Excellent communication, service is fast and the fixes are lasting and warrantied for 12mo/12,000mi. I rely on my cars daily and cant have them tied up in a shop so this is where I go now. So glad a friend recommended Meineke to me!!
I felt safe going to this car repair place, and I love that it’s next to Starbucks. They didn’t have appointments available but said they’d squeeze me in if I left my car fit a few hours. It’s my second day doing that for two different things, and it’s wonderful. And they honor military veterans by giving discounts. And I went in with very little clue what my car needed. By the end of the first day, they gave me a thorough assessment of the other services my car needed. After years of neglecting my car, it’s what I expected. Thank you, Meineke.
Meineke Car Care in Manteca CA went far and beyond, they not only allowed me to walk in without prior appointment but took care of my problem with the twinkling of an eye.I was just returning home from work and it was a hot day only to get into the Company Vehicle and the engine had difficulties starting. The cracking was sluggish which I suspected to be a fault with the battery.It eventually started just before my colleague brought me jumper cables. I called Meineke and Chris told me to bring the car in right away, they were indeed amazing.I have been to Meineke before to do wheel alignment and again they took my car without prior appointment unlike other places where they are so rigid and won’t touch you even with a ten feet pole without an appointment🥲I will choose Meineke again and again👏👏👏👏
Chris and Terry are awesome and alway on time and friendly. The new lady in the office is also awesome!!
I needed someone to lookat my car after an incident that was messing with my temperature gauge readout. When they had found nothing wrong with my car, lets just say they gave me even a better deal on my bill. # Pleased!!
Honest employees. We went here for a brake replacement for my girlfriends 2018 Ford Escape. My girlfriend was quoted by 2 actual dealerships in Manteca. The first one informed her that her brakes & rotors need replacement since its really bad and that the rotors are glazed. They said it would be $900+ for that. We then went to a second one where she got her oil change, they said it needs a replacement for 4 since its gonna go bad after that oil change. These 2 dealerships are known in town and they just want to sell you, not even thinking about retaining their customers from a good & honest service. Thankfully, I googled Meineke and spoke to Chris. He told us the brakes are good and that it doesnt need a replacement for the next 20k miles. Will definitely come back here for our car services. Kudos! 🙌🏻🙂
I went in thinking I needed my AC to be recharged. They did that but also discovered an issue. After I agreed to the service, it took them less than an hour to get a part in and change it out. Chris was awesome and I’ll be going again.
Took my car in to get the ac system checked out, I had done some repairs and wanted to make sure everything was working properly. Even though they were really busy that day, they squeezed my car in and performed the inspection the same day. Thanks Meineke!
They would not honor the warranty for after market catalytic converters. It is a 5 year warranty in California. I only had the cats in my truck for 1 year a one month they said the cats are out warranty. They finally replaced one but they wanted me to pay half for second one. They also replaced my ball joints at a different time and I still had noise so I took my truck different shop and they fixed the noise.
Felt ripped off. Took car in because tire pressure light was on. Counter guy looked and said tires looked okay, said it was probably the sensor. So I made an appt and took it in and when I picked it up they told me the sensors were fine, I had a nail in my tire that they fixed then charged me $125 for checking the sensor. I could have gone to Les Schwab and had my tire checked and fixed for free.
06/12/2021: My Miata needed an oil change and I chose Meineke because every shop I had called were all booked and I was told to drop off my car. This was at 11:52am. I understand there are others who made an appointment ahead of time but I was there for 5 HOURS only to find out my Miata needed a serpentine belt replaced as well!! So the guy ordered the belt. I waited an additional HOUR only to find out the belt that he ordered from Car Quest was the wrong size so the mechanic had to put my old belt back on. 🙄 So now I have to go back on Tuesday for the new belt to be installed!! Youd be upset too if you had to wait for 5 HOURS!!! The next time my Miata needs an oil change I will go to Midas!! I wouldnt give Meineke any stars. Very poor service and I wouldnt recommend ANYONE to get their vehicle serviced here!!!
I made an appointment to do my oil change and they got it done within 30 mins. They did recommend to change my tires soon and they gave me an estimate. The estimate was 870 for 4 new tires which I think is way overpriced. I will be going elsewhere for that. That would be my only complaint.
I had to get an inspection for lyft. I had made my appt for saturday, through the app on Monday and i called Thursday to confirm the appt (I was busy with work and forgot to call sooner) and was told that the appt didnt go through on their end. I was then told I could go in around 930 as a walk in. I got there and was taken right away. In and out within maybe 30 minutes. The guy in the office was super busy and making a ton of phone calls but still managed to be polite and professional. This is the second time Ive had my inspection done here and Ive had a pleasant experience both times. I would highly recommend this location 👌
The service was amazing! And the employees are super nice!! Definitely will be coming back again.
Nice people, great service! Terry is awesome, very helpful and nice, and goes above and beyond
They were very knowledgeable, courteous, professional got my car done in a very timely manner cuz I was pressed for time and that helped me out. I will be bringing my car back 2 Meineke its hard to find a good mechanic you can trust.
They fixed my car within 1 day. Very nice & friendly over the phone & in person.
Always take care of me and my family, great advice and fast service, try em out 1 time
Just dropped my vehicle off because the check engine light came on and they took it in with no problems. Great service
THEY ARE FAST AND PERCISE REALLY GOOD PEOPLE I RECOMMEND TO TAKE YOUR VEHICLE TO MEINEKE
Busy place, good work, fair prices, helpful staff.
Extremely disappointed with my experience. I went in late morning for a full synthetic oil change. Dropped the car off and expected a call within an hour to pick it up. Didnt hear from them and call about hour and a half later. Terry, assistant manager, answered the phone. He was unpleasant to speak with... I asked if my vehicle was ready and he said it wasnt. I asked when it would be and he then began to question if I had an appointment, which I did not. Havent made an appt for an oil change in over 10 years. He then informed me that if I didnt have an appointment it would be ready before they closed!! Which was 5pm. He then told me that they were starting to take their lunches and the earliest they could get to it was 2pm and that they had 20 cars in front of mine with appointments. I was flabbergasted! I came in for an oil change. The simplest quickest maintenance you can perform on a car and they needed my car for a full day to complete?! No thank you!! Plus he was so rude on the phone!! I immediately went there and retrieved my vehicle and took my business elsewhere 😒
Wish they still rotated the tire when doing an oil change
Good service, they fixed my car ac system
Awesome customer service. Explains all recommended service and is honest providing advice for ultimate safety. Accommodating and understanding. Maintains integrity and professionalism in conducting a legit business.
I dropped it off, they checked it out & told me what it needed & how much it would cost. I asked what time it would be ready, they gave me a time frame. It was ready when they said it would be. 😁
Great custom service very knowledgeable staff.
Meineke Services both my business and private automobiles they always do a good job and their prices are fair
The guys were quick and the price was right!
Terry and Chris always get me out on time and at a very good price. I believe I have brought about 5 different cars there in the last 9 years and have never had a problem...it feels good to be able to trust some one to do you right.. Thanks everyone over there...
I had a 1 appointment for an alignment. I dropped it off at 8. Was expecting a call around 2 p.m. . Got a call at 10:30 my vehicle was already done. Very professional, very quick and quality work
They were great to work with good service.
This place is awesome!! Its my favorite store out there. You have to go, youll love it!
They did a great job 👏
Dude at the front counter is awesome. Forgot his name unfortunately. But hes cool!!!!
Did a great job! Great customer service!
My 1st time there everybody was very professional And courteous And then at the end where they tell you about what they have found that needs to be fixed there was no pressure on making you want to have to fix it They just made you aware of it thought that was pretty cool
I’ve been going here for years. I love this place. The technicians are knowledgeable and helpful. The pricing is always fair. I wouldn’t go anywhere else.
The customer service was good. I was kept up to date on findings of diagnostics, before the repairs were done. Services were completed in the time that was allotted. The manager was informative and friendly.
Friendly professional staff. Detailed diagnosis and recommended repairs with upfront pricing.Prompt service.
They did not follow protocols for COVID and didn’t care about safety of clients. Some entered without masks at their tiny reception jeopardizing the Heath of others. They have the sign in the door but they didn’t make people comply with the law
Arrived 30 minutes early for my appointment, staff was friendly and very efficient and delivered within time as promised. Big plus for not leaving greasy hand prints all over the place like the typical oil changing places. Very satisfied and I will be back for regular service.
They did not properly secure the bottom cover and left a loose piece that made a clanking noise that finally fell off when bottom cover busted loose. Unexperienced. Nice guys but incompetent
Always a great experience.Professional, courteous and thorough.Be sure you make an appointment.
Courteous, professional and friendly. My wife’s AC went out on Wednesday afternoon. I dropped it off Thursday morning and by the afternoon they had diagnosed that it needed a new thermostat and completed the repair. Top notch team.
Given details of what had to be performed and price. In and out fast
The person behind the desk when I arrived was very nice and professional. I just didn’t care that there were finger smudges left on the in/outside of doors and side panel I’m assuming from doing oil changes. So when I picked up they didn’t mention the issues that were noticed. It’s not that big of a deal for me but for someone that didn’t know, it would be nice to show them the items that need attention, and it might be more money for your company if they want to get it done.
These guys are GREAT!!! I have been going there every since they opened
I brought my van in, a 2007 nissan quest for power steering leak, they said it would cost me $500, and they offered if i wanna for the $2500 credit card to which i refused. The next they called its gonna need more parts to be replaced and it ended up costing $1500 to which i refused and then they offered the credit card again. My brother is a mechanic and i know how to work on cars, the only reason i brought car in is bec. i dont have a proper equipment to lift my car and crawl under. They told me the job would take them 2.5 hours, but it took them 4 days. When i finally got my car, there are missing screws, broken parts, loose screws, wipers are not installed back properly, connections were not connected. I have to reconnect eveything back, i have to find screws to replace the missing ones. I have to re-align the wipers. The manager there, Cris, was nice but my experience there was a hastle and a disappointment.
Very helpful service people. Kept me informed of the status of repairs. I appreciate the personalized service.
Chris at the front desk was very pleasant and informative. Although I had to pay for more services than expected, Chris was very professional and took the time to educate me on the different repairs that my car needed! I’m a Manager at trillion dollar company that prides ourselves on excellent customer service and Chris is definitely a model associate that demonstrates all the great qualities of providing great customer service!! Your company is lucky to have him! I’ll definitely be back for my future repairs and recommend that location to family and friends
Terry got my vehicle in and out did a full 23 point inspection and let me know things to keep an eye on for future maintenance
The technitions were extremely helpful. They helped me with financing. I give them 5 stars.
Got to the place 30 minutes early than my scheduled appointment and they took me then with no waiting till scheduled time...was told my oil change would take 40 minutes to an hour and it was done sooner than that! They have a great price as well! Would definitely recommend going here for any car needs!
The service was very profezsional, mechanics.wete courteous and thorough in checking and servicing my brakesAlthough it was a tad pricy the overall service was very good and I have already referred them to mly friends.
Chris was on the phone with me explaining the issues with the car. The cost was lower than I was expecting. I trust the gentlemen working on my car here at this shop.
To be a good business. A business needs to know how retain customers. This is down with good service and good quality. Most unprofessional business. Run. Long wait times.
Very great service. Upfront pricing, Saturday service with appointment. Definitely recommend!
I love the fact that they are open on Saturdays. My truck broke down Friday evening and knowing that every auto care place is closed on the weekends I was totally bummed. But when I searched I found that Meineke was open Saturday morning, so I had my Tahoe towed there and they did an awesome job changing my fuel pump and an oil leak that I had found previously. Plus they take Synchrony Car Care credit card. I am one happy girl and I would refer them to anyone that asked
These are very professional, friendly and helpful staff. They can figure out ways to help and get you back on the road.
My appointment for my oil change was at 3, I called at 5 to see if it was ready and they said it was and it get there as soon as I can cause they were closing...maybe if they actually called me when it was ready I could get there sooner. They also didn’t put my mileage for the next time I need to get an oil change. On my receipt they put I declined services that they suggest I needed yet again they never called me so I’m not sure how I declined them...I won’t be going back here.
Updated review - I went here Monday for an oil change and to change my headlight and tail light. Upon their supposed attempt at changing the headlight, it did not work.I told them not to mess with that and I took it to another place - Main Auto Repair - for a headlight. The mechanic at Meineke said the car could have had a wiring issue. The mechanic at Main Auto fixed my light in 10 minutes. The light socket just needed to be cleaned out.I feel like meineke lied either in order to charge for a diagnostic or to get out of changing the light. I will not be coming back. I recommend switching mechanics if you currently go here.Original review - Very nice customer service. Car work is always more expensive than I want it to be. The guys explained everything very well and even showed me the damaged parts.
Manager Chris took wonderful care of me and fit me in without an app on the weekend. He was polite and patient. His wonderful customer service keeps our family coming back.
Chris, owner of Meineke, was extremely helpful. I told him we needed the brakes done within the day so that my husband would not have to miss another day of work. True to his word, our car was done and brakes are working great! Thank you.
Love the Manteca Meineke! Have been taking all my vehicles to them for 10plus years. I never feel taken advantage of as a woman. The staff is super personal. They make you feel like family. Thanks Guys...
They treat the cars as if they were their own. I’ve never had a problem and will keep coming back!
Took a truck in for a check engine light. The employees here could have told me just what the problem was with the check engine light and said what needed to be fixed. But they went into detail and pointed out exactly what was wrong. As to give me the option to choose what was going to be done next with a clear understanding of what was wrong. Just to be clear the catalytic converter was the least of my problems. You guys saved me alot of money and maybe even helped avoid an automobile accident in the future. So thank you to everyone who worked on it and provided me with all the information.
Done in a timely manner
Great group of friendly professionals! They explained different costs, future needs for your car, and were very knowledgeable. I appreciate that they weren’t pushy on other services either.
I have used Meineke for 15 years. I trust them to give me the best service with a smile and the price is within standards. They are my GoTo Guys. It’s their professionalism that really stands out. They treat me like family.
Service is excellent
I always take my vehicle here because they always do a good job and are reputable.
I was treated extremely well by all the employees I met and my vehicle was serviced and returned to me in a short time.
Always great work very 👍
The employees are very nice and my service was done in a timely manner
I made an appointment to get my oil changed and they were quick. My car sat in the park lot for just a few minutes before they started working on it. I was in and out in under 30 minutes. The guy that helped me is super nice.
Teri Whitlock of Meneiken has been a great source of repeat business with Meineken. Not to diminish any credit from any one of the great Meneiken staffs, Chris the staff has been very good and nice. The workshop Meneiken team that I don’t interact with every time I bring my vehicle over equally has been the greatest source and reason for my repeat business! Chris the Owner/manager is a very reasonable Owner to work with and has grown a very customer-conscious team of auto mechanic staff.I admire Mr. Teri Whitlock’s Great Customer Service qualities and attributes!In all, I give this Meineken Auto Repairs Shop, an A+ rating and Recommend it to any one needing great quality Auto work and excellent customer services.Thanks.Onyema
They fixed my car for LESS than I was quoted. That shows honesty, folks. They always have amazing service and all the guys seem to have a friend and positive attitude. They have earned my loyalty. Thanks, Meineke!
I dropped off my car during lunch for an oil change. They called me back and said they didn’t do the oil change because the bolt was stripped and also needed to be rethreaded. They proceeded to tell me that something like that would cost 175 dollars. So I picked up my car and didn’t get anything done. I typically do my own oil changes however I had a 25 dollar coupon and had just moved so I figured it would save me some time. When I got My car back it was leaking oil from the oil pan which it has never done in the past. I Ended up just buying the stuff for my oil change and as usual my friend and I did it without complications. I really felt like they tried to get over on me because I am a woman however I don’t think they realized I knew what I was doing. Nothing was stripped and nothing needed to be rethreaded. Just the normal changing of the oil and the oil filter. Not a very happy customer.
I just got a tune up there. Service was good. 300 is just kind of steep for a tune up in my opinion
Went for an oil change and they broke my front right strut, and instead of fixing it they tried to charge me just shy of $1000. Had it towed to Car Pros 1 in Modesto where they gave me a ballpark quote of $330-$460
The front desk is always super helpful and Im always satisfied with my experience. Ive been to other places but this is my go to from now on. Keep it up.
This isnt my first time at the Manteca Meineke Car Care Center. I was helped by Chris and he was 100% knowledgeable. As for his customer service, it doesnt get any better. I will definitely use them again.
Scheduling an appointment made the experience seamless.
Went in for a oil change and they told me my brakes were really worn and needed to be replaced. The gave me a cost for a complete brake job rotors and all. It was last year but I want to say in the $600.00 range. It is my company truck and we normally do this type of work at Ford. So we told Ford about the 911 on the brakes being so bad. They checked and said the brakes were not even close to needing to be replaced.Its been a year and the brakes are still good as per Ford.BE AWARE OF THIS PLACE !!!I reported to Minke website with No Responce.
Very nice atmosphere. They make you feel welcomed. It was also fast.
I always use Meineke for my oil changes. They always get me in or are on time for their appts. They are very friendly and professional and I never feel like they are trying to scam me into other services.
Been taking my vehicles here for years, Chris and the guys are amazing! Cheaper than going to the Tracy Hyundai dealer for work!
Great customer service!
When I came yesterday to get an oil change for my daughters car all the gentleman that helped me were very very helpful and even when I had to change the service type they were able to do that for me without it being an inconvenience for them actually I would be going back to get my sons oil changed.
Great people, fast and they did a great job.
Needed maintenance work done. The staff is always pleasant, they explain everything to me and the service was done quickly. I have so much trust in this shop! Pleasure doing busines with them!
Great service and very professional customers service.
They were able to fit me in late in the day and get my inspection and breaks done in 2 hours.
Went in for an oil change . Chris was very helpful with any questions I had . Definitely going back for service on my other vehicles .
Had a bucket list of things to be done. Some were odd ball. They were able to accomplish all but one.
Great service. Only took one start because I was on hold for 20 minutes and then hung up on. Probably an accident. But I will continue to take my car here.
My AC suddenly started giving up during the week of 100+ degrees. I called Meineke in Manteca at around 1:30, thinking I needed a recharge. They said “bring it in now and you’ll have A/C by 5:00 today. So I did, and they did! As it turned out, it was a relay and I didn’t need the recharge after all. It want a bigger issue either (I was afraid of a leak or compressor needing replaced). I was so happy to have my car back the same after noon, and the charges were very reasonable! Service, excellent!
Twice in a row I called and got put on hold for over 10 minutes until I finally hung up. Used to get decent service here but I guess thats changed. They should probably hire a receptionist if they cant handle simple calls for service appointments.
Awesome place and a fair price. Went in because my timing belt broke. They had my car back to me within a couple of days. The two guys at the desk terry and chris are always very friendly and there to help the best they can.