Worst experience ever 10 months on a warranty replaced the motor have it back with a broken erg valve. And they cant even reinstall supports correctly. Just down right terrible service I will never be doing business I highly recommend you find another ford dealership to work with.

Absolutely fantastic experience. 100% restored my faith with in-person car buying. They were about as hassle-free as you can get, honest, helpful, and genuinely professional. John and Dillon (Hyundai side) in my opinion, are the crescendo of what car buying professionals look like. We bought 2 vehicles. Super happy.

Very friendly fast and complete. Will definitely go again for any services

Always great service and vehicles never run better then when I go to Max motors

Sold me a used truck with a hefty price tag that lasted a little over a year before having a major transmission issue. Truck randomly looses acceleration on roadways and high ways and is barley safe to drive. Beware buying used vehicles from here, shady salesman.

Dillon Ruthstrom was very easy and convenient with our financing. It was awesome we could do everything online. Our salesman Blu Leavell made it so great and easy. He delivered the car to our driveway. Never had a car buying experience go so good. We didnt have to step one foot on the car Definitely recommend Max Motors. Thanks Blu and Dillon

Had my 2011 Ford F-350 in for an oil leak and discovered there were seals leaking on the Turbo and a vacuum pump was weak. After having major repairs done I am very happy with the work that was done here in Manhattan. Taking my truck on a road trip I was surprised at the different in fuel mileage, I normally would around 17mpg but on this trip I got over 19mpg. When I spoke to the service manager (Randy) about it he was surprised but also said the vacuum pump could have been weak for a long time and that might have made a difference. The tech that worked in my truck needs to be commended for his work. THANK YOU MAX MOTORS

FHA checks all the boxes for me: great customer service, fair/reasonable prices on services, and completely transparency about repairs & maintenance schedules. Scheduling online services is super easy, and so is checking in once you get there. My favorite part is the post-service car wash. Whether you need it or not, it just shows the extra mile they go to send you on your way with repairs done and your vehicle looking great!

Bought on 8/19...good experience, even transported to my home in Missouri about 5 hrs away. .Monday September 13th..no title. Call..oh didnt you get the voice-mail. No vm sweetie..oh wait we emailed. No email sweetie. WELL we have the title, just wondering if you want to pick it up. SERIOUSLY I LIVE IN MISSOURI..TEMP TAGS EXPIRE THE 16th..oh it will be there. Its not. Now I cant drive the car and will pay FINES...even our dl office has bad reviews for Max Motors. Dont buy there. Oh and detailing on the car sucks. For 10 thou I expect better

Got right in for appt. And warranty work done quickly.

All personnel were very helpful, courteous and professional. The whole process was smooth and informative. John was professional and explained every part of the process. The facility was very clean.

Talked with Shawn great guy with amazing personality. He was amazing not pushy at all

It was my first experience going there and having work done. The experience was fine. The people there were courteous and explained what they did with my car well. The overall experience was just fine. I will most likely return when I need future service.

Hayden was an excellent salesman! He was knowledgeable and we left with a great vehicle, as well as a suggestion on where to grab a bite to eat in Manhattan. The entire staff was very friendly and helpful.

The staff was very courteous.

Awesome experience!! Hayden Ford is a great salesman and made our experience honest and easy!

Fixed a recall issue. When asked about another part, they wanted another appointment. Several people working there not complying with masks. Especially working front desk and driving our cars! :( Not sanitizing hands, keys etc either.

Highly highly recommend! Mikayla was super great! Easy to work with and shell work with ya.

Fair. But it just changed hands. They did a good job on my truck.

Took my wifes Hyundai in for a recal and to have the breaks serviced. Our service advisor, Greg Pulse, worked us in on a Saturday. The needed repairs couldnt be completed due to Saturday shop hours. Although the car was drivable, Greg didnt want us driving it due to the breaks not performing 100%. He gave my wife a loaner and completed the needed repairs Monday morning. I was impressed with the friendly and professional staff. Especially Greg Pulse. He kept me informed about the repairs on the recall and had everything completed and ready on time. Thank you Greg and the maintenance team at Flint Hills Auto.

Great Top Services

Wonderful experience and dedicated staff. Exceptional customer service. Highly recommended

I had a great experience at Flint Hills Auto today! Shawn and Rodney were great to work with. I didnt want to spend all day at a dealership, and I didnt have to. I needed a reliable car, and I got the Sonata I wanted. I came in prepared and I wasnt given a runaround to try to get me in something I didnt want. Shawn kept the process moving quickly and I couldnt be happier with my new car. I would definitely work with Shawn again!

I had the best experience at Flint Hills Auto. I walked in to friendly faces and was helped to find my dream car. After finding my dream car. They got to working the number and getting in my the car I wanted. At the end of the day I went with my dream car in hand. I couldnt have asked for more from them. I would send anyone I know that need a car to them anyway. Thank you for everything that you guys have done to get me in my car. You guys are the best.

If youre in the market for a new/used vehicle, I would urge you to consider visiting Flint Hills Ford. Hayden Ford our sales representative provide an unmatched customer service experience. I can honestly say this was the first car-buying experience where I did not feel rushed or cheated like being promised something that was not provided. Case in point, we were promised two fobs for the vehicle we purchased. Their locksmith could not provide the fob due to software issues, so Hayden and the sales manager sent us to another dealership to get the fob and reimbursed us on the spot for the new fob. Hayden helped us understand all the functions that the vehicle has and explained how they worked, told us to call him direct if we had any questions. I believe Hayden is one of those people that understand the usual hassle of buying a vehicle and carefully spends his time making sure you are 100% satisfied. He was patient and accommodating. Hayden makes it his goal to work with you, rather than just for the business. A down to Earth character who simply gets stuff done, I think Hayden considers the vehicle buying experience like he would want someone to treat him if the roles were reversed. He knows that the slightest issue can ruin ones experience. From start to finish, Hayden and the Flint Hills Auto staff works in your best interest and, when it comes to buying a vehicle, these are the type of professionals that you want. Thank you for everything. Well be back to have it serviced.

Friendly and efficient. I recommend Mikayla!

I would like to shout out Matt Haase for the time he took to understand the issue with my car, then explain it to me better so I could understand. He was calm, understanding, patient and definitely wanting to help as much as he could.If you need your car worked on I would recommend asking for him. Again, thank you Matt.There’s not a lot of people left out there willing to help.

Thank you for your wonderful service and friendly employees.. My car was finished in a timely fashion, I was provided with a loaner. I appreciate your attention to detail and taking care of my needs. I just wish you were closer to home than 3 hours each way!

Had my car detailed at Flint Hills awhile back and it looked great and they also did a military discount... Jesse was very friendly throughout the process will definitely be back.. I was also pleased when I took my car thru service the next week they were friendly and quick.

Very friendly and knowledge very low pressure

Excellent service. I didnt have an appointment, and Greg was able to get my car in to have it checked out and gave me an estimate for the repairs. Since the mechanic didnt do the tail to the hood full inspection, they have me a discount on the final charge. I bring my car here and I always get very good service. Thank you.

I had used the dealership before with the previous owners/management for repairs, oil, etc. and my final visit with them left me extremely upset. HOWEVER recently I took in my car for a strange noise and they did a super thorough job! Matt in the auto shop kept me updated with calls and texts regularly as my car was in for quite a while, and he helped me out making sure I had a rental car! He found me great deals and I left paying less than expected! He even checked in afterwards to make sure things were good! That is customer service! The new management has some GREAT staff on their team! I look forward to my next visits! :)

Did me right on my oil change thanks

This dealership is outstanding!! We came in looking for a new SUV or truck and they worked out everything for us! Our salesman Michael was really cooperative, knowledgeable and helped so much. We walked in with a LOT of negative equity and came out with barely any and drove off with a brand new truck at reasonable payments. The finance guys really go above and beyond in helping out every customer and work their butt off to get you where you need to be! The dealership is extremely clean and very family friendly. Took our 2 year old with us and she had a blast making noises with the people there. Overall the best dealership we’ve ever been through! Will definitely recommend over and over! Thank you guys at Hyundai for such an amazing experience with a car dealership!

My wife and I had a great car buying experience from Flint Hills Hyundai. Our salesperson, Stacy Cook, was very helpful and professional through the process. We walked in with a vehicle in mind and a price that we wanted to pay for it and the staff was able to meet all of our expectations to ensure we left satisfied.

Recently made a remote purchase through Dillon Ruthstrom he was extremely helpful and made the process quick and easy. 10/10 would recommend

I needed a new short block for the engine of my 2012 Elantra at 96,000 miles and Flint Hills Auto and Hyundai made good on the warranty and arranged a rental car for me to drive in the meantime. I have also had a lot of routine maintenance performed here. Very happy with my service.

We came in for an oil change and 2 recalls. Left with a broken battery, broken passenger window control and a missing part on the driver door. Bring it back in and almost left with another missing part from them replacing the first missing part on the driver door and the driver side window control half out...our battery never had any issues prior to the visit. I honestly do not understand why so many details were messed up. Not to mention one of the recalls that it originally went in for wasnt addressed because it wasnt extreme enough but the lock recall was fixed but parts on the doors were missing or broke.

Interviewed with them and got the job I wanted. Also, everyone is AWESOME.

I purchased a 2011 Ford Fusion SE a couple of years ago from a private owner. I had the car for several months and during my morning commute a warning light came on the dash and the power steering had quit working. I was lucky enough to safely get the car into a parking lot but it was very difficult. I called Ford and they informed me of a steering assist recall had been issued on the car and I would have to take it to a dealership to have it fixed. I was also told that due to the mileage of the car that i would have to get it to the dealership at my own expense. So 2 days later I decided to drive it down to Flint Hills Ford with it almost impossible to steer instead of paying for a tow truck.Troy the sales manager for the whole service department had arranged for the car to be inspected. I get a phone call 3 hours later and he explained to me that I needed a new steering gear because it had failed and that I was required to cover the cost due to the mileage and that the recall had been fixed already which also made me responsible for the cost. He told me that the car needed new tires, and several other parts that would be somewhere around $2,800.00 and also made it very clear that the car was not even worth fixing. I then explained to Troy that i was familiar with Fords and that the steering assist was controlled by the cars computer and that flashing or updating it would fix the issue. He told me that it was not the computer and the steering gear had failed completely. When I asked what just getting the steering gear replaced would cost and how long it would take he said it would be $1,700-2,000 and he didnt even know when he could get the part. At this point I told him to send the shuttle back to pick me up at my residence and return me to the dealership to get the car.I entered the service area to pick up the keys to the car and they had an invoice waiting that said I owed $120.00 for the inspection which at no point was told about it before. I paid the amount and asked to speak to Troy but he had conveniently left for lunch, so i requested to speak to his supervisor. I told the supervisor about Troy saying my car wasnt worth fixing and that he had declined my request to have it repaired at my expense. Regardless of what he thought, I was a paying customer and him being a service advisor, his job is to sell repairs for the service department not turn paying customers down. At this point I decided to leave before I got anymore angry.I was handed my key and got in my vehicle and started it. I was exiting the service garage and as I made the first turn the car turned with no problem, and the next turn was the same. The steering had miraculously started working again. So I immediately realized what had happened and even though the car was working perfectly I became so angry I had to pull over and take a minute to get my composure.So TROY not even 30 minutes before had said the steering gear had completely failed and that it had to be replaced no matter what.So what happened was the service tech had done the inspection and it involved flashing the computer which controls the power steering assist exactly like i had mentioned and it fixed the problem. TROY had no intention of even attempting that and instead lied about the steering gear being broken, otherwise how would it work unless it was replaced.TROY is a liar, he could care less about the customer and attempting to charge me 2,000.00 for something he knew was not broke is just as bad as stealing. I couldnt believe that flint hills ford would employ somebody like him and let him get away treating customers with disrespect and then attempts to scam them at the same time.

I had an amazing overall experience with Flint Hills auto! Jesse Jenkins the detail Manager was very polite and helpful! They made my car look brand new again and also got all of the scratches out that I thought would never come out! I highly recommend going to Flint Hills for all your vehicle needs

Friendly service

Awesome people to work with! Dillon was very knowledgeable, he had the answer to all of my questions!

I brought my car in to get fully detailed because I had a gift certificate That my wife bought me over a year ago for Christmas. I wasn’t able to find time to get in sooner so I was worried I couldn’t use it still. But I took it in and showed the manager Jesse J and he was very polite and said they would honor it. They made the car look great (I had tons of dog hair) The customer service was great and I will definitely be back to support this local business..

Sales staff was super helpful. I didnt not feel pressured and the salesman didnt hover.

Had a GREAT experience with Baer! The quality of service he gave us was exceptional! The process was smooth! You can always buy a car from anywhere but it the experience that sets these guys apart! The service department also provided a good experience and got us in and out in a timely manner! Would highly recommend this dealership!

Long story short, I called ahead to let them know I was on my way, and that I had to get to work. Waited 20 minutes for them to bring my car when I got there, so was late to work. My rear bumper is VERY scratched up from them running into something or scratching it, and the right underside of my car looks like it is missing a bolt or something that holds it up....its hanging pretty low. My car has been there for the better part of the last month or so, and they have been FANTASTIC customer service wise until this. My engine light came on within a week of getting my car back and they wanted me to pay for the tow, as I couldnt drive it.Just took my car to a mechanic here in junction city, and within an hour, he had the issue fixed. NEVER taking my car to Flint Hills again!

Called Jeff to tell him we were on our way from Oklahoma interested in a specific car they had on autotrader. When we got there, he had it pulled into a bay out of the cold weather so we could look at it. He helped us get lunch while financing was taking place and had some friendly conversation with someone who was real, not a pushy salesman. Thanks Jeff for taking care of us so well. We love our car!

Stacy Cook was great to work with. He was thorough to make sure I got all the features I was looking for, yet not pushy at all during the process. He listened, gave some recommendations, and then helped to make ends meet to get a deal done.

Very pleased with the service here. It is very evident how Flint Hills Auto has outstanding top down leadership. Edward Luster and staff know how to treat customers. The experience here is what people expect from a dealership.Edit: We bought our second car from Flint Hills Auto. This time Trenton Goering helped us out and was very kind and professional. It is very nice to see consistency with whoever helps you at this business. Outstanding job and keep it up!

This was the best car shopping Ive ever had. Very easy and honest people. Found exactly what I needed to replace a totaled car without any pressure to buy. Just great customer service and honesty - ask for Shawn Baer if you want an honest, trusted advisor in car sales!

I had taken my van in to get serviced and detailed at Flint Hills Auto and I had a great experience! Randy the service manager and the service department did great and were very helpful. The detail turned out great as well, it was a very large vehicle so I knew it would be some work but, Jesse was very helpful with getting it scheduled and looking good. So overall it was a great experience at Flint Hills

I brought my car in to get a pro pack done a few months back and it looked great. I tend to ask a lot of questions so I went back and spoke with Jesse the manager in the detail department last week and he was very helpful he even went out of his way and gave me a can of cleaner from his own supply that he said was the best stuff. I will definitely be back to Flint Hills.

This review is better late than never and as Promised and warranted. Back in September of 2019, I was very fortunate to have been acquainted with the NEW GM, Mr. Dillon Clark. The service and respect I received as a former customer is what has EARNED my business AGAIN. I had been inquiring about getting a refund on an extended warranty I purchased on my 2017 f-150. I received a less than satisfactory response at the time. This prompted me to call to ask to speak to a manager. When I was informed that Mr. Clark was the new GM, was relieved as the previous one’s integrity was not forthcoming. I was greeted with respect and my concern was made a priority with GREAT customer service that has earned my business back. I’m “old school” and Mr. Clark personally handled my request in a timely manner and went above and beyond to accommodate. I went to the dealership to see if and how much it would cost to buff out a small ding/scratch in my door and to meet Mr. Clark. I was pleasantly surprised to find a young man from Texas with “old school” values of doing what’s right and customers come first with follow through. So happy this dealership has a new GM to bring it to back to what made me buy my first truck there.The GM before him was a typical stereo type salesman that well all hear about and hope to never come across. Long story short this GM and a service representative named TJ (who are no longer there) and how they both handled the paint damage that the service shop had created on my tailgate is why I refused to do business there. It’s why I traded in and bought my 2019 from another State so I wouldn’t have to deal with the damaged tail gate paint that would have cost under $500 to fix I was told.I believe with this new GM, Flint Hills Ford will serve many more customers and earn back some loss business. Thank you!!

Atmosphere was pretty welcoming. If you’re looking to buy, trade or just get an idea of what you want but aren’t sure TALK YO DONOVAN SHIN !!Really informative and kept it honest and straight forward. Let’s you know what might interest you and what could be with in your budget. Also knowledgeable on the cars, their safety and over all longevity.Helps knowing that the person helping look for a car actually helping vs trying to up sale.Again look for DONOVAN SHIN. 🤙🏽

Very helpful and knowledgeable.

I strongly recommend shopping for a vehicle with the assistance of Shawn Baer. Shawn possesses excellent interaction as well as listening skills. He is focused on pairing a buyer with a vehicle that is not only friendly on the budget but also suits your style and needs. The dealership has a relaxed atmosphere with friendly faces everywhere. Take a moment to review their inventory online as well. This saves you time as well as enhances your shopping experience.

Hayden Ford was a great salesman to work with. He was very knowledgeable about the vehicle I was interested in. The team he works with are all very friendly. My experience so far been a great one!

Randy and the crew at Flint Hills Hyundai were very attentive to my needs for Service as well, they found some items that needed attention and informed me right away before they became a serious issue!Great place to have your service needs looked into

Donovan is such a super nice guy! You always feel a little nervous when you are looking to get into a new vehicle, but he made sure to answer any questions we had and then some! He really knows his stuff, and are thankful for all the help he provided for us! Thank you again Donovan and keep up the amazing job!

My husband and I stopped in to look around and our sales rep Anthony was more then helpful. So kind and took time to help us find what we’re looking for definitely recommend buying a car from Anthony, he is knowledgeable and very friendly. He will work with you to figure out the best car to fit your needs!

Is there any way to add a sixth star here? Edward was awesome to work with. This was the best dealership experience I have ever been through and I will be keeping Flint Hills at the top of my list when its time for my next vehicle.We drove two hours just to visit this place and were glad we did. There were none of the high pressure tactics that are all but guaranteed where Im from.I highly recommend Edward and the Flint Hills staff if you are in the market. Even if theyre a bit out of the way, its worth the trip.

Aaron was amazing! Didn’t really know what I was looking for but knew a budget and price range. He definitely made sure to work with that. Was super patient and very understanding. Honestly made everything so easy and painless. Didn’t feel pressured or pushed to get something I didn’t like or wasn’t in my price range and I appreciate that so much. Will definitely be recommending him to all my friends with are looking for a new vehicle!

Easy, Fast, and efficient. Car buying made fun. Willing to work and very patient. Definitely will come back for my next car. Shout out to Edward Luster. Best salesmen in there!

Barbara made my car shopping experience super easy. I always dread not knowing what I’ll get into when it comes to cars. She was knowledgeable and gave fantastic advice to my needs and wants in a vehicle. When I’m ready to buy I’ll definitely be going back to see her.

I always knew Flint Hills was a wonderful dealership but yesterday, they absolutely exceeded our expectations. My husband and I worked with Cory and Glen and cannot wait to work with them again. My husband and I went in looking to purchase a used vehicle that we saw on special and ended up in a 2018 that we absolutely love, that won’t break the bank. We were given a variety of options and they did everything possible to get us into a wonderful vehicle. Most salesmen are pushy but there was absolutely I’m no pressure from Cory. He was clearly more concerned with finding us a car that we loved than earning a commission. We were treated just like family at Flint Hills and you will be too. We simply explained a few things that we wanted in a vehicle and Cory immediately knew what to recommend to us.We live an hour away from Flint Hills but it was worth every mile to drive in and get the wonderful service we received. I cannot say enough wonderful things about our experience and we WILL be purchasing from Cory again.

This dealership was top notch! Never thought buying a car would be so much fun lol. Pierre went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Stephenson Pierre to anyone who is looking for a new or used vehicle.

Such a great experience! We love our new to us car and couldnt have asked for a better car buying experience. The staff was professional from start to finish. Steve was very helpful and assisted me in finding the perfect car, and Jim in finance was very professional and very fast! Everything was quick and to the point! They have a wonderful selection of both new and used cars and will treat you right! Cant beat the LIFETIME power train warranty that my car came with either!! Thank you!

A salesman named Lendward has repeatedly called and texted my phone. I blocked his phone number and he repeatedly called from a different number. I finally answered and he said some very rude things and then hung up the phone .

Trenton was my salesman, really great guy, patient and understanding and helped out a lot. As well as his manager. I really feel good about my purchase and really like the staff. After staying after hours to help me get what I want I was able to take home a truck. I definitely recommend Trenton if anyone needs a salesman.

I appreciated the respect given my 18 year old grandson. He found the car he wanted and that would allow him to get to work and/or school. I just had to show up for the financing/ paperwork. They immediately arranged repair of the few items needed to make his car road ready and safe. He loves his car and I am proud of his independence and smart car purchase.

This review is for Sean Leary, the sales professional who helped us with the purchase of our new Tucson Sport. We had done research on the vehicle, but still had a lot of questions. Sean was extremely helpful in answering those, and was great company on our test drive. Thanks for helping us get vehicle and deal we wanted, Sean!

Excellent dealership! Piere is top notch and great to work with. Would suggest coming here to anyone in the area. They provide an outstanding warranty with vehicles that qualify at no additional charge. Lifetime Warranty on power train! Facility is clean and well kept. I felt like I was an old friend here at Flint Hills Auto.

This is the second time I have purchased a new vehicle. The first time was in 2015 and it was a great experience.This time Edward was the one helping me. He showed me the Elantra (which is a great car), but Im a Ford-Girl. So I chose to replace my F150 for a more budget friendly Fiesta. I threw a lot his way and he delivered. He found the car I wanted and all that was left was to figure out the financing. Here is where Willie took over and secured a low APR with a good monthly payment. I am completely happy with my experience.I am anxiously awaiting the arrival of my new car.

I was not sure what type of vehicle I wanted and I definitely don’t have a plethora of knowledge about cars. However, Tavion was able to ask the right questions and inquire about my needs and wants and found me the perfect vehicle for me and my family! He was extremely knowledgeable, friendly and really paid attention to what I wanted! I won’t be going to any else in the future for any car purchases! He is a great asset to the Flint Hills Auto team!

Thank you Shawn Bear for taking the time and helping my daughter buy her first car!! You were so helpful with her questions and gave her the validation of being a a new buyer at her age. Thank k you also for helping me find a traverse that can fit all of the family in one vehicle.

Michael Stovall the salesman help me out tremendously!!! I told him what I wanted and I didn’t want anything else but that...He came through and got me what I wanted!!! the management was also great they got me the best deal and what I wanted to pay. If anyone is looking for a car, flint hills auto would be my go to before any other! Thank you guys at flint hills auto!!!!!

Sean L. showed and sold me the car that I just bought. He made the process super breezy and was fun to talk to while I was waiting after he went out of his way to schedule extra detailing and an alignment the same day. Such a good day at Flint Hills!

Car shopping can be such an overwhelming and exhausting experience. Hayden Ford and Shawn Baer were a dynamic, fantastic duo who provided nothing but amazing Customer Service. If you are in the market for a new or used vehicle, I highly suggest you take a look at what Flint Hills Auto has to offer. You will not regret it!

Purchasing a new car can be daunting, having people that genuinely care about your needs and wants without taking all of your money is extremely important. The folks here will go out of their way to ensure you get what you need at a reasonable price. Give them a chance. They offer many discounts including military.

If your looking for a place that will take excellent care of you this place is the place to go. I highly recommend going down to flint Hills auto. Anthony is a friendly and excellent sales rep. Best decision ever going there

Super friendly team. Knowledgeable and patient.

Donovan really goes out of his way to help. I text him ever other day with questions and he always helps me out. He waited patiently for me to get my drivers license for 6 months without rush me are anything. Flint hills has the best deals and they don’t tryn and get over on SOLDIERS.

Our experience at Flint Hills Auto was great! Pierre helped us getting a car that is right for us, affordable and in our budget range. He didnt try to push us at all and very friendly. Overall, I would recommend my friends and family to come here! And the bonus of getting a car here is that you get lifetime powertrain warranty!

If your looking for a place that will take excellent care of you this is the place.❤ they treat you like family.. I highly recommend going down to flint Hills auto.. Anthony womack is a excellent rep at flint Hills auto. He helped me get into the car of my dreams!!Love This Place😍

I want to start on a positive note by saying that Ben was amazing. He explained everything so well and was patient, answered all of our questions and then some, and when I spoke to him he was honest. As someone who works in sales and am familiar with how commission based jobs work, I could tell he wasnt saying things to benefit his profit, but to get us the best fit for us.Now what I am extremely disappointed in is the fact that last night (09/06), we left knowing we would get a fairly large discount along with four new tires due to some things my husband and I noticed about some damage under the car and the ware on the tires. My husband is a diesel mechanic and does this every day. So last night that we would be back with either a down payment or a loan from our bank, Ben said that was great and he was excited to do business with us. However, when my husband came back in today (09/07) that was not the case. My husband came in with a loan that was bigger than the purchase amount and when they found this out they wanted to take every penny. So they upped the price and lowered the value of our trade, which was already lower than what it should be according to KBB. Now when my husband said this I was frustrated but thought hey, at least we are getting all new tires WRONG. They said now that they would only do 2 on an all wheel drive vehicle. On top of this they told us that when they ran our credit it would just be a pre-check and a soft pull. This was also wrong when we told them specifically we dont want to do a hard pull. Super disappointed this happened after our amazing experience with Ben we were ready to buy but this misstep lost Flint Hills Auto our business.

Keith Mitchell is HANDS DOWN the best and most knowledgeable salesman Ive ever had to pleasure speak with. He took his time to make sure that my family felt comfortable with the entire process! You have a forever fan in me thanks to him. Keep up the good work!!!

Wonderful place thanks to Keith Mitchell! He was very knowledgeable about the cars and he does it with such passion. I love his warm and friendly personality. Will definitely recommend others to him for their car buying experience!

I went in there expecting to have a rough experience but instead got a good deal on my trade in and a good deal on the Nissan that I wanted and had my eye on from their very site. Mr. Joel Crenshaw helped in a very professional, friendly, approachable and helpful way, where if you had a question and he didn’t have the answer, he wouldn’t make something up to make it go away. He would politely ask you to wait and go get that answer for you. Being in the military I believe that that’s not only humble but very helpful in the honesty of the answer. Definitely recommend.

Thanks to JD Miller for the outstanding job he did for my family in getting them into two new cars. Spent time to cover all the details of the cars and answered all of our questions. Will be passing along his name to others to make sure they get the best deal in town.

Overall good experience, enjoyed working with the sales team, primarily Edward Luster. I was hoping for a moderately priced car with moderate mileage, but I came away with an almost new vehicle for only a few thousand more than I was hoping to spend. I did find a more affordable lender elsewhere for my lien and warranty. I spent all day there asking lots of questions and they were patient with explaining everything to my satisfaction. They even offered cold cut sandwiches to me when it was nearing lunch time and we were still talking business. Im excited about the vehicle I purchased.

I spoke with Barbara about Hyundai cars to get information for my daughter who is planning to buy a car. Barbara was very helpful, explained the various models, showed me the cars, and answered all my questions. What she didnt know she looked up or consulted another salesperson. She was respectful and a great representative of your business.

If youre in the market for a new/used vehicle, I would urge you to consider visiting this location. The management and sales staff provide an unmatched customer service experience. I can honestly say this was the first car-buying experience where I didnt feel rushed or like another sale of many. Shawn Baer was the sales representative that helped me find my new car. Shawn, like many of his peers at Flint Hills Auto, is one of those people that understand the usual hassle of buying a car and carefully spends his time making sure you are 100% satisfied. He was patient and accommodating. This is someone who understands the stress of finding the right vehicle and does a great job minimizing it. Shawn makes it his goal to work for you, rather than just for the business. A down-to-Earth character who simply gets stuff done, Shawn considers the car buying experience like a night out at dinner. Down to every detail in the meal, he knows that the slightest issue can ruin ones night. Start to finish, Shawn Baer and the Flint Hills Auto staff work in your best interest and, when it comes to buying a car, these are the type of professionals that you want in your corner. Thank you for everything.

Went in yesterday salesman Cory Bradley did everything he could to get my wife and myself in the car of our dreams. Ended up successfully accomplishing that would highly recommend Cory to anyone looking for a car he will go above and beyond to assist you get the car you want at the best price possible! So thanks Cory we love our charger!!

I bought a used car from Flint Hills auto last Friday (March 31), and everyone there was helpful, polite, and friendly the whole time. I first spoke with Brittney, who helped me schedule a test drive for the beginning of the week. Before that appointment happened, the car I was planning to see got sold: because of that, I was worried I might not find a good car in my price range, and I told Brittney Id have to look more at their website before rescheduling. But she followed up shortly after that, double-checking my price range, and let me know there were several more options that just hadnt made it to their website yet. The fact that she followed up so quickly, and tried to help me find options in my price range was awesome.I ended up test driving 3 cars on Thursday with Steve, and he was really helpful the whole time. He mentioned a few other cars that might work for me if I didnt like the first 3, none of them far from my desired price range, which was great because I was trying to make a decision that day. I ended up loving the 2nd car I drove, which was listed at a great price for the condition it was in (it was lower mileage, and almost like new, especially compared to what I thought I would be able get with my budget). I came back on Friday to figure out financing & trade-in, which went smoothly, and ended up with a great used car by the end of the day Friday.Id never purchased a car before so I wasnt sure what to expect, but the whole process was great, and everything seemed very fair! I only really worked with Brittney & Steve (and I think Cameron for financing?), and they were awesome, but everyone else working there was very friendly too! Thanks!

Well I had the most pleasant encounter today as I was just looking for the right vehicle to blow my tax check on. As I was browsing through theyre selection out in the cold a nice man came to me with warm coffee and asked if I needed help. Anthony was very friendly knowledgeable, and knew exactly the kind of vehicle I needed. After both of us were finished gabbing on about our favorite rides he took me inside and showed me some more of theyre inventory. Now he has me looking sleek cool and going fast. Thanks again to Anthony

Highly recommend! Anthony was very helpful! He took the time to answer all of my questions. I will definitely be returning for all of my vehicle needs!

Pierre was awesome! He’s not pushy like most salesmen that we’ve dealt with in the past. He helped us get our dream truck at a decent price within the payment range we were looking for at a low APR! It’s the first time we haven’t had buyers remorse on a vehicle! We knew what we wanted for when we walked in and that’s what they gave us! The whole Flint Hills Auto has a great atmosphere and makes you feel comfortable. Thank you Pierre and Flint Hills Auto!

I had the best experience at Flint Hills Auto! I was warmly greeted by Barbara, I told her exactly what I was looking for, and she took me to the car of my dreams that checked off all my boxes! I took it for a spin, and left there a happy camper! Im bringing in my Hubby for a new car next!

My sales representative Tavion Colbert was such a professional he embraced me with open arms and literally did everything in his power that he was able to control when getting me the best possible deal on my new vehicle. The process was swift it didn’t take much time like most dealerships, he consistently showed hospitality, was upfront about everything, respectful just an all around great guy.