Fair prices, no high pressure salesmanship, and AC came before estimated time. I liked supporting a local business. Installers were also very friendly and professional. Would highly recommend.
I had a great experience with Cool O Matic. Their salesperson Tom is a true professional. Gave me a great price and provided not just what I asked for but what my house and system really needed. Never any pressure just the right information and excellent customer service. They replaced the AC, Furnace, and whole-house humidifier. Their price beat two other companies I brought in, I was very satisfied with their team.
Art Dan and Susan at cool o Matic are like family. Fast friendly service and THE PRICE IS RIGHT. i was quoted a price to fix my central air over $2000.00 dollars from GOLD MEDAL SERVICE/EAST BRUNSWICK NJ. Cool-o-matic fixed my AC for $500.00. cool-o-matic will be getting all my repair needs for plumbing electrical and HVAC. and when I need to upgrade my heating and A/C my first call we to Art and his crew at COOL-O-MATIC
They did what they said they would do for the price they said, what else do you need to know. They were super friendly and knowledgeable. Our furnace died, they came out quickly and diagnosed the problem. We ended up getting 3 quotes, they were the cheapest. We r very satisfied with the work!
I replaced my air conditioning system and also needed a rework done on the existing return air duct. After a careful review of proposals received from several contractors, I selected Cool-O-Matic AC & Refrigeration. Tom R, Sales Engineer, reviewed the existing equipment and provided the best solution.Cool-O-Matic assigned an installation team of 3 mechanics right away. The team led by Craig was very professional with great attention to detail in the installation. After the installation was completed, Craig, his team and Tom R took the time to make sure that the system worked well.I am satisfied with the service received from Cool-O-Matic and would definitely recommend the company.
We had Cool O Matic install a new HVAC for us. Had a great experience, installation crew was wonderful. Tom was a pleasure to work with. Would definitely recommend using them for your HVAC needs.
Tom and the installation crew were incredibly knowledgable, professional, and friendly to work with. Their prices were much more affordable than competitors, and they did not try to over sell the service. The quality is also top notch as their installation uses custom cut metal per job specification. Highly recommend
I had Cool-O-Matic install a new HVAC system in my condo. After reading reviews and getting several estimates, I chose them for several reasons. For one, Tom was very knowledgeable and pointed out some potential problems with previous work I had done. He included fixing those issues in my contract. He also was very clear on explaining various types of furnaces, measured everything to be sure I had the correct size, and gave me four options - all of which were less expensive than competitors. He did not pressure me at all, unlike other companies. The installers were very nice, polite and respectful. They wore masks and were extremely careful disassembling the old system and installing the new one. They gave me advance notice when turning off gas and water, and kept my inconvenience to a minimum. We had a small glitch getting my gas fireplace working again after the gas had been off, but that has since been resolved.
I recently got my Hvac unit replaced. Tom was very helpful and explained everything clearly. The install was very professional and timely. Pricing was competitive as well.
Called for a/c help.Tom responded immediately and worked with me on pricing.New unit installed 1 day later.Professional, neat and clean service
Just replaced our heater and air conditioner using Carrier products. Tom was very responsive to our questions and provided a highly competitive estimate. The installation, by Shawn and his team, went without a hitch. They were on time, kept the site clean, and had the system running smoothly. Definitely would recommend to others.
A pleasant experience and deal with Tom and his very well experienced team. My 25 yrs old hvac is updated now :)
The installation team did a fantastic job of quickly removing the old units and replacing them with excellent Carrier units.
Cool-O-Matic was just meant to be involved with my ancient HVAC system. I could tell the minute I spoke to and met Tom Romano that he was very professional and trustworthy. He provided me with a quote with no pressure at all, we set a date and 3 of his guys were at my place 3 days later. They worked very efficiently and quickly as I worked at home. I couldnt believe it only took them 1 day, they amazed me. They went above and beyond and not only did excellent work but left no mess behind. Tom checked in with us throughout the day to see the progress and how things were going. The entire experience was great and a blessing from above, I would highly recommend these straight shooting professional guys in a heartbeat. Take care, stay safe and cheers to the great Cool-O-Matic guys!! Thanks so very much for coming to my rescue before the summer!!!
Cool o matic gave a great competitive price on a brand new central air system. Tom kept me up-to-date and the team got the insulation done in a quick efficient manner. They are super friendly and very professional and clean up everything. I highly recommend them.
DO NOT USE THIS COMPANY !!! I agree with another review - A rip off company with zero customer value or respect.$223 to replace the part which I took 15 mins to do it myselfThey charged me $124 for a thermal couple that costs $10Service call fee $95 is NOT applied to your total labor costBE VERY CAREFUL !! BAD BAD BAD EXPERIENCE !!!
First and foremost, Tom Romano was my initial contact to discuss my replacement options. He was professional and very knowledgeable. I found it interesting that he was the only one to measure my rooms including the intake and outtake vents. His price was much lower than my other 3 estimates with longer warranties. I highly recommend Cool-0-Magic. Great, quick install . Nice and quiet furnance. Tom arrived after the work was complete to check the installation and to make sure that I was satisfied. A+
Had an AC die right when summer started. it was an older R22 unit so repair was not worth the money or trouble, and there was some issue with air ducting to be addressed. Had a few quotes and decided to go with Coolomatic as their proposal presented the best value and Tom seemed very knowledgeable in presenting the solutions. His crew did a great job with the installation and everything was nice and neat. They also took care of permit filing very quickly.
I had a new AC system and furnace installed. Although a little more expensive, Cool-o-Matic completed a full energy assessment of my home and identified some problem areas which other companies did not. In addition, they did not discourage me from getting a building permit, Other companies actively told me not to do this; my belief is they feared the inspection. Work was done on time and professionally. I have only used the AC and it is working fine. Company has been responsive to questions.
Was impressed with all aspects of explanation of how unit would work and size required for my house. Decided to have installed because felt that they will back up any of their work if an issue would sometime arise. Completed installation in a professional and clean manner. Even connect of thermostat to computer and phone app were explained and completed after install. Highly recommend.
Tom was a great rep. for me. He was very thorough on his evaluation of the system that would best fit my needs and budget. He was there both days making sure everything went smoothly with the installation. The Carrier system is great, my a/c outside is quiet, the furnace blower is powerful. Great buy.
The guys did an amazing new aircondisioner for my moms house!!
After 25 good years my furnace called it quits. My original furnace and A/C system was installed by Cool -O- Matic back in the mid 90’s and aside from some regular maintenance I did not have any issues until the secondary heat exchanger clogged up with soot &rust. I called Cool -O- Matic and spoke with Tom who is very professional and responsive. After verifying the furnace was in fact clogged he did a thorough evaluation of my home taking measurements to determine sq. footage, taking into account the number of windows, which direction (N,S.E,W) the windows face, number of air returns, hot or cold spots in the home and came up with a detailed proposal on BTU’s for the furnace and optimal tons for the A/C unit. Tom explained in easy to understand terms my options and recommended the Bryant brand. The installation was flawless, the engineers were very professional and thoroughly cleaned up when they we’re done (aside from the new furnace and A/C unit you never even know they we’re there). I highly recommend Cool -O- Matic.
Coolomatic is the best, sales process very thorough and detailed. Install team led by Sean outstanding. We purchased 2 central AC units, attic air handler and a new furnace. Coolomatic sets the gold standard.
My neighbor Sean referred me this company since he had a great experience with them to replace hot water heater, AC, and hot air heater.I called the company and talked when their sales agent Tom who is an expert in the field and most importantly the installation aspect.We have a quick discussion on the price and rebates.During the installation dates, two technicians showed up. Very efficiently, they took out the old ones and installed the new AC and heater units, both in the basement and outside unit.Their thermostat control connects to my wifi and display are easy to use.The temperature controls are super, quite and smooth, much better than my old obits.They are very professional
This was a great experience!!!! Tom Romano was fantastic to work with, he was professional and very patient with all my questions. The installation crew showed up not only on time, but early!! They were very professional and respectful to my home. I highly recommend Coolamatic and the Carrier infinity heat pump.
I Had nothing but a great experience with this company. Very professional and they were very neat. Cleaned up everything when they left. Tom was great at what he does and came to check on the job the guys were doing. I would recommend them 100%.
A rip off company with zero customer value or respect. My ac was not performing well and called this company and they sent a rep with a side kick as well and within minutes told me that my refrigerant was low (that I had already researched and identified). The rep came and constantly kept selling his new system and left (without even checking if the system was working) after handing out a $$$$ bill that was 3 times the cost than others charge. I called the company the next day whose so called motto is serve the community (more like fleece their community with poor service) and talk to this rude & obnoxious manager called john. He says that if you want we will install a new ac for you (when I dont need one) and that they have to pay health benefits and EPA certification which is the reason they charge 3 times the cost. If you still go to these jokers then you might as well throw $$ into a well or better give charity to some needy people!!!
Had several quotes to replaced A/C and Furnace. For similarly specd equipment decided on going with Cool-o-Matic based on recommendations from friends and the interpersonal skills of Tom. He walked us through everything and explained the details of the equipment and job. I felt comfortable that our heating/cooling problem would be solved the first time. Job was completed on time and was clean/neat. Install looks great and new equipment thus far working well.
Had two systems put in and couldnt be happier. Workers were punctual, clean and treated our house like it was theirs. Highly recommended.Thanks guys!
Guys we neat, clean, professional and took pride in there work.They came on time and finished on time.Would recommend them highly to everyonethe thermostat is great the but wifi did not work wellat first called Tom he said the server was getting up datednow it works fine connects every time
Tom and his team are excellent. They finished the job on time, keep the site clean. Tom came over specifically to go over the usage of the thermostat with me. I highly recommend Coolomatic for your everyone!
Cool O Matic rep Thomas was really helpful in choosing the right product for us. Most importantly I liked the way he explained how different systems with varying capabilities work. We were able to replace Carrier equipment with better functionality. Price was very competitive. Technicians were very friendly. All in all, our experience with Cool O Matic was excellent. We highly recommend these guys.
Installation just completed. Very happy with installers. Professional, very neat and knowledgeable. Management never too busy for our many questions.
Had my main resident installed with Infinity model and the process was very pleasant. It started with Tom Romano who helped me to understand various models and he also measured each room to get accurate read out to determine the size of AC & Furnace tonnage. The installation was completed in one day. With high efficiency units my house temperature is very comfortable and the utility cost was reduced. Their price is competitive and I am using Cool O Matic to install my 2nd home as well.
Salesman (Tom) was very professional and helped us through all the options that were available.installers came on time, were neat and professional and completed job on time.we are very satisfied and highly recommend cool-o-matic to everyone.
Just got my 2 Zone System completely replaced by Cool-O-Matic (AC/Coil/Furnce & Water Heater). Very satisfied with their commitment and install. Tom is very knowledgeable and upfront with product details, cost and what to expect. The install crew is very professional. Quality Service.
I called 3 contractors to get quotes for a central A/C unit that badly needed replacing. Tom Romano from Cool-O-Matic was the quickest to respond and come to the house. He also performed the most thorough evaluation of the site. I explained to Tom that, besides being an old R22 unit, the system did not cool my house evenly. The master bed & office were warm and the second floor bedrooms were freezing. I also wanted a premium brand..Carrier, Trane, or Lennox. Tom put together a package with the proper condenser, air handler, & thermostat to cool my house properly. Cool-O-Matic gave me the best quote of anyone using top-tier equipment. I called Tom dozens of times to work out equipment and details. He always took my calls and gave me as much of his time as I needed.The day of the installation, the installers, Dennis & Joe, showed up early, put drop cloths everywhere in the house they were to work, & started attacking the project. Tom came to the project mid-morning to make sure everything was on track, and midday a tech arrived to shake out all the controls & programming. Bottom line..8 hours after they started work, my new A/C was running like a clock & the temp throughout the house is nice & even. Couldnt be happier.....or cooler.A big thanks to the team from Cool-O-Matic !
Had a Bryant HVAC system installed by Cool-O -Matic this week. The two installation technician (Andrew and Joe) were very thorough and professional. They REALLY cared about the quality of the work they were doing. They went above and beyond what I think is normal in the industry, to make things work and look correctly. They didnt rush and answered any questions we had. The unit they installed was for our great room, and based on their workmanship this time, if we ever need to replace our other whole house unit, well have them come back for that as well. Tom the sales rep was the first person we talked to and he explained everything in detail. After it was completed he came back to see how things went and to make sure we were satisfied.
The team that replaced our heating and A/C were very professional and easy to work with, they explained the entire process and how to make the most of our new system. They were very neat and clean.
Had problem with my furnace on Friday night. Felt hopeless. Sent few inquiries on Saturday morning. They replied quickly and offered help. I ended up using PSEG. Likely they were in the area at that time. Hence 4 starts.
They have the expertise but they most definitely overcharge for their services. Be prepared to pay $$$ if you call Cool-O-Matic. I feel I was taken advantage of and I will NOT be calling them again.
They were very professional and friendly. Price for repair was fair and they were here fast to fix my furnace. I highly recommend them.
The guys were clean and considerate.Fantastic job and highly recommend coolomatic.
They showed up early and got right to work. They were professional, knowledgeable, and friendly. I would definitely recommend them! Tom was great to work with.
Cool-O-Matic replaced my old HVAC system with a Carrier Infinity system today. Shawn and Dennis did an amazing job: top-notch, clean and professional install in a very limited space. Im an Engineer and I recognize the quality of the workmanship and attention to detail. Shawn treated my system like it was his own. Cant say enough good things about the pride and quality behind the workmanship! Tom Romano promised a professional job and delivered. Would highly recommend Cool-O-Matic.
We were very very happy with the work that cool-o-matic did for us. they did what they said they would do and were prompt, courteous, and professional. i would highly recommend them
In July, 2017 I had Cool-O-Matic install a new furnace and Carrier AC. The system is great. Tom Romano was helpful in suggesting the best unit for my townhome. It keeps my house evenly cool during the summer and warm during the upcoming fall months. The install went very smoothly and efficiently. I highly recommend Cool-O-Matic!
Great service, great company. love the carrier infinity product!! would highly recommend
Quick install, they were on time, and sooner than expected. Love our new infinity system.
We replaced the whole HVAC system with duel fuel 98% efficient furnace and a 20 seer heat pump which was tied into my solar. Tom at Cool-O-Matic was a pleasure to work with and he was always avilable to answer questions, accommodate, and was super knowledgeable in the field. I looked at a few different from Lennox to York to the Carrier manufactured systems. Tom knowledgeable about all of theses systems is what swayed me to his company, plus he did not pressure me at all, but wanted me to be sure I had all the facts!The installers were fantastic! Sean and hair team where meticulous in the work and their pride really showed in their work, a trait rarely found in the industry.I look forward to working with Cool-O-Matic on this new projects, and a long relationship!
Fantastic !!!! From the Sale to the installation . Servicemen were meticulous, clean and efficient. High recommend especially because of the competitive pricing.
We replaced the whole HVAC system in our home to a Carrier Infinity system, and I am so happy to have worked with Tom at Cool-O-Matic. Tom was always avilable to answer questions, accommodate, and was super knowledgeable in the field. The installers were fabulous, really taking pride in their work, a trait rarely found in the industry. All the plumbers who have been to my house were utterly impressed at the manicured installation of the units. What sets Cool-O-Matic apart is service. At any time there was an issue, and there always are issues, they were super responsive, always having a specialist avilable to assist when needed within a very reasonable time, never out of knowledge or solutions until the issue is resolved.I look forward to working with Cool-O-Matic on my new projects, and there will be a few!
Tom Romano did an excellent job of guiding us through the equipment selection process for the replacement of our antiquated gas furnace and air conditioning system. He accurately measured our house for its heating and cooling needs and then presented us with a number of alternatives. We felt our decision to purchase the furnace and air conditioner recommended was a well educated and informed one. He was very helpful in obtaining the financing that we needed to initiate this work.The one day install went seamlessly. The three man crew arrived on time and were courteous and professional. Before leaving they reviewed all of the important features of our system and left no mess. Tom returned the following day to give us a follow up demonstration of our computerized thermostat. He also jield all of the necessary registration paperwork and rebate application that same day. Needless to say, my wife and I are very happy with the Carrier system thus far. We would recommend Cool-O-Matics to anyone interested in replacing their gas HVAC systems. Jim R
Great system installed a few days after estimate, at the best price by far, we shopped around for about a year before A/C went. Would highly recommend Cool O Matic.
I have been a customer for 15 years, their service techs do a good job, recently they replaced our two whole house A/Cs, they did a great job
After researching multiple HVAC providers throughout Somerset County, NJ and others throughout the state, I chose Cool-O-Matic based upon their initial walkthrough presentation, professional and knowledable sales approach, innovations offered that other companies lacked providing or offering and pricing.Pricing was competitive but very fair and within my budget. Upon installation, the install teams were great to work with over a 2 day period and the Carrier Infinity Series that was installed is amazing. We chose most of the upgrade options that has helped our home stay balanced v what we were experiencing wity our 20 year old system that was well maintained to include; rooms being to hot, cold or clammy.Tom Romano was our business development contact and he did a fantastic job in ensuring that the system was installed as promised and also made multiple visits during and after the install to review and train us on the systems bells / whistles.Our township inspectors who approved the installation of the system quickly were also impressed by the craftmenship taken to install and apply added devices such as drip pans, filter access panels, water alarms, plumbing / wiring was neatly installed.I would highly recommend Cool-o-Matic and their dedicated and talented team of sales personnel and installers.SDKCEO SDK Associates Group, Inc. - Mechanical / Engineering /Specialty Services Commercial Provider for N.A.
We are very satisfied with Cool-O-Matic service and Bryant Furnace/AC System. Sales agent Tom Romano made three pre sale visits to our house. On the first visit, he measured all our rooms, identified location of ventilation registers, location of windows, and orientation of house, and used software to recommend size of AC and furnace system. Of four vendors, only Cool O Matic performed this analysis. The outcome showed that our existing furnace and AC were over sized for our house, and the replacement systems should be smaller capacity. Three other vendors did not perform this analysis and proposed replacement with same sized units, at higher initial and ongoing operating cost. On his second visit, Tom presented three replacement options, and discussed the pros and cons of each. After considering his three proposals, Tom returned a third time to answer my questions and conclude the agreement (we selected a Bryant 96% two stage, DC multi-speed fan furnace, and a two stage 15 SEER AC system, a more efficient upscale system that came in about the same price as the less efficient direct replacement systems proposed by the other vendors, thanks to Toms analysis). The installation went quickly and smoothly. A team of six courteous technicians took about six hours to remove the old furnace and AC, and install the new units, including the pvc ventilation system required for the new high efficiency furnace, and clean up the work site. Before leaving they trained us how to use our new wi-fi connected thermostat. Tom arrived near the end to inspect the installation and answer any questions we had. The replacement was done near the end of summer, but so far we have found the house to be more comfortable with the two stage AC, and anticipate the same will be true with the two stage furnace once the heating season begins.
Would love to be able to rate them even lower. Can only say one thing. Never use this company - ever. From faulty installation with 5 call backs to service left undone. When installed 5 years ago, they returned 5 or 6 times just to get the system not to leak water all over my attic. This year alone they came out to service 4 times. 1st was general service - which was left incomplete with no filter change. 2nd was to replace a faulty plastic tube (not pvc) which they installed a year earlier only to say they used the wrong material. This tube cracked and caused a leak in the attic yet again. 3rd and 4th were for a problem they still can fix. They have changed out multiple expensive parts (electric board to capacitor). Still doesnt work. Best I can get is we can get to you maybe tomorrow. Not me. Fired and will never return as a customer. Truly awful service.
Service & installation was spectacular. I would highly recommend cool-o-matic.
My wife and I recently replaced our second AC coil and condenser and a 21 year old contractor supplied furnace. This was our second purchase (2007)from Cool-O-Matic and first transaction with Salesman Tom Romano. I am a construction attorney and developer and deal with contractors and HVAC vendors extensively. Tom and Cool-O-Matics installation crew were extraordinarily diligent and workmanship was superb. Their first installation in 2007 was excellent as well. In terms of price, Cool-O-Matic was very competitive and responded to my other competitive quotes responsibly. Tom came back to inspect Cool-O-Matics work and also helped me set up our smart phone Wi-Fi application to control our new first floor system remotely. 5 Stars for Cool-O-Matic!
Replaced our 20+ years ac and furnace with Carrier Infinity products.. Cool-O-Matti install team did a good job. The new units was up and running with the Infinity touch (wifi capable) control - a very cool box compared to the old on and off thermal mucury swich. Tom was really nice to work with and very thorough in prep work to propose the right units for us. The only issue I ran into now is Carriers My Infinity Touch server - unreliable access (got frequent disconnect or access error). Called Carrier and they said that it was a known issue, and it was actively being worked. In fact, since yesterdy, I was able to connect it using infinity touch app without any issue.
I highly recommend Cool-O-matic for all of your residential heating and cooling needs. Our trusty Carrier AC lasted more than 20 years and when it came time to replace it, after a very through evaluation of our heating and cooling needs and professional presentation from Tom Romano, the Sales Engineer from Cool-O-Matic, we decided to go with the Carrier Performance series AC and gas furnace. The Cool-O-Matic installation crew was out at our home installing the new unit very quickly from the time we signed the work order and we continued to be impressed with the professionalism and quality of their work. After the installation Tom and the crew stayed around to help familiarize us with our new system, including the awesome new WiFi enabled Carrier Cor Thermostat.If youre looking for a top notch company to look after your heating and cooling needs, that gets the job done right, on time, and within your budget, look no further than the great folks at Cool-O-Matic!
I will not be using Cool-O-Matic in the future. After years of having an AC contract with them I finally had to take advantage of the service when my condenser fan stopped spinning. I feel that there is no benefit to the service contract. Cool-O-Matic’s service department was not responsive, their repairman was late and there was no communication. The cost of the repair was excessive.Friday night – Condenser fan stops spinning and our house is 82 degrees.Saturday morning – Internet research helps me diagnose that the issue is the capacitor that makes the fan start and run. You Tube is awesome. Further research and removing the side panel of the condenser let me know that I can buy the replacement capacitor online for less than $40. I call Cool-O-Matic (they are closed) and leave a message explaining my problem and self-diagnosis. I ask them to call back and schedule service. I would have tried the repair on my own but I had to head to a conference first thing Monday morning, leaving my wife and 3-year-old home on high 80 degree days without air conditioning. To be clear I did not specify that it was an emergency in the message I left.Monday morning 10:00 am - I call Cool-O-Matic back because I had not heard from them. After explaining my issue to the person that answers, they say “Oh, you left a message” and I reply that I thought they would call me back. They inform me that they are booked for the day and the earliest they could do is between 2 pm and 6pm on Tuesday. I make the appointment.Tuesday – I asked my retired father if he could come to our house and wait for the repairman since I was away and my wife could not take off for the day. He comes over before 2 and waits. 6 pm comes and goes. My wife comes home and my father leaves. 6:20 the repairman arrives and 20 minutes later he is done. The issue was the capacitor.Here is the break down of the repair listed on the bill.Diagnostic $125Turbo 200 Capacitor $254Subtotal $37915% discount (for having an AC contract) $56.85Total $322.15Tax $22.56Total $344.71They used a universal capacitor that is available from Amazon for $60.25, my guess is that they pay less. When I called them question the bill I was told the $125 charge was for coming to our house and that the $254 was a flat rate for the part with a markup and the repair.I will be searching for a new company to handle my AC repairs in the future.
Had our furnance of 26 years go. Called several Hvac companies out, and coolomatic met our budget. The day of install they were on time and very professional. They explained every step of work and when they were finished, they explained how and when to change filters and what to look for in furnance in case a problem comes up. I highly recommend them for any heating and cooling needs you have.
My A/C broke in JUN and the temp was hovering at high 80s. Called for an emergency appt. The driver arrived late, but thats fine on an emergency visit, i understand.He evaluated fast and quickly arrived at the conclusion that i needed a new capacitor. Only he stated a price in advance of $280. In their defense, i said go ahead and do the work, so i technically agreed to the price.While he was replacing, i looked online and saw the range of capacitors from $40-$90. I asked again why it was so expensive, and he said it was the best one on the market. I also got stuck for another $170 in labor for 20-30min work. Even for an emergency appt, $450 total seems a little high.I called the next day to complain, and whoever answered the phone never got back to me.I absolutely agreed for the work to be done, i just didnt expect to get get gouged on an emergency appt. I actually found them on Angies List, and theyve since been taken off. Not a huge wonder why.They knew their job and worked fast, i just cant get past being taken advantage of. Will not use them again.ps - also a chump move to 5-star your own company just to raise the already lousy rating.
All went ok, recommend coolomatic for your choice of service
Very professional, clean and highly recommend their services!!
Great service at a Great price!