Knowledgeable and very resourceful staff all your boating supply needs and more. We were able to find construction grade epoxy and all sorts of things for future projects.

Im going to give it a 4 only bc it has a wide variety of necessary items to get back in water asap compared to other stores that carry boating accessories. But you would think a store that all they did was wholesale boating products that it would be at least a little cheaper. If you can wait order online. Half the price. But if you need it now then most likely they have it just be prepared to pay for it twofold.

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I bought a lowrance fish finder with the extended warranty from west marine. Well after my boat was destroyed and sunk in the last hurricane, I took the lowrance back to get a store credit or something. Of course they told me that there was nothing they could do for me without the power cord and transducer.I told them repeatability that the boat sank and the unit was all that I had. It made no difference to them including the manager. So never buy anything from worst marine and never get the extended warranty. The place is a rip off and so is the warranty. I wish I could give them negative five stars.

Very helpful staff! My grandson and I was looking for some collapsible 🦀 crab traps. They answered my questions about using chicken 🐔 or fish 🐟 and best way to secure bait to trap. Either bait will do the job. Employee suggested shower ring that closes. He showed me the ones used to hold fishing leaders on the product displays. He was so customer friendly that he pulled the leaders off two rings to give to me. Saved us a trip to Walmart. The rings beat using fish hooks to hold the chicken wings we used for bait. My grandson (6) and granddaughter (4) had a great time catching blue crabs.

Good service from when I walked in

Impossible to get a person to answer the phone

Jason is outstanding asset to that store! Great experience. Always goes out of his way to help and get any project done. Thanks Jason!

I recently purchased a grill for my boat from this store. They didnt have the mount in stock so I had to purchase that from the website. Both the grill and the mount were poorly packaged and had pieces missing. Both of these products were very expensive. I had to go to a local hardware store and buy enough to retrofit a mount for my boat for a big family weekend. I thought after spending more than $600 it would at least come with all of the pieces. I wont be shopping at West Marine again.

The employee was very helpful. They didnt have what I needed but they were great at suggestions.

Very helpful & knowledgeable

Needed direction to go to out of the way spot. They even printed me a map. Outstanding!!

Ordered new fenders 2 weeks ago.Have not heard from them.I have been trying to call them for over 1 hour will NOT ANSWER PHONE

Good service, accessible parking and has a lot of hard to find marine parts, room for improvement on prices. further sale promotions would help.

Absolutely great service the best thing I ever did was become a Gold Member Frank that works there was just great Andre all of them I suggest go there man these guys if they dont have it at least ill order it for you then Ill help you out and tell you about it I got a lot of knowledge there preciate the service thank yall

West Marine has a huge selection and conveniently located stores - but their prices are very high. Unless you need it NOW, you can likely save 50% by buying online.

Get parts to fix your boaty mc boatface here. Tad bit overpriced, 15 DOLLAR dolphin light keychain?!?!?! But, they will match any online price!

They always seem to have exactly what I need to get back on the water.

Ahhh best advise dont do business with the guy. He has been there for 3 months and still acts clueless.

Good store with excellent inventory.

Great products and very knowledgeable in the marine industry

Absolutely horrific customer service. The manager yelled at me because he was aggrivated that the order was wrong. I will never shop here again and I encourage the rest of yall to do the same. The sleezeball kept looking at me weird too. What a creep.

Always helpful always knowledgeable

Very helpful and curtiss

Great place

One of the best stores in the marine industry

Rude and over priced can find same stuff online for 1/8 of their prices

Excellent Service, Good People!

Rude and over priced

Good people

Rude and under-knowledged!

Very high prices

Great staff