Went last week to see what options I would have if I was to switch over from T-Mobile and get a great deal and instead all I got was attitude and rude service. Definitely not going to recommend this place due to crystalyn and her attitude.

Crystalyn did a FANTASTIC job helping me deal with a complicated situation. She was able to give me great advice and start new services with minimal efforts. I was in and out with my new Services, phones and cases, chargers etc. I would highly recommend this store over others.

I am extremely grateful with Gian, this young man was very helpful setting me up with ATT TV. It lowered my tv bill by half and he helped get new phones too. I get a discount for being older than 55. Att really took care of me, thank you so much.

I switched over and ordered a new device online. I picked up my phone in less than two hours. I declined assistance with setting up the phone at first because I was on a lunch break. While picking up my phone, I was told that I can add a second line on my plan as well and that I can do it over the Internet to get the same promotion. Well there was a mixup with the SIM card that was already in my new iPhone, but between the phone rep and Mo, I was able to have my issue resolved; it happened with another customer as well. All in all in took Mo ONE phone call with an outstanding rep and the both of them were able to resolve the issue. I want to take the rest of my review to focus in on Mo. He is an exceptional rep for the AT&T community. It only took him ONE call to know how to switch out THREE SIM cards. My second phone worked perfectly. I even had the opportunity to spin a wheel to get a discount on my accessories so I spent more money because of the best experience. I know I made a great decisions when I decided to switch ! Thank you Mo I hope to always see you when I go inside the store if I need to. You rock !!

Awesome customer service. Worked with Gerson, He was very attentive to my needs and was able to get me all the accessories I needed to keep my phone protected. Will be coming back to work with him for all my cellular needs

Gian was so helpful with my elderly mother when she needed to purchase a new iPhone. He spent over 2 hours helping her get set up as well as very patiently explaining all the steps and costs. We received excellent service at our local AT&T store.

Jose and Gerson made my visit here very quick and smooth for purchasing my new IPhone 12 pro max !! They are amazing at what they do and extremely helpful! I’m so happy i chose this location to assist me!! Thanks so much guys!

Tony and Gian were amazing! I caught Tony as he was finishing up and training on his first day. Both were knowledgeable and knocked it out of the park. We will be back very soon for some upgrades and look forward to working with these two guys in the future.

Gian was so nice and helpful! We were purchasing multiple phones and had some logistical challenges and he went above and beyond to make sure we were happy with our purchase. Will definitely be back to this location!

Recommend this location Amazing staff and very knowledgeable people here Gerson helped me out with my new Phone and made my visit quick and enjoyable thank you so much !!

Amazing service! I came in to get some questions answered, and help with my phone. I had the pleasure of working with Gerson his customer service is impeccable and he knows what he’s doing! I am soooooo happy!!! Thank you Gerson!

Chris and Jesus were extremely helpful and knowledgeable. They helped me get new phones for my kids and get all their info transferred. Helped me set up my parental controls and made the whole process easy! Highly recommend this store and their outstanding service!!

Great store. Friendly customer service as well as fast. Very good product knowledge in terms of apple and android, highly recommend to anyone living close to the area!

Amazing service, came in to transfer my business line to my family plan. I had the privilege of having Mo as my sales rep and he went over and above to help, new phone and I get to keep my number. Thank you, I’d give him 7 stars if I could.

Amazing place, awesome customer service. Everyone was so helpful and informative, definitely coming back! Came in to get information about a better plan but walked out with a new iPhone, an apple watch and AT&T TV for an amazing price! Thank you guys so much.

I brought a friend in whose son sent he and his ailing wife new phones. Tony assisted us and was sooo incredibly patient helping us transfer all the data and figure out the situation!Great customer service!

The entire staff was great. Gian was a great help in migrating my data to my new phone. I highly recommend this store.

I had a great experience at this store. Carlos the associate was a great help. He did everything beyond possible to get me a great deal and service. I will recommend AT&T, this store, and Carlos to everyone.

The best AT&T I’ve been too in a very long time. I’ve been with this company for 15 years and I haven’t been treated this well in all 15 years of service. Keep up the great work!

I stopped @ AT&T 2 switch my phone over-Mo did everything he is amazing-respectful and very knowledgeable. Would definitely recommend 2 a friend.

Awesome store they helped me get a new phone with an awesome discount. GIAN was great 🎈❤️

The dude that was helping me was named Gian and he was cute but super nice this place had fast WiFi and even the wait time was short they really had great service he also gave me a good crazy deal I really appreciate him

Gian had great customer service and went out of his way to help fix my phone. Great store management!!

Customer service was outstanding. We had new phones for the entire family . They also recommended great phones for our old ones that cannot handle apps. Definitely going back for a future upgrade.

Ally Lopez is the best...we needed help upgrading our phones, she was professional, knowledgeable and patience...she is a gem!!!

Gian was amazing and took the time I needed to understand and set up my new phone.

Mo and Gian are absolutely amazing, go check them out. AT&T’s new promo for existing customers is out of this world!!!!

I was very pleased with Gian’s very speedy response to help me and his amazing customer service.

Jose, Gian are amazing got me a great deal on my phone so happy with my decision to choose at&t

Omg, this store is awesome, I went to upgrade my samsung to the new Ultra and Gian was very helpful. I would highly recommend this store. They are great!

Great customer service!! Fast friendly! Highly recommend this store!! Couldn’t be happier!

This is hands down one of the best AT&T Stores I’ve ever been to. They’re way less busy than the one in Winter Park and much cleaner and open. Every time I’ve come in here the employees always greet me with a smiling face and help me with my phone service. I came in to switch to AT&T and absolutely gave me the best deal I’ve ever gotten. Now I come here any time I have questions about my service of devices. 10/10 would recommend every single time.

Awesome store they really took care of me and helped me set up my new iPhone

Mo was great help solved all my issues I was having with my phone I would definitely recommend anyone to com to this branch great customer service.

Best customer service I’ve experience so far at one of the ATT store !!!Thanks to Gian and Mo for making my ATT first time visit so amazing.

Excellent and fast

Enrique was a GOAT, great service

Mo was very professional and helpful. He hooked me up with all the accessories I needed as well as a new phone.

Great experience with store manager and sales representatives. They helped with some phone problems and I also got an upgrade. Definitely recommending it to friends.

Mo was an outstanding AT&T associate. He made the process easy and understandable. Mo answered all questions and concerned.

Came to this location last week to get my son a upgrade they made it extremely easy to understand the process and the payments, I highly recommend this specific at&t store due to the positive attitudes and positive affirmations that they provided us with, it was effortless on my end and my expectations were exceeded to a huge extent because of their amazing customer service, on top of that their accessory collection was well stocked and my son had many options to pick from. We left happy and content with our experience.

Ive had many questionable experiences with other stores, but not this one! Fantastic customer service and really good people. Overall great experience!! I would recommend this store to anyone.

We had an excellent experience with Mo Tayyib at the Maitland AT&T store. We bought a new phone through that store, and Mo was very helpful and knowledgeable. I highly recommend them.

Very great service! Mo was very helpful and knowledgeable in getting me the right phone for me. 5 stars!!!

They have great communication skills and customer service handle everything that needed to be handled .

Outstanding customer service! The associate Mohammed was incredibly helpful and really went the extra mile!

Wonderful experience- Jose provided incredible service and stayed late to help us set up our new phone. Thanks, Jose and AT&T Maitland!

Thank you so much for your help great job AT&T Team

They were very helpful thank you

Very nice and great service. Thank you Gianni!!

Thanks Mo, l was really happy with the services l received, very helpful and informative.

Amazing service!! Very pleased....thank you!!

Moe was a good help with my service awesome place I recommend anytime

The service person was excellent and very knowledgeable. His name was Moe

I love this store they are very helpful

Warning this is a franchise store. Skip it go to the Winter Park store. It’s corporate and much better service.

Great people very helpful & friendly

Great service! Mo was very helpful!

Amazing store. Knowledgeable people. Love it

Went to this store in order to create a separate account from my parents for the first time. I wanted to take my phone number from their account and transfer it to my own account under FirstNet. I also wanted to order a new Note+.The first problem, of many, was that the store had almost no inventory. the Note devices, Android wearables, and more, were all missing.Secondly, the store employees had no experience with FirstNet, and they said as much. Both the employees, and their manager (after being called) insisted that the regular yellow sim card was the same as a FirstNet sim card, even though the paperwork explicitly says otherwise.They proceeded to order my new phone with a temporary number, due to the phone being a direct fulfillment. At which point, I left the store to wait for the order.Approximately a week later, I went in to pick up my new phone. Long story short, they could not remove the temporary phone number from my account, and they could not make my old number the account number. I spent 4 hours at the store while the employee was on the phone with support trying to change the numbers. They were ultimately unsuccessful.I left the store without success, and without a FirstNet sim card, yet again. I was told to come back at the end of the week wherein they were supposed to have a solution for me.Before that day, the store called me and advised that it was impossible to change the account phone number, and I would either need to just accept the new number, or restart the entire process, return my new phone, and order another. They insisted that I would have to pay both the Sales Tax for the new phone, and pay a restocking fee for them to take the (old) new phone from the week before, even though I never made an error and all the fault lay on their employees.Furthermore, the Manager of the store was absent for both of my first two visits. All contact with him had to be made via phone call, and the employees would absolutely not allow us to speak directly with him. I asked for him to be present for my third visit, and was assured he would be. During the call mentioned above, I was told the manager would yet again be absent, as he was busy opening another store.As of right now, I do not have a FirstNet sim card, and I am possibly going to have to restart on the entire process after two weeks of trying to set up an account. I absolutely do NOT recommend this store. Go to the store in Winter Park.

Gian and Jose were great

Great service from Gian

Service, knowledge, courtious, was moe and assistant

Customer service was very bad

Great

Gracia Gian For helping us deliver the phones after two visits to other stores this gentleman helped us. Excellent service we will be returning.

Excellent service .... they attended me super fast and took me more than I was looking for Haha 😝Enrique Negron excellent ⭐️⭐️⭐️⭐️⭐️

It was excellent service. He explained more benefits and options than the normal ones, since he asked me if I had memberships with different entities, getting more discounts for a person my age, 74 years old.