Went here for regular maintenance. Robb Regan was great. Took care of what needs to be done and pointed out future maintenance as well. Great and friendly service.

Burns Honda is awesome, both service and sales. Every encounter Ive had with employees they have made me feel like I am the most important person to them and they always ensure a great price.

Very professional people A-1 customer service, a all around great experience. The service manager Cory Papini treated me like royalty got me in there and out in 45 minutes. This is not my first time here and all the service reps are cool and all about their customers. I will definitely continue to do business with Burns Honda

Star deducted because there was an issue in repairs but management and Service Advisor worked efficiently to resolve the issue to my satisfaction. Great customer service!

They found the car and color I wanted in a week and no one else had it. Great sales man and the financial services were excellent found me a great rate.

Relaxed atmosphere to shop. The price you fine will be the price you pay on the used car side of it. Craig was great 👍

Coming to Burns Honda is always a pleasure. I trust them all the time. I brought my moms car in for an emergency situation today and was greeted with a smile by Mike Jenkins and his manager Corey. I’ve been coming here for 30 years and will continue to do so!

I got my car towed to this dealer after it broke down on the side of 295 at 67k miles. Their first call to me included them trying to sell me on various maintenance services before even trying to get to the bottom of why I was stranded on the side of a major highway. I can assure you with complete certainty my cabin filter and need for an oil change was not the reason my car was towed to them. That right off the bat left me questioning the trustworthiness of this service center. When it was discovered my transmission went at only 67k miles the service rep could have cared less about the stress the situation was causing me or the absurdity of a HONDA trans going at 67k. He insinuated that I did not care for my car properly when it was serviced exclusively at Honda dealers. When I asked about a loaner car while my car was being serviced (which I was given no time frame on at all) he just told me they were booked 2 weeks out for loaners and offered no other options for me. I ended up getting my car towed 50+ miles from this dealership to one that I trust with no consideration of the cost because of how little I trusted them to take care of my situation. Honda of Princeton is taking care of everything and they got me a loaner no problem.

Friendly staff convenient service department

Best service anywhere, every time!

I can speak for the preowned sales staff. They were absolutely terrific. No pressure and easy going. I didnt end up buying here, but my experience was great.

The staff are very friendly and helpful. The place is kinda packed and a tad bit pricey but you get what you pay for and I like the service they provide.

Quick efficient and explained everything. Very pleased with the service.

Always so pleasant and efficient. Love the text updates! Maybe as an added touch, wash the vehicles when sevices are complete :)Thats what Honda in Canada does lol

All i can say is the service dept is terrible

Great people there

Is a good dealership but the parts are very expensive if they could lower there price it would be more busy then ever.

Friendly, prompt and well informed service.

Service time is always underestimated and you end up waiting for ever. Supervisors sometime dont even realise they have the work order!

Safe drop off and convenient why to pay online after service was complete. Knowledgeable staff

Excellent job. Appreciate the thoroughness of the work and review of the actions taken

Quick service. In and out for an oil change in under an hour

Business manager, Michael Covello is the reason we keep coming back to Burns. Hes polite and professional. Simply the best.

John mckeen is on point. he has been my advisor several times and the job always gets done no matter the repair.

I had an experience that would be best described as unique and they helped every step of the way. Very cook.

I love the way I was treated I will definitely come again to Burns Honda

Always great service and courteous people

Great service. I love this place .

Best experience ever

Always professional. Kind and reassuring that my vehicle would be well taken care of. Special thanks and recognition to Ryan F. and the mechanic who took care of my car march 9-10. The service here is Always impeccable.

Quick, informative staff with great service!

Very good

Great service! For a dealership I feel that their prices are fair and they perform quality work.

Loyalty Costmer Thank You 🙏 Burns 🔥 Honda For Youre Services Today On My 2018 Honda CRV Crossover Truck 🚚 Thank You For Excellent service

Mike Jenkins is the service tech to hook you up

In and out in less than an hour. Great service.

Service was excellent. Jim Coyle was my service advisor and the best I have had yet. He was able to diagnose an issue with my car that was misdiagnosed somewhere else. I will be bringing my car here from now on!

Generally a very positive experience. The service staff person I worked with was very helpful, and the shuttle driver was great!

Burns Honda Service is excellent. Conveniently located on Route 73. Easy to make appointments. Courtesy pickup available.

Recently got my car serviced here for a basic tire rotation and oil change. I used to live in North Jersey and got my car serviced at another dealer/service garage which I suppose spoiled me somewhat with expectations.This place tried to slightly upcharge basic service and I was somewhat surprised by that as I have been to other Honda service garages that charge substantially less for the same routine service. An oil change and tire rotation would cost around $50 at the Honda garage I used to go to and this place tried to charge $75 for exactly the same thing. However, when I asked the staff about the price they were willing to work with me on the cost of the service once they verified the other garages price. I actually bought my car at this dealership but it was the first time I got it serviced at this garage.That goes to show how important it is to be informed and do your research as a consumer.I asked for someone to measure how much brake pad material I had left and the technician was kind enough to help. Also asked a handful of miscellaneous questions about my car and the staff were very helpful and I appreciated the detailed responses from everyone I spoke with. By the way, there are convenient hours during the week as they are open until 9pm so for little things one can wait around for the repairs/service without having to take the whole day off. I called ahead and made an appointment, I dont know if they accept people driving in unannounced (the garage I used to go to didnt do appointments except for something major/specific).While Im living in the area and my car is under warranty Ill probably keep coming back here. Overall pretty good experience and first impression of the service garage.

My experience at Burns Honda has been fantastic. The service department is honest and fair with their recommendations, and the personnel are polite and educated. I drive over an hour each way to service my 2010 Honda Accord with Burns Honda (it is definitely worth the drive).

Hung out here with my friend while she got an oil change. Comfy seats, but how did they make the coffee taste so good?

They do good work. The waiting lounges are clean and comfortable.

Terrible customer service. Really gone down in quality. Very disappointing

This was my first time at burns honda Marlton and the service was remarkably amazing ed Altman was so friendly helpful and knowledgeable seemed to care and not pushy which helped so much because everyone knows they dont like to be pushed to buy something they dont want or like so two thumbs up for ed will definitely go back for any other vehicle I get from now on

Best service department I have ever been too!!Rachel is the Best!!EP

Great place Quick service in and out ofcourse if you buying the part to do yourself otherwise you know for service you have to wait 😃😃😃😃 anyway for me it work good job Burns Honda keep up the good work

Excellent service department. Would highly recommend Burns.

Filed a complaint with Better Business Bureau, over a vague wording service plan they sold to me.They finally agreed to give me my money back.

Great customer service and not pushy. Like this location better than Turnersville because when I took my car in for a free recall found tons of things wrong

Naomi and the repair department are absolutely the best. Caring, efficient, and thoroughly professional.

Quick friendly service. Never over charged

I brought my Honda Odyssey in for work to be done at Burns Honday( 325 NJ-73, Marlton, NJ 08053) for a recall notice that I received in addition to having one of the seat belts in my 3rd row fixed. This was on Tuesday, June 4. After the work was completed that day, I took the car home and everything seemed fine. However, the next day, my wife called me in a panic because as it turns out, your mechanic unhooked my sons booster seat(in the middle row) and failed to tell me that it was undone. They just put the seat back on the chair so it looked like it was secure.We didn’t find this out, unfortunately, until my wife left the house and my son’s chair rocked out of position... with my son in it! Luckily, he’s fine, but we were all shaken up. Can you imagine if we were in an accident and his seat was disconnected? I’m almost shaking even writing this. I left my office(cancelling multiple meetings) to reattach the seat and to comfort my visibly shaken wife.I understand having to remove the seat to do work within the car, BUT it is pure carelessness and apathy that no one informed me that the seat had been disconnected(or even placed on the floor).When I spoke to a service manager about it, he said that people sometimes try to get something for free. WTF? I didnt want anything for free. Come on...

Sorry Im not the kind of person, who likes to say something negative about anyone or a company.Whatever you do, do not buy from #burnshondamarlton. Burns Honda in Marlton NJ.They scammed me with a 3 in 1 protection plan.I paid for this coverage, and then all of a sudden when I went in for a windshield repair, they said it was not covered.They came up with some excuse that its not covered as it cant be repaired.Lol I thought I was paying for this service, so I wouldve be covered when the time comes.What a lie!!!That being said buy a Honda cos they are reliable. But do not buy from Burns Honda in Marlton NJ.Message me privately if you have questions about my experience.Please dont get scammed by them.

Well Staff Service Department, Follow up is impressive

Great work...

Great people. Prompt service

Burns is too high and dont offer coupons for their services.

Quick and reliable.

First, this service shop really deserves negative stars.With that said, let me tell you a dirty little secret that I discovered about this and other Honda Service Departments. Theyre entirely independent! They do not have any affiliation with American Honda other than the licensing of the Honda name. In other words, theyre no more special or better than any other auto repair shop. They are responsible completely for the service or lack of service that you receive. Which means, if you have an issue with a repair shop, dont go crying to corporate Honda, because they wont take any responsibility for these independent repair shops! So all that extra money youre spending for a certified or premium service, well, its a scam. What I have found, particularly with this repair shop, and others in this market is that they are less than qualified to be working on any vehicles let alone Honda vehicles.This leads to my experience with this Certified repair shop. I had issues with their customer service and the work they performed on my vehicle. They left fingerprints all over my dash and although they said they performed a multipoint inspection they actually did not, in fact they didnt even fill my washer fluid, such a simple task. One they couldnt even complete. Now, this may sound trivial, but if your repair shop cant handle small details like this, especially when they purport to be a premium establishment then what would justify their ability to do anything more involved. Now please note, Ive had a series of horrible experiences with other Honda repair shops as well in this area, and that is why I am so upset!I reached out via email to both the service manager and the Vice President, they both failed to even respond to my concerns. So be prepared to be ignored here.So with that said, stay away from this repair shop, they have nothing to do with Honda, despite the assumption that they do simply because they use the name. Theyre equivalent to a Pep Boys, which probably would do better work. Choose an independent shop that will actually provide quality services at a reasonable rate.Finally, thanks to Burns Honda service, my next car purchase will not be a Honda, they sealed the deal in driving away this loyal and long term Honda customer!If I were you I would do the same.

Great service and the staff are always nice and smiling.

The epitome of the worst sales experience here with Mike Holm. We ended up purchasing a 2020 Honda Accord with another Honda dealership in the area.

Its very nice here .everyone was very nice they have a comfortable waiting area with a kids playroom

The managers need to be retrained on servicing customers needs as well as their politeness towards customers when dealing with problems.

Good customer service, but they robbed me with the labor.

Very excellent service

Never had a problem. quick service, staff is friendly

Not to be mistaken with Turnersville Honda is two different places about 10 miles apart you see but as far as Honda dealers go theyre not bad except when theyre bad I did have a dispute with service because I live in Sicklerville and theyve always picked up my wife and myself and dropped us off with their courtesy shuttle and the last time I went there they refuse said they dont do this hadnt done it in years I said thats funny because you picked me up two weeks ago and drop me off back at home so I dont know what thats all about but I went to Turnersville Honda instead then I found out that the used car salesman that I always deal with no longer works there so I dont know what Im going to do now

They gave me a loaner.

Nice people and amenities

High price for Quality of Service.

Worst customer service ever. Both the sales staff and service staff know nothing about customer service.

Always come here for my new 2017 Honda. Efficient service.

Fast,courteous service!

ConsistentlyGreat service through the years!

Great Service,fast and good friendly.

My dealer

I am not real happy today with my brand new 2018 Honda CR-V .Because when I woke up this morning all four of my windows were half way down and my sun roof was partly open after a night of terrible rain . Needless to say the inside was completely saturated including the dash board and and console and rugs . This happened once before but it was an extremely hot summer day . Not the middle of January .

They fixed the problem and treated me very well

Very professional staff!

Was ok

Very well the staff is very attentive