st my experience was awesome Nelson did a great job I bought 2 vehicles in the same day and a now I have issues and no and no one wants to listen to me they just want to go back to what I signed up for and not what I was told I have an issue with that because I paid for 1 thing and I got something different this is not cool nor is it right So Nick mayers the balls in your court how do you want to handle this I can make you look good or very bad choices yours

Great dealership to buy from. very friendly and great deals!

The parts manager Keith is awesome!! John in service is very helpful and accommodating. Betsy in the office is amazing. Thanks for the great experience.

The WORSE customer service I have ever dealt with! I would NOT ever recommend anyone buying a vehicle from this dealership. Vehicle that I purchased was a smokers vehicle and right before a test drive they bombed it to cover it up and I was not made aware and now it reeks of smoke! Everyone was rude when I called to address the situation. Worse experience ever!

Needed wiper blades for my vehicle, had a coupon for a discount. They took care of the wipers and me. Great service department.

Friendly staff. Got me into what I hope to be a very reliable and dependable vehicle. Just watch what you sign.. it is a car lot, they are trying to make money.

This was the best experience we ever had. Process was a bit long but in the end the team got it done. Julia and the finance managers were great. Matt the numbers guy did amazing. I bought our SUV yesterday, now I’m waiting on Julia to call to see if my other car can be traded in.

Julie was very responsive upon getting my request and did a great job working with us through the process even after the sale.

Everyone was engaging and friendly. From the receptionist, Finance guy, sorry don’t remember his name, some other employees inside the dealership. Corey in service and especially Kayla, my salesperson!

Promised me the world through text messages, then go to dealer and they basically laughed me out of the showroom because i was trying to finance a $9,500 vehicle. The salesperson who i will not name said, Sir due to you having no credit the bank will not finance this low of a priced vehicle, our clients would just pay for it in cash. Well excuse me for not having ten grand just laying around. Will not ever think about going back and would definitely not recommend Nick mayer Chevrolet to ANYONE!

Took longer than I would have liked but got acomidated with a loaner. In the end all was and is working great.

I loved the experience. I was shown much respect and I was well pleased with the services.

Keith in parts and John in service were great, but i wish the technician would not move my seat or steering wheel.

Very Professional, Nelson Lyles was a great salesman, very knowledgeable and worked with us all the way through.

Good service. No evidence of regard for COVID 19 precautions. No hand sanitizers, no masks, no evidence of cleaning. Common behavior for this community in general.

Knowledgeable, friendly staff. Would not regret going business with them if I chose to do so.

These guys and gals know how to treat their customers. Matt Gibson and team were an awesome sales crew along with the rest of dealership team members I interacted. They were very flexible with my very specific needs and approach on how I wanted to buy a car, and delivered spot on. Best experience to date on my 12th or so car. Thanks team!

Contacted them via text message the salesman Steve reached out to me asap I drove and hour to Lewisburg where Steve was very professional he made me feel right at home.The process was quick an easy the finance department was very professional and made everything fun and easy I would definitely recommend this dealership to anyone.

I always get friendly service but, I had to wait an hour and a half to get my oil changed and I had an appointment. Other than that, great job.

Enjoyed looking at this book. Service department was very friendly and helpful.

Always treated well. Greatest customer service around. Thanks to the service center for taking care of all my vehicle needs.

Eli went above and beyond to help me out

I always carry my car there for a great ecoerience

I needed some history about my car and they looked it up immediately and went over the details. Our technician was friendly and professional.

Wonderful experience! Will be telling family anfriends

They were great with customer service and fast at getting the deal done

It was ok. I mean, I was there for an oil change. I do have to say that when a customer asks for the windows to be cleaned, please clean them with a clean cloth. My windshield looked like it was cleaned with a pork chop. Other than that, just a normal day.

The AC went out almost immediately after the purchase. The mechanic told me that he sees this from time to time where a dealership will charge up the air conditioning on an as-is sale so you believe it works when you test it and then it goes out within a week of the purchase. We contacted the dealership hoping for some reassurance that they had not done this exact thing to us and received instead an unapologetic, two-faced response telling us we should have purchased their warranties, although they didnt think any of them would have covered this issue anyway.

Wish I had read some of these reviews before I went over there the second time. Im 78, a widow. I told them the first time I talked to them what payment range I wanted. I feel like I was rushed through the process, was only told what kind of car but didnt see it until after the papers were signed. Asked to be able to just test drive around the parking lot and was told no not right now, then hustled into the finance managers office. He showed me a paper with different options that I thought were included. Wasnt told they were optional. They added a $1,000 Gap insurance policy on it. I didnt need it, I have full coverage. Now instead of a payment in the $325-350 range, Im facing a payment of 523+. I am just sick about this. I have never been pressured into signing papers without being given the chance to see or test drive a vehicle. I dont even know if a lawyer can help me at this point. New owners, huge sale, I feel like I was rushed thru this just so they could rack up another sale. I specifically ask to do a test drive just around the parking lot and was told flat out no, not right now . This is so NOT right!! They will never get a recommendation from me and I will be sure to tell family and friends to absolutely avoid this place. I really wouldnt even give them one star bit didnt have that option.

Kayla and Jason made my buying experience quick, easy, and painless on my first brand new vehicle. 2021 GMC Sierra 1500.

People were nice lots of inventory

Professional and nice people.

I would give ZERO. I was Under the impression, I was buying a new vehicle that was just a demo and they had started the warranty 2 years ago, so only have a year warranty for a vehicle I paid full price for. I Went for an oil change to a dealership close by, (which you can, gm owes you the free oil change not a certain dealership) they said nick mayor had already used the free oil change (with proof) and I had to pay. Will never recommend.

It was easy and quick thank u for helping my grand motherv

Kayla is a wonderful person. She helped me get into the car I wanted.

Fantastic customer service.

Simple, relatively quick, transparent.

Excellent people working there

Waiting for ny car plate for a month, still waiting

I felt cornered between sales mgr and finance mgr, they were trying to push me on to a higher payment when I said at the beginning my goal was to lower my payment. Also when I walked in I adv them I had a pre approval through a lender and they ran my credit everywhere but there. Unfortunate, sales rep was great, but I just didnt like feeling bullied into paying a payment I walked in stating I could not afford. I was even told that since recently going through bankruptcy I didnt even own my car, the bank did and I should not even carry full coverage because I dont own my car. It made no sense. In the end I refinanced and got a rate I was told was unobtainable. I saved $150 a month in the process. My biggest disappointment is I have been going here purchasing cars and having my vehicle serviced for 16yrs.

Quick service I get my oil changes done for less than I can do it myself. Got new tires on my truck there too. John in service is the best.

This is the best car dealership and worth driving a distance for. Great, no pressure sales people!

Just bought a 2019 Silverado LD Z71 today from this Dealership and These people are GREAT to deal with. Super helpful and friendly. Nice big selection and Great prices & deals. Thank you All and especially Mark & Jason.....Will recommend to all my friends and family....worth the ride from Nashville area....

Tried to get us to buy a car we were completely uninterested in.

Excellent Service Department

Very nice people and they did a great job!

Terrible experience. Kayla Longshore, sales associate, and the sales manager, Garett Shrader, fraudulently misrepresented a car deal. They took a deposit and changed the vehicle details after the fact. The deal was canceled but they refused to process a refund. Still waiting on the money after multiple follow up attempts. Trust me — you don’t want to deal with these guys on any car sale. Run in the other direction if you are dealing with those two.

Very friendly fast service

We visited the dealership and the service exceeded our expectations. We havent made a purchase, yet. However, well return once weve decided the best choice for our family.

Easy, efficient, professional service.

Did great job and fast.

Took the time to make myself as comfortable and easy going as possible through the process of buying a new truck thanks Jeff you did an amazing job!!!

Fustrating, Very Unprofessional. The worst Experience Ive had at a Dealership in 45 Years. I would not go back if they gave me a New Truck...

I didnt get to chose the vehicle I wanted

Great experience all around

Corey did a great job

Service Manager John cut through the bologna and was courteous, professional and down right honest. Without knowing me he got me right in and put my fears to rest. Thats the kind of response I wanted. To get my $68,000 truck looked at BEFORE I did any damage. I am one HAPPY customer. They will now have ALL my business.

Great bunch of guys in the Service department

A very nice place to shop for a car