Upon speaking with Mr. Lail about getting a headstone for my recently deceased mother I let him know that my family and I were speaking with a couple of monument companies because our family is not in a good financial situation. The conversation with Mr. Lail had gone fine up until this point. After Mr. Lail found out that I was obtaining another quote he stated that he had no desire to do business with me. He stated that he does not like competition. I found this not only unprofessional but also highly insensitive in our time of grieving.
Mr. Lail has helped my family for years. He is talented, caring and professional. I have also taken many friends to him.
Very pleased with the service here Mr Lail does a outstanding job at what he does