I will definitely be returning for any future eye care I may need. I had an appointment in mid October and the staff was so friendly I came in with an old beat up pair of glasses barely able to see and i just got my new glasses today and I couldn’t believe the results I can see better than I’ve ever been able to see before the staff knows what they’re doing I’m very pleased
Dr. Grimm was very thorough and knew right away what is going on with my sons vision. Everyone in the office was kind, patient and explained everything and made my sons first experience in an optometrists office great fun for him. Best decision I made going to see then.(My son is 2 1/2 and he’s farsighted. Will need glasses)
From the moment I walked into the store, I got immediate service. All the employees were extremely helpful and courteous, They covered all my needs and spent all the time it took to make sure I got what I wanted and needed. Very fair prices. I walked out feeling very satisfied! Thank you, Evision!!!
Always a great visit. Everyone is professional, friendly, and knowledgeable. I see Dr. Grimm, and I have complete trust in him. I always leave his office well informed about my vision. Thank you all for all that you do!Diane
I just had my first appointment and loved it! Everyone was so nice and helpful in helping me find the best options with my insurance. I can’t recommend enough. It was such a pleasant experience I felt the need to leave a review
I was impressed and it takes a lot to impress me. The service was fast, efficient, and comfortable. Everything was covered in a very professional and thorough manner. I actually enjoyed my visit to Evision.
They were the only place in my insurance network that could see me in a week or less, which was great. Dr. P was very friendly, professional, and helpful with the exam. Holly was the same when it came to picking out and ordering my glasses. The ladies at the front desk and the Nurse who assisted me were also great, but unfortunately I didnt happen to catch their names... Im hoping my 2 new pairs of glasses arrive in less than 2 weeks, but even if they dont, it STILL would be before any other place would have been able to see me! 5 Stars all around!
Everyone was lovely from start to finish. However, Joe (the Optician who helped me select frames and reviewed pricing) was absolutely fantastic. Delightful conversation kept us occupied while he skillfully problem-solved some computer glitches. He was a great resource in helping me find frames that suited my face and my budget -- his knowledge of prices and insurance coverage made the selection process very smooth.I have some anxiousness when it comes to eye care appointments. I struggle with touching my own eyes, let alone allowing anyone else to do so. I cant even put in eye drops. The whole team was so gentle and thoughtful during my visit. Dr. Grimm was patient and considerate. Overall, a great experience and I look forward to returning!
I had the best experience today.Staff is very friendly and patient. I’ve never had anything like this! Some docs let you go without questions ask or answered.Here I had it all!. I picked the right vision office.I’m not going elsewhere.Thank you for such a perfect visit.
Evision Eyecare always puts so much care and attention into each patient. My 7 year old daughter just had an appointment and every individual from check-in, to the techs and drs, to the help with picking out glasses gave so much care and attention to keep my daughter happy and comfortable. I have only had good experiences here.
The office staff is friendly and helpful as is the man who assists with the choice of frames for glasses. The eye examination is thorough and they seem to have up-to-date equipment. Dr. Grimm is knowledgeable, pleasant and explains his diagnosis well. It’s nice working with them as a client.
I had a pleasant experience with e vision they were thorough and very informing. Everyone was extremely nice and welcoming even with my 8 month old having to come along. They also have a lot of frames to choose from which was nice I love the ones I found. Thank you all again!
Great customer service especially Holly! She was great and explained everything to me in detail. I liked all the eye examiners out there especially their bed-side manner including the Doc’s who was very patient while listening to me. Thank you for your service.
Amazing staff I didn’t have to wait very long before someone was ready to help me get completely set up for my new set of glasses. I would refer this office to anyone. I am 100% satisfied with my experience at this evision eye care office. Thank You so much I will absolutely be back.
I can’t speak highly enough about the services provided at Evison. They were a quick last minute choice with availability that fit my desire to see someone sooner then later. Front desk to assistants to the doctor they were all kind and professional. Dr. Procaccini fully understood my concerns and spent plenty of time explaining the machines that I had just gotten use to being simply part of an exam. I was filled with questions and concerns, all which were addressed.After ping ponging around many eye doctors for the last 20 years, Ive definitely will continue to use strictly them for all my future eye care needs.
Great first visit experience at my new patient eye exam today! Saw Dr. Grimm and his assistant was friendly and knowledgeable, thanks again!
Office was clean, staff was all very friendly and professional. Dr. P was amazing!They seemed to have up to date technology and were very thorough. The only downfall I would say is I waited quite a bit to be seen after being brought into the exam room. I would recommend them and return though!
I have been going there pretty much since they opened. The doctors appear to be very knowledgeable, they take the time to explain things, and they are friendly. The receptionist(s) dont rush you despite how busy they are. And the salespeople dont push you too hard to upgrade & add things. BIG PLUS is that they take Medicaid.
Bridget kindly checked me in and Joe helped me choose the lenses Im going to be wearing for the next few years. Joe was personable and extremely helpful. He answered every question I had with thought and patience and helped me get lenses at a price within my budget. Ive been going to Evision for years and I have never once been disappointed by the way I was treated there. Would definitely recommend this place!
Had my first appointment yesterday, everyone was great. Holly was was super helping me with my new contacts & picking up out new glasses.You won’t feel like a number when you go there.
I was so happy with how the ladys at this location really care and are so kind. There was a mix up and I was a little upset and kind of rude in my eyes to be truthful. But they at all times were carm and trying to help me. And at no time did they ever say I was wrong or placed blame on me. I see that as great customer service. But I believe it more then that . Its just good people treating others as they would like to be treat. So thank you to all the ladies. From front desk to eye doctor to the lady who straightened out the loose glasses. Plus I brought in my sons glasses that were messed up and they fixed them on the spot.. Thank you
Evision is such a great vision center. The optometrist is friendly, and explains things in easy to understand terms. Joe, who helps picking out and ordering glasses is wonderful too. He is friendly, patient and makes the whole process enjoyable. Ty. 🤓
First time there for my son, our experience was great! Friendly, didn’t have to wait.. Thank you!
This was my first visit to Envision and I was very impressed. Appointments were on time, the check in process was fast and efficient. All personal was friendly and knowledgeable. I felt listened to, and that my vision issues were properly addressed. There were no pressure sales which was also refreshing. I would definitely recommend Envision.
The gentleman that answered the phone there was so rude! I’ve been taking my family there for years. Immediately I was treated rudely because I had four children and myself that need appointments. He was talking over me. I work in the medical field and do not appreciate being treated like that! I would never treat my patients like that. Remember with us you wouldn’t have you job! Phone call was made today 7/28 at 3:55p. Needless to say I’m looking for a new eye doctors because of the receptionist. That’s sad that he’s the face of this establishment now.
I am so grateful that this business accepts Medicaid! All of the staff were great- I highly recommend!
I was very pleased with my visit! The receptionist was very friendly and pleasant! From the moment the exam started, I felt very comfortable and Dr. P took very good care of me while finding the right fit for my contacts! Not having insurance, I was afraid it would cost me an arm and leg, but it was super affordable and I would highly recommend this place!
At my appointment everyone was really nice and the Dr known as Dr P was really nice and listened and took time to explain everything . l would refer him to everyone. The Best
Love Evision! The staff and doctors are so polite, efficient and professional. From the minute I walked in, I was acknowledged even though there were quite a lot of patients being waited on. The technician was thorough and effective. Dr P was very nice and fully reviewed my tests with me. Joe in the eyeglass / contact area explained my insurance better than it’s ever been explained to me.I used to go to a large practice on Elm St and although the Drs were ok the staff was rude and lazy. So glad I switched! Just wish I’d done it years ago.
Ive been getting eye exams here for several years and its always been a decent experience.
More focused on up selling, not upfront about pricing, will not go again.
Holly was professional and very helpful. I would highly recommend her as well as Donna. They work together as a great team.
Excellent service. Very profesional staff. Attentive, cordial. I would post 6 stars but they are just 5.
What a wonderful experience with the staff and and the doctor is very easy to talk with and very nice !
Went in to buy replacement glasses for my son. We were helped right away with no wait. Donna was wonderful and even ended up helping me schedule an appt and find my own pair of glasses!
Not much parking availabity. I got a $50 parking ticket today. The receptionists are nice. My eye Dr. Is excellent. The eye tech and eye student did not explain what they were doing, how long it would last and did not smile or any conversation at all.
I saw Dr P for an issue I was having. Not only was I able to be seen the next day, but he did a thorough exam and put my mind at ease about the condition. He was also very easy to talk to. HIGHLY RECOMMEND this office for keeping my vision straight!K O’Connell
I have been going for years. I am a quadriplegic and bring an aid with me and they are always friendly and inviting and take the extra time to help me and my staff during the whole process even going as far as to help me get out to the car. I won’t go anywhere else.
I saw the amazing Dr P. today always a great experience And i also had the pleasure of being helped by Donna who is so fabulois and extremely patientThank you for the wonderful service
Its always a pleasure going into E Vision. I have 6 kids, and they always accommodate my schedule. Joe was an absolute pleasure when helping me shop around for glasses. All of the doctors and assistants are equally friendly and amazing. Im upset at myself for never remembering many names, the beautiful secretary (with the minions) is an absolute pro ! Been coming here a decade. Wouldn’t go anywhere else !I saw a comment on them not cleaning and sanitizing and I have to say, everyone I encountered was definitely cleaning and sanitizing.
I have never had such a thorough exam. Dr. Grimm was great at explaining everything that was happening with my eyes. He offered a lot of information and guidance. The front staff were both friendly and engaging. The doctor’s assistant, Sabrina, was amazing! She was fast, friendly, thorough and really knowledgeable.
The place is very clean and the Dr takes time to explain what’s going on with your eyes. The optician was also so nice to deal with when picking out frames. I would recommend evision to anyone.
I am very impressed by the customer service in this place. Holly was extremely helpful by assisting me with selecting my glasses and making sure I was happy with my order. Thanks Holly for all your help!! You did an amazing job. Adri
Evision eyecare was able to quickly help me out in a pinch while I was Manchester! Friendly and helpful! Thank you!
My family and I have been going here for years. Everyone is great and everything is perfect.
Extremely clean and modern building. Have attended this eye care facility for 14 years! Beautiful eyewear selection and pricing. Very friendly, quick and intelligent staff. Pay to park can get a little crowded.
Was a nice visit. Employees very well educated in their different areas. Dr Grim answered all my questions. Couldnt ask for a more comfortable Drs visit. Would send friends and family to see them.
I was pleasantly surprised. I got in quickly and the people were great.They worked well with my son a were very helpful in the selection process.Great place with a peaceful atmosphere.Thank you!!!
First eye appointment for me along with an exam. I found that the staff were very friendly and knowledgeable!!!!!!! They were very helpful in choosing the perfect frames!!!!!!!! My boyfriend and I made appointment together we were in and out of there very quickly !!!!!!! 🤓🤓🤓🤓🤓🤓🤓 Thank you Evision Eye-care Cathy
This place is great!!! Very friendly and great customer service!!! They are also very puntual and don’t leave you waiting long I’m so glad I chose e vision on elm St in Manchester nh definitely recommend!!
They are very pleasant at Evision. The time frame of getting in for your appt and the end of your appt is pretty good. I will Definitely continue to go there.
Nobody really helped me. Not like the dude who was helping a lady pick out hers. I Even chi minedl in. My ladys back hurt añd, why do I.care. She was going to show me out back firstThe back wasnt worth, the tripThe Dr. P was nice and I do need to ask him a few important questions. The tech helped and was eager to! Thats the problem. She said Im Just the tech. I believe the sweet girl acts like she has to go as fast ias she possibly can! I could smell the wipe strongly.I WISH HER BOSS WOULD HER AN AFFIRMITIVE REVIEW. SHE DESERVES SOME PRAISE & TELL HER SHE DOESNT HAVE TO RACE THROUGH THE PATIENTS!WHEN MAy I speak w Dr.P.? .., ...thank you!
My 5 yo daughter is low verbal and painfully shy, but they worked so well with her and she even answered questions, because she felt so comfortable. I will definitely recommend you to others
I wanted to love this place so badly, but it was awful. It looks so cute from the outside, and had (I thought) a great website. I had an 11:00 appointment, and was asked to arrive 10-minutes early, which I did (10:50 am). The place was packed, which was surprising and concerning given the pandemic, and there wasn’t anywhere to sit for the first 25-minutes I was there. I had just had a procedure yesterday on my lumbar spine, so this was brutal for me. Even with people already squished in, without any room for social distance, which their website asked patients to do, groups of people were coming in who also had appointments (one group of 4, and another group of 3). I wouldn’t have gone had I known they didn’t follow their own COVID-19 precautions. I didn’t see anyone wipe down anything while I was there, despite what their website says (“...we will regularly perform enhanced environmental cleaning of commonly touched surfaces, such as workstations, counters, railings, door handles, clipboards, pens, chairs, and other public area surfaces). Again, while I waited nearly 40-minutes in a packed room, nothing - none of the above listed things, or anything else, was wiped down.I was finally called in at 11:27, and the student doctor didn’t come into my exam room until 11:52. I was there from 10:50-12:30, and not a single person apologized or even acknowledged the wait (I interacted with 5-different employees).After all of that, they didn’t have the frames I wanted, which I picked out on their website, so they said they would order a sample, and call me when they came in. I received a call a couple hours later, though, saying the frames only came in a bright color, and not the black or tortoise listed on their website. This entire experience was a total disappointment.Fortunately, I was able to order the glasses I wanted (that I originally found on Envision’s website) from eyeglasses.com, and they’ll arrive in two-days.
Always a busy place. Took a bit longer than I like but the service received was great. Always courteous and informative. Will be back next year
I called Evision eyecare for an emergency visit. I woke up with my eyes hurting and could barely see through them. Evision set me up with an appt next day. The secretary over the phone was very polite well mannered and listened to my problems.got me right in thankfully! The check in process was very similar the ladies at the front desk were very friendly. I sat down for less than I’d say 5 minutes. Eye doctor was very intelligent and very thorough with my exam. I will go back in two weeks. I give them 5 stars and highly recommend Evision eyecare in Manchester NH on Elm St.
I want to thank staff for helping me and especially one of the receptionist and the other one I believe her name is Diane. Even though I had an awful morning going there and interacting with the staff ended up being a blessing for me so thank you
This is a wonderful place with amazing staff n a family vibe at all times, always helpful and explain things thoroughly
Always have a great visit every time I go thank you for everything you guys are amazing
Dr. Procaccini was wonderful today! He was patient and listened to my concerns and had answers to all my questions. I would strongly recommend him for your next visit if you are looking for a knowledgeable optometrist! Five stars!! Thank you, Dr. Procaccini!Savannah W.
The dr was very good he tells you everything he is doing and answering your questions the front desk person Beverly is very nice i would send people to Evision
Evision Eye care is the best place to get what you need done thank you very much
Im very please with evision eye care Ive been using them for about 3 years now ...never a long wait....office is clean and sterile...staff are all awesome.....and I won $75 on my scratch and win ..so I was able to get transition lens for free.....very excited about that....I highly reco enned them
This place has the best service for your eyes and the staff are wonderful been going here for years I highly recommend them for anyone 👍👌😀😊
The staff is excellent. I didnt feel rushed and the staff was very thorough even though it was busy.
Today was my first visit to Evision and I have to say that the staff there was extremely friendly and nice and my Doctor was AWESOME! He took the time to flush my eye and give me drops because this morning I got motor oil in it. My doctor was really caring. I will be changing my Daughters eye doctor to there also. I have to travel from Hillsboro,NH to Manchester but its well worth it.
Dr. Grimm charged me for a glaucoma test I never got. now he put a $50 charge on my credit report. I was on Medicare . I am poor.
Everyone was super nice and easy to work with. Dr. P was awesome and the assistants and desk workers were friendly and sociable. It made the experience painless and stressless.
Trying to call this place is a joke. It rings and rings no matter which extension you push. Not one person answers the phone. I would not suggest this place if you need to call them to set things up with continued care.
My 1st visit with Evision was outstanding, the entire staff was very Professional and Friendly, the Dr was superb, I felt comfortable immediately.
Amazing customer service and awesome with kids my favorite place
My son and I were there longer than expected due to how busy it was, however it was made up for with great customer service from Joseph.
The staff was amazing. Very helpful I was nervous at the outcome but the staff helped calm my nerves I’m happy that I switched from my old EyeDoctors to my new one. Very fast with getting an appointment I called last week and then the appointment the following week and it was amazing
I bring my daughter there because she has a lazy eye, she’s been going there since she has had this and there great working with her. The whole family is going there and I would recommend to anyone
Getting new glasses colored frames with the transition lens with anti glare cant wait ! They were all top notch service,exam and ordering was smooth thank you all
Good place..very friendly..seem to have good prices... Social distancing and regulations were followed
Absolutely wonderful team of people. So thorough and caring about my vision and me personally. I give the highest recommendation to anyone looking for a complete, all service eye examination.
So around 3-4 weeks ago I order some glasses $200 and this is without the lenses after they told me I was only going to pay the 20% out of the frame. Now some Ray Ban frame are NOT $1,000 if you do the math. That’s not it, before I order the frame I asked 3 times if the frame was going to arrive on time since I was moving out of the state in 2 weeks and the guy said yes because it was only the frame and not the lenses. So I went ahead and order them with Evision, well this was a month ago and I just got my glasses today and the WRONG color after ALL this wait. I called them so many times I even asked for a refund because I know for a fact that there are much better places then this one. And more professional. The least they can do is refund me my money.
They are great there. The staff is very friendly and the Doc is incredible I would not go anywhere elsr
I worked with a young lady named Erin last week and she was very sweet! All my questions she was able to answer and give me a good thorough understanding of what my new insurance covers. I’ve been going to evision for 2 years now and I’ve never seen her before but she makes a great addition to the company! (:
I always appreciate the effort that Evision puts forth in getting patients taken care of and how they try despite my insurance, who by all accounts moves at a snails pace. I always look forward to my new glasses. I know that I came in last minute wanting a custom product. Quality takes time. Thank you so much for your teamwork and customer service.
Everyone was exceptionally friendly, which is the norm for envision. Wasn’t a long wait and exam went smoothly. Very happy with their service and care.
Always on time with their appointments. They always treat me with respect and educate me on everything that is going on. Super friendly and down to earth. The Dr. on staff and the student Dr. Maurlene I think her name was, were amazing.
Friendly, professional and caring staff took time for a thorough eye exam and helped me to choose the right glasses. Could not have been better.
Great experience! Friendly and answered all my questions. Highly recommend!
This was my first time going to E vision eye care the staff were very polite and extremely helpful Dr. Grim was knowledgeable and so is his student I can’t thank them enough for the great experience at their eyecare
Almost always the best options
Ive been coming here for several years and I havent had any problems. The glasses I bought from here several years ago are still holding up well - high quality products are sold here at fair prices. Eye exams are quick and thorough. Everyone here is nice and personable.
Dr Grimm was awesome. Best eye doctor I have seen in years. He explained everything to me. Even figured out what another eye doctor didnt. I now have a clear picture where I stand. The optometrist helped me so well. I was done and out in 15 minutes. Thank you means a lot at my age. 💜
After I checked in, I was called pretty much right away. All the staff was very nice and explained everything to me so I understood.
Evision Eyecare has been taking care of my eyes now for many years.When I got cataracts they set me up with a surgeon who turned out to be a god send. He operated on my eyes& returned my sight. For this I am forever grateful both to him & to Evision for sending me to him.I will recommend Evision Eyecare to anyone in need of comprehensive careing professional eye care.
Staff were so so, besides one woman in training, she was great!! Our appointment was at 12:50 we didnt leave their until 3. Definitely will consider going somewhere else that doesnt schedule 2.5 hour exams
We had a great experience there today for my daughter! Our appointment was very thorough and all the staff were great and very kid friendly! They took their time and answered all questions! Glad we found them and we will remain clients there!
I have a senior dad that is hard of hearing and impulsive... the whole staff was kind and caring they spent a good amount of time with his check up and were very thorough.. deeply impressed. I want to switch over to this staff!!💕 thank you so much for the thoughtfulness you showed.
I arrived late for my appointment and they still accepted my son and I. Staff were very friendly and professional. They were patient and helpful. The physician was attentive and thorough. Over all good experience.
I had an exam a month ago, and the doctor wanted to follow up in a month. Today I was to have my follow up but they wanted to charge me again! It should have been included in the first visit. They are just trying to double dip. I will never go back to them. Be Careful !!!!!
I would’ve given 5 stars if it wasn’t for the awful woman who I dealt with to pick my glasses. The receptionist was nice and the doctor was very warm and welcoming. Unfortunately the woman I dealt with at the end was rude and cold. She rushed me trying to pick my glasses which she didn’t even let me try on. She had such an attitude I felt so uncomfortable. I will never be back as they clearly don’t value all patients and discriminate against patients with state insurance. I have never felt so looked down on in my life.
This was a very good experience. Everybody was very nice and professional. Doctor P was amazing and caring. It was the first time that the experience of choosing glasses was an enjoyable one.
Great customer care, very friendly and professional I recommend it to anyone very happy when I leave
I could not have had a better experience! I did not have an appointment (part of a contact tore off and was lodged in my eye), but the staff at 2 locations arranged to have me seen quickly while accommodating my work schedule. Both the doctor and his student intern were friendly, professional and competent,