What a great and memorable experience I had at Richter’s Jewelry store this past summer. We had two wedding bands that didn’t fit anymore. We are celebrating our 50th wedding anniversary and wanted to do something with our original rings.Paul designed a pendant that connected our two bands together and then he put my diamond from my engagement ring in it. I cried when we saw our rings in a beautiful pendant that I will wear every day.I also had diamond earrings that I hardly ever wore. Paul designed a ring with the two diamonds that also included diamond chips from my present wedding band. It is dazzling and I will wear it as my wedding band for hopefully many years to come.If you have wedding bands and/or jewelry that either doesn’t fit or you don’t wear anymore but they still are of sentimental value then take them out of the drawer and head on down to Richter’s Jewelry in Londonderry, NH. Amy, Paul and the team were so patient with me as I couldn’t make up my mind what I wanted to do and I will be forever grateful to them for helping me decide.
Paul, Amy and the entire staff are friendly and knowledgeable. I never feel rushed at the studio and have had Paul design pieces for me that I receive so many compliments on .If you are looking for a truly personal experience Richters is the place to go .
My wife had an accident and her wedding and engagement rings had to be cut off. The folks at Richters helped us with replacement rings that slid on her finger using a hinge. We were so grateful to them for all their help and patient understanding. In today’s world, the kind of customer attention and caring we received is rare. We will never go to another jeweler. They are the best, the very best.
Paul, Amy & company continue to set the standard for quality of work and customer service. I have been shopping there for over 15years and cannot picture buying a piece of jewelry from anywhere else.
Amy and Paul are fabulous. Great place to buy or have jewelry fixed. They never pressure and can work with you to pretty much design whatever you’d like.
Highly recommend working with Richters! My husband purchased my engagement ring here and worked with them to create me a custom piece. It was a no brainer to come back here for our wedding bands. Staff is knowledgable and professional. Cant say enough good things about Richters!
I purchased my fiances engagement ring and wedding band at Richters and found their service to be excellent! They are very friendly. The staff member who helped me, Briana, always remembered me and my fiance when we came in. She was helpful yet not at all pushy while I was still considering rings form a variety of stores. Their selection of jewelry is beautiful and unique, and their master goldsmiths are talented and very willing to work with you. I would highly recommend Richters to any man shopping for his special lady!
I had my engagement ring and my wedding band done at Richters - excellent workmanship and reasonable prices. Just want back again recently for more jewelry designs and Paul is great to work with. His eye for design is excellent but he still defers to the customer on what they want. I now live in Massachusetts but will drive a good distance for their service!
My family has been going to Richters for years. They are extremely helpful and friendly. They can do anything you need and will give you a great price for the work. My soon to be wife and I got our rings from them and I got her engagement ring from them. We could not be happier with Richters!
Richters is amazing! They were so warm and welcoming. They helped my fiancé choose the right engagement ring and even tracked down the employee with the smallest fingers to model it, so he could get a better idea of what it would look like on my finger. When I showed up to get it sized, they were so attentive and friendly, made sure we had coffee/champagne/water, sized it on the spot and had a special gift bag filled with congratulatory goodies! Cannot recommend them enough.
Just picked up a Sterling silver tea set Paul polished up for a wedding shower for my mom to give. Beautiful! My husband and I picked out our wedding bands here too. Swing by Paul loves to design.
I was looking at engagement rings and decided to check out Richters. They were very professional and knowledgeable. Kayla and Paul were amazing! They were very patient and explained everything the whole way thru. These guys have been in business a long time and it shows. If you want the best quality for the lowest possible price Richters Jewelry & Design studio is your place.
I went in to have a special piece designed and made. They were welcoming and interested in what I envisioned for the piece. I went to another jewlery galleria and was not treated very well. This is the best choice I have made!
Outstanding design, craftsmanship, and customer service! Our engagement ring is custom, one of a kind, and a beautiful meaningful piece. Well be back for our wedding bands! Thank you, Paul!
No pressure sales makes this place delight. I brought him my wedding band for resizing, and he did an amazing job. The owner was extremely helpful, explaining the whole process to me. Very friendly staff.
From a stock piece from over 20 years ago, countless small repairs over the years, custom made wedding rings for my husband and I, and even turning an old set into my sons engagement ring for his future bride and so much more, Richters is the only place to go. The teams passion for making sure youre happy with your choice is second to none. Even when ordering something from a catalog, or buying one of Pauls many gorgeous custom pieces, theyre all treated with the same passion and enthusiasm. Paul, Amy, Feli, Kayla, Kaleigh and the rest of the Richters team are wonderful and provide a non-threatening and warm atmosphere to allow you to learn and feel confident about all of your choices.
Extremely professional and knowledgeable jewelers. Every time I work with Paul, Amy or anyone from the team, I am always treated with respect and over time, they have built so much trust in my mind. I could recommend Richters Jewelry and Design Studio more!
Richters is a wonderful local business, that I highly recommend! They helped me through buying an engagement ring for my now wife, as well as helped us with our wedding bands. The service is second to none, it is a pleasure working with them. My wife and I look forward to buying jewelry from Richters for years to come!
These people are the best. I have done business with them before and they have always been fair and prompt with repairs I needed done.Today I brought in a Christmas ornament that my son had purchased for my wife last year before she passed away.Some how the braided wire that loops together to hang it got broken.I went in and asked if there was any way it could be fixed.I explained how important it was to me and my family.the girl said to leave it and would call me back this afternoon.I was home about 15 minutes when I got the call saying it was fixed and ready to pick up.I drove down and picked up the ornament and asked the girl how much I owed her she said no charge.I was taken aback to see there are still nice people in this world that will help others at Christmas.I will always be indebted to them and Iwould recommend them to anybody.Thank you again Richters Jewlers you dont know how appreciative I am. Merry Christmas and Happy NewYear. Eddie Bowman, Londonderry, NH
I frequent Richters, and am always impressed by the staffs knowledge, amazing selection of unique and gorgeous jewelry, and friendliness of all of the staff! I have multiple pieces from Richters, which I receive many compliments and inquiries on! One is a beautiful bracelet designed and made by Kaleigh Dingman. I get all of my jewelry cleaned and checked here regularly, regardless of where they were purchased. They are honest and helpful regarding fixes and adjustments needed. I also love getting to pet and love Riesla and Ritzy when theyre in the store!!! Overall an amazing jeweler made even more amazing by being a fantastic local business! I recommend and send everyone I can to Richters!
Great layout and seemingly nice merchandise but the customer service needs an overhaul. From expectations to general dialogue. Its very poor and doesnt meet the standards the business seems to hold itself to.