Like many places they do have a shortage of staff. Never came to this location before so I dont know if is normal to wait that long. Also they didnt have the part I was looking for. Even when the website says they do.

Gentlemen by name of Jorge went above an beyond to help me ! Ty your customer service was one of the best .

My Best auto parts l, as always great customer service

Mr. George was very courteous, helpful and professional.

Very welcoming, helpful and nice to costumers.

Best place to find the genuine quality parts for your vehicle

The man at the counter was really helpfull and he secured my phone whrn I left it. Great customer service.

Only place to buy good parts dont go to autozone or any boo boo place trust me

The staff has always been helpful and friendly.

Great service ! Had exactly what i needed. No bad attitudes from staff

I needed trailer bearings and seals for a pair of Dexter axles. They only had 2 inner bearings only and 2 seals, I needed 8 bearings and 4 seals. Went to TowPro on Buford highway. I got 12 bearings, 6 seals and 6 tang washers for and for $210. I was charged $105 for just 2 bearings and 2 seals at napa. Needless to say I took back all the parts to napa for a refund.

Very helpful employees nice place

Prices are more expensive then there competitors will not shop here will stay with O’reillys an autozone for my purchases !

Good sales people

I dont come here often, but I can say that my past experiences with this location has been positive. They have very friendly and helpful staff and you usually can get affordable parts here. I wish it was located closer to me. There is ample parking.

No too bad!

I got a great deal on synthetic oil and a filter. Cant beat the price. My car told me, thank you. I always need to use the high mileage synthetic oil in my car.

Quality products

Odd mixture of charming and incredibly rude/untrained staff members. Charged me 30% more than the estimate, charged me twice for a service (The double service charge was at least fixed with a phone call). They did call/pay for an uber to take me home since my car was staying overnight.The final straw was, while getting an oil change, when I asked what $40 of the $100 was, the fellow didnt reply, muttered to his buddy who then removed the charge with no explanation.In the end I just didnt feel that I could trust them. Not bad work but it does feel like theyll try to charge you extra if you dont keep an eye on them

Good customer service. Really good at their ability to get parts other stores caring. They actually got a part for me the same day, though it was in their warehouse. Professional and courteous. But they are on the pricier side.

Dont buy batteries from here! Bought one less than 2 years later it was dead, which they replaced for free which was great however less than two years later its dead again.... I decided not to take it back to get a free battery Ill just get a battery thats reliable!! I dont like to be stranded

Great place to buy auto parts. Talk to Maverick. He knows his stuff. They are patience, professional, and knowledgeable.

All NAPA stores will deliver if you take the time to set up an account. If their store is out of stock theyll go get it from another location. The Lilburn store works hard to get the job done and they do.

Napa has better quality parts than the other chain parts stores and their belts and hoses are made by Gates.

Nice ...but had to wait for my parts to come in ...lol

Why are the Napa employees parking in the Leslie pools parking lot. Maybe the fleet of Napa Chevy metros should be parked in a storage lot! I wont ever use Napa auto parts, they are inconsiderate and care more about being on their cell phones than helping their customers.

Very unhelpful. I even asked what happened to napa know how and was advised to google it

It is a great place to find quality parts at a resonable price. The staff is established and knowledgeable.

Very helpful and friendly staff, and I just wanted to say thank you to the guy working there that bought my 3 year old a Hot Wheels car out of his own wallet. Well be back for sure.

Very clean and well organized store. The staff has always been really helpful.

Thanks for my wiper blades and installation Mabric. Great customer service!

Always had great success going here and getting parts.

This store is probably the best NAPA in town....I will recommend them to anyone...if you need parts....this location is awsome

I just spoke to a guy and gave me a price and I just said wow, its expensive and he said thank you sir and hung up 🤔 and just found out he is the manager his names is Pete 😒

5 guys and a lady... on front desk talking and they take 5 min. To ask me how to help.... then the still taking phone calls... huummm

Staff is friendly. Clean and easy to find.

Return parts with receipt no problem

Very friendly service. So helpful!!

Got some good hubcaps from here.

I took back a fan mother for a return and used my debit card over a week ago and they would not give me my money back it had to be put back on my card and l needed the money now not on my card . It will take 2 to 3 days if this is the way its going to be l will go somewhere else.

Helpful counter person.

Great service and knowledgeable staff.

Always the perfect part and great staff as well!!!

Excellent service and fantastic promos!

Very helpful

Great service!!

Theyre very helpful.

My husband go shopping buy car supply

Superb

Carry some harder to find items and can help with motorized things that​ arent cars too.

Great friendly service

Fast service and the best parts

Took a little time to find my shipped to store item.

Excellent customer service!

Parts not found even though it was in the system

Have a variety of brands that other local auto parts dont have

It was great and friendly.

Did not even have license plate screws

No electronic data record keeping in 2018

Good parts

Had my part to fix my semi

Excellent, helpful staff

They have what you need.

Good service

People there like to helped

Good parts

I found everything I was looking for

Nice

I love they are very kind and they are fast Thank you

Ecexelnte service

It has everything..

Customer service giod