Kevin was great. Me and my wife were waiting for a while because the other sales person was busy with two other customers. As soon as Kevin came in, immediately asked us what we needed and proceeded to help us right away. I got the s21, Kevin connected the phone right away and placed the screen protector on for us very quickly. I will come back to this store for my future needs
Great customer service, I needed a new screen protector and the gentleman(can’t remember his name but he had cool earrings) applied it perfectly. Reasonable prices! Will be visiting again.
Mark the store manager was excellent...I needed to get out of Simple Mobile, and on to Verizon and he made it happen...I am so happy with Verizon and Mark for making it happen...You are the best!!!
Kevin S in customer service was very efficient helpful and good manners..
I’ve been coming there for years and I always have an awesome experience. My sale rep was very patient and was very knowledgeable of all products and services. 2 thumbs up!👍🏽👍🏽
Steve was very helpful,, I will be back when the s21 comes in,, worth the trip. And no wait time,, also same price quote as a large company store. Wdbrg, Hazlet, and Union..
Awesome Representative very understanding to my needs, job well done! 😊
The Verizon representative was helpful, knowledgeable and extremely courteous. He didn’t try to sell me more than I was willing to buy and he paid attention to what my limits were. Unfortunately the store does not stock a large variety of accessories for my iPhone nor my iPad. So I was stymied in my ability to accessorize like I wanted to.
Got my new phone from another Verizon. They didn’t help me set it up. Wood Ave store helped and quickly.
Mark and his supervisor were a great,highly suggest to see them for phone or table needs
Karen was polite cordial professional knowledgeable and accommodating. I was extremely pleased as she patiently addressed all my concerns. Karen promptly and efficiently helped me with my purchase of a new phone and accessories and also giving me a brief overview of the new features. Karen interacted with me during the phone setup and transfer which was very important to me. Thank you Karen. It truly was a pleasure doing business with you. I look forward to doing business with you again in the near future. It would be my pleasure to have family and friends visit your store.Double Blessings!
The gentleman were Very professional and love the hospitality, it goes a long way!! Thank you for your all your help!!
Very friendly atmosphere. They were attentive to my needs. I appreciate the warm welcome. 💪🏿💯
Great service. Hussnain did his best for me to get the best deal I can !
Hussnain stayed until after the store closed to finish helping us Set up my new I phone SE . Great customer service overall. He went out of his way to call Verizon to complete setting up our store pick that I placed online for the IPhone Se that was still pending and managed to get the transaction completed shortly after the store closed. We are grateful that he stayed to help us. I love my new phone !
Mark was Very Friendly and Professional. I came in knew what I was looking for. Took care of it and didnt try to sell me anything else.
I cant believe how good an experience it was...4 phones 2 new and 2 swapped to different lines.. plus, 3 trade ins under 90 min!!!!! Wow, tranfering data was the hold up...Perfect 5 star experience...Will be using wood ave linden store from here on out....!
Myself and my entire family have been dealing with Raj and his staff at M.R. Communications in Linden for over 10 years. Words cannot describe the highest level of customer service i have come to know from Raj and his staff. Always ready to go the extra mile to assure the customer is happy and satisfied with all aspects of the Verizon Wireless products and their services. Knowledgeable, friendly and courteous people that really make you feel welcome and comfortable! Not to mention that Raj and I have become friends over the years I am proud to say. You will be hard pressed to find a nicer guy, business or other wise!!!I have sent countless referrals to Raj and everyone has always been more than satisfied and thanked me for the referral! So thankful to have such a nice guy and reliable store and staff to turn to when it comes to my Verizon Wireless account needs. Verizon Wireless is very fortunate to have Raj and M.R. Communications representing their product! Great job Raj and staff! Keep up the great work!!!Your friend and always satisfied customer. Patrick and family.
If I could give this place 0 stars I would. The manager was distasteful and not trying to work with me at all. I spent almost 1,000 dollars and they didn’t want to let a PENNY off the price for a case or temper glass. The bare minimum to protect my investment. Bottom line is this store and these people DO NOT respect your time and money. DONT go to this store no matter what’. You will feel bad about the experience because they have no clue about what customer service is and how to properly execute it. And not to mention an 80 dollar set up fee. Super trash, whoever owns it needs to give it up. Any other Verizon I went to have always worked with me and made me feel good in our transaction except this one. Save your time and money and don’t ever go to the Verizon on North Wood Ave in Linden.
Hussain was an exceptional service representativehe was friendly and very helpful.
Amazing place to go to. Very helpful and kind. They take their time with you to get to know you. 10 out of 10 would go again
Great cell storeAlways have what I needAlways have the latest phones
The 2 agents worked together to solve several problems that arose while trying to upgrade my phone. I was getting frustrated each time but they always found a solution.
Evelyn is terrific she takes time out of her work load to help me. Thank you Linden. Great Store
I did not visit here before!@@!@
I do not know the name of the two young employees, it was today 08/22/20, they are very helpful and efficient. Thank you!
I like this location because the agent was nice honest and respectful I will keep visiting this location for all of my needs thank u
Scammers. Charging clients unknown fees and I’ve contacted Verizon and been told that they cannot track those fees. DOUBLE CHECK AND ASK EVERY SIGNLE PAYMENT YOU ARE MAKING. Make sure they provide you the invoice upfront before you pay anything. Best thing you can do is to avoid going there, period.
I WILL ONLY COME TO THIS VERIZON STORE! RAJ & VINNY ARE THE BEST! so professional - so polite - very nice people! the store is clean and they have everything you could need from phones to cases to chargers and more... I absolutely love this store!!!APPARENTLY RAJ RETIRED - wish i could too... HUSS is a very intelligent, charismatic asset to your company. give him a raise.
Had what I needed, steered me towards the best buy
Unprofessional staff. Scamming clients by charging “set up for success” which can’t be tracked by Verizon customer service. I’ve paid $123 for ONLY TAXES AND FEES without even realizing that my service wasn’t included in that payment. Right after I made that payment I received THREE days later a bill for $297 ARE YOU KIDDING ME????!!!! Please, if you respect your time and money DO NOT take a chance and go there!!!
Evelyn was very helpful and got me in and out quickly with just what I needed!
Best customer service experience ever. Thank you again.
Those guys are total liars. What they offer to get a customer and the actual terms of the contract are two different things. Be careful dealing with them.
Great customer service
The entire staff has a positive, can-do approach to customer service. I got exactly what I needed quickly, inexpensively, and pleasantly. Will return!
B been doing business with them since they opened in 2003. Always helpful great deals owner is honest and easy to work with. Highly recommend.
Great store!!!!! Thanks for the effort being open during the hard times
Raj is the best! He Has various long time customers whom he treats as family and keeps them coming back to his store which just goes to show how dedicated and devoted he is to customer satisfaction.
Great
Evelyn is great! Super nice
I have been coming to this store for almost 10 years and every time it is a great experience. I would recommend this store to everyone who want to have the best service. the staff is very friendly, polite, and considerate of customers needs. They take their time to patiently go over every plan and explain all the pros and cons. Also, they àre teaching how to use a new device which is very convenient for people who are not familiàr with the most updated gadgets.
Best customer service! Raj is very knowledgeable and really cares about his customers
This Place is CLOSED DOWN AND RAN DOWN..
Great experience very professional and and full of knowledge of the product..Thank you very much......
Im a VERY happy customer. Extra friendly, professional, and curteous customer service. I will certainly be back again! :)
Great service, the guys who worked there were very friendly and helpful. They explained everything in a way i could understand.
My husband and I are very satisfied with this verizon store. We not only get good service, but Raj makes sure we have the lastest technology if we needed it and makes sure we are updated with the plan that is most economical for our budget.
Im Jewish so trust me when i say it was good
My $40 car charger didnt work
Staff is friendly and efficient.
Friendly service and very helpful
Team massage by VanessaWireless carrier
Excellent and very courteous service
The place is empty
Bad service 😡