Store was well stocked, and had the item we wanted in stock as advertised. Thats awesome in my eye, as Ive looked up items at other stores, seen it listed as in stock, drove to the store, only to find they do NOT have the item in stock! That is so annoying, and shows a lack of attention to detail.B, B, & B hasnt disappointed us yet.
I needed new sheets for my bed and they have a really good selection
Clean store. Had lots of items I needed and more I decided to get. Really good pricing and kind staff!
Helpful staff reduced my time searching. Love that they still will take an expired coupon!
I have been to the store twice with coupon in hand for the Kurig 1 cup coffee maker; 1st time I was 2 days early told that I would have to come back2nd trip 2 days later told that my coupon was no good because Ok would have to spend $ 80. 00 the coupon would be good.
My husband and I went in to look at espresso machines and Jessica, the manager, helped us in choosing one, picking new sheets out and signing up for a membership. Indica was very helpful at the checkout as well. Thank you for great customer service!
Service was great, had what i needed and overall a pleasant experience.
I miss the linen selection that they used to have. Unless you are a fan of Uggs Linens as your main option these guys are better with kitchen and bath items and accessories.
Great location. Friendly staff. Got a great deal on shower caddy in clearance as well as they had the air fryer toaster I wanted.
The new store manager here does not value customer service. Not sure what’s been going on with BBB, but everything has gone completely down hill in recent months. Not even STORE credit without a receipt??Just short-sightedness and bad business ethics...
Thanks Katie for being so helpful with my return. You made it easy when multiple times I’ve tried to resolve this situation and it didn’t go as well. Thank you so much for your pleasant personality and your professional mannerisms you are very appreciated.
Staff very willing to help but unknowledgable
Its so worth it to do the $29/year Benefit Membership because you get 20% off every single purchase in-store and online! In-store pick-up is a breeze 😎
Great Customer Service. Signed up for Rewards right there in line. Love the people who work here.
Lots of things, but be ready. The prices are on the high side. We stood in line at check out with 6 others for 10 minutes until they brought up another clerk. By that time there were 10 in line.
Sometimes it’s just nice to call and literally have a PERSON pick up the phone and actually help you! My dad bought a new coffee maker but when we got home we realised it didn’t have a carafe ... when we called, Jessica was able to look up another store who had the model we needed AND then called us back to let us know! All within 15 minutes from start to finish. Seriously... it’s been so long since I’ve experienced customer service like that. I’m sure Jessica’s on the Nice List this Christmas! Give that girl a promotion! ♥️♥️♥️
A great place to get everything you need for your home. So glad this store is here. I like to see the quality prior to purchasing.
All Ways great with 20% off coupon. New policy, cant use coupon on as is merchandise. Everyone is friendly at store on Bowles and Highlands Ranch. Great advice on Margaritas machine at store on Bowles. Shout out to Quinton at Highlands ranch store, thanks for such good service. Best check out is with Quinton, thanks again Bed Bath and Beyond.
Lots of parking, great selection, and you can always find a 20% off coupon somewhere in flyers or advertisements.
Bought a blanket today if the temperatures drops. On sale since it was 90 something degrees.
You dont go to BBB knowing what you want... the store tells you what you need when you get there! Always look on the website for coupons!
Awesome store little pricey other than that awesome
Staff is friendly and helpful but store gets crowded easily making shopping a littl difficult. They do a good job of keeping the lines moving efficiently though, which is helpful.
Had all items I wanted on sale
Great time at store, love the clearance section
Im honestly just really disappointed over all with the service I received at bed bath and beyond. I went in to return a gift I received, being to large. Upon walking in a manager was by the entrance and I asked where I would go for a return she told me I had to wait in the regular checkout line, with over 15 people waiting in like to purchase their things. After waiting in line for 10 minutes the employee at the register told me they do not do returns without either the receipt or the card that was used when purchased. They called the manager over(the one who told me I had to wait in the checkout line for a return) and she told me the same thing; no return with out the receipt or the card used to purchase. I was not asking for cash in return all I wanted was a store credit to find something else! So as I stood at the register I called the person who had bought me the gift(they knew it was too big and were the one who told me to return it and find something else) I told her what the had told me and she lucally found the reciept for it; from about two months ago! We were both relieve she had found it and had not tossed it in the trash. She sent me a picture of the receipt and the cashier scanned the barcode and then asked the manager what to do next(maybe she was new? Maybe she was not trained how to do a return? Also the whole time I was at the register the employee just kept saying and repeating how she didnt want to be at work, how she should had called in or not of shown up today how it was her boyfriends birthday and all this other stuff like that to the manager) Eventually I was handed a store credit on a card. NEVER HAVE I EVER been told by any store that I had to have either the receipt or the card used at the time of purchase to return something, especially just for a store credit to find something else.To use the store credit I just received I went over the the clearance section and found a few things that were 50% off and then if it had a special sticker it was an additional 50% off. Great deal I thought! So I get to the check out and this employee(different employee, not the one who did the return) called the manager over, the same manager that did the return. The manager said that what I found did not qualify for the additional 50% off because its only on certain things. I explained that those special stickers were on just about everything in the clearance section. She got attitude and eventually gave me the additional 50% because I pushed for it as I should get it because I specifically looked for and found things I wanted that had the special sticker on them.Needless to say, I most definitely will not be doing any future shopping at bed bath and beyond. Over all service and Customer service is something that needs major improving and priority there.
Always a great selection of merchandise, but the line to check out was super long and one of the friendly employees was hugging several people while not wearing her mask over her nose.Thats not that big a deal to me, since shes didnt hug me but thought youd like to know.
Great store for these types of items bath, kitchen and bedroom. Very friendly associates.
Did curbside pickup. Easy ordering, super quick response that my order was ready. 4 stars instead of 5, as there was a bit of a wait for them to bring it out once I arrived. Overall, a good experience for contactless shopping.
Found the cutlery that I have been looking for and reasonably priced.
Lots of fun things to see, especially kitchen gadgets. They keep it pretty clean and organized.
Stock variety is pretty decent. The cashiers were very kind and helpful. It was an overall pleasant shopping experience.
Today, the store was super busy with a very long line for checking out but they got everyone through very quickly.
Awesome girls in there that were very customer service oriented!!! Great place!!
I always do my research before going so it is grab and go! Too tempting otherwise!!!
Excellent staff, great demo person for products, very helpful and friendly. Great sale prices
Need more checkers. Line was 5 people back.
Great place for bedding!
Ok Pricing, some alright sales. Good quality things sold here. They carry pretty much everything you would ever need for your bedroom, bathroom & beyond!
Way way to expensive. I know shops are in need of revenue have to pay employees. I get it but it is way over priced. I cant shop their. Walmart has same stuff and its 40% to 50% less. Some items are fairly priced like a coffee mug on sale. But for example: a coffee maker is 99.00 more at BBB, as compared to the Walmart or online shopping. They will close soon. To to much $$$. Sorry to see these out rageous prices. Sincerely and I shol for bargains. No bargains at BBB. oh a snow hat was 4.99 cute. But thats about all I saw w a descent price.
Went in early in the morning with a foot massager that actually fractured my foot. I couldnt get it returned for even store credit from Jessica who was very abrupt. I called park meadows BB&B and talked to amber who said I could return it there for store credit (thank goodness) drove there and did our Christmas shopping. They didnt have two items that the Mgr looked up and said that the Littleton BB&B DID show as in-stock. Frustrated I drove back to the Littleton location and NEITHER item was there. (Uuugh!) Talked to a different manager there named Johanna. Told her the whole story. She helped me order the items from the Pueblo store to my house directly for free. Really was impressed by both Amber and Johanna. Two amazing examples of customer service 👌 will continue to shop at the Littleton location only because of Johanna.
Good price and great people. Shout our to No
Lots of great stuff for the home. The store is easy to navigate and the lines move fast. Registered for wedding gifts here and they gave us scanners and we were able to scan stuff in for our registry. Very easy and fun!
Got what I wanted nice store ....!
I dont like the remodel. It seems disjointed. Also seems like less inventory.
Went for a curbside pickup. It was fast & easy. Staff member was friendly.
Good customer service, Carlos i believe he was a manager he was super nice and helpful! The cashier was very polite and nice!
Good customer service
Quick in/out. Check stand cleaned between guests.
Terrible Customer service
Very strong customer service and care!
I love this place. The staff is always very helpful, and very friendly. They have everything from pet supplies to sheets to every kitchen gadget imaginable, bedding, dishes as well as personal items.I WOULD recommend the store I love it.
Got some great deals with a 20% off entire purchase. Those coupons really work as I would have only bought descaler and ended up spending way over $200.
Easy to find what I needed or ask associate, I was in and out in no time.
Dont have much in stock. Maybe due to the Covid.
I had excellent service looking for the Taco shell plates....they couldnt have been nicer! Really enjoy BB&B! Also went ahead and bought some hair products!
My favorite place to shop for the home
Tons of cool items.
Warning! Dont be on the phone at checkout. Hostel and rude employee made sure to make it clear that she was completely put out while I was handling a business call at the end of the night. Too bad the warm greeting I received from the manager wasnt able to witness her behavior.
Purchased online, p/u next day. In & our in less then 5 min.
They didnt have what I went for even though its on their website. 🤔
As usual this time of year the store was packed. Good prices and high quality products. The main complaint I have is the long wait at the check out.2 cashiers for approx 30 in line
Love this store
Who doesnt love Bed Bath and Beyond. Had everything under the sun and some awesome deals. Definitely recommend for those that need home improvements as well as random kitchen, bed, bath items
Manger was very rude. Was not helpful in my return she told me to go home and look back at my bank statements then maybe they can help me.
Great place to shop 👌.
Pricey especially without a coupon.
Saved myself $30 on $100 worth of items by having them price match their website - weird that they dont sell things for the price as they do online. Anyways, saved myself the couple days of waiting by getting them in store. If I didnt need these items ASAP, Id probably just order online since the prices are considerably cheaper.
You cant go wrong with reasonable prices And 20% Off coupons. Wide selections and more kitchen gadgets you never know you needed! Very helpful staff.
I was just in this store and found their customer service to be absolutely unacceptable. The manager, Jessica, was rude AF when I called to voice my displeasure.They do not carry the butane for the crime brûlée torches that they sell. They only have 2 employees in the store on a busy Sunday morning. And jessica should find another job cause she doesn’t understand basic customer service.
I like this store.Its well organized.The staff is knowledgeable.And attractive, which definitely helps when youre making eye contact when asking questions.Theyre also very dog friendly.
New curtains + 20% off coupon= a great new look for my living room!
The service here is exceptional. The employees help find items as and if its not in the store theyll order it for you!
People are friendly and they have items that you cant find easily.
This is a dangerous store for me. It is one of my go to stores for kitchen gadgets and supplies, among a few other things. Love the coupons.
They were trying to give me a gift card for my refund. Even though I had a receipt and had just bought the item like 5 days before. . That was hilarious
At least I cant imagine walking into that store needing something for my household in terms of utensils, fittings, or cosmetics that I wouldnt be able to find before I walked out. Can be a little bit of a sensory overload trying to figure out what you want when the shelves are as loaded as they are with what half look like products with the As Seen on TV logo emblazoned upon their packaging, but hell, I finally managed to get a comforter thats up to speed with my high quality tastes. Boo yah.
Im not just another pissed off ex-employee. Just a warning for the world. This is the worst company in the world to work for. You cant make a decent amount of money. They push you until you quit. Management is terrible at every store. Human Resources doesnt even contact you after a complaint. Please heed my warning and apply anywhere but here.
Amazing customer service from the phone to in the store! Highly recommend this location! They saved us alot of trouble on Thanksgiving for a pan that we could not find anywhere else to a gift for Christmas we could not find anywhere else! They are awesome!
I spent several hours here and couldnt find what I was looking for...split California king sheets. Just learned that this is a very unique sheet set. I had two associates work with me...and they were both friendly and helpful. They helped me find an option through their website.
Beautiful, takes the words out of my mouth, thank you Ashley
Great local place to pick up a carbonate cylinder refill for your SodaStream, they have 60 and 130 liter cylinders at the registers and the customer service desk. Dont forget your 20% OFF on any single item coupon! This location something has the Soda flavors on sale, they have a good selection.
It is always clean. The clerks are helpful.
Very helpfull staff.
I dont often write reviews, but I am going out of my way to write as the store went out of its way to help its customer. I have been shopping at Bed Bath and Beyond for years and intentionally include Bed Bath and Beyond to check if the product is offered. Theres something to be said for a brick and mortar store that you can go to and be addressed as a valued customer over and over again, if needed. Austin and his team including Brenda, Lorraine, and another helpful woman whose name I dont recall were all very helpful in taking very good care of this loyal customer. I would be hard pressed to think of an example in the 10 plus years I have been shopping at this chain where I was not satisfied and tonight is yet another example where the store went out of its way to help. I highly recommend Bed Bath and Beyond to anyone. Make sure to keep your coupons!
We were doing a gift registry. She was very helpful and took time with us. Loved the site. Los of cool stuff.
The c/s was exceptional. The person I asked wasnt sure but took the time to find the answer for me. His name was Nick thanx again Nick ☀️
I picked out a fairly expensive bedding set that was on sale. The marketing was very intentional and clear what was on sale. I verified I had the correct item and headed to checkout. The lady rang up my items, and they werent on sale. I showed her the marketing and she wouldnt honor the price, and said the computer system is always correct. Furthermore, she refused to use my 20%off coupon because she couldnt scan the barcode. Ill never return to this one. Ill only go to the one by my house. If my company wrongfully marketed items, I would honor the deal and remove the marketing or appease the customer!
No more yankee candles. ....
Gotta love this place ! They have all the cool stuff for the house and always the best price !
Don’t shop at Bed bath and beyond they have the worst customer service. I wouldn’t even leave 1 star for this location. There also never seems to be a manager around, just a bunch of sassy kids working the counter.
Spent roughly 45 minutes there this afternoon. The store was busy, crowded, and poorly organized. Aisles are so narrow that two shoppers cant pass one another if they have carts.We were able to find nothing for our new California King mattress - no sheets, no comforters, nothing. Looked for an oil diffuser and could find only small ones that were USB powered, or huge ones with integrated Bluetooth speakers. There was no middle ground in that selection.Further, merchandising here is frustrating because the shelves where products are stocked are so high that no human being, even a tall one, can reach anything on the upper shelves. To further complicate matters, stair ladders are stored in the already-crowded aisles to access the items that are stored on the upper reaches of the shelves.Finally, we realized that much of the stock is not labeled with prices, either on the box, or on tags on the display shelves. We had to find and employee to tell us a price on the item we were looking at; this was the one bright spot and the reason that the store doesnt get a one-star review. She pulled a cell-phone sized device from her pocket, pressed a couple of buttons, then scanned the bar code on the shower caddy we were looking at and gave us the price. She was pleasant, efficient, and helpful, so that was the one bright spot.We came with a bunch of coupons and were prepared to spend a lot of money on bedding, a diffuser, a shower caddy, and various other items, but we left empty-handed because we were so frustrated with the store.
I just love going in there and seeing all the cool new gadgets, always come out with more than I was planning to buy.
Made a purchase from a wedding registry. They were very helpful! They made it easy!
Only place I can buy refills for soda machine. They also have very interesting things.
Shopping two days before Christmas and the store was in order and clean. They had employees monitoring the check out lines and personally escorted folks to the shortest line. Well managed on a busy shopping day.
Nice selection of all home items. The store is a bit crowded and sometimes the buggies have to be left. In an area where there is room.
I called today in a panic because I have an event tomorrow and our chocolate fountain fell through. I had a million questions with limited time. Every customer service representative I spoke to was patient and kind even though I know I can be demanding and high strung at times. Keith thoroughly went through your current inventory and gave me options that met my needs and answered my tedious and sometimes repetitive questions with not only patience but also with extensive product knowledge. I really appreciated the entire experience and can not wait to buy from this company and specific store again. Thank you to the whole team!