user
American Tire Depot - Lompoc
303 E Ocean Ave, Lompoc, CA 93436, United States
Appearance
American Tire Depot - Lompoc
Comments
Le
Review №1

The new manager Antonio is amazing! He got me the best deal he could. He was very honest and upfront about issues with my car, which I can appreciate. Ive always taken my vehicle to this location because the team there does such a good job and dont try to pressure you into doing something you cant afford at the moment. I recommend them to anyone looking for top notch work with a team that puts their all into servicing your vehicle. 5 star service

Ha
Review №2

I was in need of new tires and my employer recommended American Tire Depot. I’m glad he did! I called around and found that American Tire Depot offered the best price for what I needed. All staff members I spoke with were helpful and friendly. My husband and I will definitely come back again. Thanks!

Ki
Review №3

Juan was fabulous!!! He was courteous, went above and beyond! He not only put air in my tires but saw one was low so he checked it for a nail or something and sure enough there was something in it. Repaired it!!! I also got my oil changed. I am so impressed with him I am telling everyone!!!! The Manager was very nice also!!So thankful!!!

Le
Review №4

I was delighted to wait to have my air in the tires checked for 20 minutes while no one to do it came out. Perhaps a more efficient staff addition is needed. Wont go back

Ni
Review №5

Absolutely amazing company!!! Will never take my car anywhere else!!! The gentleman are so kind, efficient and helpful! I’ve told all my friends about American Tire Depot and will continue to refer everyone to go there! Not only did they change my oil at a great price, but they also helped me with putting on my new tags and removing all the old ones. They couldn’t be anymore courteous! I returned because about a month ago they helped me with a nail in my tire when no other shop had time to do so, and didn’t even charge me! I’m so grateful I stumbled across this place!

Ma
Review №6

This facility will ruin your AC while they claim to change your oil (They actually never reset our mileage counter and wrote the wrong amount on the sticker. So do they even do that?) 1/5. They treated us like we were crazy when we told them what happened after we picked our car up from them. Do not go here. Go somewhere else :)

Ro
Review №7

I am a loyal customer of American Tire Depot, the customer service has always been top notch for myself. I am very appreciative of them taking care of me all the times I have had a nail or a screw in my tire in a very prompt way with no cost. I highly recommend their service!

Li
Review №8

Fast, friendly service. Took care of the nail in our tire quickly after a long road trip. All other customers I saw were happy!! Recommended!!!

ru
Review №9

Antonio, the manager- courteous, friendly, Knowlegeable, working with replacement warranty tire personnel, he provided me with Outstanding tires for my SportTrek RV, Juan, the service personnel, courteous, Knowlegeable, performed the tire Nitogen fill, balancing and torquing of lugs, Fernando, Juans assistant, hard working, good tire prices; Job was done as promised with superior tire perfomance and road hazard guarantees.

Ro
Review №10

Professional and very helpful. Came over right away to address my issue and helped me to get back on the road quickly.

Ga
Review №11

I can pop in at any time and they always make time for filling my tires with air, or giving me a great quote on tire service and parts! All at great prices - or free (air for tires). The employees are friendly, fair and always willing to help.

Pa
Review №12

Mike was great and the work seems to be ok. The only problem was that when I called and talked with Lee to make the appointment she thought that it would take 45 minutes to have the tires installed.When I got to the store Mike told me it would take 90 minutes.It took 2 and a half hours!It’s a good thing that I didn’t have anything else planned that day.

L
Review №13

Got me in the same day for an oil change. Very reasonable prices and fast. Definitely will get my oil changes from now on.

Ve
Review №14

I was told what was wrong with my car. I took it to my mechanic and he verified what they told me. They tried to align the wheels three times but were unsuccessful. I need new tires. I was given a quote and will work with ATD to get a better price. I will buy my tires from ATD and I hope that will solve my alignment problem. I am glad I went to ATD!

Re
Review №15

I went there to get 4 new tires for my infinity. In the process of them changing out my tires they brake a sensor for my tires and blamed the previous machanics that changed them which is impossible because they were the only ones that touched them. They found out that my rack and pinion was broken on both sides so i had them order it so they can fix it and do an alignment which they didnt. The next day i go back to them and tell them that it still making a sound and it still seems like its broken they drive it and tell me that i need springs. My front 2 tires went bold and my align was all messed up. Even though I have still have a warranty on them i would not take my infinity back to them. I had another machanic do the job they were suppose to cheaper then what they charged me and he did a Great Job

Br
Review №16

I never wrote reviews ever. But I had such an amazing experience here! The workers are SO nice . I went in for new tires and I was in and out within 30 minutes. The prices are great. Great place couldn’t be happier!!!

Ka
Review №17

Best tires installed by the best shop. Love my new Pirelli Scorpions. Highly recommend both. Thanks again.

Ve
Review №18

Im new to the area, just moved here on Thanksgiving week, and I picked up a nail already. I looked for a tire place I was more familiar with, Big Brand destroyed my suspension on my car so I avoid them now. I found American Tire Depot on Google Maps and headed down there. They were able to repair my tire, no charge, and pointed out that the tire was going to need to be replaced soon, but not now and didnt try to selle on a tire like most places Ive been to. They also suggested an alignment, which I agree with as one side of my tire is way more worn. They didnt charge me for the tire repair. I have much respect for their non pushy, friendly and informative approach. Definitely my new tire place in my town!

Da
Review №19

Hi needed a flat tire fixed and another tire mounted on a rim for our side x side. After checking the flat, I was told it had a crack and pin hole on sidewall. Being a trailer tire, they advised that it needed to be replaced. Luckily they had them in stock, replaced it and called when I could pick them up. Great service, timely because they were busy. And great price on tire. Very happy with their work, courtesy, etc. will be using them again and highly recommend.

An
Review №20

I received professional and prompt service even though I called for a last minute appointment on a holiday weekend. Would recommend.

Ku
Review №21

They are the best value in town, I like the quality of their work. But their wait times can be long as they stay busy.

_
Review №22

Nice customer service, and the work was done promptly. Will be going again!

sl
Review №23

After buying tires here last year, its nice to know rotation and flat fixes can be done quickly. Nail removed from my tire, tires rotated, and back on the road, much appreciated. Awesomely easy, highly recommend. Thanks

Me
Review №24

Excellent customer service! Mike help answer all my questions and got my car fix at a affordable price. Love this place

Ru
Review №25

They are the best. Great professional service! Done right the first time. Doesnt try to oversell. Always quick and best pricing!

sb
Review №26

I recently went here about a week ago for an alignment and to get some tires, when I came back my front bumper was completely broken, I never received a call about it or anything, after talking to one of the staff I was told it would get payed for bumper and I would receive a call from the district manager, I still have not received any information... (UPDATE) tire depot contacted me and make everything right, the manager and district Manger were very nice and helpful thank you.

pe
Review №27

Very good service and great people. Had my front truck tires wearing all un even and they said I needed an alinement and sure enough they were right. took about 30 minutes and soon as I got back on the road I could tell they did a great job. Easier steering could take hands off wheel and tracked great.Cant say enough how happy I am with the service. Great job and thanks american tire depot of lompoc :)

Dw
Review №28

Antonio was awesome in his customer service. Him and his team got us taken care of with out any hassle. Appreciate the great job that was done. Willing to continue to do business for all my tire needs in the future.

Ju
Review №29

I call them up for a same day appointment no problem I took the car in they serviced it they call when they were done. Great service

Sa
Review №30

The staff at American Tire Depot are great.I was assisted by Antonio at check in and when I checked out.He was friendly personable and courteous.Took my vehicle in for an oil change and tire rotation. Work was completed promptly and efficiently.An issue was brought to my attention and was referred to Perry’s to resolve the matter.Thank you all for a great experience.Keep up the good work! We appreciate all that you do.

Vi
Review №31

I needed to leave town at the last minute and needed tires. No one else could help me or even attempted to. After visiting their website at 3am I woke up to an email from them with a tire deal. I messaged back explaining my situation and suddenly had an appointment for 9am! When I arrived I was greeted promptly and my car actually went in right away! I had a great conversation with the service manager and before I knew it my car was done and I was on the road! Customer for life for sure. Oh yea, the total with an oil change and alignment was cheaper then what I’d expected and much cheaper then the other place I used to go. You guys are awesome!

Pe
Review №32

Did not return all old parts as requested. Overpriced labor. Would not recommend.

ca
Review №33

They fit me in super last minute and were so quick!

Ta
Review №34

My experience was awesome, the staff in this establishment are very knowledgeable helpful and go above and beyond. I was very happy with the service I received. Thank you guys you do awesome work. I highly recommend this place I will be going for all my services on all my vehicles. I have recommend you to others😀 see you on my next service.Thank you,

Ma
Review №35

I visited American depot at Lompoc for the the first time today and it was a very pleasant experience. Upon arrival, I spoke to the manager Carreno who was very friendly and polite. They did my oil changed, gave a complimentary brake inspection and tire rotation in 45 mins on a really busy morning for a really reasonable price. Thanks guys, I’ll be coming back to you.

Se
Review №36

Friendly and helpful service. 4 new tires were installed in under an hour. Setting up the appointment online was easy and there were no unexpected charges.

Ju
Review №37

American tire is fast, efficient and the team is so pleasant to work with. I highly recommend them for tires or oil changes. I will be taking my car to them for brakes as well and know they will do an awesome job!

ma
Review №38

Went in for a oil change expecting to pay around $55 left with the oil change for $25 great customer service

Le
Review №39

They were very courteous and professional and got me in& out very quick!

Pa
Review №40

Excellent service. Juan was very helpful and prompt. When he found that the flat tire could not be patched, I was able to purchase a new one and he installed it immediately!All employees wore mask.

Ma
Review №41

This is a great place to get service at. Went to other places and they charged way to much for service.

Lu
Review №42

The staff here is friendly and the prices are always good whenever I stop in for service. They always are quick to get back with me for my questions and will inform me of any ongoing deals at the moment.

Da
Review №43

I was vacationing in the area and I saw I had a leak in a tire. I brought it in and knowing I was on vacation they got me in quickly. Awesome service. PS - they directed me to a local restaurant for a quick breakfast and it was great also. Thanks J. Zepads

Br
Review №44

Calvin was extremely helpful at answering all of my car maintenance concerns. Honesty & transparency is really key for me when dealing with sales & I love that I felt comfortable the entire time during my interaction with Calvin & American Tire Depot. Highly recommend! & will return again for future service.

Da
Review №45

The manager was very helpful, and they met my tire needs, I would recommend the 100%

me
Review №46

Professional, experienced and excellent customer service. Our whole family gets our vehicles serviced with American Tire Depot. Would highly recommend!

St
Review №47

Prompt and friendly service at a lower price. Perfect combo. I will be back.

ma
Review №48

The staff were friendly and professional. They were also great about taking the time to give me the best price. They ordered my tires and they got there 3 days early so they called me and took my car in that same afternoon. I will be going back in the future to have our other cars serviced as well!

Sa
Review №49

I needed new tires ASAP and American Tire Depot was able to work well with me. They ordered my tires and had me scheduled for installation the next day. I received a phone call for updates on the ordering process, and any action they needed to take while servicing my car. Both people I spoke with, for the initial inquiry and the day of were friendly, informative and straightforward.

Ja
Review №50

I had set an appointment & upon arrival the guys got to work. The guy at the counter was both professional & personal which was nice. Thank you for the prompt service. I’ll be using American Tire Depot agian.JB

Pr
Review №51

As a small business in Lompoc.. these guys have the speed and price to help keep things easy when it comes to vehicle repair. Highly recommend

La
Review №52

All employees I came across, were both extremely kind, and helpful. Loved that they put the right amount of oil in; as I left our local BBT before, with my oil light still on(due to low oil levels... after BBT JUST changed my oil). I will definitely be back.

Ke
Review №53

Very military friendly. Took me in last minute when I was PCSing from Vandenberg California to Biloxi Mississippi for a great price! Don’t think about going anywhere else. Save yourself time and just come here.

ja
Review №54

Im so happy everytime I use American Tire. Their customer service far exceeds their competitors. Their pricing Is reasonable and they always help me get right back on the road.Thank youYou are priceless to me. Jari Blake

Be
Review №55

Walked in for their free alignment check. Spoke with Juan who helped me with the papers. He is a great guy with a good attitude even it was too early in the morning. He hooked me up with a discount after showing me that my car need alignment. Best price in town with a great attitude. I hope they keep it that way.

En
Review №56

Tire depot and Lompoc has great service and great prices I was very pleased as I did go to other tire places only to come back to American tire Depot Very friendly, happy to do business with them again. Antonio the store manager very professional.

Da
Review №57

Really nice people who are both friendly and professional. They do GREAT work for very reasonable prices, and they move tight along so you are out in good time. Wonderful shop!!!

Ma
Review №58

Great affordable price, helpful polite staff, and wait time is amazingly quick just ask quick as jiffy lube but 40 dollars less!!

am
Review №59

I took my van in several months ago to get new tires put on. I noticed recently I had a tire running a slow leak I called yesterday and they were able to get me today. The fixed my tired and I am good. They are very nice and professional

Lu
Review №60

Fast, honest service. Done right the first time👌🏻.I was told what issues my truck has without pressure to fix it imminently. No fear tactics. Very friendly staff, with a movie to watch while you wait. I’m satisfied😊Review #2..I came back for my next oil change, and it was done in no time. Same friendly staff and all my questions answered. **I came by on 4 separate occasion between services asking for air in my tires, met again with a smile and no pressure to schedule my next appointment. Can’t say enough good about this business👌🏻👌🏻Review#3 Firstly, I need to thank these guys for all the times Ive stopped in with both my truck and my motorcycle to get air in my tires, and they are so nice about it! I came in today to get an oil change, and new fuel and air filter. I came in with no appointment, and even though they were obviously busy, got it done inside of 2 hours. Super friendly guys, and reasonable prices 💯 👍🏻

Br
Review №61

Friendly service!! Definitely will be back

Ma
Review №62

Gracias great job. Very professional thank you again

Ke
Review №63

Excellent customer service and quality tires at a very reasonable price. Will be purchasing my truck tires there next

Wa
Review №64

I just have a visit to this small city. My rental car had a tire leaked air. I asked for help. The guy in the shop aired the tire for free, and I backed on the road in just few minutes.The residents in this city please shop this tire shop, to support all the great people work there.Once again, I am very appreciate your help this morning. So I can safely arrive to my next stop in LA.

Su
Review №65

The gentleman that helped us was very knowledgeable and help me get my car in working order. I’m highly impressed with the customer service and with the workmanship I would definitely recommend this place to anyone I’m definitely going back for the future to have more work on my car thanks guys

An
Review №66

I called to have my tires rotated. They got me in the next day. I got the times mixed up and was there 30 minutes early. I was prepared to sit and wait til my turn. But, no I was in and out in 20 minutes. Recommend them to everybody I know.

Ce
Review №67

Super helpful, friendly, fast and most importantly honest. Great service, thank you!

St
Review №68

Great service. Took care of my car. Just had an oil change and a new set of tires put on. Thank you. Also let me know to keep an eye on my breaks. Said they are about 40% good but when it gets to 20% and I can start hearing a certain type of noise from them it might be time to change them. So Thank you for the heads up on that. Also the pricing for a new set of tires was great. Compared to another place where they said it would be over $500 for them. That was way to much. So the pricing here was way better. Paid way less.

Jo
Review №69

This place has good prices for tires, but they cant keep appointment times to save them. I still go for tires if they have great deals, but honestly, I stopped going to them for regular maintenance. Its annoying when you have to wait 40 minutes after your appointment for your car to get worked on.

Ro
Review №70

American Tire Depot aligned my older Durango in a professional manner. They put it up on the rack and showed me all of the places which could require attention in the future, and then gave my car an absolutely perfect alignment. The car drives like new! Thank you!

El
Review №71

Excellent service and prices 👌🏼.. Manager gave me a great price for new Toyo tires, including alignment. For sure I am coming back for future services. Thank you guys!

Mi
Review №72

Least expensive conventional oil change I have found in town.

Al
Review №73

I was able to get my car serviced in a very timely manner. I would definitely recommend!

Ca
Review №74

Super respectful and helpful! Always provide great prices. Offer military discount as well. Only place I take my vehicles for maintenance! Recommend!

Mi
Review №75

My truck was having problems with the rear brakes. The guys diagnosed the problems and showed me everything that needed fixed. They worked on it all day until it was finished. My wife is extremely happy that the brakes work so good, I feel they did a great job.

Ga
Review №76

Very quick to get me in for service and get my job done!

Fl
Review №77

Really helpful and nice men I liked how Lompoc helped me ..never go to Tulare ca those people are rude and I’ll never go back there I feel as they ripped me off

Jo
Review №78

Was assisted by antonio he gave me a great price on tires couldn’t complain very well costumer service highly recommend getting tires from them great deals and prices forsure!

Al
Review №79

I love this place. I got a flat a few years ago and they patched it up for me. I have been coming here ever since. Awesome employees, great prices on services. Theyre honest and caring.

An
Review №80

The shop messed up my tire size it was rubbing Against my cars wheel well tell I was able to get another one .

Pe
Review №81

I was impressed with how careful they were with my classic car

Ky
Review №82

Great service, great communication

Ra
Review №83

My experience was great. David was very helpful and worked hard for my business. I was originally going to go somewhere else but after talking to Davis about their services and the fact that they “price match.” I chose to get my tires there. The service was quick, for a tire shop, and all the mechanics did a great job. I will definitely recommend them to family and friends.

Ji
Review №84

On time service with required appointment. However, phone system was out of order so I had to drive tk the store to mzke an appointment. Otherwise, good customer service.

C
Review №85

Took my car in to get the tires changed. I dis end up needing some other things so I paid for them. The guys were super friendly. David was super nice. One of the guys working on my car gave me a ride home so I didnt have to wait. Then my car was ready David came and got me at no charge. Service was pretty quick with all I had to get done. Rates were reasonable to say the least. David worked with my budget. My tire pressure came on while I was driving shortly after leaving. So I took it back in . I didnt have to wait to have them check my vehicle . Had the issue fixed in seconds. I came out from Vegas during a family visit. So glad I did. Super friendly and professional. I would definitely come back. Thanks again guys. You guys are awesome. Wish we had great places like this in Vegas. Wait time was fast. My car was taken in in less than 10 mins. By far one of the Best places I have been!

Ad
Review №86

Got to me quickly and took off my stripped lug nuts no problem. Very thankful.

Er
Review №87

Great and easy service!

Ev
Review №88

We seemed to have a leak on one of our tires and they happily checked it our for us at no cost. They solved the problem and our van has been fine since. Thank you very much.

ed
Review №89

Very good customer service they got me in got my car serviced in about an hour i will be useing american tire depot from here on out takeing my truck in for service tomorrow thanks guys.

Am
Review №90

These guys were so great! Im from out of town and I had a problem with my car overheating. They were able to do a pressure test right away for free. They found out it was the water pump, and instead of saying how to fix it there, they advised me to take it to my dealership as the part should still be under warranty. I would have never known. Not to mention that they offered pastries on my way out of my free visit! So grateful!

MI
Review №91

Todos Los personas que trabajas a la American Tire Depot, 100% Professional in Every Detailed Attention too All Customers, including myself, for my safety and others, their curtisy went beyond their job quo...I am sending this 5 Star workplace too FACEBOOK & MESSENGER, SO YOU KNOW WHERE TO GO IN THE FUTURE..MR.MICHAEL ANTHONY RIOS/Retired Disabled American USARMY Veteran..oooaaahhh!!!

Sa
Review №92

Just stopped by to see if they had time to fix my tire that had a slow leak. Got me right in, they were very nice, and fixed it complementary! 🙌

Sh
Review №93

I always do all my business with American Tire in Lompoc! They are friendly and efficient!!

Ri
Review №94

The staff was courteous and very helpful. The work was completed with no issues and within reasonable time. The cost was as stated, and I am very satisfied with the work done.

Ma
Review №95

Very friendly and helpful! Prices are fair compared to other locations.

Ri
Review №96

The professionals here asked me for an appointment time that was good for me. As soon as I showed up they pulled my vehicle in the shop and got me fixed up quickly. Great service!!

Ma
Review №97

It was the best love your customer service. Will tell all my friends and family about American tire.

Su
Review №98

Thank you for as always excellent and prompt service. You suggested great tires and got them quickly installed. Thank you!

Wi
Review №99

I think they did a great job. Friendly & professional.Why not 5 stars? Online system allowed me to pick the tires I wanted, those tires were not available in the store & I made the substitution. Sinc I was buying for a 15 year old car I was looking for cheap so it wasn’t that big a deal. I just don’t think it is a good idea to make you think they have a product when they don’t.

S
Review №100

I dont recommend this place for a number of reasons. I received a coupon in the mail for a bargain oil change and free alignment inspection. The person working the desk said they saw all kinds of problems with my car, and for one of them the parts would have to come from a dealer. I know a little bit about cars, and I had never heard of this special part before or the problem he said it would fix...he said he would call me when he found it..thank goodness the call never came. He never wrote down any of the problems he mentioned. The alignment report was just plain bizarre, showing problems where there were none. I know this because I took it somewhere else to be looked at as the alignment was much worse when I drove out than it was when I drove in. The place is filthy. I had an appointment, but I waited almost two hours anyway. I happen to be female - women beware of this place!

Information
78 Photos
100 Comments
4.7 Rating
  • Address:303 E Ocean Ave, Lompoc, CA 93436, United States
  • Site:https://americantiredepot.com/store/Lompoc/?utm_source=GoogleMyBusiness&utm_medium=Website&utm_campaign=Lompoc
  • Phone:+1 805-736-3103
Categories
  • Tire shop
  • Auto electrical service
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations