I always buy something but today I came in and they took one microwave out and unplugged the other one. The next truck stop is an hour away. Its hard to eat healthy on the road because these places only provide junk food and they do not want drivers heating up their own food even if theyre buying things. I was wondering why the worker gave me a weird look when i walked in with the little food container then I saw they removed the microwave. You feel like a criminal trying to eat healthy on the road. Worst part of the job for me.
Bathrooms were clean in the morning, pumps all worked fine. Finally a pilot that does what it’s supposed to . Thank you got a warm meal, coffee and fuel
One of the better Pilots. Nice friendly workers. Good parking. Nice and clean inside and out. I need to find more loads up that way.
Not shower friendly for handicap people
Ac does not work upstairs hot as can be no drivers lounge come at own risk
Need better food for trucker too stay healthy doing this crazy times. Please. Subway aunt doing. Come on pilot flying hook. In all stores.. healthy food.
Great place to take a break from traveling and its almost like a small general store. The price of gas was super low after driving through Illinois where the gas was 50 cents higher per gallon. Along the bathrooms were clean and the restaurant nearby was decent. They have every snack food you can imagine for an over the road trip but definitely gas up at this location because of the best prices around for gas. Check it out.
Lots of parking for a ten hour break
Good pilot you have to climb stairs to get to the showers. So if you have a problem with steps and you need a shower. This probably not the place for you. It has good variety of snacks,drinks and a subway. And a nice big parking area for truckers.
Decent pilot. But!! Small fuel islands! For a Pilot it has decent parking. Shop on site. Only thing to eat is subway or hotdogs. Clean inside and out. Very nice staff. Good coffee..
Cheap fuel and warm showers. Water temperature and pressure was great. Showers need a good cleaning. Staff is friendly.
Quick stop for restroom break. Not as clean as I would like to see, but it was stocked. Staff was friendly and helpful
Its an excellent place to find when youre on the freeway tired, low on gas and hungry. The employees were friendly, the food was great and I was able to rest and fill up on gas before getting back on the road again.
Just another Pilot truck stop. Neat, clean, friendly folks.Of the Get It and Git places, they do good work.
Plenty of room to get in and out. The shower was really clean. So was the TV room.
Layouts different than most Pilots. I dont have any complaints. It was a place to park. It was 8:00 pm on a Wednesday and there was still plenty of parking. That was nice.
The truck parking area has lots of potholes and trash. The fuel island was dirty which seems to business as usual at any Pilot.The restroom was clean but lacking a good quality air ventilation system as the aroma from the long haul drivers dropping a duece will make the hair in ones nose curl.The roller food item selection was limited to only the cheese burger hot dogs.The staff at cash register was polite and courteous.
Store itself was clean well stocked, staff was your average Pilot staff, not bad and not great. Always great coffee. Restrooms could use a good cleaning, fuel islands not to great. This is tho a very old location. Fuel islands need better lighting, and lack of trash cans. Parking area layout not great.
Easy access, large restrooms which are generally clean, may be out of paper occasionally. Subway on site which is handy when I want to pick something up on my way home
It has a multiple arrangement of automotive and other items such as food offers a good shower if youre on the road right for truckers
Low Gas prices, snacks, and clean bathrooms is what any traveler wants at any stop... this chain does a good job so far. Better than others.
I went here to use the ladies room, and it was very dirty. The women behind the register were extremely polite, but I dont think it makes up for the dirty restroom or the broken toilet tissue holder that had the toilet tissue falling out of it. If I hadnt been worried about peeing my pants I would have continued on my way until I got home since I was only about six miles away.
It has a good size parking lot and you can usually find a spot because its not real close to any big city or industry. Place seems to be well maintained and coffee area was clean....and coffee was fresh and pkentiful at 0700.
They have real friendly customer service clean environment in shower rooms are very funny they have everything that we want nine times out overall in the good places.
Mandatory face masks required to enter here now. Make sure to put one on or youll end up walking back to your truck or buying some in the truck stop.
2:06 am Saturday morning, for the first time in my life I have to buy my own toilet paper because the cashier says they dont have any for the customer to use
Awesome staff. Very informed. Clean variety of stock great food great bathrooms. Awesome for a rest stop if traveling
This place was ok, However I understand that Pilot/Flying J have banned the display of the American Flag so as not to offend anyone. If true it offends me and Ill be passing them up from now on.
Afraid to shower here. Every trash can in the lot is overflowing with garbage. Garbage all over the grassy areas. Went inside to check out laundry area. Huge piles of trash in front of the laundry room and down the entire hallway. Trash everywhere and to top it all off the whole back area smelled like piss was everywhere. Clearly it isn’t cleaned often, how do you see this amount of trash everywhere and not do anything about it while at work. So disgusting.
Nice clean truck stop.....got parts for big rigs lights...subway on site
I miss this place having Grand Mas Kitchen at the truck stop. Thats when there was an excellent selection of food to choose from. The other side had a gift shop for travelers. There was a game room there too with a jukebox.I can remember before Pilot had the place.
I was at the subway and my debit card would not work and not having any other way of paying for it . This nice young lady pay for it that was behind me getting her sandwich. If she ever see this thank you and I will be paying this forward to someone else.
Showers not very clean, coffee area dirty and various things empty... only good thing is cheap fuel and plenty of parking
Hard to know where to Enter the store because of the remodel. Pretty loud at times so if your sensitive to noise not a good place to go right now. I purchased only a drink and got out quickly.
Always a great pit stop. There is just enough to handle most every need. The bathrooms are always clean and the people are usually very nice. This time was no exception.
Very clean bathrooms snd friendly staff! The variety of food and miscellaneous items is diverse..the prices are very decent! Location is easily seen from the road and easy to access!
Very good friendly and helpful service the lady inside the front door was friendly and greeted you with a smile and said goodbye when you left
Ive been in some pretty bad truck stops but this one here I would have to say tops the list! The restroom was absolutely disgusting I had to go really bad but I turn around and walk right back out. Corporate needs to pop in on them one day, disgusting!!
A place you can trust great gas prices usually has a restaurant
It was good could be better was looking for a Vietnam Veteran hat but they didnt have any in stock
Convenient place for a brief stop. A bit different than your average Pilot.
Cashier was very helpful + Clean Restrooms even though they couldve been stocked up better (low on TP 😒💩). Love their crushed ice for the fountain drinks 👍
Don’t stop here!!! Extremely slow and the staff doesn’t care to do there job. Showers don’t work/ bathrooms are filthy, could go on but no point. Just skip this truck stop. Oh and parking lot is a disaster.
I was very disappointed with this pilot. The bathroom looked like it had not been cleaned in days. One of the paper towel dispensers was out completely and when I used the urinal, about 50 tiny bugs flew up ot of the little odor control thing... Needless to say, I went further down the road to use the facilities in a less infested stop.
Everything you expect with a pilot, however this particular one the bathroom smells like it has not been cleaned in years. Parking lot is rough but big, and the rest of the store was in good order so a good stop so long as the mens restroom is not the reason to stop.
Nice truck stop, always busy, usually pretty clean, Arbys attached to it.
Kristy at subway was very sweet made a very good sandwich an kind of HOT
Great place to stop on a long trip and get a snack or fill up the tank.
Good experience but could use a good cleaning
Its get the 5 on how nice And courteous everyone was parking for a Semi truck was easy back in khanda a cluster to get in Over all one of the better pilots
Dont take a mobile cigarette coupon in and expect to get the discount. There bar code scanner would not read the $2.50 off coupon on Winston products. So after the store manager and the manager from Subway could not get it to work I was informed I was S.O.L., bad part is the Subway manager told store manager to hang up on the help desk because they are busy. She must have some unknown telepathic powers that old her this. Really!!
Restrooms were very dirty looked like they hadnt been clean thoroughly in months. The mens restrooms had splatters all over the toilet walls. The floor looked like it hadnt been moped in weeks. There was paper towels & toilet paper all through out the store and only 1 person working. She was trying to stock the floor and run the register by her self. So I asked her where her help was. She replied that they cant keep help that they keep quiting. I think its time for new management.......
Good amount of truck parking and the staff are very friendly. Diesel pumps pump the fuel fast.
As a driver I wish there more choices for food. The parking lot could use better maintenance and the spots need painted. Plus there is too much trash lying around. The personal were friendly and egar to help u.
It was good customer service and it wasnt expensive
I love the kentuky people, they treat you like a normal person and the people are friendly, I change a light at the Boss shop and they were plain simple so far good. I am a cuban american driver from Miami from Miami FL. My english is 99.9 percent, but my face dont lie to make story short. I was a different shop in Connecticut at TA the day before the place did not wanted to help me and I know why my race. IT was different in Kentuky God bless them.
Is wasn’t busy when I came through, and everyone was friendly
Went here to find a few souvenirs for grandsons. Found what we wanted. Had all kind of things!
Beautiful pilot during a snow storm. Needed some coffee and as always the pilot has some and a wide variety of creamers. Subway is open there 24 hours as well.
J more people like that girl at the front desk treat you like youre at home home away from home
Very clean pilot. Great service
I drink good coffee, without sugar or cream. Coffee here is burnt. Subway leaves the prep cabinet open to the Air all night. Food safety?
Fast checkout. People are friendly. Lottery machines for scratchoffs now wow, blew my mind but I tried it and it worked fine. Almost like getting a softdrink out of a machine. lol
Food was the worst it was just put out and we couldnt eat it. Slow service. Very nasty bathroom. The worst pilot Ive ever been to. was a waste of time and money!
Good place to fuel your vehicle as well as grab some snacks
Bathroom was messy, nasty. Bottle of urine cleaner on counter, paper towels everywhere, trash was full. Staff seem nice but clean. As drivers we want fresh fast coffee and a clean bathroom
Nice little hidden stop. The subway is very skimpy on what they put on the subs
The restrooms could have used some attention, other than that the store was well organized and appeared clean
Great place to fuel up, and grab a quick bite while traveling.
The restrooms were smelly and the bleached blonde female cashier doesnt wash her hands after using the bathroom. Very disappointing. Subway was good and the folks there nice and friendly.
This place needs serious help. The manager and cashier couldnt count change without A calculator. The manager stood and bold faced lied too us about what was going on with our change said the cashier had too get it out of the safe just too find out he sent her outside to get trash. I bet this place loses alot of money for the fact the people running it are ignorant.
Good pilot wit subway it about 40 miles north of I40 on US 41 and can usually find parking later at night were if you go down to pilot flying j on I40 thoughs full up fast
Quick service great people work there too
Clean and good place to stop before getting on Pennyrile Pkwy
Stopped in for subway...Everything was can and up to standards... Very friendly atmosphere
Compared to other gas stations this place is really nice and clean. The staff is friendly and the bathrooms have never been dirty there is also a Subway right next door
The subway is slow 😒 as hell but everything eles was good
This is a great place to stop, but the womens restroom was disgusting tonight and their medicines are EXTREMELY overpriced!!
Always consistent and clean with the best coffee on the interstate
Gas, gas, and more gas. Also diesel and whatever else convenient store sale.
Decent clean truck stop for long drive through the states.
Good place to stop for a snack and rest room break.
I agree with some of the other drivers. They don’t empty their trash cans in the parking lot. Most truck stops complain that drivers leave trash in the parking lot. But if there’s no room in the cans, that’s where they’re gonna put it. I don’t agree with the practice, but there’s no excuse not to keep your trash cans emptied and your window washing buckets full.
Great prices and nice people
Could have had cleaner showers However they was short staffed. Did try to good w a small crew Employee s where nice smile politely Just over wrking and underpayed
Went there for quick stop on our long drive and the sweetest casher greater me, made me smile. Never come across anyone as nice who made my day
Very Nice People At Mortons Gap Kentucky.
Very clean. Associates are friendly and helpful. Easy to see from the parkway for travelers passing through.
Nice truck stop. Clean and friendly service
Had what I wanted. Bathroom clean and gentleman behind the counter was nice.
This place is amazing they had everything I needed for my trip
Lots of parking even at night still had a lot of spots left...Nice and quite even the fuel pumps seem empty throughout the day have good cell service and a nice little subway tucked all out here in the country side
No signs where enter...then once you do figure it out...good luck with being able to get your semi into the fuel lanes...AND there is a HUGE 18 deep pothole
Use to be grandmas kitchen,old school truck stop,now I still stop here good stop
Fast, friendly service. Clean restrooms
Very nice pilot, build more like this one!
Good Subway ! Old Glory still flies at this one!
Great place but I saw the manager snort a white powder. Not so good!