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Safeguard Self Storage
4310 1st Ave, Lyons, IL 60534, United States
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Safeguard Self Storage
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Ex
Review №1

Had a wonderful experience at Safeguard Storage in Lyons. Customer service was impeccable highly recommend this place. Made me feel like family. Ask for Debbie shes a winner! And will take good care of you.

Cr
Review №2

My mother and I actually both purchased our own storage at this location. Let me just say I am happy we picked this location for the fact that it is extremely clean, organized, and the staff is wonderful. I want to point out one of the staff members named Debbie. She is absolutely the best! She is very kind, caring, funny, and organized. She helped both my mother and I for our choices in storage. We feel we all became good friends just by our vibes with one another. I definitely recommend this location.

Ar
Review №3

Just a note to let you know how much I appreciateyour storage facility which I have been using for several years. It means a lot to have my items in a temperature controlled environment and inside a clean building. Most of all I appreciate being greeted by one of your staff, Debbie when I come in to pay my monthly bill for my locker unit. She is always so pleasant and remembers her customers. So nice to deal with wonderful staff members as her. The others are nice, but Debbie is the creme de la creme, the best of the best. Please thank her for me. From a happy and very satisfied customer.

Da
Review №4

Ive been a long time customer and I cant express enough how helpful Deb has been throughout the years. Fantastic customer service and keeping a clean facility. I highly recommend this location. Ask for Deb shes very knowledgeable!

Ja
Review №5

Utilized the facility for about 6months. Helpful staff & clean facilities. Easy to get in and out. Helpful carts on site to load items and wheel about. Elevators are big, but I couldnt fit a 2-person canoe inside (almost fit!), so that gives you an idea of the size restiction for storing items here. Easy to start & end rental. No complaints!

Su
Review №6

I appreciate the attention they give to their customers. Deb gave me a heads up when I didnt correctly lock my unit and keeps the place exceptionally clean. I would totally recommend the Lyons Safeguard Storage for your needs. 😊

Th
Review №7

This place is excellent for storage usage, always clean and the staff working there are friendly. This place is near first ave and Ogden, super close to 7 -11 or the usual fast restaurants.

He
Review №8

My sister and I rented two times in the last couple of years, both times we dealt with Deb she is always pleasant and knowledgeable.

Cy
Review №9

HelloThank you for your service as always another unit for my football league thank you so much you are awesome and thank you for my up grade on my personal unit thank you Deb you are the best !!!🏆

Jo
Review №10

Great customer service. Clean. Easy access. Very secure.

Pa
Review №11

The people that work here are rude and inconsiderate. My friend is in the service and rented here, she is unable to communicate when convenient for them due to her status in the military. She finally had some time to remove her things and sent an email to let them know she will not be renting from them any longer. And they have the nerve to tell her that she can’t do so over email. She isn’t even in this country! Some people were just not meant for customer Service. Don’t ask for the manager because she is the worse- rude rude rude! Definitely DO NOT RECOMMEND THIS STORAGE FACILITY!!!!

Or
Review №12

Never have I been disappointed with the service I always get here. Best storage place in my opinion affordable and the customer service Lady in the front desk always helps me out with any questions or concerns that I have. If I could give more than 5 stars I would.

JE
Review №13

Couldt get to my floor kept looking for someone to help no one on duty.

Cy
Review №14

Thank you again for your absolute GREAT CUSTOMER SERVICE from Deb & Tony .You both represent this company very well with knowledge, courtesy and upmost caring & listening. My mother had this location when we were storing her items back 2018 all she can talk about is Deb was very help with all her questions. But sadly she passed a year ago . Thank you again for your great customer service I would sure recommend this location to anyone who needs storage.Thank you Deb & Tony

Ni
Review №15

Great facilities,great customer care

Mi
Review №16

My wife and I have never used storage and we were apprehensive, We found Safeguard online and read the reviews and decided to stop in. We met Tony he was professional and answered all our questions. We were so impressed with how clean everything was. So we decided to rent knowing that our belongings will be safe and secure. Thanks Tony!

Pa
Review №17

I have to say Deb is the best! She is awesome and very friendly and FUNNY! My 12 year old was with us when we went to rent a storage unit and my daughter whispered to me I love her! She is awesome! Deb you have a big fan! Thanks for everything you did for us!!!!! See you around!!!

Ky
Review №18

I’m very new to the area and trying to get settled, I come in to the safeguard self storage and had the best experience with a lady named Deb. She was such a sweetheart and took care of ever need and doubt I had. She even went above and beyond and shared some info about local place to eat and things to do. It was the most seamless experience and super simple with her guidance. I will always comeBack here with any future storage need I have in the future And I will tell everyone to come here and do for Deb. She’s a superstar.

Ma
Review №19

I been renting here for years and Im very impressed by the way Deb and Tony maintain the building but cleaning and sanitizing, Thank U!

Ar
Review №20

I just rented my 3rd overall unit a couple of weeks ago and Deb and Tony are real professionals. As always, everything went smoothly with fair pricing as well. Tony answered every question of mine in great detail and reminded me why this is my go-to place for storage. Great job guys and thank you so much again! 🙂👍

Pr
Review №21

From the call to inquire about the unit to the last day we used it, the service here was excellent! Both staff members we encountered were super pleasant. Their advice was helpful, the storage facility was very clean, the unit we rent completely sufficed. I guarantee I will be using safeguard self storage again in the future.

Te
Review №22

I was almost done loading my car & the office closed so the lady co.es out & shuts the big door, so i have 2 go over & open it so i can drive out. How rude is that?

De
Review №23

I have been coming here for at least 10 years. There a lot of reasons to recommend this facility; safe, clean, easy access, but what I love the most is the customer service that I receive every time that I come here. Deb is the best. She is helpful in every way possible way. I have recommended this place to several friends and they all feel the same.

Yv
Review №24

Best customer service!! Both the manager and her assistant accommodated the best way they could. Highly recommend. It way better than public storage!!

Sa
Review №25

Great experience! I have moved 3 times in the last 6 years.This was by far the best and most accessible storage facility i have used. Very cheap, clean and friendly staff. The unloading bay is fantastic and twenty four hour access is also nice. Great will definitely use again!!!

Ab
Review №26

The customer service is beyond amazing. Ive been a customer for over 6 years. They work with you to make sure your a satisfied customer. Thanks Tony and all at Safeguard Storage who go above and beyond.

me
Review №27

I rent here every time I need to, I love it here! Debbie and Tony are great with me and I’m sure for others as well!! Also it’s a clean environment, a very friendly place!!

Mo
Review №28

Awesome staff. Especially Marco. He was to the point and approachable. He had me in, explained everything, gave a tour and all paperwork done quickly and efficiently. I am so appreciative. The other guy working there was still talking someones ear off and I was done. Thank you Marco!!!!!😊

Da
Review №29

Tony and Deb was awesome very professional they went above and beyond, the facility was really clean, great place to store I would highly recommend them

Pa
Review №30

This place is nice but the rent is too high and goes up constantly

Ge
Review №31

Debbie is an angel! By far the most conscientious storage lady in the industry. =^..^=

Ke
Review №32

Great customer service from Deb and Mark both. Good security system, got a good price for unit, neat, clean, even has music by the units and great lighting. I would recommend this company and especially this location to any one looking for storage.

Pa
Review №33

Great amenities like covered loading bay, carts, and elevator. Best manager of a storage facility ever. Extremely helpful and understanding.

An
Review №34

Facility manager Deb was so friendly and very very helpful ! She made everything simple and easy and reassured me that my belongs would b perfectly safe, I would definitely recommend this storage facility to everyone.

Je
Review №35

I have been coming here for years and the employees are friendly and help me out a lot I have had units at other storage facilities and this is got to be the cleanest one Ive ever had

Da
Review №36

Very clean and friendly people

An
Review №37

Ive had a great experience with them. Deb has been friendly and responsive. Tony was very quick to return calls. I will gladly recommend them to anyone.

m
Review №38

Great place Debbie was a great help and answer all my question and took the time to make sure we were satisfied.

Ci
Review №39

Den and Tony are amazing awsome customer service 2nd to none

St
Review №40

Tony and deb are amazing, patient and very knowledgeable. Best storage experience yet

Ky
Review №41

The facility manager Debbie was great with the service, quick and very easy to understand when describing the prices and everything! Very clean and neat building!

Ch
Review №42

Very clean - front desk assistance very helpful!

Bi
Review №43

Great customer service and such sweet people great place to rent units and very spacious storage units

Ta
Review №44

Fine, slightly pricey for the size you get.

Fl
Review №45

Staff was a little less than helpful but the faculty is fine

Jo
Review №46

Deb the facility manager was great, gave us a tour of the facility made us feel welcomed.

Me
Review №47

Ive been here 6 plus years never had ive had any issues.transfering my storage and downsizing was easy and Tony was amazingly helpful understanding and smart.even brought me a second dolly to make my move quicker.Thank you kindly for everything.

Me
Review №48

Love the service Deb gives. She Osborne awesome lady

Ev
Review №49

Very Clean / Easy Access/ MARK always goes out of his way to be helpful.

Da
Review №50

Marco was incredibly helpful, professional and personable in our interactions. Definitely went above and beyond!

Ma
Review №51

Very nice management, clean and neat.

La
Review №52

Tony was super Helpful!!! :)

An
Review №53

Marco was fabulous!! :)

Vi
Review №54

Really nice. Efficient service

An
Review №55

Grrreat!

Information
39 Photos
55 Comments
4.7 Rating
  • Address:4310 1st Ave, Lyons, IL 60534, United States
  • Site:https://safeguardit.com/Illinois-Storage/Lyons-Storage-Units?ibp-adgroup=GooglePlus170107&utm_source=GoogleMaps&utm_medium=organic
  • Phone:+1 708-273-4826
Categories
  • Self-storage facility
  • Moving supply store
  • Records storage facility
  • Storage facility
Working hours
  • Monday:10AM–5PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:8:30AM–5:30PM
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