Alan is an absolute joy to work with!! He was engaged, personable, highly informed on their products and industry, and very responsive. A very positive experience. Im looking forward to enjoying this high quality and comfortable chair for years to come.
Nice selection. Got helped right away and knew exactly what I was talking about. Took me right to it. I was able to make my decision quickly and on my way right away.
My experiences at Slumberland Furniture in Maplewood have been exceptional. Heidi has been my salesgo-to person for all of the furniture I’ve purchased recently. She is outstanding in not only her knowledge of the items of furniture, she has a very welcoming personality and makes this type of shopping seamless.
I had a very nice experience looking for my couch here! Very friendly staff and nice selection. Mr. Andersen was extremely helpful!
I walked in and was greeted by a young man. I told him I was just looking and he gave his name if I needed assistance. I took my time looking atAnd sitting in various LR chairs. Heidi approached me asking if anyone was assisting me - I gave his name and she called for him over store microphone. After 10-15 min he was a no show and I requested Heidi’s assistance. She was knowledgeable, patient, and helpful all while helping 3 other customers. Approx 45 min later I told Heidi I was readyTo place my order when The young man appeared and said he heard I was looking for him. I requested to continue with Heidi who helped me complete my order. She was most helpful and I appreciated working with someone a bit more seasoned in the industry.
We were greeted by Pete almost immediately. He was so helpful. Told him my needs for my small home, and he knew just what I was talking about and where to look. Now, I just need to wait. Until it is delivered to see the results.
Wife and I arrived and were immediately and professionally greeted by Sales Consultant Heidi Overfrank.We quickly and clearly explained exactly what we were looking for. Within 5 minutes Heidi narrowed down the options and within 30 minutes, we purchased a mattress, mattress cover, signed out and set up a delivery date!Smooth as silk! Also, Heidi presented a knowledgeable and fun personality which was great!Perfect buying experience which is greatly appreciated in a world with degrading customer service!Thank you Heidi!Tim & Geri McPherson
Our sales rep was very accommodating and let us take our time while we shopped for a bed. We found what we liked and are now awaiting the arrival of our new bed.
First off I would like to thank Heidi for being so patient with my husband and I today! My husband and I just moved from Canada and got ourselves an apartment with no furniture so we looked around the area and went to Ashley’s first which is across the street. Ashley’s customer services was poor, we were not greeted nor acknowledged our presence along with another couple who was there. When we walked in Slumberland it was definitely 180! Heidi greeted us right away, let us know where the sectionals were and came to check in on us the whole time! She gave us options to customize and let us know ahead of time how long it would take the receive the couch. She also made the financial part fast and easy! She has a very inviting customer service! I would definitely come back to purchase more furniture from here when we buy a home in the next 1-2 years from now!
Rick was one of the best no pressure salesmen Ive had. Really tried to help us find the best mattress for our financial situation! Yeah Rick....keep up the great work!
I would have given five stars but nobody came to help us until I telephoned the front of the store despite the fact there was a salesman 10 feet away from us helping another customer.Brandon was cheerful, responsive, quick, polite, and helped us figure out how to get the same fabric on two different recliner models, no mean feat.Ask for Brandon and you wont be disappointed. He is definitely 5 stars!
Terrible service. Ignored me as I walked around checking out loveseats. Only 1 staff acknowledged me as he walked past me speaking to 2 other staff. Towards the end of my visit around 5 staff, all male, clustered around desk having a conversation. I finally left and will not be returning. Spend your money where the business appreciates all customers. I will discourge friends and family from going to this store. Do better.
Very helpful and knowledgeable employees! After a few visits and help from Randy, we found what my son and his fiancé needed. Heidi helped finish up the process with us. We will be back!
GO SEE PETE!! Pete had the best customer service I’ve ever had BY FAR. We looked at everything from couches to mattresses to kitchen table and Pete was so helpful through the entire process. Even moving different end tables next to the couches we were looking at to see if they matched. Hats off to Pete! Slumberland has a bright future if Pete is there. GO SEE HIM! You won’t regret it.
Peter and Randy were both informative and personable. Good sales and discount on items purchased. Did not feel pressured.
The Sales Associate who attended to us was exceptional! He was kind, genuine, fun, and very knowledgeable.
I checked online before arriving, so I knew what I wanted. I had help when I needed it, was shown where the type of chair I wanted was located, and made a purchase in less than an hour. Perfect shopping trip!
As always excellent customer care at Slumberland today. We really appreciate the time Alan took to show us the options and explain the features. Another great experience with this company. We’ll be back for our next furniture need.
Heidi is great!!!! Ive been working with her for 16 years and Ive always been happy with her customer service she is awesome. Shes the reason that when Im in need of new furniture I keep going back to slumberland.
Excellent service over the phone to order a mattress and adjustable bed frame. Quick and informative service.
We were pleased with the varied selections available in the store. We had shopped elsewhere earlier and found nothing that caught our eye. The sale price was also appreciated. Heidi was the perfect salesperson - very pleasant, knowledgeable, but not pushy!
Patrick was wonderful. He patiently answered all my fathers questions and was so lovely to talk with.
The store is well lit and organized in a way that makes it easy to get around. It would help if they were a little more consistent about keeping all bedroom furniture in one area and everything else in another, but for the most part it was easy to figure out. We’ve encountered pushy salespeople there in the past, so I was pleased that they took a hint when I told them we were fine on our own. The salesperson we did approach eventually was helpful, looking up additional styles in the collection we liked and showing us all of our options. He calculated the additional discount at our request and there were no hidden fees. Overall a very easygoing and successful experience!
I made a purchase at the Maplewood MN, location - Nice store....lots of beautifully displayed furnishings. Very friemdly & helpful salesperson (Alan Bahr) set up a home delivery this week.
Rick Jorgenson did an excellent job of helping us pick out a king size mattress with a head board and foot board. We also picked out a dual adjustable base. He was very knowledgeable and explained our options very clearly. We were very impressed with Rick as well as the selection his store provided.
Blake was very helpful. I came into Sumberland looking not for furniture but for a bedding set of a certain color and he was excellent in listening to my color choice and pattern choice. He went right to work looking for what I was looking for. I realize it was an unusual request to be shopping for bedding and he treated me with the same care and service as if I was buying a top of the line bedroom set. After finding a bedding set I described; I was a little bummed because they did not carry it in king. (I like my comforters a size larger for stealing purposes 😂) I ended up buying the queen and I got an amazing deal on it too. Thank you for your outstanding service Blake and to the manager too who gave me the amazing deal.
Randy Anderson was great! Helped me understand different brand differences, color options and had all price point options!
Brandon was super helpful and knowledgable, allowing my wife and I to consider lots of options. The pricing and quality is very competitive!
I received the best service from a gentleman named Alan Bahr, who assisted me in purchasing a new mattress for my daughter. She was acting like the 7 year old she can be at times and he was patient and so nice the entire time! Would absolutely recommend visiting the Maplewood store if youre ever looking for someone to take great care of you!!
We had a great shopping experience at Maplewood Slumberland. The salesman, Alan, was so knowledgeable, friendly and helpful. We felt very safe with all the COVID safe protocols in place. We will definitely shop here again and ask for Alans assistance with future purchases.
Alan Bahr was so helpful in helping me pick out the right lift chair and matching loveseat. Excellent service, he took the time to answer a million questions and made the shopping experience better than my expectations.
Easy to browse and sales people were friendly and helpful without being pushy. We appreciated that. Thank you.
We were helped by Pete Karlson in selecting a new bed and mattress. He was helpful in every way, personable and professional in assisting us in finding the appropriate bed/mattress. Also, very patient. Our experiences with Slumberland have always been satisfying.Ron Handberg
Very friendly and helpful staff. They let me look around check in every fee minutes to see if I had questions. I left with purchasing any but I went back the next week and order my stuff
I went in the other day with the absolute goal of buying a couch but the expectation that I would settle for a couch that wasnt of the best quality and cheap in price. I was helped immediately and shown couches that were of the quality I truly desired with power seating, soft deep cushions etc. I couldnt believe these couches were in my price limit and they even took another 20% off the already slashed price. I was approved for 5 years zero percent interest and obtained a warranty on my couch that will be put back onto my account if I do not use it. I couldnt have been treated more fairly as a customer. I know due to covid the delivery times are long but its worth the wait. I will count the weeks until my beautiful couch arrives. Cant wait. Thanks slumberland.
I was very happy with Randys assistant . He lead us to find the right bed . Thank you so much .
Very personable sales person to deal with
Bought a sectional that ended up piling and they gave me a credit to get a better sectional. The process was a little lengthy but overall very worth it. Heidi is awesome!!!
Our experience at Slumberland was awesome. Katie was such an amazing help getting everything we wanted.Thank you so much Katie for being an incredible sales person answering all of Scott and my questions and helping us get what we were looking for.I would recommend anyone that needs furnitures to reach out too Katie at the Maplewood store.
Wonderful service provided by AL Bar. He is made sure all the details were taken care of.
Slumberland in Maplewood has the best employees! They are all very kind. I had a wonderful experience thanks to Randy, Allan and Dan. They worked very hard on getting me what I need. They have really nice furniture. Up to date in style.
Very helpful salesman. Knowledgeable, and acclimated to store for finding different pieces of furniture for me.
I. was very impressed with the kindness and help given by Heidi your sales personal!! A very caring and helpful girl who did not pressure us, but explained and answered our questions and allowed us the time we needed to make our decision.
Al was a very helpful salesman. He was honest about the quality of the furniture. He gave us the pros and cons of features. He found extra discounts. He gave us reasons for our choices.
Heidi was the best of help with my chosing and purchase of my recliner. Very professional, not pushy.
Heidi was very friendly and professional in helping us to select a new mattress, frame and headboard today. Weve always been very happy with our previous purchases from Slumberland and are confident that well be very happy with these new items as well.
We had Alan Bahr as or sales associate. He was great very helpful in all ways.
Blake was attentive and knowledgeable and personable while I was choosing my mattress and bed frame. He did a great job showing me all the expenses and savings as well and confirming all details of the purchase.
Very nice salesman. Obtained info on the chairs we were looking at. Had the info on warranty. All around very pleasant experience.
We always enjoy seeing and working with Alan Bahr. Hes friendly, professional, willing to suggest ideas and go the extra mile to help you with what you are looking for.
Excellent customer service! Buy with confidence. Katie was very attentive, easy transaction! Will do business again.
My sales person Heidi was very prompt as I walked in the door and couldn’t wait to help me. Heidi provided useful information on the product I came to purchase. Again she is a perfect example of why I come to slumberland. Before coming at this location another furniture store across the street had posted a big mattress sale. Over there I got no assistance and when I walked up to a sales person he told me me I had to wait 30 mins before I could see him. I told him he just lost a sale and walked out the door.
I went in to look at a coffee table I had seen & was able to get it & take it home the same day! Bonus! Great customer service & always friendly!
I had a wonderful time finding the right chair for me. Heidi was the best sales person and knew just what i was looking for.
Worked with Blake and he did an amazing job. He even called me that same night to let me know that he found tables for me that were previously sold out. Blake went above and beyond. Will definitely refer friends and family to him
Rick was a great help. He was around when I needed him and let me be when I was browsing. I felt no pressure and was given all the information I needed.
The salesman was very nice and patient I got a great bed coming my way thanx again Alan for all your help
Very good selection. Delivery of on order is lengthy, but found what I wanted plus. Salesman was very thorough and friendly.
Very helpful staff. Took the time to explain my options and answered all my questions.
After spending half of our day at a competitor we ended up at Slumberland...we should have just started here. Great selection. Great customer service. And better deals!
Love this place great furniture! Professional friendly Servise!
It’s always a relaxing experience at Slumberland. The staff is knowledgeable about the products. I usually have questions and they answer them with no pressure. Everything went smoothly. I have shopped Slumberland for 15 years.
Katie was respectful patience positive and supportive of what I needed my style even the opinion of the boys and a great deal on 23 furniture items thank yoy
My mother was looking for a lift chair that was in her price range. I went in and let them know what we were looking for as I didn’t want to bring her in as she uses a walker and is on oxygen. They were fantastic! Excellent experience!
Excellent service from a friendly staff who let us browse on our own but was readily available to answer any questions.
Customer service was the best. I walked in to just check out what was available and left after purchasing just what I was looking for. If you dont know, Slumberland will customize and special order recliners for only an additional 35.00. Best deal in town.
Very friendly store manager and Randy knows the right questions to ask to help you get what you need.
Heidi O was great, knowledgeable, and worked with my budget. I would recommend
Salesman was very patient helping me decide on the right mattress.
Brandon did a wonderful job with helping us choose the right bed set and matress we needed. Friendly and had answers to questions that we had. Thank you!
We had the pleasure of working with Allen in Sales at Slumberland. Hes very personable, knowledgeable, and enjoys working together to help you find what your looking for. Ive been a Slumberland shopper for over 20 years, and will continue to do so, as long as people like Allen and others at Slumberland are present. Thanks to all. Gary and Denise
We ordered a sofa before Halloween 2020 and were suppose to get it along with a bed set and two recliners. They said within about two weeks. Well we never got the sofa for Thanksgiving or Christmas and we are still waiting for it. We got rid of our old couch because we were told everything would be delivered together and have been pretty patient. I called there and was talking to someone other than our sales person, he was trying to help but I heard our sales women in the back ground yelling at him and telling him not to talk to us and she would call us back. She said the sofa would be here on the 17th of January. Today is that day and no sofa HELP!.
Had a great experience working with Slumberland. Knew what we wanted, found it, helped by a wonderful salesman named Fox, made our purchase and we were out the door in ten minutes.!!
Blake was informative, friendly and helpful. Blake made our shopping experience at Slumberland a pleasant one. We will be sure to be back! Thank you!
The sales associate Allen was extremely knowledgeable, friendly and very helpful. I love Slumberland and have bought many things over the years.
Pete at the Maplewood Slumberland was extremely helpful when I went in to buy new living room furniture.
We had excellent service at Slumberland in Maplewood.! Very friendly people! We found what we wanted quickly with the help of Heidi.
Our Salesperson was Heidi at the MaplewoodStore. She was so pleasant and wonderful todeal with. Thank you Heidi for all your help!
My salesperson, Heidi, was very helpful, not pushy, and had maintained my information for several weeks before I committed to the purchase. I’m happy that the price included fabric choices. Lead time is quite long but that was no problem for my purchase.
Blake was great. He helped us find what we were looking for and gave time to look around without feeling pressured. If you ever end up going to Maplewood Slumberland, ask for Blake.
I was helped right away and the salesman answered all of my questions I had.
For as busy as it was during our visit, the salespeople were very attentive and took care of us as soon as they could, giving us information about the product and the various options on shipping and delivery. They went out of their way to suggest a route to maximize our savings. Very pleased with our transaction with this store.
Blake was very helpful and friendly ...he was the reason I spent $4000 there .....
Walked right in an immediately was welcomed by a representative . Purchased a desk for my home office just what I was looking for. Fantastic Service! Thanks Slumberland!!
Rick at the Maplewood location is absolutely the best. Not only is he friendly and super knowledgeable but he is a customer service extraordinaire. From the first time we shopped there, he remembered us, and not just our faces, he remembered details. Like the fact that we were preparing for our wedding and buying our first home, he remembered where we were from, he knew our names (without looking them up) and he even remembered our favorite football team. Now when we are in the market for any kind of furniture, we dont even shop around. Slumberland in Maplewood is our only destination, not because they have the only furniture in town, but because they have the very BEST salesman in town. There just arent many people like him left in the world. Rick, we appreciate you and the personal service you provide, you always make us feel special and like you value our business. P.s. Andrew is pretty great too. Congrats on the new baby.
We were assisted by Andrew Murphy, Assistant manager of the Maplewood store. He was very knowledgeable. No high pressure sales! Great experience. Cant wait for my purchases to be delivered.
My son and I went in to look at kitchen tables and we found a dark stained table with 4 padded chairs for under $800. Rick was very attentive and yet he gave us space to look around. We were very pleased with our visit.
The customer service was above and beyond!! I will be back to buy a new mattress!!
Heidi was great! No pressure sale. She was able to answer all of our questions. Delivery is a ways out but we will get what we want.
The manager who helped was awsome!I was looking for a good pillow,he was very knowledgeable about the variety of pillows,he was able to answer all my questions
Great selection and very helpful salesman - Randy!
I went to slumberland to look at mattresses.I talked to Blake, a very knowledgeable person.I was pleased with my experience.They have a lifetime customer now.
I paid for furniture at this store back in July and was informed it would be shipped and delivered through a store closer to where I live. After several months of waiting for the paid furniture to arrive some of my items where delivered on 10/29/2020 (the table set I order won’t be in until 2/2021). As you will see by the photos the sectional I ordered came pretty severely damaged with multiple rips 1-3 inches long and 5 out of the 6 pieces have structural damage (broken framework and or mechanical issues). The delivery personal had total disregard of the damage as they were assembling furniture and were about to leave our house without saying anything about it, luckily I arrived home to inspect the furniture before they left. I contacted the store that delivered the furniture the next day to make the aware of the damage. At that time they said they would reorder the sections of the couch that had damage and 2 drawers but it would take several months for the new sections to come in and that we could use the couch as is until the replacement sections came in. Than this week we received an email from Mary stating that since more than 50% of the furniture was damaged that we needed to do a full return and reorder the whole couch and that they were going to come pick up the damaged one. I was a little confused because I was under the impression that the replacement sections had already been reordered only to find out they hadn’t been at this point and that all they did was order supplies to fix the damage of the existing couch (which has several sections with broken framework). I than reached out to the Maplewood MN location because that is who I purchased the furniture from and took my money to see if they could assist me in getting my furniture replaced. Unfortunately the manager Rick was not helpful and referred us to a customer service lady named Cheryl. Spoke with Cheryl in great detail and sent her pictures of the damage. Her response suggested that I just return all the furniture that I just waited months to receive, do a full refund and reorder from a different store thus having to wait several more months and not have a couch or table or bedroom set for my children to use. She also express that it is not possible to receive furniture with out some flaws (which if you could see the damage this is more the a stitching flaw). I must say I am beyond disappointed in the Slumberland company, they lack professionalism, and have disgraceful morals and ethical views that are a disservice to a paying customer. They’ll be all friendly and helpful to get the sale, but than leave their paid customers to fend for themselves. I recently lost all my furniture due to water damage and had to replace every piece of furniture in my house. I bought furniture at several different stores such as Coleman’s, Ashley, Dock 86, Home furniture and Slumberland. Of all the places I purchased furniture from over the last several months Slumberland is the only company I have even remotely had an issue with and I regret handing my hard working money over to them, wasting so much time on a company that doesn’t back up the products they sell or look out for their paid customers.
We were given prices of multiple beds and sizes. We were able to pick out from a variety of beds and try them out. We were given space to look at what we wanted and enjoyed not being followed around. The lady who helped us was kind and friendly. She helped us in getting financing and very knowledgeable about everything we had questions about. Very Satisfied with our experience.
Alan B. Went above and beyond to find chairs and a Sofa for us. Thank you a million Alan
In general, my experiences at Slumberland has varied from store to store. This weekend, I stopped at the Maplewood Mall location in Minnesota, which is far away from home. The sales floor staff were attentive and quick to help. I was looking for a lamp - the attendant quickly went online, searched for it, I paid, and three days later it was at my door, with photos by text message to show me where they had placed it (following my instructions at the time of purchase). Generally very satisfied by the service I get from Slumberland, and shout out to the Maplewood store staff!
Great service! Have purchased several slumberland products in the past and have always been pleased with quality and performance. I expect the same to be true with this new rocker/recliner we purchased today.
Alan was awesome to work with he researched the sofa we wanted and got back to us quickly. We love Slumberland.
Heidi is great to work with. Very knowledgeable and has so much patience. This is why I always ask for her when I am shopping here.
Staff very friendly and helpful. I shopped here before and certainly would go back. I purchased a sectional and rocker cant wait for it to come