Outstanding service and patience. I had a ton of questions and was never rushed or made to feel like I was burden.
Ordering, delivery and after sales experience for our Hanse was all five stars. John helped us select among all the available options to get what was best for us. The paperwork was all complete upon delivery and Peter’s introduction and lesson was wonderful.
Best yacht brokerage and best boatyard onLong Island Sound, bar none.Extremely knowledgeable staff committed to excellence, customer service, and fair dealing.
First rate sales experience, and the service yard consistently does excellent work. Very professional group of folks. Highly recommended.
I recently purchased a used J/100 from broker Michael Beers and then worked with yard manager Grant Vogt to get her ready for the trip via water down to NJ. The level of professionalism, attention to detail, and knowledgeable insights from both gentlemen was impressive and proved extremely valuable. The short trip down the coast went off smoothly and Haven is resting comfortably in her slip. I would highly recommend the McMichael Brokerage and Yard to anyone needed such services.
Great service. Attentive to the details. John Glynn & Peter MacKenzie in particular are great.
Don’t be put off by the understated manner of folks at McMichaels. They seriously know what they are doing. From start to finish they always delivered what they promised (or more), on time, with no surprises. Ive bought eight new boats over the years so I ought to know. This organization operates as a team, with nearly flawless handoff from sales, to commissioning, to after sales. The commissioning orientation was incredible -- a whole day of an experts time, and the after sales support is excellent. Everyone Ive dealt with at McMichaels, without exception, has been great. During the commissioning, even the fellow who was putting on the barrier coat stopped to explain the evolution of barrier coat technology since the 1950s. He obviously knew his stuff - and loved his job.One of the advantages is that these guys are boaters themselves. Its what they do in their time off. In my opinion, if youre going to spend money on a discretionary item like a boat you ought to have fun doing it. Our broker, John Glynn, the customer service manager, Peter McKenzie, and everyone else weve met at McMichaels, understands that.
Kevin and the team provide great brokerage services that are complete, accurate, and enjoyable to experience - Dan Corcoran
Great place, theyve done my last 3 boat deals and will get the next.
Extremely poor service especially from Todd Williams. I would not recommend using this broker to sell your boat. They did not return calls, did very little to promote the sale of the boats and misrepresented us to the potential buyers when they finally found someone. We were extremely dissatisfied with their service and will never have anything to do with this company again.
Great customer service
This is a group of people who are highly professional, knowledgeable and just plain nice. I could not recommend them more highly.
My experience with McMichaels is beyond excellent. They were with me every step of the way in my purchase of a Hanse 385.The entire team delivered fantastic service. Everyone I interacted with, including: Mary Ann Tracy, Helmut and Richard Bittlingmeyer and the crew in the Yard, have been terrific.Great kudos to Peter McKenzie whose patient explanation, incredibly thorough inspection, and orientation made the delivery process a positive experience.Finally, Michael Beers is as much Trusted Advisor as broker and wonderful to work with.I really cant say enough about the entire organization -- Eric Vorenkamp
My experience with McMichaels was exceptional. everyone from john fallon, my salesperson, to the receptionist and yard manager was knowledgable and courteous. As someone in the service business and has purchased several sailboats and a power boat i rate this as my best experience. joe blichfeldt
Very competent people.
Cc