This is a great location with complete full service and extremely professional individual working the counter. Bryssa was very helpful and we were in and out of the store in literally next to no time at all. Her caring customer focused work ethic is outstanding! We will definitely be back when the need arises. We had notary and copy work done while there. Cant say enough good things about the service! Bryssa is a dedicated, professional and knowledgeable worker and she deserves accolades. Thanks!Terry and Lorie Day
Every time I have come into this facility the service has been awesome. Whether it’s slow or majorly busy the service is top notch and customer service is always the best. I want to thank you all for that 🤩The last time I was in Gracie helped my sister and I ☺️We were in and out in a flash ☺️ Lunch would be nice for service like that ☺️
I had a very positive experience at the UPS Store today - many thanks to Dorothy. I was shipping a picture to my daughter in Albuquerque. Dorothy was friendly, patient and kind in helping me with this situation. I am grateful to her and thank the wonderful people at the UPS Store for their attention to customer service and meeting the needs of the public. Kindest regards, Dr. Dan Finley.
Please know that Lyla helped me transact my business today with a cheerful, professional, and skillful manner. I appreciate this store for all the different products available and the outstanding service rendered.:)
BryssaWe went into the store with a copy, print, and lamentation project. I had been struggling with it and getting no where. Byrssa stepped up and took care of it. Good outcome as far as quality and timely completion. She was very pleasant and professional. Worked through her lunch and not one complaint or whimper from her. She is great. Way to go UPS Store!!!
We went to the UPS Store in Lynn Haven with several return packages, multiple QR code’s Lyla was very helpful when assisting me with what I needed on my ended. She also worked quickly and efficiently at assisting not only me but also other customers that were there too! She is a hard worker and a major asset to the company. 😊👍🤩
I decided to come here because I needed to ship my artwork to a customer and the reviews stood out to me. I came here and had a great experience. Shaynon is so patient and helpful. I really appreciated her being knowledgeable about shipping times and answering any questions I had. This was my first time using UPS but it definitely wont be my last. Ill be coming here more often. Thank you.
Lyla was amazing she was so helpful and took the time to help us get it right. She deserves a raise. She made sure my copies were perfect before she cashed me out.
I visited this store today to mail a package. LYLA helped me to choose a delivery option that would be best. She was amazing ! Kind and Courteous and had a beautiful smile. Thank you LYLA !
Lyla was a true professional! Greeted me with a smile, walked me thru what she was doing to ship my documents to a family member. OUTSTANDING CUSTOMER SERVICE...Boss-take her to lunch!
I trust the folks out here at this location handling my packages.. for some reason I always in up with Bryssa helping me out. She is very patient and consistent with her work flow...I appreciate yall!~
I have been using this UPS store for everything I need for awhile. They are extremely friendly, courteous & willing to help with any questions.I had an experience recently shipping frozen fish to Houston, Texas for my relatives & had no clue how to ship that type of item. Shaynon stepped right in, walked me through the process and worked diligently to insure they would arrive still frozen. They did!I would like to compliment Shaynon, she is a huge asset to your company & has helped me with all of my needs in the past.She deserves a really good lunch 😊
Bryssa is so nice, friendly, helpful, and very knowledgeable about wrapping and shipping. She did a great job with my shipment and I left with a satisfied feeling that my item would be well taken care of.She is an asset to The USPS Store in Lynn Haven, FL.
Very clean and polite staff. Thank you so much Ms Dorothy for going out your way to make sure we were taken care of and had the right equipment we needed to ship the package efficiently. Amazing experience.
I love the store. There’s so quick and easy to work with. Lyla made sending back my equipment painless!
I work for a Condominium Association and we recently had to turn in our Comcast equipment when we switched providers. I had to make drop offs on two different days. Shaynon and Bryssa were the employees who helped me. They were extremely polite, and patient with me while I brought over 100 pieces of equipment in. They could have gotten flustered, but they kept a smile and made the process easy. They even sent me an email of the confirmation of the return of equipment when I could not stay any longer. Great service!
I was actually dreading going to UPS to mail my package but Lyla made my visit so quick and easy....She had suggestions for my package that made life just a little easier on me!! Thank you Lyla for being kind, professional and efficient!!😊
Lyla was very knowledgeable, friendly and helpful. she answered all my questions in a professional manner.
Went into UPS to send some items off to my children. With very little time passing, I was cheerfully greeted by Lyla. Not only was she extremely polite, she made creating a box to fit my items look extraordinarily easy. It was a brief pleasure working with Lyla, great representation of customer service and professionalism.
With My boyfriend being deployed I’ve had to send several packages to his location. Out of all the UPS stores I’ve gone to, this one was by far the most helpful. Bryssa was so so helpful! On top of that extremely welcoming, informative, and PATIENT! ❤️ Thanks for all your help Bryssa!
The service is quick and friendly. A much better experience that any Ive had around town in my 10 years in this City. I use them a couple of times a month and am very impressed. Shannon and Dorothy go out of their way to make it a good experience.
I went to the Lynn Haven UPS Store to get an embroidery machine shipped to California. Bryssa was so very helpful! I dreaded sending the machine to a friends daughter until someone suggested I go to the UPS store and let them package it for me. Excellent service!
I always get a great service in this store. All employees always greet you with a smile. I also would like to thank Lyla for giving me a great customer service when I had to return packages and she printed all of the labels for me. 💕
Soon as I walked in I was greeted with an amazing smile and a warm welcome, thanks Lyla for loving your job to the point that you treat your customers like family will definitely be doing more business with you.
Shaynon is amazing!!I have to say I have the best experience at this UPS. I delivered a package. The girl behind the counter was so very helpful. She was very pleasant to do business with. Her name is Shaynon. I totally recommend asking for her when you go there. Shes amazing.
Lyla was awesome and quick. She made sure my copies were perfect.
Dorothy was very helpful with my phone order and pricing. She ensured that my order was place and executed. I showed up the next day and it was packed and ready to go. Thanks Dorothy.
As soon as I entered the store, I was greeted warmly by Bryssa. She took both my packages and prepared the labels for me. She was fast and friendly and went above and beyond to make sure I had a positive experience and got everything I needed. Thumbs up for Bryssa! Outstanding employee!
The service on my recent shipment was exemplary. Lyla was very thorough and made sure I was happy with the shipping arrangements. I have always found this UPS store to be very professional.J Durgan
I went to the Lynn Haven store to drop 5 amazon returns, Bryssa was the young lady that was helping me and she was as nice and helpful as she could be. First she opened the door and help me carrying my packages without me even asking her. Then she even help me finding my Amazon return bar codes in my phone since those were new for me.Great service from Bryssa thanks.
Words can’t express the gratitude I have for Lyla. You see, I am displaced from Hurricane Ida. Today, I was called to action by my employer and Lyla helped me with shipping supplies and personally packaging each item to ship. From dry ice to taping the box, Lyla excelled at all she did and her team and manager were there to help me with their wisdom for all things shipping Cold items and the rest of the transactions. Thank you so very much for helping this Southern gal from New Orleans feel at home. Much love and respect for all that you do.
Excellant service today from Gracie!! Very polite and extremely helpful. Note- Also Lyla was a help also. Thanks
Bryssa you ROCK YOU ARE ALWAYS SOOOOO KIND AND HELPFUL EVERY TIME I COME IN THE UPS STORE.THANK YOU VERY MUCH!!!😁
I really enjoyed the customer service I received at the UPS Store in Lynn Haven. Bryssa listened to my request and generated an awesome product.I will continue to use the store for future projects.
Mrs Dorothy and everyone at the UPS in Lynn Haven always do an excellent job with all of my packages. As a tech who uses this UPS solely for all of my parts orders, I receive 15-30 packages of all sizes per week and the staff is excellent with dealing with it all.
Took a quick turn-around-package into this UPS Store in Lynn Haven and I have to say, even with a crowd in the store waiting in line I was treated like royalty! Shaynon, the young lady who served me was absolutely the best, she focused her attention on helping me and only me until we were through dealing with the awkward package and its time constraints.Shaynon was polite, patient, and very resourceful in dealing with me and my unusual package but she aimed to please and she hit the bullseye! What she did today was the epitome of customer service! I was in and out of the store quicker than I expected!Take her to lunch!!
Ms. Lyla gave fast service for my needs. I use this location for all my shipping. Always have had great service and staff helps you if you are not sure which is the best method to use to send your package.
Sweet Lyla’s birthday was today! My son made us both swoon as he said she looked 25! Lyla was so kind and helpful. She is definitely the sweetest employee I’ve interacted with in any UPS.
Bryssa is awesome! Lynn Haven UPS store is our go to place for notary services and online purchase returns. Quick and easy! Staff is kind, helpful and personable.
Friendliest UPS Store I have been in. Lyla served me and was extremely helpful and helped me with copies and sending sensitive papers for me.
The ABSOLUTE BEST & EASIEST customer service encounter Ive had in a long long time. Lyla made it perfect! 😁
I loooove how sweet and helpful Shaynon was!!! In fact I would say that your employees overall go above and Beyond to make sure that everyone gets what is needed and walks out Completely satisfied!! So I think they all deserve some lunch!!😍👍🤩👍😎✌
Always a great experience. The employees have always been very helpful with all things to do with packages and printing. Shannon, has helped me a few times when Ive needed professional printing of emaiIed documents and when Ive been confused with Amazons return system. Thus, saving me a lot of time and aggravation. Her knowledge and professionalism has been a God send. I havent had a bad experience with any of this stores employees. Everythings always reasonably priced and I wouldnt go anywhere else to send packages or have printing work done. Much quicker service and friendlier then office depot.
Lylal was very polite and patient. She helped me get my items back to Detroit. Thank you very much. I would reccommend this location.
I have always received excellent expedient service. I have been for about 10 years. Lyla was professional and pleasant to deal with.
Awesome place to ship items!! Very friendly place and the owners are nice. Justin was the one who helped me out 5 stars!!!
I had to mail a package out and Shaynon helped me with it. She was very helpful and polite, it was a good experience there. Ill be going to this store for any future packages for sure.
This location is super friendly!! Bryssa is all smiles when you walk in the door. Her customer service is excellent. 😀
I had a great experience sending out a care package, Shaynon was such a great help, easy going and courteous, got it taken care of so quickly.
Highly recommended. Bryssa was extremely helpful and provided outstanding customer service!
I’ve had such a great experience at this place. Dorothy is always so helpful!
I use this UPS store frequently because of the friendly employees that you have there. Lyia was especially helpful for me today. Thank you for your great service.
BRYSSA! Pure awesomeness! Super helpful!
Bryssa was very helpful today. We just moved here from GA and she helped me ship 3 packages and change all my account info to our new Lynn Haven address.
Lyla and Bre was also amazing with helping me send my package to Germany. Great customer service all the way around very friendly and professional!!
Lyla was very efficient, polite and friendly. I felt that the package i was sending was being handled proffessionally and it arrived at the destination when Lyla said it would
Dropped off a package today and Dorothy took care of me. She smiled, handled the transaction quickly and made it so easy for me. Thank you!
Dorothy went about and beyond helping me today. I didnt have everything ready and yet she help me on the spot.Thank you.
I would love for the right people to know that the store in Lynn Haven Florida has been an insporation to me and also several family members of mine..Mrs. Shaynon is amazing with her customer service skills and her warm heart..and ALL of her caring ideas. Shaynon is what makes this store real and compationate with every delivery and questions that either my family or myself have, she is there with a loving heart and all the answers to every thing I dont know. She is trustworthy ...and this makes her special...I really suggest this store to be your choice every day of the year. Especially the holidays...😊😊😊
Every time I go to this UPS store I have an awesome customer service experience. This time I would like to thank Lyla for going above and beyond for me today as she assisted me with ALL my requests . Thank you Lyla!!!
Shaynon was most helpful yesterday as she was today. Good service. Thanks.
Had a very stressful day and needed a notary. FedEx nearby sent us to the UPS store and I’m glad they did. Bryssa was fantastic and helped me make sure everything was in perfect order. Unfortunately I had to head back to fedex since the package was pre-paid. Long live UPS.
Bryssa was great in helping me get my business accomplished and sent off...kudos to your business personnel.
Thank you Lyla for great service!
This UPS Store causes me no end of issues. I bring a package with a wrong label, they wanna charge $30 for a reprint when I can fix it myself for 10€. I mail a bubble mailer with stamps on it one day, I come back to mail another and they turn it down for an obvious coorporate-mandate before trying to charge $22 for a first-class label when I can legit go home and fix it myself for the price of a single breath of air. I call to ask a question, they hang up on me while Im mid-sentence and ignore my subsequent calls for the next hour.The only saving grace for this store is one of the morning crews. A tall, older blonde and a shorter lady. I forgot their names but they were awesome. Everyone else? 👎I would stop going here if it wasnt for the fact theyre the only postal service that accommodates my working hours.
Exceptional service by Bryssa, I appreciated the great customer service.
Driver threw the packages at the end of my driveway and said theyre safer there. He couldve just told the truth and said he was too lazy to walk the 20 feet to my door with the packages.
Bry was amazing! She was beyond nice and courteous. Cannot thank her enough! Top notch service.
Excellent staff and amazing customer relations. I had 3 large cases over 100lbs and they managed to not only deliver it cheaper than any other service, the even wrapped and padded them for safe travel!My packages arrive earlier than expected and in perfect condition! I cannot stress how awesome the staff was and knowledgeable of the shipping rates, additional fees and best approaches for delivering anything you have! I would send everything from here if I was still living there!!! 69 star rating from me to the guys that handled my bulky and heavy shipment!!! You guys rule!!!
Shaynon was very quick, very knowledgeable, and very pleasant to work with.
Lyla and the the are efficient and joyful with which to work.
Dorothy and Hannah helped me send several packages. One group f gifts had to be boxed by tm. They were concerned, helpful and very pleasant. Both these ladies are a great ad for UPS customer service.
Lyla was an efficient and friendly UPS representative.
The young lady who notarized papers for me was amazing she was friendly and was helpful when I couldn’t get them to print at first. I expected them to be kinda of aggravated since it was almost time to close but they were the complete opposite. I really was shocked and grateful.
Fast, but rude. I said Hello, How are you? and nothing. I asked a question and he just handed me my reciept and said Next in line. The same associate was even rude to the gentleman using the blueprint printer. He asked for assistance and while he was walking to the machine he yells out loud, Dont use that printer anymore because im not going to keep coming over there to cut the paper. I rather drive an inconvenient distance than come back to this UPS.
I went in to UPS store and Dorothy helped me with my return to Amazon and she was so helpful that I was able to get it all done before leaving the store and having to come back. If you need help than make sure you ask for Dorothy and you will get the job done right the first time. So nice and friendly. Thank you so much for your help Dorothy. You made my stressful day into a calm one.
I recently contacted Chelsea to do some graphic work for my twitch channel! She gave me exactly what I asked for and then some, even though I wasn’t able to articulate what I was envisioning! Her turn around time is great and her work is stunning! I HIGHLY recommend her to anyone looking for quality graphics! Keep up the awesome work!
Stephen gave me excellent service. At the time of my visit I was having back problems and walking with a cane. He retrieved my package from my car and took care of the entire process cheerfully and promptly. Excellent service. I will return and use this location again rather than the other options in town.
Chelsea is AWESOME! She did amazing graphic design work for me and provided very high-quality prints! Ive also found that all of the workers that Ive interacted with at this location are friendly and knowledgeable. Definitely a good example of how a UPS store should run.
I have come here a couple of times for various reasons. I love coming here because their copies are cheap and they have large printers to print posters directly from your cell phone. They always have two people available to help. And the workers are very friendly. They have also have a selection of mail supplies, reading glasses, and greeting cards.
I host a podcast called Fake Therapy from my home and was in desperate need of a professional looking logo. Chelsea was so helpful in making my logo dreams come true! She is so sweet, easy to work with, and very creative. I would recommend her 100% for your graphic art needs!
Always helpful staff! Stephen was especially helpful in getting my items shipped and provided me with a printout of my tracking numbers and shipping info.I like that you always feel acknowledged in here, and never have to wait long for someone to help you.
Shaynon was amazing. Understaffed and still took care of everyone while literally running around for us. Buy her lunch boss!
The staff is very professional and works well together. I have gone in to get my mail and there can be a line of 12 customers and before I leave everyone has been taken care of and there can be a couple more people coming in.Great team Dorthy has there. The whole staff deserves a free lunch
I would drive an hour to use this store than any other..the staff is friendly and helpful every penny time I go there..I have tried others but these are people who wants to help you...
Shannon is amazing! Every time I have came into this store she has answered all questions I had and handled everyone with the same respect! If you’re looking for over the top customer service then this is the store to go to!
Went to the UPS store today and was greeted by Dorothy. She was fabulous! She was super sweet, really helpful and just had the best attitude! They are lucky to have her!
Stephen is absolutely the best. The whole store has wonderful, helpful staff members. But Stephen is my favorite by far!
Wonderful, helpful service from all the girls. Dorothy has been especially helpful getting my Amazon orders back safe and sound. Thanks to you all of you and Happy Holidays!
I love this location. The service is phenomenal. To Shaynon and the other employees, thank you for excellent customer service!!
Friendly, bit expensive but if my package gets there on time a good place
They were soooo helpful! Best customer service and patience of any employees in Florida is my guess!! Thanks Dorothy! U and your co worker was VERY helpful!
Mary -- Stephen deserves lunch. He aced me through packaging and mailing and odd-shaped item without a hitch, and with a smile! Ill definitely be back.
Stephen was bombarded with a line of customers at 5:00 yesterday and I was one of them. He handled everything superbly and I want to thank him for extending great customer service! Thanks again!
This UPS store is the best. You walk in and are greeted with a friendly smile. Quick in and out. Dorothy is that employee you want to keep no matter what!
Awesome store. Made my returns to Amazon super easy. Dorothy is awesome and her boss should totally buy her lunch.
I needed to overnight a letter and Dorothy handled it very professionally, promptly and very courteously. Super lady and a pleasant experience. Thank you, Dorothy and Lynn Haven UPS Store!
Yesterday, I arrived at the UPS Store @ 4:55 pm, four people ahead of me ...By 5:15 pm still in line with 6 to 8 customers behind me (some customers leaving) with one employee working at the store.....When I got waited on, I knew the employee could not accomplish what I needed done due to the volume of customers and lack of employees....I did not get upset with that employee and thought she did an outstanding job being professional and how she took care of her customers before me. Matter a fact I called her manager and told the manager to give her a pat on the back for handling the situation.... This employee shouldnt have put in this position if proper planning of scheduling was done..... People work from 7:30 am to 5:00 pm on a daily basis please schedule properly so customers can expect to be waited on a timely matter......
Went into the store this AM...Staff was very busy as you can imagine this time of year...Dorothy waited on me and 2 others at the same time...This lady is amazing....Not only did she get me taken care of, but apologized for not being faster and gave me a AAA discount...She needs a steak dinner instead of lunch...I hope the owner of this location knows they have a real gem here
Mary was a terrific help when I needed to get 2 chairs from Florida to Colorado. She gave me advice on how to save the most money on shipping, even though it wasn’t through UPS. On top of that, she stored my items until I could arrange for pickup. I applaud her honesty and customer service, which are rare these days. I would highly recommend this store, and I will definitely be a return customer.