Thank you. We came and found what we wanted. It was for my 91 year old aunt. She now has a working doorbell. She loves the tone and how easy it was to operate. June Perkins.

Probably the best Home Depot in Northeast Ohio. Having frequented the Euclid location for many years, I can say without a doubt this place is far superior. Great service and a nice clean store thats well-stocked.

Theres this guy there that chases you around and wont let you take the cart outside I have a very hard time walking as Im disabled and every other store allows you to take the cart to the parking lot this guy will stand in front of the door and harass you making you walk as far as you possibly could. Its happened to me every time at this location I wont be back because of it we actually started going to Lowes where they actually ASSIST you to the parking lot. We spend at least $40,000 a year with home Depot and have for the past 20 years so were not just a small customer. I found this behavior to be really unacceptable.

I can find most of items I want. Convenient location i Some of outdoor piping and tubing were not well organizes that were locate on Ilse 66 that is outdoor. Because if this I had to spend more money to buy something I saw on the indoor shelf. And the staff was no aware of this. Otherwise I would rate it 5 stars.

Disorganized. Sloppy. Crew has proven to be 100% completely useless in my half a dozen trips to the store, just to get one thing accomplished.Dont bother. The store may as well not even be there, theyre that level of dysfunctional as a whole.I will correct this review once the job has been completed.

No return calls. No showing up for appointments. No making progress to help me in any way. I dont know what else to do at this point. Doors & Windows staff really needs to be replace with people who, well, are worth having around.

Fun place always spend more than I want

My best friend Steven works here, and hes on a Quest to take care of you... If you need some home improvement items, you should go not now, but right now.

Clean, cashier was very pleasant and they had a nice selection of items.

I was looking for a desk fan that was advertised on home Depot website. I was pretty far from my home at the Macedonia location and I was determined to get this desktop fan. I looked all over the store it could be about six or seven times even asked customer service they made a call and one of the employees could not find it because there was no aisle listed or anything on the website. I tried one more time and thought that I would find it on one of the end caps so I had to go through the whole store from the garden section all the way back to the lumber section and slowly go over each one so that I could find this fan. As I almost got to the lumber section one of the employees saw that I was there for a pretty long time looking around the store. His name is Mark and Mark came out and talk to me about what I was looking for I showed him on my phone the desktop fan and I really wanted this fan. Mark kindly help me with great assistance great service. He had great patience and understanding and took me to the aisle which was aisle 40 where they stopped the fans at the very top of the aisle. We looked for the SKU numbers all the way up on the top where the boxes of the fans were and we went around to aisle 41 and also 42 we came back to aisle 40 and I saw the SKU number on the boxes. Mark got the real tall ladder and reached up and found the color of desktop fan that I wanted so I bought two of them. All it takes sometimes is patience diligence and also a great assistant like Mark to make a customers day!

I love home Depot. We recently purchased a Toro walk behind self-propelled lawn mower. I paid $389 plus tax. When we tried it out the bagger kept having clippings come out of the top. Obviously it wasnt fitting right and no I did not have it on wrong. I called and spoke to the manager Keegan and he replaced the bagger and made it very easy. I brought in my receipt and my old bagger and he took care of it right away. They stand behind their products and thats why I love it.

They never accept any negative reviews from me. The last review I submitted was a public health warning to other customers about a dangerous product hd is selling. I purhased 4 20lbs bags of Spectricide lawn grainuales. The bags were filled with rotten product and filled with mold spores. When I opened them the mold spores flew right in my face. Up my nose and in my eyes.. The manufacturer, spectracide, was no help when I contacted them. They basically called me a liar. So I wanted to tell other hd shoppers of this exp, but hd will not post the review. I wouldnt trust any review for any product on hd site. They cherry pick reviews throwing out the negative ones, I bet most 4 star products really come out at a 1 or 2 if they posted the real customer experiences. Definitely dont buy any spectracide products if you value your health.

Can always find someone to help

I was able to find what I needed and was out quickly.

Decent selection, store was clean, garden center was kinda small but good selection

I had a few bathroom projects that I needed help completing and so I asked Home Depot. I was told that unless I spend more than $4000, there was nothing that they could do. For people who need help on small projects, they wont give you service. However, Lowes will help with your bathroom projects no matter how small they are.

Had what I was looking for and made me want to buy more things to make my house and lawn look beautiful. :)

Great group of people that are always helpful and friendly. Chris helped us load some very heavy items into our truck he helped us figure out if everything would fit correctly and helped lift some very heavy items.

Bought doors from home depot. Some time later I decided to hire Home Depot. Their quote to install a sliding door was $1,400, despite that the estimate verbally given to me by the company that did the measurements was $900.Since that point, I have been trying to hire them. I have made four trips to Macedonia Home Depot - which sent me to Warrensville - which sent me to cuyahoga falls. Ive made countless phone calls, emails, etc. Ive tried to see the GM three times and she was on lunch all three times. The guys at the doors desk are 100% functionless.Home Depot sent their contractor for measurements. Then when I tried to hire, they told me they need to do it again. So a total of about 6-7 trips to stores, a number of phone calls, and months of conversations and effort - Im not further ahead than I was before this even started.HOME DEPOT - I have been trying to give you a ripoff amount of money to install my door - why is it not installed? The -ONLY- purpose you serve in my life is to install a door... Why cant you manage to do this?

Always been able to get help when needed, unlike other big box stores

Da Depot! Toy store for adults

Most items in stock. Friendly people work here. Some items were stocked that were obviously broken. I like self checkout but wonder if prices are higher due to theft. Overall, one of the better HD.

Had been in there 30 minutes and asked for help ended up leaving another 30 minutes later with no help

ZERO stars actually!The staff is useless. Rude, dumb, and spaced out. Where do they find these losers!?Whole darn place is a joke.

Competitive prices on soilBattery disposal box at front entrance

Was able to get exactly what I needed.

Literally go to any other home improvement store, mind you I love Home Depot but will NEVER go to this store again. After trying to find someone to help me, to the point where a lady had to page someone, the guy on his personal phone standing at the service desk finally comes over to help. We tell him what colors we want and go to pick up the couple other items (paint rollers) we need. As we are standing there waiting for our paint he refuses to service two other customer (one wants a color match that he claims to be unable to do but he color matched paint for me a year ago the second one he couldn’t help because he didn’t know how to use the 5 gallon mixing machine and told this customer to just try coming back some other time). After all this occurs he continues to play on his phone until the paint is done mixing, to which he asks do you want to see it, we say yes and it’s the wrong color...... he then mixes another one while he continues to play on his phone.

I absolutely love shopping at The Macedonia Home Depot! I always find what I am looking for, and if I need assistance locating something, friendly and knowledgeable employees are right there to show me where to find it. Thank you, Home Depot! I will continue to give you 5 stars.

Good luck finding any help here. Stock is usually good. Hope you don’t need to cut anything before leaving because no one will come or if they do, it’ll take an hour and the cut will be wrong. Pretty sure six and a half feet means 6’6” not 6’ 1/2”. Also pretty sure taking a smoke break (telling the customer that they’re helping someone else) isn’t a viable reason to tell a customer to wait to have a board cut.

Thank you Brandon, Greg, Mary, Loni and one service desk rep whos name I didnt get!Long story short I bought landscaping blocks where some were incorrect. Brandon was so helpful and told me to take my time with the return. 2 months later I call the store and Brandon no longer works at the store.Greg and Mary were so helpful and took care of everything once the story was explained. Loni went above and beyond to make sure I received the correct blocks the second time.Thank you all so much, you made the entire process painless.Amazing customer service!

These four stars are praises for the manager 👍 He was very patient and helped me return the overcharged money

They were absolutely 😋 delicious! The server was so pleasant and patient

The employee who helped me was wonderful!! Highly recommend this location. A staff member turned me onto this tool which I’m highly satisfied with

Wish there was a zero option. Waited almost 3 months to have a damaged refrigerator delivered and another 3 months to get a refund. Service was horrible from the older white guy in the appliance department. Time to retire. Not a good representation for the Macedonia store or for the chain.

Found what I needed with no problems. The staff is always helpful.

Ive been to this location for the past 3 weeks and the service is great The products are great and everything here is pretty spot-on. I dont have anything bad to say about this location. Except, the kitchen cabinets are not quite perfectly in stock. Im looking for some kitchen cabinets but I have to go to the other locations but thats because of covet 19. Other than that its great

Well its the home depot and itll be like the other ones youve gone to. If you happen to be a first time visitor, basically its a huge store with all hardware things you would need and it smells good and the people try to be helpful with any questions you have.

Went in and i found what I needed super fast. Staff is very friendly too!

I like this HD the best out of the three in the area. Lots of employees around to help.. More of a selection in the tool and HVAC aisle. Clean restrooms.

I needed a new washing machine and did my research online. I went to a Home Depot that was closer to my house but the person in charge of appliances was not helpful and gave me wrong information repeatedly. They basically sent me to the one in Macedonia. Now I’m happy they did! Mark the appliance manager was SO helpful. He asked what washer I was looking for and asked for the model number and knew exactly the one I wanted and everything about it. He asked us a few questions about our family and usage and confirmed we were on the right track with our selection. He put my mind at such ease! He explained the benefits of the machine and why it’s a good buy and helped us overcome a few hurdles. I’m less than 5 minutes we committed to buying our new washing machine. He had a helper Roy and the two of them had us laughing and they were both helpful and knowledgeable. I highly recommend this Home Depot for appliance needs. And also a big thank you to Mark and Roy.

Visited HD yesterday. Needed spray paint and a few odds and ends. Cheema was such a helpful cashier! He was friendly and cheerful. We had a good time shopping yesterday, Cheema sealed our good experience very well! Thank you for a nice shopping experience.

Great service always super helpful very clean store and always have what I need

Rebekah was awesome.

Bought lawn mower. It was done very fast and will deliver free

What can u say ? Nice place 2 shop

Excellent staff, clean and well organized and I always find what I need. I would recommend them most highly!

Great service. Stopped in to get a snow blower and the sales associate walked me through all in store stock and was super helpful in helping me choose the right one for my needs.

Would recommend, nice location staff is very helpful and professional, also fully stocked.

Clean, friendly, shelves well maintained & organized. Thank you for your help.

Not enough for older houses and cant find anyone to help u‼️👎

Good people all shining

Lots of merchandise and brand made tools.

Amazing customer service!

Great selection and great service 👍

Great people and service, when you find the right person

Pretty solid, the flooring associates are very helpful

The store is very organized and the workers are very willing available to help

No was home. And they want to hire people at 8.50 per hour? Not surprisingly there are no employees

Would give 0 stars if an option. Walked around the store for 30mins to leave out empty handed. Stopped 3 workers to ask for help. 1 looked at me and kept talking on the phone, 2nd completely ignored me, and the 3rd told me just go see if I can find it myself and if it’s not on the shelves they don’t have it. I was looking for a bolt just didn’t know what kind I should get. Hopefully Lowe’s is a better experience😅

Helpful employees, clean store with higher prices. Your typical Home Depot experience.

I do not often leave reviews, however I do when I see someone really care about the place they work at. I call it? that old school customer service!! Mine is a bit of a long story dealing with Home Depot‘s in my area and also Lowe’s. I have to say that Home Depot Macedonia left the biggest impression on my husband and I. Missy, Rolf and Keagan were hands-down the best at their job. They were always prompt to pick up the phone, call me back, call other stores to find something for me, and the list goes on. But what impressed me the very very most was their sincere kindness! I truly hope someone at the Home Depot Home office that they recognize these three individuals. I would like to say again thank you so much Missy for being so very kind and patient with us.

Went in to buy new appliances and the man working in appliances was so incredibly rude to us. We asked a question and he turned and walked away. Ended up at Lowe’s instead.

Good prices and close to home

Staff helpful. The always have what I need. Clean and organized

Good home depot. They could use improvement on customer service, but still better than lowes customer service.

Picked upother needed parts for tool storage

Worst place of my options. I love competitive stores rather than Home Depot. Rude customer service representatives and limited options, limited return policy. My last choice of all.

Shopped at the Macedonia store this week. Needed help with replacing the fixtures in my new home. Bobby in plumbing was great. He helped us figure out the correct types of fixtures. We wanted to replace our old bronze fixtures with nickel. I brought in pictures of my old fixtures and Bobby was patient and helped us figure out our best options. He asked good questions to make sure we bought the right replacement fixtures. Thank you.

Go to place for hardware. Macedonia store is great. All the employees are very helpful and knowledgeable.

Gentleman was very helpful in plumbing. Fairlawn store was full of employees apparently on break but on the store floor. The help was very much appreciated. Will continue to go to Macedonia or Lowes.

We drove there to find no product available after reviewing their website. There was supposed to be 49 in stock and the aisle listing was incorrect. Why list it and put the wrong location. They offered other locations which had products in stock which we appreciated. After we left we ordered online to pick up tomorrow.

Easy to find things. Helpful and friendly staff.

East to find the things I need this store is away nice and clean

The customer service staff were very friendly and helpful. Mike who helped unload and load my vehicle was really great.

Its good and clean place to shop

Best place to buy tools !

Checkout line was very long....did have what we needed at a comparable price to Walmart!

Pleasant staff in garden area.

There was no help insight at this location... Need more help.

👎

After waiting over 5 minutes just for someone to answer the phone...I was placed back on hold until I finally just hung up. Dont bother ordering for curb side pick up. They will never notify you that your item you bought is ready. I understand whats going on in the world. But dont advertise that its easier and quicker to order for pickup than it is to go in and but it because that is a lie.

Jim in the locks and hardware is great.The guy in doors sat there. Never acknowledged me. Never got up and talked to other employees. So no doors today.

I cant get enough of this place I swear. Every town I go to I have to look and find the closest one around

Proloader gave me hardtime about loading my truck

Friendly people, nice, clean

It was a pleasant experience. I rented a Toyota truck.

Under staffed, had to wait about a half hour to get someone to help us, no one covering the flooring dept. Told it would be better if we came back tomorrow.

Clean, available helpful staff, answering phone pages, stocked shelves, fast checkout.

I have to promote the Macedonia HD for hiring a special person that is deaf to run the checkout. She informs everyone as they get to the register about her disability and the smiles begin. My hats off and keep up the great attitude.

Good stop to fill up the gear up the work shop.

Our experience with Home Depot has been awful. We purchased a front door in September with a 4-6 week lead time. This included paying for the labor upfront, which we were told was required in order to schedule our install. We were promised a call when the door came in so we could be added to the contractor’s schedule. We never heard from the store and decided to follow up (now early November). Not only had our door been at the store for some time, but January was the earliest they could schedule the install. Disappointingly, we decided to wait it out considering we’d paid for everything upfront.We called the contractor the day before the install to confirm our appointment. No response until this morning – the day of. Allegedly, his truck was in the shop and he needed to reschedule. It’s now been four months, and we still don’t have our door and are out well over a thousand dollars.The perpetual hand-holding throughout this process has been exhausting. It baffles me that a large retailer like Home Depot doesn’t have a better process in place to create a reliable service for their customers. This includes holding their contractors more accountable. It’s clear their ‘service’ ends after they’ve made the sale.

$2 bag of mulch and they put it into my car. Thank you!

Always in stock and staff is friendly.

Paul with the white hair at Macedonia Home Depot location was extremely helpful. He stopped what he was doing to help me find the item I was looking for. Great customer service. Thank you, Paul!!

Selection of products isnt what it used to be back in the day. Benefit though, is that it sometimes has things that other stores dont.

Went with a friend to buy a panel box

Got a key made here by a friendly associate, took less than 5 minutes. :)

Found want I needed

Love this location. Staff is SO helpful. Absolutely amazed by their dedication to sanitizing, cleaning, distancing, and mask wearing.

Typical trip. Go in for a $4 item but leave with $40 in purchases.