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Marathon Auto & Marine Service
2525 Overseas Hwy, Marathon, FL 33050, United States
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Marathon Auto & Marine Service
Comments
Ri
Review №1

Did a a trailer axle replacement with them earlier this year while I was in the keys. Very rude and unprofessional service from the management team, especially from Steve. Did not communicate on when trailer was ready. The repair took 3 days longer than they had promised. I had to constantly call in just for them to stay it was ready but they closed for the day so I would need to wait another day. When I got there they had my trailer left outside and gave us no assistant when they had helped another customer just before. I went to them because it was an emergency, but I would never go back there after my experience. Felt very unwelcoming by Steve and the employees. The work wasn’t terrible, but it was very pricey for the work that was done as well. If you have the option, I would recommend looking elsewhere.

Ji
Review №2

Excellent place for needed parts. I will shop there again

Te
Review №3

We took our 5th wheel to Steve twice to be repaired, and the first time he repaired it to make it stable and allow us to stay in it while in Marathon. During this first repair, he attempted to use a small forklift to lift our 16,000 pound trailer, and the forklift was broken, spraying hydraulic fluid all over our trailer. One might hope a lesson was learned here. We ordered parts and sent them to his shop to make the repairs more stable, as we kept having a repeated issue that the additional parts should fix. The second time we took our trailer to him to install the additional parts, he attempted to lift our trailer again with the same piece of equipment, and consequently dropped our trailer to the asphalt since the wheels had been removed. This left thousands of dollars in damage to our 5th wheel, that Marathon Auto could not repair. Upon pick up, we agreed that we would take the 5th wheel to a proper repair company, get a bid, and Steve would pay the amount to repair it. Let me stop right here, and tell you that if you take your equipment to Marathon Auto to be repaired and there is damage to your equipment, do not do what we did and trust a mans word; Instead call the police and have it documented before you leave the premisses. After receiving a bid from the manufacturers repair company, Steve would never pick up the phone when we called (they have caller ID,) and would not return our emails. We had to file a claim with our insurance company, pay our deductible, and now insurance is fighting him over this, when he could have just taken accountability and been honest, like we hoped he would be, and after we gave him the benefit of the doubt. This repair shop is known for fixing cars and boats, and maybe theyll do a great job with that, but do beware that you are not working with someone that honors their word and is trustworthy.

Jo
Review №4

Very helpful !! Definitely recommend

Jo
Review №5

Brought my boat from Clearwater to marathon and snapped the trailer in Homestead and had it trailered on a flatbed to marathon. I was recommended by several local shops as I had no idea where to go. I’m so glad I found this great group of folks to help out someone in a bad situation as the trailer was not drive able. I ended up having them go through and replace most of the trailer components and trusted them to have it for the week and was very grateful for them going above and beyond to have a great drive home over 400 miles. I spent more than I planned but was every dollar worth it as they were genuinely concerned with safety for my family above and beyond just a job. Thank you to all of you!!!Joel and family

Se
Review №6

Helped me out in a pinch with a boat trailer tire and rim. Thank you!!!

Je
Review №7

Great service.

bl
Review №8

Steve and J and the guys are super nice..very honest man !

Fe
Review №9

Bought a new boat trailer very friendly nice and answered all our ridiculous questions. Great price thank you!!!

Be
Review №10

Quick but expensive timing gear replacement. Owner was terrific.

Sa
Review №11

Bunch of lazy crew, cant make appointments, cant answer phones, cant make a promise on time, cant install wheels on site whatever that shady deal might mean.

Information
3 Photos
11 Comments
3.7 Rating
  • Address:2525 Overseas Hwy, Marathon, FL 33050, United States
  • Site:http://marathonautoandmarine.com/
  • Phone:+1 305-289-9884
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Boat repair shop
  • Marine supply store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:9AM–2PM
  • Sunday:Closed
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