If I could give zero stars, I would. My grandmother utilized their oxygen supplies for less than 24 hours before being admitted to hospice. We immediately notified Lincare that we no longer needed their supplies, as hospice would provide all oxygen needs. Upon her passing 2 days later, we again notified them, and again requested that they pick up their equipment. We are now 5 days after her passing and they still have not picked it up. But what’s worse is that they continue calling us about the oxygen, apparently having made NO notation on the account that the patient, my grandmother, has passed away. So, my poor mom has had to tell them almost daily that her mom has passed. Wow. Talk about insultTo injury. You would think that someone over there could make a simple notation that the patient is no longer with us so as to maintain some semblance of decency and/and sympathy. Now they call again today, and we explain again today that she is gone. But now they want to let us know that we will be billed for a full month of service, when in fact we utilized their service for less than 24 hours. We have had their equipment at our home for less than a week, pleading with them to come pick it up for the last 6 days, so we don’t have to keep seeing it as a constant reminder of her passing. This business is so poorly run. The customer service is non-existent and bordering on harassment riddled with stupidity and insensitivity. please, if you have ANY choice other than this one, choose someone else for your oxygen needs.

I Ben calling everyday they said someone is coming out with my order but no one comes or call

Terrible at delivering oxygen supplies. No reliable service on weekends if needed.

Horrible customer service. I am a Home Health P.T. and was trying to give this company a referral, but the woman answering the phone at the Orange office was flippant, told me it would take 1 to 2 weeks to provide if we even have the equipment. Poor attitude and turn around time for a patient that NEEDS equipment, I will absolutely be referring ELSEWHERE.

Ive had a CPAP for 8 years and recently decided to use a company near my home to purchase a new CPAP and supplies. I called Lincare every single day for one week. Every time they said they would call back and didnt. Finally, I talked to a manager who said they received what they needed from my Dr. and needed about another week to hear back from insurance. I waited a week, then two weeks and never heard back. I called Lincare and they said they needed more information from my Dr. which we provided immediately. Lincare said they would call as soon as they received the info and never did. I called a different company that had my new CPAP and supplies at my house within 10 days with no hassle. I still havent heard back from Lincare, in fact, Lincare NEVER called me once! STAY AWAY FROM LINCARE!!

Git wrong info from them. Called and was told that they werent in-network. Later called another office and was told they are in-network.