I called ahead looking for a product because I was traveling there from a distance. I spoke to a service rep and informed her that I would be picking it up for my stylist. She simply said that’s okay they would just need to give the okay over the phone. Great right?!I drive 20 mins to the store and the product is waiting for me behind the service desks my stylist is on the phone ready to give the okay. Then comes the problem:“Do you have an account here? Does your stylist? You can’t shop here without an account.” Well Kaitlyn, however you spell her name never mentioned needing an account before I drove all the way there!Thanks for absolutely nothing!
My #1 go to place..
Absolutely love my girls at royal!! theyre always so helpful and so sweet! if I could give them 100 stars I would!
Everyone is so friendly and accommodating. Its very organized and easy to find what you are looking for.
Great products highly recommend for professional hair stylist
They always have everything I need and are very helpful
They had everything i was looking for
They close too early on Saturdays.
Staff is awesome