Very poor customer service. I ordered a Christmas program for the church choir. Initially told me 1-3 weeks. Five weeks later nothing shows up. I call and they say on back order from publisher. I ask for tracking info. Nothing. They put me on hold. They come back and basically say my order slipped through the cracks and promised me delivery ship out that day. We’ll see. They showed no remorse, no apology and even offered to cancel the order to get me off their backs. They are so big they don’t care.
Excellent customer friendly service! Everyone treats you with such kindness and respect especially when we Music Educators are in our most stressed! Highly recommend as a place to get your best selection and affordability on items. Well stocked and amazing warehouse facility you would love to be part of a grand tour!
It has almost everything related to sheet music that you need. The employees were super helpful and quite nice. They are the standard for purchasing sheet music for schools, professional and personal use.
Just the best for musicians and music educators of all kinds. If you need to make a face-to-face purchase or return you can find a friendly employee in their office location. And if you have a last minute music emergency ask for a bush order. Otherwise just use their website and be sure to pick up free shipping coupons whenever you can.
Music store right down the street. So awesome!
I work here and it is great.
I found somewhere closer to get my students music and the prices arent bad.
Love this place. Awesome service and well stocked.
NEVER been to a store before now! Great experience
Found what we needed, and had another shipped, it arrived in two days to the house.
Its JW Pepper. Thats why.
My cousin works here
They have everything you need as a music major for music in print and more......🎤🎶😁
Great place to work
I work there
The Best!
Good