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Bald Eagle Harley-Davidson
2080 U.S. 41 West, Marquette, MI 49855, United States
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Bald Eagle Harley-Davidson
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De
Review №1

Excellent service all the way around!!Helpful and friendly staff are knowledgeable and also look out for our safety! Love this dealership!! We just drove down the street on our new bike and are in love!!

Ch
Review №2

This place is great. I have a lot of experience here from many perspectives now. Starting with a decade of window shopping, each sales person I encountered was happy to answer questions without being pushy or making the visit uncomfortable. The day I finally decided to buy a bike (and by all means, just do it. You may regret not doing it one day- but who would regret buying a motorcycle?!) I paid cash for it and it went flawlessly. Great customer service as usual and the paperwork process was easy! I bought it in the middle of winter and they were fine with holding it till spring for me. The next experience was when my girlfriend went to buy hers. She financed hers and working with Ashley was quick, effective and easy. She had an answer back almost immediately and plates were on the bike the next day. Paula, the person in charge of motorcycle clothing and classes was super accommodating getting us both in classes and the class was taught by Tom, an instructor with 35 years of experience teaching and went extremely well for not only us, but everyone else in the class. We have worked with everyone at BEHD at some point now I believe and know them all by name, from the sales crew to parts, clothing and every one of them come across more as a friend now than just someone behind a counter. If you are wondering if you should buy a motorcycle or take an endorsement class the answer is a massive ‘YES’, and if you’re wondering where to go, this is the place without a doubt.

Jo
Review №3

We like stopping in when we visit the U. P. Its really good to see a dealership that does motorcycle safety course training on site.

Te
Review №4

Very friendly staff, Great Dealership. I will be returning even though the Dealership is 3 1/2 hours away. Sales manager(Brian) was awesome, made it easy to purchase over the phone. Bike was ready when we arrived, completed all the paperwork and I was off, headed home.

Ja
Review №5

Thank God Bald Eagle is open on Sunday. Am on a long ride and need to get a seat retaining bolt for my bike. Excellent staff! Very polite and accommodating.Thank you.

Ka
Review №6

Very clean and well maintained. The sales people were very friendly and helpful...

Jo
Review №7

This is a great place to take your riding course I had a lot of fun meeting new people joking around.

Po
Review №8

Very good people hooked us up at closing time with the parts I needed definitely will go back if in the area.

Pa
Review №9

Great clothing selection. Helpful staff

An
Review №10

Very nice shop. Hard to figure out parking lot...

Cr
Review №11

They have everything you need or want for your bike, very friendly & helpful staff.

Da
Review №12

Jeff was very helpful. The crew did a great job on servicing my ride.

Ma
Review №13

Always has great selection! Better than most dealerships.

Be
Review №14

Decent selection of apparel. Staff fairly friendly.

Li
Review №15

One of our favorite places to visit in do Yoopet. Friendly staff and nice selection of merchandise.

Br
Review №16

Stopped in on a u.p tour i was doing. Very friendly and helpful staff.

Ra
Review №17

See Chris for your needs and Ashley for financing they are like the dynamic duo!!

Da
Review №18

Nice people and great prices

Jo
Review №19

Stopped to pick up a shirt for my stepson... really nice shop!

Jo
Review №20

Store is clean organized and staff are really knowledgeable and very helpful. Cant wait to ride soon. :)

Ma
Review №21

Knowledgeable parts department gave me exactly what i needed

Ke
Review №22

Great up north dealership! We always stop in when were up in marquette!

Jo
Review №23

The people were great, had a good time in the riding academy.

Br
Review №24

Stopped in for a cup of coffee and some bike parts. Staff was very friendly, also a very clean place

Ja
Review №25

Great service good workers to come in and talk to about problems on your bike and they help the community out

Ka
Review №26

I have been to a lot of Harley dealers all over the country. Bald eagle Harley-Davidson has an awesome friendly staff. We showed up at closing time not realizing there was a time change. Brandon was locking the doors but he invited us in anyway and had a mechanic come and look at the issue. They took the bike in and completed it within 7 days including ordering parts. The ladies in the motor closed department helpful in getting a shirt that was flattering for me

Ma
Review №27

Business is kinda slow right now but it is a great place with an excellent staff who are friendly and knowledgeable in their products

Mi
Review №28

Always very friendly and accomodating. If they dont have what you want, they will order for you. Very easy to deal with and very welcoming. I have never ever had a bad experience in this store! Totally recommend for all your Harley needs! Service department does an awesome job to! Keep up the good work!!!

st
Review №29

Extremely friendy. Even gave me a ride back to my truck that was parked a few miles away

Je
Review №30

Always been helpful to me. Whether its clothing or bike parts.

Al
Review №31

Polite people needed a mask and they gave me one

Te
Review №32

I dropped my Harley off at BEHD for a repair that was handled so professionally by Brandon and Jessie. Brandon got the part asap an stayed on it to make sure the warranty covered it 100%. Jessie found a way to install my air shocks that saved me time and money. Your guys are awesome. So blessed to be part of the BEHD family. Thanks BRANDON and JESSIE you guys Rock!Jason BIron River, MI

Ba
Review №33

Easy to locate. Awesome selection of clothing and Harleys! Friendly staff! For those traveling to the UP, it is the only Harley dealership in the UP! The T-Shirts are cool! 😎

Ch
Review №34

Thanks for hosting the US HOG Lake Michigan Touring Rally!

Sc
Review №35

I had been in a pretty bad motorcycle accident and I was terrified of getting back on a bike so I wanted to start small and work my way up.so I contacted your employee Brandon about a Harley Davidson street 500 that I was interested in. he immediately notified me that you had one in stock so I came down and look at it that day. I quickly bought it against Brandons advice being that the bike was too small for me. (Totally my fault! I should have listened.)So I contacted Brandon about maybe something he can do for trading up for a bigger bike. he got back to me immediately with everything that I would need to do to get the bigger size bike for a trade in. Needless to say the service was excellent! Thanks for everything!

BA
Review №36

Loved it here.great place.

Sp
Review №37

This dealership is top notch. We broke down 10 hours away from home on a Friday afternoon. They had our bike diagnosed and repaired by closing time. We finished our trip only because of their hard work.Thank you guys

Br
Review №38

Friendly staff and great options!!

Pa
Review №39

Love my shirt

Je
Review №40

Good place.

To
Review №41

Always have a variety of t-shirts and sizes Best Harley-Davidson shop around and Im from lower Michigan I go through a lot of other stores

Ch
Review №42

Great people and AWESOME place to do business 😊

Br
Review №43

BALD. EAGLE. HARLEY. DAVIDSON.🇺🇲🦅

Da
Review №44

Good customer service and informative

Sa
Review №45

Great staff, friendly, and knowledgeable!

To
Review №46

Stopped in to check out Bald Eagle HD while camping and riding in the area and was pleasantly surprised at how friendly and helpful the staff was. Plus they have Tshirts made in the USA! We decided to get my girlfriends RoadKing clutch checked out and bike serviced while in the area. Brandon and all the guys in service are awesome and very helpful in getting her bike in tip top shape. I decided to get my Ultra serviced a little early since they stock Amsoil fluids. Overall experience was wonderful! Wish more dealerships were like Bald Eagle!

Ch
Review №47

Just completed the Basic Rider Course with TJ at BEHD. Had a great time and learned a lot. Paula was amazing and made sure she was always available. Worth every penny.

Ra
Review №48

We were there on a Sunday afternoon. So we weren’t dealing with bike sales but with motor clothes dept. only. What a helpful and efficient staff. They were appropriately attentive and very personable.We were in the middle of a road trip and visited different Harley dealers. We had the best experience here at Bald Eagle Harley. Great job Paula and others, 2 Thumbs Up!

Ra
Review №49

A big shoutout to Brandon in the service Dept. He was able to get my trike in on short notice and got it repaired and on the road again within 24 hours!!

St
Review №50

Not your average Harley shop. Most of them are friendly and helpful when they take your cash.

Jo
Review №51

Great Place... Great People... And a Awesome ride down!...

Sa
Review №52

Really nice store, but I wish they had an actual bald eagle as a sculpture or something outside. They should contact the guy who does lakenland and have him make one. The sale shirts didnt ring up as a sale so be careful and check your receipt.

Ro
Review №53

Great place great staff thanks for the quick fix on my trike

Br
Review №54

Great staff parts and service. They treat you like family and call you by your name. I tried to rent a tool and they said just take it home and bring it back tomorrow how nice is that !! Thanks guys I very much appreciate it

Ch
Review №55

My girlfriend and I got to town late in the day at the tail end of a weeks long road trip and asked if we could have some service work done on short notice. The staff was very accommodating and went the extra mile for these weary bikers and gave us peace of mind. I can’t recommend this dealership highly enough - very impressive.

Pa
Review №56

I would like to thanks Brian and his team for hosting us for lunch on the SSA Annual Vetride! What a great group of people. If your passing through Marquette, MI in UP stop by and pay them a visit. They will hook you up! Thanks again Brian I know my ride would have not been possible without out you!

Er
Review №57

These guys were awesome we were on vacation in August and the throttle cable broke on my wifes sportster 1200 we got it to the dealership they found a cable that worked and we where on our way thanks thanks again

Li
Review №58

Weve been there a couple of times and each time we are always treated like good friends. I just have to say the ladies bathroom was a wonderful surprise! I love that they have Bath and Body Works spray/lotion, hair spray and ties to make us women feel and smell great! Thanks for that!

Ch
Review №59

On vacation from NE, front wheel bearing went bad. They got me in on short notice and fixed my Electra Glide and got me back on road. Customer service was outstanding and friendliness of staff was great. Would recommend this place to everyone. Great selection of clothing and bikes too.

Bi
Review №60

Bald Eagle is where you want to be for all your HOG needs. They have an outstanding team with superior customer focus that makes you feel like part of the family. Nice selection of used bikes and a good stock of motor accessories on hand.These folks go the extra mile for you.

Li
Review №61

My name is Lisa my friends work at The Harley Shop if you stop in at the Harley Shop tell my friend Paula, Cherie, Ashley, Abby, my friend Jeff, lou, Brandon, Chris Brian, Aaron, Gordon, Jesse and my Guy friend Mac that I sent you they will take care of you

Be
Review №62

Exceptional...After years of poor customer service they now have it right!! Mechanics know their stuff, when in doubt they double check. I bought one of the first 80 Shovelheads (Low Rider) off the line back in 1978. Through all those decades Marquette like most dealerships couldnt find their way(attitude) past a little woman riding a big HOG. Ive started with them in 2016 because...they now respect and treat us well. They dont try to take advantage if us, which is good because some of us know our bikes and mechanical workings but just cant physically do the labor any more. Thanks Shawn, you and your Dept. are much appreciated!!

Ch
Review №63

Well the t-shirts all have Eagles on them. So cool. Hosted a lunch for a ride we were on. Very friendly staff!

An
Review №64

Stopped in for my poker chip, real nice people working there.

Er
Review №65

Friendly staff. Much more clothing inventory than I expected, would be difficult not to find something you like.

Do
Review №66

Second bike bought at Bald Eagle. Brian and Ashley are awesome to deal with!!!

Aa
Review №67

Great place to stop on a motorcycle trip. Awesome people and a great selection of H.D. motorcycles new and used.

Do
Review №68

Great shop. Great people. Not the biggest dealership but I consider it the best.

Am
Review №69

Great stop on the bike, got a chip and tank.

Ja
Review №70

Very friendly, great service! Plenty of sales

St
Review №71

Small place but everyone was real nice!

Gr
Review №72

We are from Alberta Canada. We had an issue with the cruise and our shifting mechanism fell apart. Andy first helped us by finding what the code was on the bike as all we knew was that the check engine light was on. We had 2.5 hours to get to him and wanted to make sure we didnt do more damage. The dealership got us in and fixed up. While we were there another fellow also had a problem much bigger then ours. They managed to get us both in with no notice and in our way to enjoy our holiday. Thanks to everyone involved.

Ge
Review №73

Great service

To
Review №74

It was totallly awsum young lady at desk didnt like they didnt have world wide gift certifects but she did sumthin better she wrapped it n few dallors more she got ups to pick it up in morning so my dads fathers day will be there on time she was wonderful thanks

Cy
Review №75

Im willing to bet that every isle I walked in I was followed. Im curious as to why? My late husband worked for Harley, owed several bikes, as I travel I like to stop in various dealers, buy a shirt. Imagine how bad I felt at this tiny dealership following me around. Yes, I did purchase a shirt.

Li
Review №76

Very friendly staff, & we enjoy visiting with them while we shop.

Kr
Review №77

Love the people

ma
Review №78

Danielle was over the top helpful in helping me find a hand bag for the wifey!! I have always had great service at bald eagle.

Ca
Review №79

Friendly staff and great location.

Cr
Review №80

Prices have gone up and service has gone down since the new owners. Some of the people that have been there for a long time are good, but theres so many new and inexperienced people that you dont always know if youre getting the best information.

Ta
Review №81

Bald Eagle is awesome!! Top notch service, my new favorite HD store!!

Bi
Review №82

Great Staff. A old mans candy store. Nice showroom.

Ci
Review №83

Staff very unfriendly. Go to Docs Harley Davidson instead. Only 100 miles away, much more friendly and helpful.

Ly
Review №84

Sweetest ladies who wrk there!!

Gi
Review №85

Great staff and service. They treat you like family and go out of their way to accommodate travelers.

Pe
Review №86

Great people to deal with tryed to help me out with a problem with my motorcycle extremely helpful would recommend highly recommend them

Er
Review №87

Awesome dealership! Extremely friendly staff and very large variety of merchandise.

Mi
Review №88

Great place. Full service store for bikers.

Br
Review №89

Great service, got new water pump on 15 electric glide,

Jo
Review №90

Very friendly staff and always willing to help with any question behind the desk or on the floor.....really good people..highly recommend, you wont find the helpfulness or personality in the neighboring Harley dealers....

Kr
Review №91

Nald Eagle is always a great place to visit, live the selection of products and apparell.

Da
Review №92

The people were very friendly and helpful!

Ch
Review №93

I wanted to say thank you Bald Eagle H.D and a number of your workers (Jeff,Brent,Andy,Shela, and a few more) for an excellent job done on my bike and getting me on the road when i was in a jam. Also thank you for your kind service and friendly attitudes while i was living in Marquette, MI.-Chris-

Li
Review №94

THE Bsld Eagle Harley Davidson Shop is way, way Awesome since My Friend Amanda her Husband Jesse work there, his Brother Andy Z. MY GUY Friend Jeff,Lou,Even,Andy W are Awesome parts Counter People.My Friend Paula,Cheerie,Ashley and The other Girls are Amazing also plus they are the Best.if you wanna Buy A Harley Motorcycle or have your Harley worked on tell them I sent you Love Lisa Roshak From Marquette,Michigan

De
Review №95

Super Friendly Staff, always willing to go the extra mile to make you feel like family.

Sp
Review №96

Woohoo! Da HD store! How fun!

Ni
Review №97

July 4th Im out on a 7 day run with friends and family exploring Lake Michigan & Lake Superior and i notice excessive valve train noise as we pulled back into our hotel. The next morning we rode over to the Bald Eagle Harley Davidson and i noticed it was getting worse. The ladies and gentlemen that work here welcomed me immediately and they had no problem stepping out to listen to the noise. They freed up time in their schedule to tear my bike down after finding out that I was having some strange oil pressure issues. They figured out it was a cam plate issue. Tore it down and replaced the cam plate and oil pump hookin me up with some adjustable pushrods in the mean time. Got me back up and runnin so I could re-unite with my group that same day! I was extremely happy with the customer service and the quality of work. While i was there occupying their waiting room, a couple came in from Canada that had a few issues that were making their trip next to impossible. They also made time for this couple and got them back up and running same day as well. Hands down, i would do business with these guys again!

Te
Review №98

They have always treated me nice. Helped me out years ago with a GPS problem

ME
Review №99

Carrie (sp) in the clothing department is the most helpful and friendly worker I have met in any harley dealer!

Le
Review №100

The new salesman fro the East coast is awesome!

Information
94 Photos
100 Comments
4.7 Rating
  • Address:2080 U.S. 41 West, Marquette, MI 49855, United States
  • Site:http://baldeaglehd.com/
  • Phone:+1 906-228-5330
Categories
  • Harley-Davidson dealer
  • Motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–2PM
  • Saturday:10AM–6PM
  • Sunday:10AM–2PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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