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FedEx Office Print & Ship Center
1329 Anderson Ave, Manhattan, KS 66502, United States
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FedEx Office Print & Ship Center
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Ky
Review №1

Very kind and helpful cashier. Pleased with the service and will return to this location and choose FedEx over UPS based on my experience here.

Br
Review №2

They were awesome and so friendly! Shipped my package last minute for a decent price! Easy to work with and super helpful staff! Definitely my favorite place to mail and print things!

Fe
Review №3

Came on a Wednesday night and was helped very quickly and were very nice

Mi
Review №4

Not friendly at all. very poor customer service. As someone who is over a customer service dept. this would not be acceptable in my workplace. If you have a small business and want friendly and helpful service I recommend you look elsewhere. Im sure there are specific employees that work here that are great but the two that I encountered set a bad impression for the business.

Jo
Review №5

Had a last minute special request and it turned out great. Ken provides great customer service.

Di
Review №6

My husband and I go to this location repeatedly, we are always greeted by helpful friendly staff.

Ma
Review №7

Ken was on point! Probably the best customer service experience I’ve had. I was in a hurry and by the time I got there he had all my documents and everything I needed ready to go. 5 STARS!

Al
Review №8

Great customer service! We had Caleb help us with our project and he was super patient and helpful with our complicated order.. in fact the whole team collaborated effectively to mobilize our packages. Thank you!

Jo
Review №9

I realized that I needed to get documents printed for my shadowing experience at Ascension at 7:45 the next morning. This was the only place that opened before then. Craig opened the store right at 7:30 and got me out of the store in one minute, allowing me to make it to the hospital with minutes to spare. Awesome service!

st
Review №10

Awesome Service. I thank the store manager Justin Buessing. He had to be the most amazing, knowledgeable and kind hearted gentleman Ive had the pleasure of meeting in Operating Centers such as this. I am so grateful to him for helping me figure out how to improve my business quality of service and also helping me to figure out what shipping envelopes I needed. Lol. Thank you so much Justin, you are an amazing person who is more than worthy of being the Center Manager but also for so much more. Great customer service EVER!!!!!!!! I would give 55 stars if I could. Thank you so much for explaining things to me and in such a professional manner that is rarely found anymore and anywhere.Stacey RichardNotary-to-go

Al
Review №11

Dalton was very rude and closed up 20 mins early when my husband (army) had to print 150 pages which would have taken 10 mins. We had to run to Walmart and buy ink and paper which threw us off for an additional hour. My husband works very long hours and this guy was lazy and terrible at customer service.

Al
Review №12

I wanted some samples of paper for a business to help plan a very large printing project, 4,000 plus color pages. They dont give any samples so I had to buy them. Not that big of deal however when I wanted to make a copy of the types of brochures they could, kinds of paper cutting and folding she wouldnt let me. Told me to go to the web site. Classic poor management, not customer centric or even friendly. The whole time I felt like she just wanted me to go away.

Ti
Review №13

I was never treated rude. Forgot to add a form to my box called back and they held it for me to add it to my shipping box. They do have computers and charge by the minute incase you need to use the Internet also print and etc. Overall I will definitely come back.

Co
Review №14

Always helpful customer service! And fast.

sh
Review №15

Excellent customer service every time. My prints are always done in a timely manner and done right.

S.
Review №16

The slowest and saddest service ever. Imagine first very slow and then imagine it getting slower and slower. A person behind me in line wanted to scan one single page of paper and she had to wait for me to be done, which took 15 minutes. He could have just waved her towards the nearest scanner, but no, he doesnt have the slightest bit of imagination.While I was filling out paperwork I saw him actually reading my private correspondence that he found in the package I was sending overseas. This is beyond me!The concept of customer service is relatively new to Manhattan, Kansas, but it is yet to be discovered in this store. And, please dont read other peoples letters, ok?Because this place is slow and unfriendly and the local post office is crowded, I recommend driving to the post office in Ogden.

Ms
Review №17

They are always nice and ready to help.

Br
Review №18

I dread going in this place. The last time I went there to pick up a package, I waited in line so long that I thought I would need to bring a chair to sit down. There were two people in line ahead of me and two people behind me. The clerk was rude enough to assist the people behind me first. I felt like I was invisible.I never want to go in there again. Poor service, poor reputation, and a callous disregard for my time and dignity.

Sh
Review №19

Great people. Always helpful.

Se
Review №20

This is where I go for all my printing needs. Theyre helpful, friendly and the location is convenient.

Ca
Review №21

I typically am not one to post comments or review places because my experiences usually arent noteworthy. However, I am quite frustrated, so I wanted to share. Ive been to this Fedex a few times and my experience has been okay. Theres often a long wait in line and then once again when youre helped, but I can get over that. Today I needed some same day prints. I went to APC because Ive had many good experiences with them. Unfortunately, after I had dropped my order off, their cutter malfunctioned - because it was Friday afternoon, it wouldnt be fixed until that Monday. Normally, that wouldnt be an issue, just a slight inconvenience, but hey, it happens. Since I needed them the same day, I went over to Fedex to get them cut. It took awhile to get them done, but again, it happens. After waiting around for about 15 minutes, they were completed and I went to check out...GETTING MY SHEETS CUT COST MORE THAN GETTING THEM PRINTED. I was absolutely shocked! I had never been somewhere that cost more than $5 or so to get anything cut, so I didnt bother asking. Then, to add insult to injury, the guy checking me out commented: you know, we do printing too. First, duh! Second, are you kidding me!?! It cost me more to cut these darn things than to get them cut and print at APC, there is absolutely no way I would print there, let alone go back again. If you ever have any printing/cutting/Fedex type needs, do not ever waste your time at this one.

Ka
Review №22

Great location. Friendly, fast service.

Pa
Review №23

This is my go-to place for all my printing needs. The friendly, knowledgeable staff are very helpful and the store hours are very convenient!

Ca
Review №24

Super slow and some lady just walked in and cut the line and the clerk helped her. What a Frickin joke

Al
Review №25

This place has got to be the worst delivery service ever. They can never deliver my packages and they don’t allow you to call in and speak with customer service. Just terrible!! Go to UPS!

Ta
Review №26

Wont even answer the phone.

Rh
Review №27

This is the worst customer service i have ever seen they are not helpful and very rude

Ri
Review №28

Helpful and they get stuff done

Dr
Review №29

Outstanding staff and services.

fi
Review №30

Service is very bad. I printed a booklet and it turned out so bad and they did not want to take responsibility for it. NEVER GO TO FEDEX HERE!!! Costed me $28!

Jo
Review №31

Efficient and helpful!

Information
11 Photos
31 Comments
3.6 Rating
  • Address:1329 Anderson Ave, Manhattan, KS 66502, United States
  • Site:https://local.fedex.com/en-us/ks/manhattan/office-0134/?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-GPLCOPYANDPRINT
  • Phone:+1 785-537-7340
Categories
  • Shipping and mailing service
  • Business center
  • Fax service
  • Office supply store
  • Packaging supply store
  • Passport photo processor
  • Poster store
  • Print shop
  • Promotional products supplier
  • Sign shop
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:Closed
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