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Walgreens
5455 Lawrenceville Hwy NW, Lilburn, GA 30047, United States
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Walgreens
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LJ
Review №1

Was doing a quick trip in this Walgreens. The young lady in the front was very nice and helpful, i think her name was Daisy (not 100% sure). On the other hand, there was another young lady with tattoos on her arm, i didnt catch her name. She was very mean and bossy with Daisy. Like i was there as a customer, and she was very mean toward Daisy, im not sure how would she treat Daisy if there was no customers in the store. Made me feed very uncomfortable. Daisy 5 stars, girl with tattoo 0 star.

Su
Review №2

AJ in the pharmacy is the best. He is almost always working when I come in. His is polite, friendly and efficient. We are moving soon and I will miss his great service.

No
Review №3

Their service was very rude. Went to take passport size picture and she used a stupid camera plus the pictures were so dull due to the camera. Never go there for pictures!!!!

Ma
Review №4

6/1/2021 Very rude person who says she is the night manager. The sales person had trouble returning my item. She called the manager. Manager never showed up in timely manner. Went and knocked on the door of manager office twice. She came out blasting me for knocking on the door. Told me I was not her priority that she had other more important things to do. She also told me that knocking on the door was ghetto, whatever that means. Before actuarially trying to return my item she told me I could just come back tomorrow or another day. She then proceeded to try to return. She was unsuccessful and told me I could come back another time. So I left and am calling the manager in the am before I make another trip to that location.They were also grossly understaffed for the people who were coming in and out for purchases.The management staff at this location need retraining in customer service and relations. Something is really wrong at this location.

ma
Review №5

They are so nice and they help you so nicely

Je
Review №6

Rude employee. One african american young girl came to me and I need to put the stuff (toy car somebody left it at Snack aisle) that I picked up back to where it belongs, then walked away when I tried to tell her somebody already put it on the wrong place. I just happened to pick it up and left it. The cashier looked surprised seeing her coworker came up to the customer and said that. First time having somebody came up to me saying stuff like this. She doesnt belong in that location. No wonder why this location keeps getting low ratings all the time.

Je
Review №7

So far, I’ve had a good experience at this location. I like stopping here after work 😇

Po
Review №8

Doordash here tonight Gimile if speel right wasvwry helpful finding merchandise

Ce
Review №9

Service at the pharmacy is trash. Every time I’ve been I’ve prayed that the one nice lady is back there because the pharmacist clearly does not want that job. I have had to get prescriptions since being pregnant and the pharmacist blew me off. The employees of the store itself are in fact extremely helpful and I’m thankful for them

Er
Review №10

DO NOT GET A COVID TEST HERE!!!!!!!!!!!!! ESPECIALLY IF THE TEST IS NEEDED FOR TRAVEL. THEY SUB THE TEST OUT TO 2 OTHER HORRIBLE COMPANIES. THAT TOOK 7 DAYS FOR THEM TO ADMIT THEY LOST THE TEST SAMPLE.

Ta
Review №11

Excellent customer service from the pharmacy department. Theyre very helpful and appear to care about their customers. The overall store is clean and well organized. Ive never experienced an unpleasant experience at this Walgreens location.

정현
Review №12

Not friendly

mi
Review №13

Shaneia the Shift Manager is absolutely rude and unprofessional. Went to pick an online photo order, she couldnt seem to find it, so said it was canceled !She didnt understand the basics that Walgreens app has pay only feature and no cancellation feature after submitting photos.

Da
Review №14

The staff is great, it is terrible that management doesnt have enough on duty!

Ma
Review №15

Costumer service needs improvement during the day because at night its really good. They need to be restocking items much faster than taking 5-7 days. Store is clean everytime we walk in but just needs improvement and way way much better than other stores.

Al
Review №16

Horrible customer service

Ta
Review №17

Very poor customer service. Not going back to that store ever again.

ja
Review №18

Very bad customer service ( pharmacy)

Le
Review №19

Great pharmacist, right by the huge temple, I would recommend this store

EH
Review №20

Pharmacy staff are excellent rest all rude and unprofessional

Ne
Review №21

I liked it ppl are friendly and savings are pretty good.

Ha
Review №22

I would say need improvements in offering good customer service.

Ma
Review №23

Location is convenient and there are two Redbox machines outside. What more could you ask for?

ca
Review №24

In the 2 years that I live in lilburn never had a good experience the manager and his assistant are very rude I bet if the owner was there they will act diferent I have also seen bad experience with other people they dont want to give you corporate number or any other information I rather drive 8 miles to get a better customer service .I doesnt even deserve a 1 star but I have to give it in order to post .

Da
Review №25

Friendly service, helpful employees. Never had a problem here.

Je
Review №26

Bad customer service. Not going to this Walgreens any longer.

Pa
Review №27

Good service, respect to customers.

Ra
Review №28

Same as others

Pr
Review №29

Nice

Wu
Review №30

Friendly staff.

Ni
Review №31

Slow

Le
Review №32

👍👍👍👍

Information
12 Photos
32 Comments
3.1 Rating
  • Address:5455 Lawrenceville Hwy NW, Lilburn, GA 30047, United States
  • Site:https://walgreens.com/locator/walgreens-5455+lawrenceville+hwy+nw-lilburn-ga-30047/id=5898
  • Phone:+1 770-381-1351
Categories
  • Convenience store
  • Beauty supply store
  • Drug store
  • Cosmetics store
  • Greeting card shop
  • Perfume store
  • Stationery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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