Wrong/defective product. I would come here for years for all my smoking needs even until recently when I moved out of town about 30 min from this shop. I bought a water pipe that came with a hefty price. After getting home and realizing that I received the wrong banger size for my rig, I came by the next day. I tried to return the unused banger for the proper size, keep in mind it was their mistake for giving me the wrong one, with no solution. Because of their policy I was told I had to BUY the proper size AFTER THEY screwed up. Now does that make any darn sense? Didnt think so.

🤷🏾‍♂️good stuff

Best smoke shop in the area. They have the best prices in Lilburn in my opinion. The staff is also very helpful and laid back. I dont get that feeling that anyone there is making me make an unwanted purchase.

Moldy cigars... Go to Smokes & Cigars instead. Way better selection & without the mold

I have frequent this store for a while and never had any issues until a few days ago. I bought a battery charger for my mod, and it was defective. I was told by one associate to contact the company. The info I found was limited, and I was trying to talk to a human on the phone. The only number available for the company was to call China. That didnt work, so I went to the store and a different associate exchanged the battery charger for one that cost more. I was required to pay the difference. After leaving the store and examining the new charger I noticed that it was for 6 batteries which is over kill for me. All I need is a 2 battery charger, so I called the store not 20 minutes after the exchange and was told that I basically was screwed because the guy couldnt do anything to help me due to them not having any other charger in stock and he didnt feel there would be for some time. I get that he could not refund my money, but I would have liked the opportunity to have a store credit or something. Also, he did not offer any form of apology or anything. I would recommend to not buy any form of mod or battery charger from this place. They seem to have a number of defective products and will not do anything to help you out. I hate leaving bad reviews, but I have given this store a lot of money over the last year or so. They were my go to for coils and ejuice. Looks like I going back to my vape store.

Great store and great staff. Very knowledgeable on newest vape technology. Very good prices on glass. A great store with a great atmosphere! Micah really knows what hes talking about. Theyre all really nice and friendly and the selection is amazing. They have active sales going on all the time on different products. It is a great shop to stop into if youre just browsing or if youre ready to make a purchase this is the place I would do it because of the quality of the glass offered here. I also love that they support local glass blowers with their selection of locally blown pieces.

Had a minor issue with purchase and they were glad to work with me and make sure I left a happy customer. And prices are better than other shops in the area. Great customer service!

Great place for everything Vape. Eric was awesome, very knowledgeable, got what I needed. Highly recommend this place - Polo.

Cigars are covered in mold. Kind of a waste

One of the best Just Smoke locations. If you want the best and friendly service this is the location for you. May not carry everything you need but are always willing to help out in any way they can.

Store sells defective products and offer no return policy

So many glass pipes to choose from! Love this place! Blake helped me find a great glass piece. Im happy with my purchase and their great customer service!

Ive always had a positive experience every time Ive come here. The staff is knowledgeable and they have a good selection. My only complaint is there a little bit pricier than other shops.

Enjoying my new glass thanks to Blake he really knows his stuff. Ask him anything about the products trust me he will blow your mind. This store has many options and I will definetly come back.

Great place, great selection. Really friendly crew of employees regardless of the shift. Pleasant experience.

Always the same worker when I come in and hes super chill

The store says it’s open at 10am it is now 11am and they are closed. Usually have no problem with this place. It’s kinda disappointing.

Great prices. Freindly, honest and helpful staff. Half the price from wild impulse down the street.

Just Smoke (Lilburn, GA) offers the best prices in town and have a wide range of products to choose from. Employee Blake is friendly, helpful and patient with customers, and other staff members seem nice as well. No need to shop elsewhere.

This is a great store. Wide selection and good swrvice.

Friendly and knowledgeable staff. A little on the high side with the juices.

Very nice place. Had everything and more. The employees know everything about their products.

They have a very good variety of things very good products but the workers there seem to be very annoyed. As soon as I walked in I felt a very bad vibe like they didn’t want to help me. I’d ask a question and they just sighed like if I was asking a personal question. Didn’t feel welcome. Won’t be going again.

I love the night shift guy, he’s always on point

The customer service was impeccable he was very knowledgeable about all the products.

Great store, Lots of varity to choose from with good prices and friendly staff too. Really happy to find this place.

Great place has hookah vaping and smoking supplies also has detox. The hookah supplies include herbal and coconut coals which are a far healthier alternative. The vaping section has cbd oils. Micah is super helpful!

Good deal and wide selection.

All around a good service.

Love the way they help me out. Because I am trying to stop smoking.

Great shop been going to this spot gor years and the staff has always been knowledgeable and friendly . Great selection of glass and vape products.

The guys that work here are so knowledgeable about everything they sell! Its refreshing to deal with mature individuals at a smoke/vape/kratom/accessories store as opposed to braindead morons!

Im a local resident in Tucker Ga and have been a longtime customer of this shop.....as well as the Tucker location for close to 10 years. Prices are noticably lower than Starship, Loveshack and other competing businesses. They have a huge cigar room, great vape and tobacco pipe selection with knowledgable and friendly staff to help you. Highly recommended for anyone trying to find a quality and affordable smoke shop.

Manager is rude and incompetent and the employee I spoke to gave me incorrect information and told me I could go find another a vape shop on every corner. AVOID. Go to Smoke and Toke off of Hwy 29, they were fantastic and very helpful!

Bought something here, tryed to use cash, was told, I dont have any ones.... used debit, got charged twice, overdrafted my account...... days later......nothing

Awesome place, awesome prices

Great customer service 😬

Great service and prices

My wife needed a new tank for her vape mod, brought the battery in and they sold her a tank after looking at her battery. The tank they sold her is not compatible with her mod and when she tried to return the tank, they told her they could not take it back because it had been used. No refund, but they said they would sell her another tank at a small discount. Avoid this place. Go to vaperite.

If I could give you less than one star I would. I just went to smoke and toke.

Blake was so awesome!! :-)

No human should do this.

Store says open at ten am waited for an hr nobody still not showed up the employees or never on time but they do have what I need in Stock everytime

Great store, awesome selection, knowledgeable staff.

Wide variety of products especially incense

This place is awesome from selection to service.

Knowledgeable shop owner

Was not there

Great place

Great people and a variety of products.

Kool place

Great place with wide verity

Awesome shop

Vapes collection kind of small