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AutoNation Toyota Thornton Road
1000 Blairs Bridge Rd, Lithia Springs, GA 30122, United States
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AutoNation Toyota Thornton Road
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Vo
Review №1

Huge huge thanks to KYLE my salesman!He knew exactly what I wanted and the moment he got his hands on the keys, he called my husband and sent pics of my dream car! From the moment we walked into the dealership we were treated with excellent world class service. KYLE and his team made the deal smooth and easy for me, and I was in and out with my new car in no time. Kyle you get 1,000,000 stars from me and I can’t thank you enough!! I recommend him to anyone looking for a salesman who is attentive and knowledgeable on their new car purchase. Thanks again and again

Na
Review №2

After having no luck with other dealerships and been given the run around and false promises, I decided to try one more time. Before even wasting my time on driving there, I contacted them and told them my dilemma. Told them I wanted to make sure there was a vehicle I could actually qualify for and purchase. Kay was very responsive and helpful. He did all the work to find me the right SUV in my price range. The whole process from start to finish was less than 2 1/2 hours!!!The finance team was precise and quick as well as finding me extra discounts.All in all Kay is the man! I wish I wouldve went to them sooner. But Im extremely happy with my new vehicle. Ill definitely recommend it to anyone who needs a vehicle with less that good credit.

An
Review №3

I had an excellent experience working with Peter Carver! There was excellent communication throughMy selling process and I was treated with fairness and respect! Peter also helped give me advice on how to correct a title issue prior to the sale. My experience with the dealership as a whole was great. Very friendly staff and a clean and safe environment since we’re all still trying to deal with the Covid-19 situation!If I ever deal with Toyota again, this is where I’ll be!Thank you again Peter!

Ke
Review №4

My experience was Amazing!Definitely recommend William M. In the sales department, Ricardo was awesome in finance as well!!They were able to help me get my dream car 🤩!

Di
Review №5

Diane Velasquez will definitely be our go to sales specialist! She is super patient, knowledgeable and resourceful. She made the car buying experience super smooth and quick. Nothing like we were use to in the past! We have already started sending over family and friends. She speaks Spanish and that’s such a PLUS! In my opinion she deserves a promotion! 🤗Welcome us to the mom van club lol!

Ni
Review №6

Diane was an awesome sales agent along with the manager and finance person. The customer service was A1, they made me feel valued and worked with my budget and gave me a great deal! I would do recommend Diane to anyone, she is very polite and patient and great at commendation her clients.

ti
Review №7

Just ask for Alex! This was hands down the best car buying experience EVER! I came in inquiring about a car, and two hours later I left with it.Alex, thank you again for your diligence, expertise, and care throughout the entire process. You are going to go far! Keep smiling and most of all keep running! You are appreciated!

Gr
Review №8

We live about 6.5 hours away from this dealership but from the beginning of this journey Kyle Rhodes was the consummate professional. He answered all of our questions and guided us through the purchase process and made the decision to travel that far an easy one. He was extremely professional and knowledgeable but still personable! Thank you Kyle for all the attention to detail and awesome customer service!

Ja
Review №9

Keith provided great customer service on the deal for a new vehicle for my company. I literally spent less than an hour in dealership for the transaction. He’s a straight shooter. I’d recommend anyone to shop with him and receive a great car shopping experience! Thank you Keith. We will definitely keep in contact.

is
Review №10

The experience was top notch. Will recommend to family and friends.Big shout to Kyle Rhodes and lamin for making the deal happen

Sw
Review №11

Thank youuuu Lopez, one of the most friendly and helpful people I’ve meet in my life. Angel you were cool and thank you again for the new car that I’ve been wanting to get

Ra
Review №12

My wife and I went to AutoNation to see about buying a car. Kyle was our sales professional. From our initial conversation, to processing the credit app, going to pick up the vehicle from another dealership, and working with us on the payment - this team delivered significant value. I would recommend them and do business again! We’re happy with our 2016 Hyundai Santa Fe Sport!! Thanks again Kyle!!

Ch
Review №13

Very excited and happy with our truck purchase!! Alexander D. was the best! Took the time to answer all our questions and help us find the right truck! Thank you!

La
Review №14

I would like Thank Mr. Keith Russ and the Toyota Team for all their professionalism and awesome experience in the purchase of my new 2020 Corolla. Shout out to Ricardo in finance!!!

Na
Review №15

Great experience with Diane I actually came for a 2020 and left with a brand new 2022 Corolla!

De
Review №16

I just met some amazing people that made my car buying experience such a breeze. I was so nervous about being taken advantage of. They really took the time to explain the financial aspects of buying a car versus leasing. I’ve purchased several cars in my lifetime and I can truly say I made an educated decision thanks to Management Matt, Wendell and salesman Miko. Thank you guys.

Ro
Review №17

The staff at Toyota was very kind a helpful not pushyat all. Hugo Cervantes was my Sales Associate. If you need someone who will go above and beyond please ask for him. He is also bilingual for all my Hispanics that need help to make things go more smoothlyThank you once again Hugo Cervantes

Re
Review №18

I had the most pleasant and easy experience ever!! Alex & Simeon were incredible and Alex made my search super easy and smooth sailing. Would def recommend to anyone looking to find a great deal on short notice !!!

Ne
Review №19

Best Car dealer Ive dealt with in my whole life Johan knew his stuff from hood to spoiler. He treated us with respect and wasnt pushy. Dealership itself was nice, clean, and had a good variety of vehicles. We also got what we wanted for our trade-in, sealed the deal!

Pa
Review №20

Maggie and Ricardo were amazing!!! I prayed before I entered the door. i informed Maggie of what i was looking for in pricing and monthly payments. Right away they had my car ready and waiting. My credit is not that good but they worked with it. Give all praises to God for allowing these 2 beautiful people to bless me with my new ride. it is used but it is good!! Thank you both for your patience and caring hearts.

Sa
Review №21

William was awesome in helping us find our perfect car! We were looking for just a basic third row SUV and he found us one that had all the bells and whistles plus more! Y’all go check them out and ask for William McNiece!

Lo
Review №22

I had a wonderful experience buying my used car at this dealership. The sales people were friendly and efficient, the manager was helpful in the process, and the finance department was rapid and straight to the point. I would recommend this dealership for your car purchase.

As
Review №23

Phenomenal experience with Angel. Best customer service in the industry!

Th
Review №24

Best service!Travis Holtzclaw and Matt help us upgrade our vehicle for our growing family. They took their time to find us the best car, gave us great/helpful financial advice, and the best service. We are pleased with our purchase and highly recommend them to help you find the right vehicle. Thank you guys so much!

jo
Review №25

Ornella and Winston were so helpful in helping me trade in my 21 Supra. Our financial situation changed since I bought my dream car Sept 20 and it broke my heart. They were so kind seeing as I cried the whole time. Got a 21 6 speed Corolla and I love it, but its not a Supra. We have purchased at least 10 cars from there. Would never go anywhere else. Ash in finance is THE best. Thank you!!

Na
Review №26

I’ve had the best first experience with Auto Nation. The customer service was absolutely great. Tionna and Matt definitely helped out so much with purchasing the car. I’m so pleased and will definitely recommend family and friends here!!!

Be
Review №27

Awsome environment. The sales person Diane was great. So I got a new car after the fact. Thats why I gave 5 stars because of her and because I got a car. Thank you Diane you were great and you took the time to help us through out our process of getting a new car.

An
Review №28

Thanks so much to Kyle Rhodes for helping me the truck I was looking for. I appreciate his personalized assistance, professionalism and expeditious service. He’s a great… ask for him!!

Mi
Review №29

Amazing customer service. Diane V. was professional and made the process so smooth. Their team was warm and welcoming. Thank you Diane!

Br
Review №30

Kyle was awesome! He made the whole process very easy took the time to make sure me and my wife were comfortable and taken care of.

OS
Review №31

Very pleased with dealership. Everyone from the online sales team until arrival at dealership were cordial and friendly. My salesman was also knowledgeable and courteous, which made my experience easy. I normally do not rate unless its a bad review but with this experience I even gave it a five star for my experience at this location at this time. Thank you Curtis.

Ru
Review №32

Kyle was outstanding. He really went out of his way to assist and help me with my purchase. Thanks Kyle!

Br
Review №33

The salesman johan salazar was one of the kindest and funniest people I have encountered in my journey in buying a car. Very professional style and mannerisms, very much recommended for any one wishing to buy a new or used car!

Ti
Review №34

Travis and Carl were the best sales team I’ve ever experienced. Found me my dream car, made the process super simple and we’re straight forward with everything.

Mi
Review №35

Sales Consultant Mamadu Balde was a fantastic sales man and made the normally painful experience of purchasing a new car rather effortless

Ch
Review №36

I had an amazing experience at the Auto Nation Toyota Dealership, my Salesman Brain Morgan was very helpful and made me feel like family and not just a customer, I highly recommend him as an auto salesman if your looking for reliable transportation…. Very Professional as well I enjoyed my car buying experience

Th
Review №37

Alexander!!!! was my salesman and he really made sure everything he promised was honored!! He went above and beyond to make sure my visit was just what it was EXCELLENT!. MATT followed up with the same OVER the top customer SERVICE!! And WESLEY K. sealed the deal with me that this place was the RIGHT place for me when he took his time to make sure I understood the whole process... Thank you to MY team.. You all ROCK!

Br
Review №38

BeeJay was an amazing help him and junior did an amazing job working with me to get my 2022 corolla

Ju
Review №39

Couldn’t have asked for a better salesman in Mr. Travis Holtzclaw. He was quick to familiarize himself with what our priorities and needs were in a new vehicle and walked us through each of our options with a lot knowledge. He allowed us the space and time to consider those options and we left with a great vehicle! Low stress and smooth process!

To
Review №40

I had the opportunity to share an experience with my great niece to purchase her first car. With the challenges of her being a first time buyer, Matt and Tionna made the transition a great moment for use....

Ti
Review №41

Lamin and Melvin were the salesman that helped us get into this new truck. Upfront, honest and didnt waste our time like other Toyota dealerships (see other reviews). Finance department was very smooth and efficient. Gave fair amout for our trade. Great experience overall from start to finish.

Av
Review №42

Skyler was absolutely fantastic helping my wife and I get into a new (used) vehicle! We had certain things we were looking for in a vehicle and told him what we wanted and he showed us the perfect vehicle. Skyler was extremely informative with all of the options of the vehicle and details of it. He worked with us on our price and down payment. Hands down come see Skyler at Autonation Toyota!

Me
Review №43

I had a wonderful experience working with Diane at Toyota Lithia Springs location she was very patient and helpful finding my vehicle.

Am
Review №44

Kyle was the best person I’ve ever met in my life. He helped me find the car of my dreams. If you are looking for a car or truck he is the one to see.

el
Review №45

Brian took time out of his busy day (and probably missed lunch) to help me set up Bluetooth services in my 2017 4Runner. He knew he was not getting a sale and I pray he did not miss one. He made me feel like I was the only person on the lot. He is awesome.

Ke
Review №46

Is there a better, nicer person than Keith Russ to sell you a car? We havent found him(her)yet! He treated us like royalty and took care of our every need. Ricardo was super nice in financing and the GM even came over to chat with us. This place rocks!

Kr
Review №47

Do not buy a vehicle from them. They are very misleading and will tell you what you want to hear just to make a sell. We went in there looking for a suv and where told we could only be financed for a 2020 toyota Camry a basic model. We where told if you make all your payments on time for a year we could upgrade to whatever we want. After having knee surgery we have went back three times to be turned away. Now we are told your credit isnt good enough or you need 4 to 6k down.they even tried to sell us another car with the Camry. They are not the dealership to buy from. Will lie to get you to buy a car. We will never go back to them ever again. They do not care about customers. Only money..

Je
Review №48

WILLIAM MCNIECE & Matt we’re WONDERFUL. William was the most patient guy ever! And Matt was so kind and warming. I came in just asking for information on a trade in and they literally gave me what I needed & want. I recommend everyone but mainly women, the men here are respectful and they made me feel so comfortable and safe. I absolutely wouldn’t go anywhere else. Been here 3 times in a year in half. They always take care of me❤️❤️❤️

Ch
Review №49

I had a great experience buying a new vehicle! Thanks to Skylar, I got EXACTLY what I wanted quickly and efficiently. Buying a new car can be very very stressful, but Toyota and Skylar made it a breeze and set my expectations from the get go. Not only was a set up with a new car, Skylar walked me through all the fancy buttons and helped me get acclimated with the new technology.

Ky
Review №50

Vanessa Maldonado was so helpful in getting me into my new car! I’ve owned 6 cars and have had nothing but mediocre sales people in the past who were so pushy and tried to make me get things I didn’t want!! Vanessa is nothing like this! She walked me through the whole process from the get go making my buying experience as painless and simple as possible! I will definitely be back in the future to buy all of my cars from her! THANK YOU VANESSA!!!

Ka
Review №51

Tionna sold me a car yesterday and she was amazing! Really sweet. Helped along so well in the car buying process. Thank you Tionna!!!

sk
Review №52

We worked with Lamin (Internet Manager) and Skyler (Sales Advisor). Although we encountered a hiccup the associates maintained professionalism and delivered a pleasant purchase experience. We would recommend purchasing from AutoNation Toyota, ask for Skyler.

Fr
Review №53

Johan Salazar was a great help and facilitated my purchase. Thank you very much.

S
Review №54

Great buying experience. Long story short, I ordered a car at another dealer, they missed the ETA. I started looking for other deals, left a message with them and got a call back from Kyle Rhodes the next morning. Within two weeks I had brand new 4Runner Venture that other dealers could not get.Kyle made the process as easy as possible and was extremely attentive. Great experience overall.

Mi
Review №55

WOW! What a wonderful experience purchasing my new vehicle. My salesperson Lamin provided outstanding customer service and made the process smooth and painless. I highly recommend him and this dealership.

Do
Review №56

I will have to say that I was totally satisfied with the service I received and that was due to the service advisor, Ricky Taylor. He was attentive to the needs of my car and listened to my concerns about my car. He was very knowledgeable about what needed to be done. I would recommend him to all the people that I know!!!!

Er
Review №57

We had a great experience working with Keith Russ! Didn’t feel rushed or pushed in any direction and he worked with us always responding quickly, honestly, and gave us recommendations that best fit our situation. We appreciate you, Keith! Thanks for an awesome buying experience.

Vi
Review №58

Alex D was patient and worked to get me the deal I wanted. Go see him he’s awesome

Ga
Review №59

I’ve been to this dealer numerous times for regular service on my leased Toyota Tacoma. Today I bought out my lease and the team was super supportive and helpful with the process and even threw in a free tank of gas and detailed my truck. Great experience and customer service

Ma
Review №60

Really nice and helpful. When my first choice was not working they were truthful about the car in that they could not fix it and help me find another car. Can and will recommend. Shout out to hugo man was patient and helpful.

Da
Review №61

Was here at Toyota today and Mamadukes balde helped us he was fully satisfied with his performance helped us through start to end thank you again.

Ka
Review №62

Kevin G was an excellent salesman! He was not pushy and allowed me to make the best decision on an investment that I know was going to be for years to come. If anyone is interested in a vehicle and wants to know the truth inside and out on a vehicle down to the tires--go see Kevin G!

Dw
Review №63

Skyler was very helpful and informative!! He made me confident in my decision and he was easy to work with. I had terrible experience dealing with aggressive car dealers, but he was EXTREMELY patient! Give him a raise!!!!!!

Bu
Review №64

I had a great experience here with purchasing my new Tacoma!!! All the staff were very pleasant and the process was completed with no hassles or pressures.I want to call out especially to my sales manager Keith Russ and finance manager Wesley Kim. They made the experience enjoyable!

Sa
Review №65

Everyone was fantastic! They worked with us to get us the financing we needed. We have had issues with people selling cars out from under us or not being willing to work with us on money since we were buying a used car. Not here! We were treated so well from beginning to end and they really seemed to care about us and our experience. Our sales person, Simeon, was amazing! He updated me consistently but never came across as pushy. He was down to earth and kind and extremely patient. Ive never worked with a better car sales person. Even our test drive was exemplary. He made sure we tried and tested everything in the car because he wanted us to get what we wanted in a vehicle. We drove over an hour to get here and we would do it again to get this quality of customer service. I would absolutely shop here again and everyone should #Ask4Simeon!

St
Review №66

Bought a 2018 Honda Accord. Alex Demmings was the salesperson and was phenomenal! Great experience, super easy with no hassles. Vehicle only had one key but they took great care of me and had another key made for my backup key. Would definitely recommend this dealership and sales staff.

Al
Review №67

The process to acquire a vehicle was seamless and straight forward. The sales person Hugo C was very helpful and proactive. Hugo was not push just focused on what I need based on my research done upfront.Ricardo (Finance) was also helpful in order to get the best coverage accordingly to my specific needs.Great customer experience.

vi
Review №68

Service advisor Joshua greeted me, he was nice and polite and I didn’t have to wait for a long time for him to assist me . He was very informative as to how long my service will be and it was. He can to tell me if I needed any other service to my car. He got me out of Toyota car service at a reasonable time. With his politeness, kind spirit l had a Wonderful rest of the day. Thank you Joshua,

Ta
Review №69

Wow. What an awesome experience! Kyle is so patient and gets you what you need and want. He even picked up my vehicle from another lot and delivered it to me at my job before the day it was actually scheduled for me to pick up.So go to see Kyle. I promise you will not be disappointed!

Ty
Review №70

My personal experience walking into a AutoNation Toyota Thorton Road what a great experience people respected you when you walked in the door friendly smiling faces everywhere happy come out all the sales team working together it just felt like a family real place to be at the time and will do it all over again just for the experience

Pa
Review №71

Im giving Matt Metts, sales manager, five stars because of the way he resolved the concerns that I had about the used car that I bought. The issue was very minor, took about an hour to fix. Had nothing to do with the performance or maintenance of the car. Matt never argued with me. He immediately moved forward, made me feel comfortable in trusting him to take care of it. Matt exemplified excellent customer service. Thank you Matt. Im happy to refer you to friends and family.

Wa
Review №72

Had a great experience at Autonation toyota thorton . Thanks to kyle and maggy for great customer service, understanding my needs and being cooperative with me and answering all my questions. Will definitely give business to them in future and recommend them to my family and friends

TL
Review №73

AutoNation Toyota Thornton Road and Omar were wonderful to work with. Omar was very helpful and courteous to answer all the questions my husband and I had. We are out of state and Omar went out of his way to do a video of the vehicle we were interested in. In the video Omar was gratuitous enough to walk around the vehicle and point out any imperfections such as scratches or dents so there would be no surprises. The vehicle was in great shape and we decided to purchase, being from a different state, Omar was able to walk us through the process, keep us in the loop and go out of his way to track down finance paperwork. He could of just ignored us but Omar was very professional and made us feel comfortable purchasing a vehicle from them. Omar has stayed with us even after the paperwork was completed and has continued to help support us with the transfer of the vehicle. I give Omar as well as AutoNation Toyota Thornton Rd five stars for the way they handled out of state buyers and their professionalism. Thank you for making the purchase of our new vehicle easy and comforting.

La
Review №74

This is the second car I have purchased from AutoNation Toyota Thornton Road and my experience this time was amazing.I was reluctant to go because I haven’t had a car payment in 4 years but my07 camry was almost at 300,000 miles and it was time. Brian Morgan was amazing. I told him what I wanted and I said I know I’m asking for a needle in a haystack but I suggest we get to digging. In less than a week He found the perfect car, it checked off every box I gave him. It was in Miami but it got here to Atlanta in 2 days! I’m super happy with the service I received he even came and picked me up when I sold my car and didn’t have a ride!Brian was amazing so if you are in the market forA vehicle call him.Ima for lifer when it comes toToyota

Sh
Review №75

Ask for Jason! Honestly, the whole service department was friendly. Everyone spoke and made sure you were being helped. Jason explained all the recommendations for my vehicle and kept me in good hands while I waited. Thanks so much! Will be back again soon.

Dw
Review №76

I purchased a beautiful 2021 Toyota Camry from Kyle at Autonation. He was personable, kind, knowledgeable and relatable. He knew my concerns and did his best to answer all my questions. When they didnt have the color I wanted, not only did he locate the car at the port of Savannah but he got me a loner car for more than a week. If your looking for a car and want good service with no pressure and a great deal (thank you Anthony) please go to Autonation Toyota in Lithia Springs!

Je
Review №77

Amazing, the staff works fast and very helpful! I got to work with Noemi, she was amazing got me in and out. If I had a question she would find out for me! And made sure everything was good with car before taking it home. She kept me posted on when it was ready to be picked up after inspection and if it needed anything else. Definitely recommend these guys!! ❤

Lu
Review №78

Lamin Tambajang thats name to request as your salesman great service .I was in and out got everything done online and over the phone .no wait time at all and He will get you approve

Ma
Review №79

I had an amazing experience with AutoNation Toyota. My sales professional, BJ Walton, made the process very smooth. He listened to what I wanted in a vehicle, was able to locate a vehicle that matched what I wanted, customized the deal to meet my specification and kept me updated on the transit times while the vehicle was in route. If youre in the market for a Toyota, definitely contact BJ at AutoNation.

Je
Review №80

I had a great experience here with Vanessa Maldonado! She’s a very personable, laid back salesperson. I didn’t feel any pressure at all to purchase and was able to negotiate a price that fit my budget. The car was ready for a test drive when I arrived and Vanessa was very knowledgeable about the vehicle. I was very impressed, left very pleased, and would do business here again!

Mi
Review №81

Update: I received my vehicle and I absolutely love it! Matt went above and beyond to rectify the situation. He was very understanding and accommodating! They need more people like him to deal with customers!!!I went in on Monday May 24th & traded my car in for a new suv. The salesman Jose worked with Winston to get me a decent deal on the vehicle of my choice. I was told my new car would arrive Friday or Saturday but on Saturday I heard from no one so I followed up and was told Tuesday (today) and guess what.... HAVENT HEARD FROM ANYONE!!! Im in a loaner car which Im thankful for transportation but I think its bad business when you tell someone something and not only not keep your word but also not effectively communicate despite the fact youve got my trade in and my down payment. Its exactly why salesman have such a bad name for themselves. I get so tired of people being inconsiderate with others time and money so doubt I recommend this place to my family or friends and encourage you to consider other options if the car you desire isnt physically available on the lot.

Sh
Review №82

I purchased my very first car on my own a couple of days ago and I couldnt be more happier. My salesman, Travis was extremely helpful and patient with me the entire process. He was very understanding to all of my needs and what I wanted for my trade-in. He thoroughly explained everything to me and I was able to walk away with exactly what I wanted and for the price I wanted. I felt like a superstar when he rolled out the red carpet and put the pretty bow on my car lol so my mom & I could get a couple of pictures. I truly appreciate Travis and Auto Nation Toyota Thornton Road. Thank you all so much!! If you are in need of exceptional customer service and a beautiful car please dont hesitate to ask for Travis at Auto Nation Toyota Thornton Road.

Fr
Review №83

Went by on Saturday looked around had a great experience Kyle answered our questions and very knowledgeable. I would say when you visit ask for Kyle, he will take great care of you. Thank you again Kyle, Loving the 2018 Tundra Limited.

Du
Review №84

I bought my car about three weeks ago. Skyler was my sales rep and he was amazing. I had to do most of my process electronically and he made sure it ran as smooth as possible. Not ever test driving my new car made me nervous, but Skyler made sure that I was well informed about all the car functions before leaving the lot. The finance process was also very quick and painless, better than other top name dealerships in my experience. If you are looking for your new car/truck Skyler with Auto Nation Toyota is your guy!!P.S. Skyler my daughter loved our new rav4 thank you for all you do.

Cy
Review №85

Fast And Quick Service Prompt And Very Attentive. Thank You For Being So Responsive 💓

El
Review №86

Anthony took great care of me. Very efficient. Competitive prices. The manager greeted me personally. Very friendly and professional atmosphere.

Su
Review №87

I just bought a 2021RAV4 from Autonation, 1000 Blairs Bridge Rd Lithia Springs, GA 30122United States, from sales person to financial heads all of them are really caring and supportive. our sales person HUGO, he is amazing guy. lots of efforts he put in really helping me out in buying this car. Cheers Mr Hugo!!

Ta
Review №88

Everything and everyone was straight forward. Easy, quick sale. Delivered our truck to us in Florida personally. You cant get better customer service than that!

Je
Review №89

I emailed an inquiry late Tuesday evening about a 2019 used vehicle that they had. I got an automated message but then received a call from a sales rep named Lamin the next morning. He encouraged that I come in so I made an appointment for 11:30. He was very professional made me feel at ease and assured me that hed do everything possible to help get me in that vehicle once I test drove it and loved it. The car needed a little detailed cleaning and he took it himself to make sure it got done properly.I recently tried to buy a car at a couple other dealerships but only came across very lazy sales rep or they simply didnt have a clue what they were doing, so I gave up on purchasing a vehicle for a while. This experienced was exactly as it should be when buying a vehicle. Lamin was interactive, helpful and assisted in making the deal happen. I would recommend him to anyone!I will buy my cute vehicles from him!The rest of the team at Automation were excellent to work with as well.

Ma
Review №90

Bought my first dealership car from autonation Toyota on Thornton road! Very helpful once you are in person! Diane and Simeon did a great job with helping out!

Sa
Review №91

A big thank you to Kyle Rhodes! Kyle assisted me from the moment I contacted AutoNation Toyota about buying a car until I happily drove my new 4Runner off the lot. He helped me through each step with ease and professionalism. He was knowledgeable and answered all questions. It was a pleasure to work with Kyle!

Jo
Review №92

Very awful experience with AutoNation Toyota!!! Last Friday, it took us over 30 minutes to schedule an appointment over the phone for Monday. On Monday morning at 9:30, we dropped off my wifes car for an oil change and car key repair. We attempted to contact the service desk twice after the 1 hr 30 min estimate to complete the service, and we couldnt reach anyone on the phone. Fast forward 7 hrs and with only 30 minutes until closing, we ended up going back to the shop in hopes that the service was complete before they closed. Upon arriving it took an additional 15 minutes to check out and the associate handling our service told us they spent over 4 hours trying to fix the car key before they started on the oil change!!! They also left one of the car windows down and left plastic and a paper mat in the car. Also, the sales team contacted me about selling the car, but their service team NEVER contacted me to pick up the car AMAZING! After this horrible experience, we left manager Brian McClain a voicemail to contact us, but he hasnt called us back as of today. We will NEVER EVER get our car serviced here again!!! F--

ni
Review №93

Brian is the best!! thank you so much❤️❤️

As
Review №94

This is by far the worse experience Ive had having my car serviced in the 16 years of being a Toyota owner across Florida, Georgia, Texas, and California. They are big on trying to up sell you on services you dont need like transmission flushes and even an oil change (I just got my oil changed at another Toyota less than 6 weeks ago and have driven less than 100 miles in that time). I went to the dealership for a diagnostic because I was having trouble with my battery and was told it would take 2 hours. After 4 hours, I had to proactively call and see what was happening with my vehicle. Things were chaotic in the dealership when I arrived to drop off and pick up my car. There were service technicians helping people who clearly came in after me before anyone acknowledge my presence. There was no shuttle although they said there would be so I had to spend $30 on a Lyft. The plastic that goes across my seat was still in my car when I got in. Suffice it to say, I will not be returning to this location again.

An
Review №95

The staff are very friendly and helpful. I enjoy every minute of time at the dealership and I appreciate them all! Thank you all for being professional no matter what!!

Li
Review №96

Alex Demmings was truly amazing! He was attentive, patient, and knowledgeable. His customer care is top notch!

Ni
Review №97

Great experience. Sales and financing dept. Professional and courteous. After searching all over we finally found a clean well maintained 2012 Chrysler 300 for our son. The presentation and inspection very Professional. Thanks

Pa
Review №98

Kyle Rhodes was exceptional!! He went above and beyond to make my car buying a success. He was so helpful and took his time to make sure I was completed satisfied with my purchase. Highly recommend him!

Po
Review №99

Go and see Mr. Mamadu !!!! He was the best car salesman I’ve experienced in a long time! He was upfront and honest with our entire sales process! He was efficient and explained our sales process easily for my 18 year old daughter to purchase her 1st car! We are extremely excited to do business with him and Auto Nation Toyota! If you are looking for a dealership to do business definitely come and see Mamadu!!!Thank you so much for your help! We appreciate you so much ! I will send everyone I know who needs a car to Mamadu!

Do
Review №100

I must say, for a person that HATES dealerships, I have nothing but good things to say about my experience at AutoNatuon on Thornton Road in Lithia Springs. My salesperson, Diane Velasquez, was wonderful and she made me feel at ease with the process. I didnt spend a lot of time just sitting like at a lot of dealerships. They processed my trade and purchase documentation in less than three hours! I would definitely recommend friends and family to buy from them in the future.Thank you, Diane!!!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1000 Blairs Bridge Rd, Lithia Springs, GA 30122, United States
  • Site:https://autonationtoyotathorntonroad.com/?utm_source=local&utm_medium=organic&utm_campaign=*000012247*GMB
  • Phone:+1 770-674-6082
Categories
  • Auto parts store
  • Toyota dealer
  • Auto repair shop
  • Car accessories store
  • Car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:12–6PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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