Was referred by a neighbor for their value and quality. Checked out their sliding doors in their Lisle location. Took about six months to get our doors, due to manufacturing delays. However, the screens were also delayed. Decided to install without them.The installation was good, but some minor issues such as missing bumper and alignment of door which made it hard to open.Fortunately, Window World followed up stating screens were available. They installed them first thing this week and address the issues we had with doors.Overall, we are happy with results, despite the minor hiccups. We will definitely use them again in the future.
Rob my sales person is amazing! He knows his stuff and asked him to return for the rest of my windows to be completed. He did not rush us and answered my questions honestly! Scheduling for him to come out was fast. He provided a positive customer experience for the win!
Process of ordering was easy, no pressure in selling our sliding glass door. Installation was right on time. Installer showed up early even! Everything was explained to us. Great experience as usual!
Right from the beginning, this Window World team is incredibly professional and courteous. Theyre invested in delivering the right products for the job, rather than nickel-and-diming or up-selling you. Speaking with the owner, Joel, directly throughout the process made it seamless. One installer noticed manufacturing defects on two windows, and Sue called us the same day to schedule the installation of the repair. Highly recommend.
The two (2) man team showed up on time on the designated date. Installed our new custom patio door in about half a day. Put down tarps to protect our newly finished floors. Only negatives were the lead time on the door (4 months) due to COVID of course and the standard door handle is pretty flimsy. I thought we were getting a different type but we’ll see how it goes.
Amazing customer service and very honest people. This was my first time purchasing windows and they took the time to explain everything to me and my wife. I highly recommend using them
From start to completion everything was professional, quality and first class. We love the windows. The customer service was amazing. Their Customer Service was WAY beyond other companies. With updates all through the process and calls from the installers at all stages were were so pleased with everything. Would definitely recommend thank you
I was very satisfied on my new windows. The guys were veryprofessional, hard workers, very neat. Work done on time. I wasvery happy my brother recommend me to go with window world.He was very satisfied on the great job well done on his windows inTexas. I recommend getting your windows from window world.Great customer service.Thank you, for a great job well done.Blanca
Great team, products, and service! Really enjoy working with Joel, Jackie, and Team. Locally owned and operated is a huge plus!
I love my new windows! Ty Jackie and Joel. The install was fast and professional. Jackie was so helpful and knowledgeable, what a great help she was. I could not be happier with my new windows! I still have not put up shades or sheers yet, I just love looking out them. LOL Ty again, Jackie and Joel for a great experience with this major purchase for my home.
This company cares about its customers! From the initial estimate to the window and patio door installation the Window World Team were professional, prompt and available to answer any and all questions. The products offered are an excellent quality and value and I will not hesitate to recommend them. I absolutely love my new windows and patio door!Thank you Joel and your Window World Team!!!!!
What an amazing company and even better people!! 12 years ago I had windows put in at a condo we own and they are still beautiful. We had a small issue with a window not staying open and we weren’t sure if after all this time we had any means of getting them fixed. Not only were they responsive to our situation the OWNER put the service call on his schedule since his tech was out of the country and we needed these fixed before a real estate closing. Owner comes out and fixes the issue in a few minutes and doesn’t even charge us for his time and labor. What an amazing experience and he even stayed and chatted for a while with us. Genuinely a nice person and you could tell truly cares about his customers, business, and people in general. I highly recommend using them for all of your windows etc needs. America needs more companies like this that stand behind their work and are responsive even when a big profit isn’t on the table.
Window world is a wonderful company! Joel was great to work with! His whole team is friendly, efficient, and good service. They were a pleasure to do business with. My door and windows are beautiful. I would definitely use Window World for future projects! Thank you!
Very happy with our new patio door. Price was significantly less than others and I would highly recommend to others. The 2 men who did the install were friendly, helpful and quick.
I had a flawless experience with Window World and I enthusiastically recommend! I was shopping around for quotes in autumn, and many companies weren’t even getting back to me, at all. I saw Window World in the neighborhood doing an install, so I gave them a call. The rep, Mark, came out a few days later, right on time, and the estimate was thorough and competitive. I felt very comfortable, and not at all pressured. It turned out to be such a great experience, I made the decision to cancel other estimate I had scheduled, and go with Window World.The owner and my rep came out a few weeks later to do a second and final measure. They told me to expect late January as my install date, and they were true to their word. The windows are beautiful, functional, and fantastic quality. The install crew, led by Austin, was timely, professional, and very courteous.Windows are a huge investment, and I honestly could not have had a more seamless, less stressful experience. I absolutely recommend Window World. Great service. Great product. Great value.
The true character of a company is how they handle an obstacle or when something becomes difficult! Rob and Window World did a great job of not only working us through the process of getting what we wanted, but also kept us in alignment with our HOA. They handled the process of getting us through all the processes and procedures that the HOA required. We had a problem that became an issue with our HOA. (Issue was not a Window World problem or issue!) ROB specifically, and actually everyone in Window World at this store I interacted with was incredibly accommodating and responsive! That issue was resolved by Rob and Window World in a professional and timely manner. I highly recommend!
Super satisfied with my new windows and the professionalism and courtesy shown by the installers, Rocky & Roman.
Window world installed 6 new windows in our upstairs and the quality turned out great.
I replaced an old wood double door entryway setup with a new fiberglass single door + skylights entryway from Window World Chicago. I can’t be happier with the results. The house is flooded with more light during the day from the new windows, and a river of cold air that used to flow in from the old door is gone. We made a lot of exterior updates to our house this year, but the entryway door we put in was the single most impactful in terms of transforming our enjoyment of the house. While I had some pretty clear ideas of what I wanted, Joel helped substantially with his recommendations on what would look and and function best in that location. It’s been a month + since the installation (very professional and efficient) and we still couldn’t be happier. If I’d change one thing I might have upgraded the lock system on the door, but that really is a minor thing. Overall very happy with Window World.
My mother found herself in need of replacing her windows in her condo. Window World of Western Chicago was a referral from the condos management company. We decided to give them a call. My mother, as well as myself, were very happy we did. From the very start, we received excellent and professional service. Rob, Senior Design Consultant, came to show us their products and he was very professional. We were given everything needed to make a wise decision on a window. When our windows were manufactured, they were delivered and installed by two professional installers- Tom and Matthew. They arrived earlier than expected and cleaned up after the job. They also provided instructions on how to operate the new windows. We also had the opportunity to speak to the owner, Joel. Joel offered additional assurances that the job would be done properly. The windows look wonderful after installation. Our entire experience, from start to finish, was excellent. We would definitely recommend Window World of Western Chicago. Excellent work and professional.
Could not be more happy!! Excellent quality windows. Superior installation.
These guys are amazing! I was referred though a friend of a friend. I met with Rob who took the time to walk me through the whole process, choices and what install day would look like. He even came back out to measure when I decided to add another window. The was very thorough. As a first time home buyer and new to all this jazz it was very helpful.I bought windows in December and they installed in January. Not recommended due to weather but the install team was amazing! So kind and they tried to work as fast as possible. The whole process was impressive. I had some questions about the old windows along the way and they took the time to answer them and demonstrate what had been wrong. Best part, they clean up after they are done!It is hard to take windows out and but new windows in with out error. There happened to be a few, VERY minor nicks on a wall/corner that I let them know about. They fixed it right away.So impressed with every one I came in contact with during this process! From the sale to the office staff to the install team. EVERYONE was great! Thank you!
Karen Oberoi is the best customer service person I have ever dealt with. She is professional, courteous and she gets things done. Just a joy to work with.
Their pricing was very competitive, I felt good about the product with their great team explaining the windows and their operations team was great when I had questions or needed anything. I would highly recommend Window World.
In a world where INTEGRITY is a rare occurrence in doing business, this company embodies it in all ways. Last year, after a lot of research, we chose to try out Window World Western Chicago. They installed 2 windows and this year there was no question wed return to WWWC due to such a fine experience last year. They replaced the remaining windows and installed 3 patio sliders.Our sales rep, Rob Breymeyer, is a delight in his manner, honest answers, follow through, and enthusiasm for this work. Owner Joel Slater worked overtime to personally keep us informed about project dates, etc. The office staff were courteous and kept us informed as well.I would recommend Window World Western Chicago without hesitation!
Great service and communication!
Salesperson was knowledgeable and friendly, made it easy to order the right windows. Windows came in when expected. Install team was polite and clean and efficient. Windows are much thicker and easier to use than our old builder grade windows. Windows are double hung so easy to clean the top pane. Would definitely use them again. Price was competitive.
The owner Joel goes out of his way to please his customers. His price on windows doors and siding were very fair and the work was excellent.
These guys are great! My 90 year old attic windows needed replacement and were a very odd shape. I shopped around looking for both a good price and quality service--tough to find. Joel came out to my house, took measurements, gave me a quote and explained their service and company philosophy with no high pressure selling. The price was very reasonable compared to other companies--somewhere in the middle of my quotes, but I got the feeling that this company stands behind their product and takes care of their customers. Two weeks later Joel called to tell me my custom windows were in and that they could install them the next day. The installers took about an hour and a half, had me check their work and left the area clean both inside and out. I am super pleased with their service! The office called the next day to follow up on their installers service. I highly recommend them--this company cares about its customers!
I am so pleased with Window World of Western Chicago! The quality, craftsmanship and service are exceptional. Prices are great too. The installers did a great job, very detailed in their work ( and tidy!) One of the best Customer Service experiences I have ever had..Joel was a pleasure to deal with from day one. I highly recommend Window World for any one that wants a top notch job done, no matter how large or small!
Cost was reasonable, all expectations were met. We had 9 windows installed, with the rest to be installed at a later date. We had them installed 3 years ago, this year one of the screens came apart. They replaced it right away, installed the replacement from the outside while we were away. Great service and installation!I would recommend to schedule your window install in the spring or summer, late fall not ideal weather.
Love the product. Triple pane windows throughout the house. These became a main point for selling our house. Living off a somewhat busy street, these eliminated the road noise in the house. Fantastic customer service and response
I just had my windows and patio door replaced at home yesterday. They did great in their promises, from time frame of window and door completion, to install time frame. Great price, good quality, and friendly staff interaction. I would highly recommend this company to anyone looking to replace their windows, or doors. I can definitely see the difference in temperature in my house, my furnace doesnt kick on as much. Thanks Joel (sales rep), Steve(windows installer) and window world.
We recently hired Window World to replace 8 patio doors and 16 windows in a 6 flat apartment building in Darien, Illinois. We are very pleased with their products and workmanship. Despite the bitter cold weather, the installers performed all services as promised and did a very professional job. Our tenants are very pleased with their new windows. I would definitely recommend Window World to my family and friends.
Excellent price, service, and communication. It was easy to schedule an appointment, everything was communicated clearly to me, the installation process was seamless, and the windows looked great. On top of it all the price was less than the other 4 companies I had come out.
We chose Window World of Chicago because they were the least expensive and most affordable Windows on the market. All of these window companies have the same Windows yet charge double the price. I met Joel from Window World and he was really honest and made me feel as though I was not going to take advantage of and would get the best possible service I could with no hang ups. We did. The crew was phenomenal. Extremely professional and replaced all our Windows the same day and also cleaned up. I will definitely recommend Window World of Chicago to everyone we know. Thanks.
Joel, the general manager of Window World of Western Chicago, recently visited my Logan Square six-flat building to repair two windows. I am extremely satisfied with his service. I had read various stellar reviews of him and his company and decided to contact him. He responded quickly to my e-mail messages and was friendly and very professional every step along the way. The windows work perfectly now. Although the windows were installed for my father over a decade ago by a different Window World location under different ownership, and I could not find the paperwork for the job, Joel insisted on doing the work for free. And this in spite of him spending at least two hours for travel and repair time. I recommend Joel and Window World of Western Chicago to those in the Chicago area who plan to have any type of windows installed in their house or building.
Quality work. They have installed both my windows and patio door. One of their installers tore part of our awning during installation (while we were gone) and admitted the mistake instead of hiding it. That’s honesty you don’t get everywhere. Based on that this is a company I have confidence referring out to friends. 5 Stars
Window World delivered. Great communication and quick installation. Love the windows.
This was probably the easiest home remodeling job I have had done. It was that easy because the Window World employees are professional and very good at their job. My patio door and surrounding framework look better than it has for 20 years. If I had one complaint, it is that I cannot think of anything to complain about.
Highly recommend them!!! I was trying to replace a triple casement 9 Ft x 3 Ft window with a LARGER 9 Ft x 5 Ft Three lite slider window. Tough to find a window company that would do the construction to make the window larger. Most window people only are “replacement window” companies. Window World does construction too. My salesman Robert Breymeyer helped me decide that a triple slider window has way less frame on the slider than a casement, plus it was less expensive. It only took a few weeks to make my custom window and they sent Sylvester the Installer. He was so corteous, so cautious, extremely clean and thorough. He insulated around the window and did an awesome job with the mill work and caulking. I’m extremely thrilled with them from my first phone call to the completed install. I give them a perfect 10.
Great price & great service. They cleaned up after work was done...truly a great experience! Give a shout out to Sylvester!!
I had 9 windows replaced in April 2019. The salesman Rob was one of the best I have dealt with for buying windows. He was very precise and gave us a good price the first time. I was looking for good windows at an affordable price and I believe I got what I paid for. I had purchased 5 windows from Window World 5 years ago for upstairs bedrooms and they really held up well. I am still very happy with those windows which helped make my decision to buy from Window World. I did have other estimates from Window Works which was way to expensive and Marvin, which were very good windows but also way to expensive. I purchased the 4000 series with low-e glass and argon gas with a frame upgrade as I did on my older windows. I waited 2 weeks to be sure every thing was Ok before writing this review. We have had 2 storms with strong wind gusts and I must say they are working out well. The installers seemed very good and did a good job. Everything was cleaned up after they finished. There was a mixup on some materials and a few of the window sashes had some debris between the glass but talking to the owner Joel everything was straightened out quickly. New sashes were ordered and correct materials brought in quickly. New sashes will be here in about a week. Talked to several people in the office and they were very friendly and helpful. I even stopped by the office to take a look around. So far very nice experience. I believe I got what I paid for and very happy about it.I
Loved how much knowledge the sales rep, Jason DeCanio had. He was upfront, honest and didn’t try to pressure sell me. The windows and labor are super affordable. I’d recommend Window World.
The installers did a really good job installing my new Windows.
Good place to do business with I only had 2 windows replaced but liked the experience Rocky and his team did a fast job cleaned up after and the windows look great and function properly 5 stars here Thanks Window 🌎
Joel made the process easy. Installers were professional. Windows look great and work great. Would recommend.
Excellent expedient quality work done by a crack crew directed by great management.
Vasili and his crew did a good job replacing four windows and capping a bay window, they were punctual and hard-working. There was some miscommunication between sales and Vasilis crew about the scope of work, but one phone call cleared it up.
Great be customer service fair price good quality cant wait till r windows arrive
My salesman, Jason, was great. Very helpful in getting me what I needed and walked me through the process until the end. The installers were fast, clean and friendly.
Great experience from first contact through installation. No nonense and they worked to get the job done quickly and correctly. I highly recommend Window World!
I shopped around and received prices from Home Depot, Pella, Anderson and I ended up pulling the trigger with Window World. I met Joel through a buddy of mine that also used Window World. Joel was a very down to earth guy, not pushy, and was very professional. From all the questions I asked, to the text messages, calls, etc., he was there every step of the way. His team Teddy the capping pro, Danny the lead man running the job, and their crew treated my house like it was theirs. Shoes off when going upstairs, put down tarps and cleaned every spec of dust up. Im very satisfied with their work, and I highly recommend them to anyone looking for replacement windows. Feel free to mention my name to Joel if you would like to see my windows and their job. Thanks again Window World!
Window World installation was excellent at one of our properties. They worked well in the expected time frame while doing quality work.
This company is awesome. Their attention to detail is great. Joel is more than accommodating and great at what he does.
These guys do amazing work. I highly recommend them at competitive pricing.
After shopping around, I chose Window World mostly because of their reputation. Very quickly, they gave me a reasonable estimate. Because they were booked up, I had to wait awhile for the windows to be installed -- about a month, I think, but I was fine with that. They told me upfront about the wait. My installers arrived reasonably on time after battling traffic. They worked very efficiently in 90 degree weather. They were very polite and did an excellent job. They installed two garden windows -- on two floors -- in one day. They also scrupulously cleaned up after themselves. I have only two VERY MINOR complaints: 1.) When I bought the windows, I didnt realize the wood on the inside would be unfinished. Its no big deal but I wish it wouldve been made clear to be. 2.) After the installers had left, I notice that each window had a bit a schmutz on it, on the outside. It will be a challenge to clean that, especially on the 2nd floor. Still, I highly recommend Window World. Our windows look great.
Customer service was great. We had a problem and they replaced the window with no problem. The window install could have gone better. The first time the edge banding was a mess and the second time they destroyed three plants when they were replacing the window.
They do not care about the environment and do not recyle the old materials
Very awsome from start to finish top quality work all the way around second time I used them and would recommend them to every one
Very easy to work with and eh prices are very reasonable. Highly recommend.
I havent seen them in person yet, but my tenant said they look amazing and had a great experience working with them.
Only got a quote so far, but very quick, friendly, and accommodating with my busy schedule.
Wooow, amazing team and amazing customer service and most importantly their product is the best.We purchased 15 windows replacing the old woodwindows including a POW window.
Im pleased with the quality and the interaction as well thanks!!
Great people to do business with. Windows just what I wanted.
Excellent. Fast and neat.
Best price, best product, best all around.
Great experience
Awesome service!
Very professional